Business Development Associate

Job Title: Client Success & Content Lead

Location: Mumbai/Delhi NCR candidates only

Work Mode: Remote

Shift Timings: Rotational Shift (US + Domestic)

Experience: 4–8 years

Industry: B2B SaaS | Sales Enablement | Learning & Development

About Master-O

Master-O is a next-generation sales enablement and microskill learning platform that empowers frontline teams through gamification, AI-driven coaching, and continuous performance reinforcement.

Our platform is trusted by leading enterprises in financial services, retail, pharma, consumer goods, telecom, automobile, BFSI, construction and others to drive measurable business outcomes across sales readiness, productivity, and execution excellence.

As we scale our enterprise footprint, especially with North American clients; we are looking for a Client Success & Content Lead who can own both content excellence and client outcomes.

Role Overview

The Client Success & Content Lead will play a critical role at the intersection of our content strategy, client success, and stakeholder management. This individual will be responsible for designing impactful learning content while acting as a trusted partner to the North American enterprise clients—ensuring adoption, engagement, and measurable ROI from the Master-O platform.

This role is ideal for professionals with a client-facing background in L&D, Process Training, Instructional design, or Enterprise Client success, particularly within B2B SaaS environments.

Key Responsibilities

Client Success & Stakeholder Management

• Act as the primary point of contact for Enterprise clients, ensuring seamless onboarding, engagement, and long-term success on the Master-O platform
• Build and manage relationships with senior client stakeholders, including L&D Heads, Sales Leaders, HR, and Enablement Teams
• Understand client learning needs and translate them into effective content strategies
• Conduct regular client cadence calls, performance discussions, and success planning sessions
• Collaborate with internal product, sales, and tech teams to resolve client needs and drive adoption
• Handle clients across multiple geographies, including large US-based organizations, requiring flexibility with rotational shifts

Content Strategy & Creation

• Lead the end-to-end content lifecycle—from needs analysis and instructional design to content creation and optimization
• Design high-impact, outcome-driven learning content such as sales playbooks, product training, microlearning modules, assessments, and simulations
• Ensure content aligns with adult learning principles, enterprise standards, and Master-O’s gamified learning philosophy
• Customize content for different industries, roles, and enterprise use cases
• Review and continuously enhance content effectiveness using learner engagement and performance data

Required Skills & Experience

·      4–8 years of full-time experience in Content Creation, Learning & Development, Training, or Client Success roles

·      Strong experience working with external stakeholders and enterprise clients

·      Prior experience in B2B SaaS companies is highly preferred

·      Exposure to enterprise-level corporate clients, especially US-based organizations, is a strong plus

·      Proven ability to design and deliver learning content for business impact, not just knowledge transfer

·      Excellent communication, presentation, and relationship management skills

·      Strong understanding of sales enablement, L&D frameworks, or capability building programs

·      Ability to work independently in a remote setup and manage rotational shifts effectively

What You’ll Get

• Opportunity to work with both: Pan-India and Global enterprise brands
• High ownership role with direct impact on customer outcomes and revenue growth
• Exposure to cutting-edge AI-driven learning and sales enablement technology
• Fast-paced environment with room to grow into a leadership role
• Competitive compensation aligned with experience

The VTL / CNC / VMC / HMC Operator is responsible for operating and maintaining machine tools to produce precision components as per drawings and specifications. The role includes machine setup, tool handling, quality checks, and ensuring production targets are met while following safety and quality standards.

Key Responsibilities:

• Operate VTL, CNC, VMC, and HMC machines for machining operations
• Set up machines, load programs, and select appropriate tools
• Read and interpret engineering drawings and work instructions
• Monitor machining processes and make minor adjustments as required
• Perform dimensional inspection using vernier calipers, micrometers, and gauges
• Maintain production records and inspection reports
• Identify machine issues, tool wear, or defects and report to supervisors
• Ensure adherence to safety, quality, and housekeeping standards (5S)
• Support continuous improvement and productivity initiatives

Job Title: iOS Developer

Experience Required: 1 to 4 Years

Location: Pune

Employment Type: Full-Time

Job Summary:

We are looking for a passionate and skilled iOS Developer to join our mobile development team. The ideal candidate will be responsible for developing, enhancing, and maintaining iOS applications. You should have a strong understanding of iOS frameworks, Apple's design principles, and the ability to work independently or with a team.

Key Responsibilities:

• Design and build advanced applications for the iOS platform.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Work with outside data sources and APIs.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and correct bottlenecks and fix bugs.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Maintain code quality, organization, and automation.

Required Skills:

• Proficient with Swift and/or Objective-C.
• Experience with iOS frameworks such as UIKit, Core Data, Core Animation, etc.
• Familiarity with RESTful APIs to connect iOS applications to back-end services.
• Understanding of Apple’s design principles and interface guidelines.
• Experience with offline storage, threading, and performance tuning.
• Knowledge of code versioning tools (such as Git).
• Familiarity with cloud message APIs and push notifications.
• Experience with third-party libraries and APIs.

Overview:

We are seeking a highly skilled and results-driven Performance Social Media Marketer with expertise in Facebook and Meta Ads to join our dynamic team. The ideal candidate will be responsible for developing and executing strategic advertising campaigns on Facebook and Meta platforms to drive performance metrics and achieve business objectives.

Responsibilities:

1. Campaign Strategy: Develop comprehensive advertising strategies on Facebook and Meta platforms to meet performance goals, including audience targeting, budget allocation, ad creative optimization, and campaign scheduling.
2. Ad Creation and Optimization: Create compelling ad copies, images, and videos tailored to specific target audiences. Continuously monitor and optimize ad performance based on key performance indicators (KPIs) such as CTR, CPC, CPA, and ROAS.
3. Audience Targeting: Utilize advanced targeting capabilities and audience segmentation techniques to reach relevant users and maximize campaign effectiveness. Leverage audience insights and data analytics to refine targeting parameters and improve ad relevance.
4. Budget Management: Manage advertising budgets effectively to ensure optimal allocation and maximum return on investment (ROI). Monitor campaign spending and adjust budget allocations based on performance trends and objectives.
5. A/B Testing: Conduct rigorous A/B tests on ad creatives, audience segments, ad placements, and other variables to identify high-performing strategies and optimize campaign performance continuously.
6. Performance Analysis and Reporting: Analyze campaign performance data using Facebook Ads Manager and other analytics tools to derive actionable insights. Prepare regular performance reports and presentations for key stakeholders, highlighting key metrics, trends, and optimization opportunities.
7. Stay Updated: Stay abreast of industry trends, platform updates, and best practices in social media advertising, particularly on Facebook and Meta platforms. Proactively identify new opportunities and emerging trends to enhance campaign effectiveness and stay ahead of the competition.

• Using the latest technologies to solve real problems for our customers at a massive scale
• Collaborating closely with other engineers as a valuable member of a cross-functional team
• Sharing your knowledge and building creative solutions while helping the team evolve best practices
• Designing, developing, and deploying backend services with a focus on high availability, low latency, and scalability
• Taking end-to-end responsibility for the services that are owned by your team, including taking part in an on-call rotation

Who you are

• A minimum of B.S. degree in Information Technology or Computer Science or 5+ years in a similar position
• Able to adapt, change and grow quickly as we scale the organization
• Passionate about engineering practices like agile, continuous delivery, test-driven development, traceability, and observability
• Growth mentality is curious and not afraid to be experimental.
• You share your ideas and continuously improve yourself and the team around you
• Solid experience as an Engineer designing, developing and maintaining API driven solutions
• Strong communication skills, high integrity, and great attention to detail

You’ll get to work with:

• Docker and Kubernetes
• Go and/or PHP
• PostgreSQL, Elastic Search, RabbitMQ
• Memcache, Redis
• Microservices architecture
• ELK, Jaeger, Prometheus & Grafana

• Work with development teams and product managers to ideate software solutions
• Design client-side and server-side architecture
• Build the front-end of applications through appealing visual design
• Develop and manage well-functioning databases and applications
• Write effective APIs
• Test software to ensure responsiveness and efficiency
• Troubleshoot, debug and upgrade software
• Create security and data protection settings
• Build features and applications with a mobile responsive design
• Write technical documentation
• Work with data scientists and analysts to improve software

• Proven experience as a Full Stack Developer or similar role
• Experience developing desktop and mobile applications
• Familiarity with common stacks
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript)
• Knowledge of multiple back-end languages (e.g. Javascript, PHP, WordPress) and JavaScript frameworks (e.g. Angular, React, Node.js)
• Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache)
• Excellent communication and teamwork skills
• Great attention to detail
• Organizational skills
• An analytical mind
• Degree in Computer Science, Statistics or relevant field

REQUIRED CITIZENSHIP / WORK PERMIT / VISA STATUS:
Should be currently based in Japan with Valid work visa

MUST HAVES:

• * Mandatory Skills - Mainframe, Cobol, JCL ,DB2
• * Should have working knowledge on at least one database – MS SQL server, Oracle, DB2, PostgreSQL, MongoDB, Firebird SQL diagnose
• * Language Skills - JLTP N3 would be fine if the

Requirements:

• · Graduate with 6+ years of experience in Mainframe based applications development, maintenance & run mode operations.
• · Ability to collaborate with a diversity of customer's teams to address important issues and to resolve them.
• · Experienced in collaborating with internal and external stakeholders, adaption and learning of the business processes.
• · Should have experience working with Mainframe, Cobol, JCL ,DB2.
• · Working knowledge on at least one database – MS SQL server, Oracle, DB2, PostgreSQL, MongoDB, Firebird SQL diagnose, troubleshoot and fix complex issues.

Only Japan based candidates with relevant experience can apply.

• Good experience on RESTful services
• .Hands on experience on NodeJs
• .Should have previous working experience on Sql and Postgresql  
•  Must have relevant experience in NodeJS from 3-5years.