Business Development Executive

Job Overview.e

Note: This is a deep hands-on IC role

Responsibilities

• Forward-Looking Product Development:
• Collaborate with product and engineering teams to align on the technical direction, scalability, and maintainability of the product.
• Proactively consider and address security, performance, and scalability requirements during development.
• Cloud and Infrastructure: Leverage Microsoft Azure for cloud infrastructure, ensuring efficient and secure use of cloud services. Work closely with DevOps to improve deployment processes.
• DevOps & CI/CD: Support the setup and maintenance of CI/CD pipelines, enabling smooth and frequent deployments. Collaborate with the DevOps team to automate and optimize the development process.
• Technical Mentorship: Provide technical guidance and support to team members, helping them solve day-to-day challenges, enhance code quality, and adopt best practices.
• Quality Assurance: Collaborate with QA to ensure thorough testing, automated testing coverage, and overall product quality.
• Product Security: Actively implement and promote security best practices to protect data and ensure compliance with industry standards.
• Documentation & Code Reviews: Promote good coding practices, conduct code reviews, and maintain clear documentation.

Qualifications

• Technical Skills:
• Strong experience with .NET Core for backend development and RESTful API design.
• Hands-on experience with Microsoft Azure services, including but not limited to VMs, databases, application gateways, and user management.
• Familiarity with DevOps practices and tools, particularly CI/CD pipeline configuration and deployment automation.
• Strong knowledge of product security best practices and experience implementing secure coding practices.
• Familiarity with QA processes and automated testing tools is a plus.
• Ability to support team members in solving technical challenges and sharing knowledge effectively.

Preferred Qualifications

+ years of experience in software development, with a strong focus on .NET Core

• Previous experience as a Staff SE, tech lead, or in a similar hands-on tech role.
• Strong problem-solving skills and ability to work in a fast-paced, startup environment.

What We Offer

• Opportunity to lead and grow within a dynamic and ambitious team.
• Challenging projects that focus on innovation and cutting-edge technology.
• Collaborative work environment with a focus on learning, mentorship, and growth.
• Competitive compensation, benefits, and stock options.

If you’re a proactive, forward-thinking technology leader with a passion for .NET Core and React, and you’re ready to make an impact, we’d love to meet you!

SR Universe Tech is Hiring for - HR Executive - Talent Acquisition !!!

Job Title: HR Executive - Talent Acquisition (0-3 Years Experience)

Department: Human Resources

Location: Salem

Job Type: Full-time

We are looking for a dynamic HR Executive - Talent Acquisition with 0-3 years of experience to support our recruitment process. The ideal candidate will be responsible for sourcing, screening, interviewing, and onboarding candidates while ensuring a seamless hiring experience. This is a great opportunity for freshers or early-career professionals to grow in HR and talent acquisition.

Key Responsibilities:

1. End-to-End Recruitment:

Assist in job posting on various job portals ( LinkedIn, Indeed, Monster, Job Hai, Many jobs).

Source candidates through databases, social media, referrals, and job portals.

Screen resumes and conduct initial phone to assess candidate fit.

Schedule and coordinate interviews with hiring managers.

2. Candidate Engagement & Interviewing:

Conduct first-level interviews to evaluate skills, experience, and cultural fit.

Provide a positive candidate experience throughout the hiring process.

Maintain regular follow-ups with candidates and hiring teams.

3. Job Portal & Database Management:

Manage and update job postings on multiple platforms.

Maintain an organized candidate database for future hiring needs.

Track recruitment metrics (time-to-fill, source effectiveness).

Skills

Education: Bachelor’s degree in HR, Business Administration, or related field.

Experience: 0-3 years in recruitment/talent acquisition (freshers with relevant internships are welcome).

Technical Skills:

Familiarity with job portals ( LinkedIn, Indeed, Monster, Job Hai, Many jobs).

Basic knowledge of ATS (Applicant Tracking Systems) is a plus.

Proficiency in MS Office (Excel, Word, Outlook).

Soft Skills:

Strong communication and interpersonal skills.

Ability to multitask and work in a fast-paced environment.

Good negotiation and persuasion skills..

Join our team as a Customer Retention Specialist for the International Sales Process, focusing on our esteemed UK clientele. With at least 1 year of experience in International Voice Process, you will play a crucial role in delivering exceptional service by promptly addressing client queries and providing necessary assistance. Your ability to communicate effectively, both verbally and in writing, will ensure accurate and empathetic responses to customer inquiries.

Responsibilities:

- Resolve customer issues efficiently and effectively to ensure satisfaction.

- Display patience and empathy when handling challenging cases.

- Follow up diligently with customers to gather any additional required information.

- Utilize appropriate tools to deliver accurate, valid, and comprehensive information.

- Maintain flexibility in shift schedules to ensure seamless client support coverage.

We seek proactive individuals who excel in problem-solving, prioritize customer satisfaction, and thrive in dynamic, fast-paced environments. If you are prepared to contribute to our dedication to excellence in customer retention and service delivery, we invite you to apply and join us in making a meaningful impact

1. To facilitate the efficient administration of bids, bid reviews and associated bid documentation.
2. Tender preparation from preparation to delivery, manages the entire tendering process, ensuring timely and accurate completion of tender proposals and submissions, complying with regulations, and maintaining records and databases to improve future submissions.
3. Maintains contractual records and documentation such as receipt and control of all contract correspondence, ..
4. Develops marketing strategies to promote and charter hire vessels, conducts market research, analyzes trends and provides data to senior Managers for development of Strategies.
5. Content Creation and Management which includes developing and managing marketing materials, including brochures, website content, and social media content.
6. Identification of vessels from domestic & foreign markets.
7. Interaction with Company clients & customers.
8. Market Research and Analysis which includes Conducting market research to identify target audiences, analyze trends, and evaluate competitor activities.
9. Data Analysis and Reporting which is Monitoring the performance of marketing campaigns, analyze data, and generate reports to track progress and measure ROI ( Risk of Investment) for Vessel RFQ.
10. Relationship Management:

Build and maintain relationships with clients, partners, and industry stakeholders.

1. Industry Knowledge:
2. Stay up to date on industry trends, regulations, and best practices in the vessel marketing , upgrading technical requirements of Clients.
3. Coordination with Internal Depts
4. Ability to take up for Cross-Functional Duties.

In short, the candidate must be suitable for the following:

• Responsible for Marketing and Chartering of Offshore Supply Vessels to local & overseas clients.
• Develop executable business development plans for assigned region.
• Able to engage global industry contacts and cultivate strong relations with clients / partners.
• Provide weekly marketing report on business negotiations, proposals and tenders handle by individual and team.
• Solicit and collate market intelligence for development of business strategy.
• Coordinate and work with internal cross-functional departments & companies to support the execution and delivery of projects.
• Timely payment collection on their projects.
• Coordinate and ensure timely delivery of vessel to client.

- Writing, editing and proofreading website content.

- Write Articles, Blogs, Social media,  forums and other SEO best practices.

- Develop content to support SEO strategies to drive traffic to the site and improve website Ranking.

- Understanding of Web publishing requirements.

- Experience in creating content for the web and growing a social audience.

- Editorial mindset with an ability to predict audience preferences.

- Expertise in social media platforms.

- Collaborate with multiple teams to develop compelling content plans.

- Ability to deliver high-quality documentation paying attention to details.  

- Basic Knowledge of technical terminologies.

- Excellent communication skills in English both written and spoken.

We are looking for an upbeat Telemarketer to be responsible for contacting potential customers telephonically and informing them of our products and services. The Telemarketer will use a directory of contact numbers to phone individuals and read a scripted sales pitch to them.

To be successful as a Telemarketer you should have a positive attitude and excellent telephone etiquette. The ideal Telemarketer will remain calm and professional under pressure and always treat clients with respect.

Telemarketer Responsibilities:

• Contact potential clients telephonically.
• Read the prepared script when pitching the company's products and services.
• Provide any information that the client requests.

Designation – Delivery Manager

Location – Ahmedabad/Pune

Experience – 12 to 18 Years

We are looking candidate who can join us immediately or max in 30 days.

Responsibilities 

Delivery Manager is responsible for owning the delivery of strategic account and the projects within the account. It includes providing inputs on project planning and management for established initiatives. He/She will act as lead subject matter expert within the company regarding technology and domain concerns. Additionally, they will hire and train team member to support business need. They use their industry expertise to improve all aspects of project planning and resource management. 

Bachelor/master's degree in Project Management or Technology field is required with 15+ years of experience. Hands on or working experience with one of more technology like Java, Angular, Mobile Native Development, Cloud – AWS/GCP is must. Individuals who can work well in a collaborative environment and pay meticulous attention to detail, willing to get their hands dirty to solve the problem are the key expectations from the role.

Responsibilities for Delivery Manager

• Working with key project stakeholders to formulate and communicate the business vision, to envision initial requirements, and to scope the project.
• Working closely with key stakeholders to understand project scope and requirements in terms of features and capabilities, understand business processes required to ensure end-to-end delivery of intended project results.
• Identifying and tracking deliverables while gathering and documenting project risks, issues, assumptions, and dependencies and also own Release management
• Practices Agile methodologies like scrum/Kanban and demonstrate best practices to the team in not just execution, but to plan and present a high level plan for project.
• Own multiple projects either in or outside the same account
• Prioritize and updates task schedules. Identifies issues and resolve roadblocks.
• Creating and maintaining all project documentation and project plans.
• Tracking and reporting project progress to stakeholders on agreed cadence.
• Solid understanding of project management methodology and quality metrics is a MUST
• Ability to lead geographically distributed team with varied skills
• Strong people skills, should clearly define career growth plan, give constructive and critical feedback and promote collaborative team culture.
• Communicate the project-related tasks such as plans, timelines, requirements, etc. between different teams.
• Coordinate the release schedule and resources required depending upon the third-party APIs / dependencies, defect backlogs, planned releases, and infrastructure updates.
• Identify the risks that can delay the release and manage them, such that the scope scheduled, and quality of the release is not affected.
• Track the progress and find issues, if any. Always work to improve the process of release.
• Schedule the release readiness reviews before deployment and milestone reviews after each release. Create plans for the implementation and deployment as per the release schedule.
• Provide an exhaustive view of the project status dashboard, plan and give weekly/daily executive status
• Lead the Go-Live activities to deploy the software successfully.
• Team up with relevant development teams responsible for building the automation tools used to develop and deploy the software.
• Schedule the Release meetings to discuss the release schedules with the team and find roadblocks, if any.
• Maintain documentation related to procedures on build and release, various notifications lists, and dependencies.
• Make improvements in the methodologies used for configuration management and development of software that helps to find ways to use in configuration management.

Qualifications for Delivery Manager

• Strong leadership and organizational skills with excellent communication (written and verbal), time management, project planning, people and team building skills.
• Prior experience in managing either of mobile (iOS & Android), Java, or cloud (GCP/AWS) projects is must.
• Conflict resolution to understand various obstacles and apply negotiation skills to find optimal solutions.
• Minimum of 15 + years of career experience out of which minimum 5 years should as developer & 10+ years of experience in managing or performing IT development projects using an Agile approach
• Experience in developing and executing plans, meeting deadlines and operating under tight time constraints.
• Knowledge of development technical stack on mobile, Java, Git source code management, code review process, implementing best technical guidelines would 
  qualify as frontrunner for this role
• Growth mindset & collaboration are distinguishing factors required to succeed in this role
• Ability to bridge gaps with high-level stakeholders.
• Experience with JIRA and JIRA Agile.
• Experience working with distributed teams across different locations and time zones in a culturally diverse environment.
• Demonstrated experience of projects growth is must for this role
• Engineering Degree in Computer Science is must for this role
• Technical & Project Management certifications are desired.

We are looking for a Business Development Manager (Client Relationship Manager) to create and nurture long-term relationships with offshore clients & pursuing new business opportunities.

In this role, you should be an excellent communicator who’s able to grasp clients’ needs and brainstorm ways to fulfill them. If you also have a background in customer services such as handling offshore IT (Software & Services) clients and knowledge of the IT (Software & Services) industry, 

Responsibility:

• Working knowledge of bidding portals like - Upwork, LinkedIn, Hubstaff, Freelancer, Guru Etc.
• Working knowledge of Lead Generation, Identifying, creating, and pursuing new business opportunities and clients.
• Knowledge of client communication using emails, chat, audio and video call, and Skype call.
• Functioning as a primary bridge between the business, operations, and technical areas in the initial phases of the project cycle.
• Generating Leads, Client communication, and Follow-ups.

Qualifications and Skills

• Should have experience of 1-3 years in Business Development.
• Must have excellent communication skills (written & Oral).
• Proven experience as a Client Relations Manager / Relationship Manager / Business Development Manager.
• Proven track record of handling offshore clients and exceeding targets
• Background in customer service; IT industry knowledge is a must.
• Ability to deal with people diplomatically
• Experience tracking relevant KPIs (e.g. customer satisfaction)
• Proficient in MS Office, with working knowledge of CRM platforms.