
Job Requirements:
1. Responsible for making outbound calls and regular follow-up on leads assigned.
2. Build a strong relationship/Trust with customers by Understanding the customer.
3. Process the Revenue generation by following Cold calling and follow-ups frequently.
4. Strong to give Demos/Presentations to the clients online and convert them to potential clients.
5. Strong enough to give revenue to the company and able to deliver results on time.
6. Motivated enough to do marketing Research on different CRM applications/software as per the client’s requirements.
7. Requirements, Explain the product or service to potential customers and suggest the right products to the customers.
8. Handling customer queries and resolving the issues related to them.
9. He/she should have great communication and convincing skills and be able to reach targets.
10. He/She should be okay to give the physical demos if necessary or if requested by the client in rare cases.

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What will you do?
Governance and Policy Development
· Develop, implement, and maintain governance policies, SOPs, and related documentation.
· Ensure all policies align with industry standards (e.g., FedRAMP, NIST SP 800-53, ISO 27001 family, and HIPAA).
· Monitor policy effectiveness and recommend updates based on organizational changes or regulatory updates.
Risk Management
· Conduct risk assessments to identify vulnerabilities, threats, and compliance gaps.
· Collaborate with cross-functional teams to design and implement remediation strategies.
· Maintain risk registers and monitor mitigation efforts.
Compliance Oversight
· Support the organization in achieving and maintaining FedRAMP certification.
· Manage periodic audits, security assessments, and readiness activities for compliance frameworks.
· Track and report on compliance metrics, audit findings, and resolution status.
Training and Awareness
· Develop and deliver training programs to enhance employee understanding of compliance policies and procedures.
· Act as a point of contact for compliance-related queries within the organization.
Incident Response and Reporting
· Support incident response processes to ensure effective investigation and reporting of compliance-related incidents.
· Collaborate with stakeholders to implement corrective actions and prevent recurrence.
Vendor and Third-Party Risk Management
· Assess third-party vendors for compliance with organizational policies and standards.
· Ensure contracts include appropriate compliance requirements.
What do you bring to the table?
Education & Experience
· Overall 12- 15 years of relevant experience
· Bachelor's degree in Information Technology, Cybersecurity, Risk Management, or related field (Master’s preferred).
· 3+ years of experience in governance, risk, and compliance roles, with specific experience in FedRAMP compliance.
Knowledge & Skills
· Strong understanding of FedRAMP, NIST SP 800-53, ISO 27001, and other relevant frameworks.
· Experience in drafting policies, procedures, and SOPs.
· Familiarity with GRC tools and platforms (e.g., Archer, ServiceNow GRC).
· Excellent communication and documentation skills.
· Analytical mindset with attention to detail.
Certifications (Preferred)
· Certified Information Systems Security Professional (CISSP)
· Certified Information Systems Auditor (CISA)
· Certified Information Security Manager (CISM)
· ISO 27001 Lead or Internal auditor
Core Delivery
⮚ Planning & executing Functional/ Departmental Audits
⮚ Planning & executing Concurrent Audits and ensure the process is streamlined
⮚ Providing “Early warning signal” to the Central Audit Head based on irregularities observed during the audit
⮚ Planning & execution of special audits, field audits on a need basis
⮚ To ensure that the audits are performed completed as per the audit schedule
⮚ Assisting in preparation of the annual calendar for audits and ensuring compliance to the same
⮚ Coordinate with the auditee department to discuss audit reports, obtain
clarifications, and close audits
⮚ Planning & executing follow-up audits to verify compliance to audit reports
⮚ Execute management consultancy assignments, as needed
⮚ Overall demonstrate competency in being conscience keeper & pulse-taker of business trends
⮚ Manage the team & monitor multiple ongoing assignments
Reporting & Documentation
⮚ Submitting quality & relevant Audit-Reports on time
⮚ Supervising proper audit documentation including working papers by team members
⮚ Timely reporting of incident reports, process/ policy gaps.
⮚ Identifying early warning signals of fraud with required proof
Education: Graduate/ Any other relevant professional certifications in the fields of accounting auditing
⮚ Work Experience: At least 5+ years experience in Audit, of which 2+ years experience in a managerial position
Technical Skills
⮚ Computer Knowledge, good excel-spreadsheet analytics for audit proficiency
⮚ Audit proficiency in operating Accounting & ERP software
⮚ Numeracy and a strong aptitude for big data analyst
Roles and Responsibility:
- Experience with Ruby on Rails, along with other common libraries such as sidekiq, Webpacker, apartment, and ros-apartment.
- Good understanding of the syntax of Ruby
- Good experience with payment gateway integrations
- Basic knowledge of the AWS server
- Understand code versioning tools Git, and Bitbucket
- Basic understanding of front-end technologies, such as JavaScript, HTML4 & HTML5, CSS3, AJAX, jQuery
- Maintain efficient, reusable, and reliable Ruby code.
- Maintenance of the web backend of POS (Point of Sale) business applications
- Collaborate with multi-functional teams to define, design, and ship new features in a dynamic work environment.
The ideal candidate will be responsible for creating, installing and managing our databases. You will ensure optimal database performance by analyzing database issues and monitoring database performance.
What will I be doing?
- A professional Database Administrator (DBA) will be responsible for the architecture, performance, integrity, and security of a database.
- Design and build highly available microsoft MySQL and SQL solutions, making use of log shipping, mirroring and always on technologies
- Ensure performance, security, and availability of databases
- Prepare documentation and specifications
- Handle common database procedures such as upgrade, backup, recovery, migration, etc.
- Design, create and implement database systems based on the end user's requirements.
- Collaborate with other team members and stakeholders
- Collaborate with the engineering and production support teams to create forward-looking service improvement plans and roadmaps.
- Installation, configuration and upgrading of application software and related products
What Skill do I need ?
- Minimum 5 years of experience in database administration, information technology, database architecture, or a related field
- Installation, configuration and upgrading of MS SQL/Oracle/MySQL/ Server software and related products
- Strong proficiency with Microsoft SQL, and ideally its variants in other popular RDBMS
- Skilled at optimizing large complicated SQL statements
- Proven working experience as a Database Administrator and expert in MongoDB
- Install server software, configure database servers, monitor and maintain system health and security
- Excellent knowledge of data backup, recovery, security, integrity
- Familiarity with database design, documentation and coding
- Previous experience with DBA case tools (frontend/backend) and third-party tools
- Problem solving skills and ability to think algorithmically
- Experience with large databases and complex process models
Required Qualification :
- Bachelor's Degree or equivalent experience in Computer Science, Technology, or a related field of study
- Proven knowledge of SQL Servers, Cpanels, MySQL
- Strong analytical, problem-solving, and decision-making skills
- Advanced working SQL and MySQL knowledge and experience working with relational databases, query authoring (SQL)
- Excellent knowledge of Performance tuning, DB administration, data backup, recovery, security, integrity
- Experience working with both structured and unstructured data.
- Excellent problem-solving and analytical skills
- Good communication, teamwork and negotiation skills
Job Function – Quality Director
Specialization – Quality
Industry - BPO
Salary Increment - As per company policy
Experience - Minimum 2 years as Sr. Manager – Quality / Preferred director role
Level – L 5
Location - Gurgaon
Key Skills
- Ability to motivate and inspire new & existing Team mates
- Must have a strong eye for detail and a thorough understanding of client expectations
- Must display positive energy, service oriented attitude towards all teammates.
- Strong managerial, organizational, prioritization and leadership skills
- Solid language fluency required (enunciation, clarity and professionalism)
Job Description:
This role is responsible for:
- Client interactions
- Manage and develop improvement plans in liaison with other department(s)
- Effective resource utilization
- Meeting & exceeding defined KPIs
- Able to motivate team members.
- Manage Quality Team member and help them in performance improvement
- Effective resource utilization
- Meeting & exceeding defined KPIs
- Able to motivate team members
- Initiate KPI projects, Automation project, CJMs
- Initiate metric improvement activities/projects
- Has lead & mentored process improvement projects and demonstrated significant benefits (Tangible/Non Tangible)
- Assures effective process and policy mechanisms are in place
- Develops and assures compliance with the Service Level Agreements between internal and external customers
- Assures confidentiality and integrity of data
- Assures implementation of compliance with the Information Technology Standards (System checks, whitelist)
- To oversee risk management activities across the Program
- Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements. This includes a system of education and training to promote compliance awareness.
- Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit.
- Create and manage all reporting requirement for the program for both internal and external requirements
- Coach Technical Support Executives on the evaluations done
- Run analysis on contact evaluations and highlight trends
- Coach agents based on evaluation trends to improve their technical capabilities
- Use trends to identify training needs and developing action plans
- Help technical support executive to understand appropriate troubleshooting approach
- Participate in calibration sessions with Quality/Operations
- Maintain current understanding of program strategies
- Support management focus on review of key drivers, metrics and operational processes that drive KPI results
- Demonstrate commitment to program internal customer satisfaction
Desired Candidate Profile:
- Graduate or post graduate degree/diploma (10+2+3) in a any stream
- Excellent command over English (Verbal & Written)
- Min 2 years as Quality Sr. Manager / or director role with domain expertise
- Min 6 - 8 years of overall experience in Quality function
- Minimum 8 - 10 Years of total Experience in handling BPO business
- Basic Computer skills required
- Working knowledge of Excel, Power point, Excel Understanding of Ops Reports and MIS
- Should have basis knowledge on statistical knowledge
|
Technical Competency |
Ideal Hiring Competencies |
|
Excel Skills |
Should be able to execute complex formulas, create presentable charts and in-depth knowledge of short cut keys |
|
Analytical Skills |
•Breaks down concrete issues into parts and synthesizes succinctly. |
|
Six Sigma BB |
BB Certified |
|
Presentation Skills |
Ability to explain the concepts of various trainings like Lean, 6 sigma, etc |
|
Decision making skills |
Should be able to take control of situations and arrive at quick decision to counter issues/problems |
|
Behavioral Competency |
Ideal Hiring Competencies |
|
Result orientation |
Able to create a plan and work systematically. Predict problems and figure out ways to overcome them and indefinitely attain the results |
|
Influence |
Adapts rationale to influence others |
|
Client Focus |
Identifying and responding to current and future client needs; providing service excellence to internal and external clients |
|
Continuous Learning |
Identifying and addressing individual strengths and weaknesses, developmental needs and changing circumstances to enhance personal and organizational performance |
|
Conflict Management |
Preventing, managing and/or resolving conflicts |
Built on a foundation of AI we are automating enterprise application integration, data integration, data preparation for Analytics and bot automation. We are looking to build our engineering development center in Pune with passionate and entrepreneurial developers at all levels (Interns, Fresh Graduates, Senior Software Engineers and Architects).
As a Architect/Technology Lead you will be involved in design and development of enterprise automation. Knowledge of building workflow engines, microservices design patterns, experience with large scale enterprise architectures, springboot, kafka, data management and caching is needed. At a startup you will be wearing multiple hats engineering, presales, talking to customers, setting up operational processes.
- Max rate $85/hr
-
MUST HAVE- Application security covering micro services security and Restful API from technical and business process and architecture.
-
MUST HAVE -Application security, penetration testing, red team tool (optional), development background, Should have done Application vulnerability Assessments.
-
GOOD TO HAVE - Infrastructure experience in Azure Cloud OR Microsoft 365 product implementations will be handy , network Architecture n design mostly in Azure space
-
GOOD TO HAVE - Enterprise platform – office 365 is plus and such implementation.
-
Experience as a Azure DevSecOps engineer is desired
-
Ability to communicate effectively with senior management as well as highly technical engineers to articulate security positions effectively.
Senior Android Development Engineer - Chennai
Who we are?
Kaleidofin is a financial platform for the informal sector, which provides solutions tailored to the customer’s goals and are intuitive to use. We are working towards creating fair and transparent financial solutions that can target millions of customers and enterprises in India that don’t have easy access to formal financial planning.
In a very short time span, global investors such as Omidyar Network, Blume Ventures and well known individual investors have supported Kaleidofin’s well thought out business model with $2.8 million in seed funding.
With its focus to harness mobile technology to deliver a paperless experience as well as its focus to harness technology and analytics to predict the right product for the right customer, Kaleidofin aims to become a leading FinTech player bringing financial solutions to everyone.
To know more about Kaleidofin, do visit our site https://kaleidofin.com/
What You’ll Do?
We are seeking extremely smart & independent senior developers who are gung ho about building large scale systems that are going to have a big impact on millions of customers. You will:
- Lead design and development of products working closely with business team
- Independently own software components and co-own entire applications with a small group of fellow developers
- Formally mentor junior software engineers on the team, reviewing design documents, (peer) reviewing code, providing design direction and guidance
- Build performant, scalable, yet secure, enterprise ready android applications with architecture that is fast yet lean on the backend servers enabling them to support millions of users in parallel
- Establish strong engineering best practices and champion their adoption
Who You Need To Be?
- 4+ years’ experience in android software development and delivery
- Bachelors or Masters degree in engineering (preferably computer science or sister branches) from a reputed institute (preferably IITs, NITs, or other top engineering institutes).
- Strong grasp of CS fundamentals, algorithms and excellent problem-solving abilities.
- All experience should be from good product development or e-commerce background.
- Able to take ownership of working with multiple teams – Product, Back end, QA, Business from start of development to go-live.
- Must have shown good stability in all your previous associations.
- Skill set
- Strong knowledge of UI architectural patterns like MVVM(preferable), MVC, MVP, data binding, activity & fragment lifecycle, recycler view, navigation component, layouts (constraint layout preferable), theming etc.
- Should have actively used retrofit, work managers, android jetpack, Rx java, dagger, retrofit, android sdk, GIT/bitbucket, gradle/ant and very keen on exploring other proven tech stack.
- Comfortable with test driven development in android with UI testing, instrumented unit testing and unit testing using junits and mockito
- Have working knowledge of writing backend REST API’s (preferably in Java, spring boot & hibernate) without having to completely depend on backend engineers for delivery
- Has worked in a fast paced agile organization building stateless and re-entrant/resumable android applications.
- Should have worked on building applications across wide range of android devices and android versions.
- Experience of Kotlin (especially kotlin coroutines and koin) is a big plus.
Business Intelligence Analyst
Role Description:
Ability to drive analysis while leveraging knowledge of digital data and tools, to provide insights
Consulting and helping data customers within the organization to identify next steps within their areas and action on it.
Identifying insights from the data and providing compelling commentary
Effective and persuasive presentation (verbal and written) to project teams and business leaders
Role Requirements :
Should be well-versed with SQL and R/Python.
Ability to provide insights and recommendations using strong analytical skills; striving to convince key company decision makers of business benefits of the proposed solutions
High degree of pro-activeness in analyzing customer behavior using available data to influence changes on the website
Understands the digital ecosystem and best practices and applies this knowledge to work
Understands relevant technology applications in his area









