Relationship Manager

About Us:

PyjamaHR is the world's Best FREE applicant tracking system (ATS) and recruitment software. It transforms the recruitment process by reducing the effort and the time taken for each task in the hiring lifecycle. We have raised a funding round from some of the best investors globally and are looking forward to scaling rapidly. Join us to be a part of the journey!

Key Responsibilities:

• Own overall relationships with new and old customers, which includes giving training to new customers on the product, managing on-boarding, smooth transition, increasing adoption, ensuring retention, and high levels of customer satisfaction.
• Maintain and develop customer success strategies and best practices.
• Communicate effectively with both internal and external senior-level management to understand customer needs and complaints in detail, maximize retention and growth, and communicate learnings.
• Maintain existing customer success metrics and data as directed.
• Contribute to initiatives outside of customer conversations that better the customer experience, both low-touch and high-touch.
• Effectively maintaining client relationships with timely follow-ups, and collecting regular feedback.

Required Skills:

• 0-1 year of experience is preferred
• Available in Bangalore
• Must have excellent verbal and written communication skills in English and excelled verbal skills in Hindi
• Technical curiosity or experience, willingness to learn new things
• Quick learner and adaptable

Benefits/Perks:

PyjamaHR offers an array of benefits including competitive salaries, equity options, free food and beverages, and weekly team outings!

Location: Bangalore (Koramangala – 8th Block)

Roles & Responsibilities:

• Present, promote and sell services using solid arguments to new and prospective customers
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
• Establish, develop and maintain positive business and customer relationships.
• Reach out to customer leads through cold calling.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Achieve agreed upon sales targets and outcomes within schedule.
• Coordinate sales effort with team members and other departments.
• Analyze the territory/market’s potential, track sales and status reports.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends.
• Continuously improve through feedback

Requirements:

• Proven work experience of 6 years or more as a quota carrying individual into Software/Web Development Services Domain.
• Has adequate knowledge of technology and jargons required for sales discussions.
• Highly motivated and target driven with a proven track record in sales.
• Excellent selling, negotiation and communication skills.
• Prioritizing, time management and organizational skills.
• Ability to create and deliver presentations tailored to the audience needs.
• Relationship management skills and openness to feedback.
• Hands on experience with tools like HubSpot/Salesforce would be an added advantage.
• Should be comfortable with Background Verification of previous employment.

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.

Responsibilities :

Build relationships with prospective clients

Maintain consistent contact with existing clients

Manage sales pipeline

Analyse the market and establish competitive advantages

Track metrics to ensure targets are hit

Qualifications: Bachelor's degree

1+ years in B2B sales industry Experience in full sales cycle including deal closing

Demonstrated sales success

Strong negotiation skills

Strong communication and presentation skills

Industry Education Management Employment

- Ability to effectively handle Enterprise sales and manage relationships at various levels with the clients and develop long-term relationships.
- Gather Leads and build a sales pipeline.
- Business Development in Design Studio
- Lead Generation

Required Candidate profile

1-3 years of experience in Business Development/similar roles.
Fresh MBA candidates with relevant skills can also apply
Must be well versed with MS-Office
Prior experience in IT solutions/services

Responsibilities Implementing business development activities, attending to all relevant business opportunities in International Market for IT Software Industry.

· It would be involved in Business Development Life Cycle, mainly focusing on areas like Cold Calling, Client Interaction International Business Development.

· Generate lead and achieve monthly target.

· Maintain and develop relationships with customers.

· Act as a contact between a company and its existing and potential clients.

· Negotiate the terms of an agreement and close sales.

· Conducting market research to identify new business opportunities.

Requirements:-

· Minimum Qualifications Any Graduate

· 2 to 4 years of Proven experience working as a business development in Offshore IT Services.

· Excellent English Communication Presentation Skills with pleasing personality.

· The ability to work in a fast-paced environment.

· Exceptional negotiation and decision-making skills.

Desired Skills and Experience

· Bid On freelancer, guru, UpWork.

· Lead generation LinkedIn, Xing, AnglList and from other platforms.

· Intermediate in between client and developer.

· Make SRS report for requirement.

· International business development

· Mentor the junior business development executive

· Take ownership for the business growth

Desired Candidate Profile

1. Exp. In online bidding on various portal like Elance, Guru, Freelancer, Odesk, Upwork etc.
2. Expert in generating business from online bidding.
Writing proposals, costing and negotiations.
3. Prospect for potential new clients and turn this into increased business.
4. Candidate should be flexible in working hours.
5. Generate new business leads for Web design, graphic design, web development & internet marketing.

• Provide the team with a vision and objectives; manage key performance indicators
• Set the monthly, weekly, daily targets for the team and ensure that the targets are achieved
• Maintain the sales report of the team
• Needs to own hiring, firing and deliverables of at least 10 education counselors
• Motivating & mentoring team to achieve & exceed targets
• Design & develop business models
• Conducting weekly reviews for performance & training
• Identifying the areas of improvements & KPI’s
• Involved in a lot of calling on phone for negotiation and objection handling