Business Development Executive

Job Title: Customer Success Associate

Work Mode: Work From Office

Location: Gurugram, Haryana

Job Description:

We are hiring Customer Success Associates. The role involves handling customer queries efficiently and providing accurate information while ensuring a positive customer experience.

Key Responsibilities:

• Handle inbound/outbound customer queries professionally
• Provide timely and effective resolutions to customer concerns
• Maintain clear and accurate communication with customers

Eligibility Criteria:

• Qualification: Graduation mandatory
• Skills: Excellent verbal and written communication skills in English and Hindi

Shift & Working Days:

• 24/7 Rotational Shifts
• 6 Days working, 1 Weekly Off

We are seeking a skilled MERN Stack Developer to join our dynamic development team. The ideal candidate will be proficient in MongoDB, Express.js, React.js, and Node.js, and will play a key role in building and maintaining web applications.

Key Responsibilities:

• Frontend Development: Develop user-facing features using React.js, ensuring appealing and responsive user interfaces.

• Backend Development: Build efficient and scalable server-side systems using Node.js and Express.js.

• Integration: Integrate front-end components with server-side logic, ensuring seamless communication between the two.

• Data Management: Implement data storage solutions using MongoDB and other relevant technologies.

• Troubleshooting: Identify and address bugs, glitches, and performance issues to maintain application functionality.

• Collaboration: Work closely with cross-functional teams to conceptualize, define, and implement new features.

• Innovation: Keep abreast of emerging technologies and trends to contribute to continuous improvement.

Required Skills and Qualifications:

• React Proficiency: In-depth knowledge of React.js and its core concepts for building dynamic user interfaces.

• Node.js and Express: Strong expertise in Node.js and Express.js to create efficient and scalable backend systems.

• MongoDB: Experience with MongoDB for data storage and management.

• Full-Stack Development: Ability to work on both frontend and backend development.

• Problem-Solving: Strong analytical and problem-solving skills.

• Communication: Excellent communication and teamwork skills.

Preferred Qualifications:

• Experience with RESTful APIs and GraphQL.

• Familiarity with version control systems like Git.

• Understanding of Agile methodologies.

Role: Mobile Automation Engineer (SDET) — On-site, India

Role & Responsibilities

• Design, build and maintain scalable mobile test automation frameworks for Android and iOS using Appium, Espresso, XCUITest or equivalent tools to support continuous delivery.
• Create and own automated test suites (functional, regression, UI, and smoke) that run reliably in CI/CD pipelines (Jenkins/GitHub Actions) and on cloud device farms (BrowserStack/Sauce Labs).
• Collaborate with Developers and Product Owners to translate requirements into test strategies, write robust test cases, and automate end-to-end and integration scenarios (including API tests).
• Investigate, triage, and debug failures — use device logs, ADB, Xcode traces, and performance tools to isolate flakiness and reliability issues and drive fixes.
• Integrate automated tests into build pipelines, enforce quality gates, and provide actionable reporting and metrics for release readiness.
• Advocate and implement test automation best practices: code quality, modular frameworks, reusability, CI parallelization, and maintainable test data strategies.

Skills & Qualifications

• Must-Have
• 3+ years in mobile QA/automation with hands-on experience in Appium or native frameworks (Espresso/XCUITest) across Android and iOS.
• Strong programming skills in Java/Kotlin or Swift and working knowledge of Python or JavaScript for scripting and test tooling.
• Experience integrating automated suites into CI/CD (Jenkins/GitHub Actions) and executing on real & virtual device clouds (BrowserStack/Sauce Labs).
• Practical experience with API testing (REST), test frameworks (TestNG/JUnit/Mocha), and source control (Git).
• Solid debugging skills using ADB, Xcode, Android SDK, and familiarity with mobile performance profiling.
• Preferred
• Experience building custom automation frameworks, parallel test execution, and reliability/flakiness reduction strategies.
• Knowledge of CI orchestration, containerized test runners, and mobile security or accessibility testing.
• ISTQB or equivalent QA certification, prior experience in Agile/Scrum teams, and exposure to device lab management.

Develop and maintain a comprehensive product roadmap, prioritizing features and initiatives based on market analysis, customer feedback, and business goals.   

Conduct thorough market research and competitive analysis to identify opportunities and inform product strategy.   

Define and track key performance indicators (KPIs) to measure product success and identify areas for improvement.   

Write clear and concise product requirements documents (PRDs) and user stories.

Collaborate with engineering and design teams to ensure timely and high-quality product delivery.   

Communicate product vision and strategy to stakeholders at all levels of the organization.

Manage the product lifecycle from ideation to launch and beyond.

Lead and mentor junior product managers (if applicable).

Work with customer support and sales to gather and utilize customer feed back.

Use data driven decisions to improve product performance.

Key Responsibilities:

- Design, develop, and maintain scalable applications using Python and TypeScript.

- Work with cutting-edge tech, building solutions using Large Language Models.

- Architect and optimise cloud infra for efficiency, security, and scalability (AWS, Azure, or GCP).

- Integrate and deploy APIs, databases, and front-end interfaces seamlessly.

- Lead code reviews to uphold coding standards and mentor junior developers.

Required Skills and Qualifications:

- 8+ years in software development with expertise in Python and TypeScript.

- Exposure to building or integrating solutions using LLMs.

- Proven ability to lead teams or projects, ensuring high quality outcomes.

- Proficiency in managing cloud environments (AWS, Azure, or GCP).

- Hands-on experience with CI/CD pipelines, containerisation and Infrastructure-as-Code.

- Strong skills in SQL/NoSQL databases and performance tuning.

- Exceptional analytical and debugging skills.

Nice to Have:

- Experience with vector databases (e.g. Weaviate or Milvus) for semantic search or embedding storage.

- Familiarity with Gen AI frameworks and tools (e.g., LangChain, LlamaIndex).

- Familiarity with frontend frameworks (Next.js or Angular).

- Active contributions to open-source projects or a strong GitHub portfolio.

What We Offer:

- Opportunity to work with the latest in Generative AI.

- Competitive salary and comprehensive benefits.

- A forward-thinking, collaborative environment.

- Flexibility in work policies to foster a healthy work-life balance.

Responsibilities:

• Design and implement embedded software applications for IoT devices using C programming language.
• Develop and maintain firmware for Raspberry Pi-based systems, ensuring optimal performance and compatibility with various IoT sensors and peripherals.
• Collaborate with hardware engineers to define and document system requirements and specifications.
• Conduct thorough testing and debugging of embedded software to identify and resolve any issues or bugs.
• Optimize code and improve system performance to enhance the overall user experience.
• Stay updated with the latest industry trends and technologies in embedded systems and IoT development.
• Work closely with the product management team to translate customer requirements into technical specifications.
• Provide technical support and guidance to the team during the development and deployment phases.
• Participate in code reviews and contribute to the continuous improvement of software development processes.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Electrical Engineering, or a related field.
• Strong proficiency in C programming language with a solid understanding of embedded systems.
• Experience developing software for Raspberry Pi or similar single-board computers.
• Knowledge of IoT protocols and technologies such as MQTT, CoAP, TCP/IP, and wireless communication (Wi-Fi, Bluetooth, etc.).
• Familiarity with various sensors, actuators, and electronic components commonly used in IoT devices.
• Solid understanding of software development methodologies and version control systems (e.g., Git).
• Strong problem-solving skills and the ability to debug complex issues in embedded systems.
• Excellent communication and teamwork skills to collaborate effectively with cross-functional teams.
• Prior experience in developing IoT applications or working on IoT projects is a plus.

About Rankpedia:

Rankpedia Technologies works with customers experiencing complicated educational circumstances. Through the provision of online education programs, we equip students with the confidence, motivation, and skills that they need to top and perform outstandingly well in their education.

Location: Bangalore

Industry: E-Learning

About Role:

Who You Are | Common for All Senior Developers

• Leadership: Ability to move and inspire a team in a unified direction towards a common vision.

• Dynamic: Should be comfortable in dealing with lots of moving pieces. Have exquisite attention to detail, and are comfortable learning new technologies and systems.

• Humility: An approachable individual who is able to form strong and long-lasting relationships.

• Motivation: Demonstrate a positive, ‘can-do’ attitude. Willing to roll up your sleeves and get things done.

• Data-driven: Keen interest in evaluating product/market situations, analyzing raw data, and transforming it into actionable strategies.

Senior Software Engineer

Rankpedia is looking for a smart, collaborative, and hard-working Senior Software Engineer. As a Senior Software engineer, you’ll come in and lay the groundwork for how engineering is practiced at Rankpedia. You’ll assess the technical feasibility of newly-created product ideas and propose accurate solutions throughout the design and development phase. You’ll evaluate different systems for use in production and drive the adoption of key technological changes. You’ll soon lead a team of motivated and experienced engineers and enable them to provide a seamless learning experience to our customers. So, if you are an accomplished, hands-on engineering leader, then we’d like to talk to you!

Responsibilities: 

• As a Senior Software Engineer, you will be first-hand responsible for designing our architecture, implementing it, and making crucial technology decisions.

• You will build high-quality software, inspire future hires to write good code, and maintain a culture of high-performance engineering teams with exemplary work.

• Writing reusable, testable, and efficient code.

• Understanding agile development, CI/CD, sprints, code reviews.

• Working with Product Managers and the rest of the team to plan sprints.

• As the engineer building the foundation of our systems, you will end up working with product, frontend, and DevOps/infra personnel to architect the systems and data flow

• Articulate the approach to all the relevant team members

• Consistently follows and promotes SDLC best practices: Coding standard, testing, code reviews, code comments, etc. 

• Adaptability: As a Young startup you will be exposed to different functions beyond your defined role.

Requirements:

• 4-5 years of intense experience writing production Software services at scale

• Good understanding of Algorithms, Data Structures, Object-Oriented Design, and Databases

• Deep understanding of SQL database architecture - data modeling and scalable schema design

• Bachelor’s and/or Master’s degree in Computer Science or related field.

• Proficient in JavaScript & its Libraries/Frameworks, NodeJS, RestAPI, MongoDB, SQL, ReactJs.

• Experience of version control and code branching strategies

• Preferred - Experience of DevOps implementation in AWS

• Experience with containers (Docker, Kubernetes)

The Job Requires Candidate to work from office