IT Sales Executive
Job Summary:
As a Sales Executive at KNS Technologies, you will play a pivotal role in driving revenue growth and building strong client relationships. You will be responsible for identifying new business opportunities, managing existing accounts, and achieving sales targets. Your ability to understand customer needs, communicate the value of our products/services, and provide exceptional customer service will be crucial in this role.
Key Responsibilities:
Business Development:
- Research and identify potential clients in the [target market/industry].
- Generate leads through various channels, including networking, cold calling, and attending industry events.
- Develop and maintain a robust pipeline of potential clients.
Sales and Client Management:
- Engage with prospective clients to understand their needs and tailor solutions that align with their requirements.
- Conduct product presentations and demonstrations to showcase the benefits of our offerings.
- Negotiate terms and pricing agreements with clients while adhering to company guidelines.
- Build and nurture long-term relationships with existing clients to ensure customer satisfaction and repeat business.
Sales Targets and Reporting:
- Set and achieve ambitious sales targets and objectives on a monthly, quarterly, and annual basis.
- Keep accurate records of sales activities and maintain detailed reports in the CRM system.
- Provide regular sales forecasts and performance reports to the sales manager.
Market Insights:
- Stay up-to-date with industry trends, market conditions, and competitor activities.
- Provide feedback and insights to the marketing and product development teams based on customer interactions.
Collaboration:
- Work closely with the marketing team to align sales efforts with marketing campaigns and initiatives.
- Collaborate with colleagues to share best practices and contribute to the overall growth strategy.
Qualifications and Requirements:
- Bachelor’s degree in Business, Marketing, or a related field.
- Proven track record of achieving and exceeding sales targets in a B2B/B2C environment.
- Excellent communication and presentation skills.
- Strong negotiation and relationship-building abilities.
- Proficiency in using CRM software sales tools and Cold Callings.
- Self-motivated, results-driven, and able to work independently.
- Ability to adapt to changing market conditions and customer preferences.
- Willingness to travel for client meetings and industry events as needed.
About KNS Technologies
About
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Position Summary:
Seeking Managed Services L2 Support Engineer/Senior Engineer for IoT projects. This role is responsible for supporting managed services & application/product support for IoT projects.
Duties & Responsibilities:
• Investigate the issue and Provide Resolution (where is the issue – device/connectivity/platform/application layer)
• Application & Platform Performance Monitoring
o Identify, categorize, prioritize, diagnose, route, track, and close the alarms raised by monitoring tools
• Recreate and verify complex performance and environmental issues with full access to the production environment
• To identify, troubleshoot and solve incidents within SLA timelines
o Log Analysis of the issues reported
o Update tickets recent status and progress on ticketing tool
o Raise a bug for issue in application functionality where a code fix might be needed
o Triaging of
▪ Mobile App issues on both Play Store & App Store
▪ Web App issues
▪ Platform(AWS) issues
• Proposing solution to recurring incidents
• Proposing some new enhancements in existing solution
• Service Mgmt. Reporting
o Status Tracking & Reporting
• Continuous Service Improvement
o Process Management & Improvement
• Managing the Production AWS platform & applications deployed along with the E2E monitoring of systems and data flow
• Incident Management
• Problem Management
• Change Management
• Risk Management
• Knowledge Management
Qualifications and Experience:
• Mandatory
o Bachelor’s degree in Electrical Engineering, Software Engineering, Computer Science, Computer Engineering, or related Engineering discipline;
o 4+ years of experience in L2 of managed services / application(mobile or web) support
o 1+ years of experience in the Smart/Connected Products & IoT workflow.
o Hands on experience in
▪ Mobile OR Web App issues troubleshooting
▪ AWS platform or certified in AWS(Solution Architect/SysOps)
• Server-less/headless architecture
• Lambda, API Gateways, Kinesis, ElasticSearch, ElasticCache, Dynamo DB, Athena, AWS IoT
▪ Linux
▪ NoSQL Database(Dynamo DB preferred)
▪ Trouble ticketing tools(Jira Software & Jira Service Desk preferred)
o Ability to differentiate between application & platform issues and proven track record of taking them to closure
• Preferred
o Hands on experience on New Relic and AWS Cloudwatch tools
o Prior experience in operation support for IoT projects (50,000+ live devices) will be an added advantage
o ITIL certification
o Experience in AWS Cloud IoT Core platform
o L3 Support experience in addition to L2
Skills and
REQUIREMENTS: • Candidate must possess excellent Customer Service and Customer Support Skills. • Must have excellent Communication skills, both written and verbal. • Strong Analytical skills to understand customer feedback and provide solutions. • Must have a strong commitment to Customer Satisfaction. • Should have knowledge about basic AI tools. • Bachelor’s degree in business administration, Marketing, Communications, or any related field is required. • Prior customer service experience is a plus. • Proficiency in Microsoft Office and CRM software preferred. Page 2 of 2 KEY RESPONSIBILITIES: ● Respond to customer queries and customers’ concerns. ● Provide support for data collection to enable Recovery of the account for end user. ● Maintain a deep understanding of client process and policies. ● Reproduce customer issues and escalate product bugs. ● Provide excellent customer service to our customers. ● You should be responsible for exhibiting capacity for critical thinking and analysis. ● Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.
Director - Strategy and Solution - Performance Marketing
Ranked by Deloitte amongst India's top 25 fastest-growing tech companies, we are a well-capitalized digital startup pioneering full-funnel marketing via programmatic media. We are trusted by leading marketers and agencies in India and is expanding its footprint globally.
We are looking for a Director - Strategy and Solutions. No matter how brilliantly organizational functions perform in their silos, the ownership and skills to ensure it all comes together and moves in the right direction is program management.
As the Director (Strategy and Solutions), you will assist in driving customer success, operational excellence, new solutions discovery, and account growth.
We are looking for seasoned professionals who excel in the following areas:
1. Proven experience in Digital Marketing and an understanding of Media channels.
2. Flair for communication and presentation to engage and influence stakeholders positively.
3. Leading and driving innovation for developing new programmatic solutions as per the requirements of the client and ensuring it is aligned with business goals.
4. Formulation of strategies in accordance with the organizational goals.
5. Expertise in problem-solving and technology development.
6. Driving the overall P&L of the company
Experience: 10+ years of professional experience
Preferred Industry: Performance Marketing
Experience with a Digital Marketing agency is a must. One must be able to lead solutions and strategy from the forefront.
We value people who are driven by a sense of ownership, a bias for action, transparency, persistence with adaptability, curiosity and humility.
What you get:
- Opportunity to build a global company.
- Non-linear learning experience.
- Transparent work culture.
- Meaningful equity in the business.
Company Description
Hubler is a NoCode platform located in Bangalore Urban that helps businesses digitally transform and manage every aspect of their business onto a single platform. Our clutter-free app-building platform offers ready-to-deploy apps and app canvas to digitize any business process into mobile and web apps overnight, as well as actionable insights in real-time.
Role Description
This is a full-time on-site role for a Senior Software Engineer (Python) at Hubler. The Senior Software Engineer will be responsible for designing, developing, and maintaining high-quality software applications while working within a team of developers and collaborating with cross-functional teams to identify and develop software solutions that meet client needs.
Qualifications
- 5+ years of experience in developing, and maintaining high-quality software applications using Python
- Must enjoy Coding with Passion
- Strong knowledge of software engineering principles, algorithms, data structures and design patterns
- Experience working with Django, Flask, Python-based web frameworks and Restful APIs
- Experience in database design and management with MongoDB
- Experience in distributed source control, such as Git
- Experience with scrum development methodology
- Bachelor's or Master's degree in Computer Science, or a related field
- Good communication skills, both written and verbal, to facilitate clear communication with team members and stakeholders
- The ability to work in a collaborative team environment with willingness to share skills and knowledge
- You have 3+ years of experience using Golang/ Go Programming development language.
- You can write clean, high-quality code in a variety of languages and are also able to spot (and improve) bad code
- You have experience with Agile, Lean and/or Continuous Delivery approaches such as Continuous Integration, TDD, Infrastructure as Code, etc.
- Bonus points if you have knowledge of cloud technology such as AWS, Docker or Kubernetes
Our client is a rapid growth stage Edtech start-up focused on solving the teacher shortage crisis in the US education system using technology by bringing teachers to the classrooms and giving them access to the right tools to teach students in a highly engaging manner.
The organization is a radically open-minded company that is scaling fast. They are a team focused on high performance, dynamism and embodying a collaborative culture at all levels. Teammates can have open, honest discussions that drive the company toward the mission. The company is in a stage of fast growth that will continue to open up new challenges and opportunities for the teams.
They have a development center in Mumbai and they are looking to scale up the teams in Pune and Bangalore as well.
What does the role entail:
• Design and implement test automation frameworks to ensure that the testing process is efficient, effective, and can be maintained over time.
• Analyse test results to identify areas for improvement in our educational product. You will work closely with the development team to identify and resolve any issues.
• Collaborate with other teams, such as development, product management, and user experience, to ensure that the testing process is integrated with the overall product development process
• Work to continuously improve the testing process, identifying opportunities to streamline and automate testing tasks.
Responsibilities:
• Design, develop, and implement comprehensive test plans and strategies for software products.
• Write, execute, and maintain automated test cases using a Selenium with Java and commercial automation tool (e.g.TestComplete, UFT, etc.).
• Evaluate and recommend automation tools and technologies and continuously assess their effectiveness.
• Work with stakeholders to define project requirements, timelines, and deliverables.
• Develop and implement automation standards and processes.
• Write code to automate the testing process, including the creation of test harnesses, stubs, and drivers.
• Collaborate with developers to identify areas for improvement in the development process.
• Understand how all components and interfaces of the product work together.
Must have skills:
• Bachelor's or master's degree in computer science, Information Technology, or a related field.
• 5 years of experience in the automation testing field.
• Strong coding and scripting skills in one or more OOPs programming languages (Java, Python, JavaScript, C#).
• Experience with enterprise commercial automation tools (Codeless tool) like TOSCA, TestComplete, Katalon, UFT etc.
• Expertise in Selenium WebDriver with Java Mandatory.
• Automation experience with CRM/ERP applications like Microsoft Dynamics 365.
• Experience in writing clear, concise and comprehensive test plans, test cases and test scripts.
• Practical experience in all types of testing including exploratory, functional and non-functional testing such as performance, reliability and security.
• Experience utilizing and testing web services, especially REST services.
• Familiar with build and continuous integration tools like Jenkins, Azure DevOps.
Strong experience in social media recruitment, catering to a good number of profiles from, Social media (LinkedIn, Twitter, Facebook).
Good experience in X-Ray searches has been able to source good profiles using the same.
Highly efficient and effective at creating strings and searches using all Boolean operators.
Thorough knowledge of sourcing using different job portals, networking sites, Google search, Boolean Search, LinkedIn Search (Advanced), and
using complex Syntax for mentioned.
Lead coordination of candidates. Have grass-root exposure to headhunting for across verticals, complex and simple feasible searches.
Managing end-to-end recruitment life cycle process. Developing a search strategy to locate suitable candidates.
Sourcing the right kind of profiles through an internal database, headhunting, job portals, and networking as per job specifications given.
Validating, Screening and short listing of Candidates. Conducting first-level interviews (Telephonic) to check communication skills, technical skills,
interest level, availability, salary, and everything possible. Validating, Screening, and short listing of Candidates.
Arranging and coordinating both Telephonic and in-person interviews for the shortlisted, candidates.
Negotiating salary. Assisting in smooth transition: Documentation and Joining.
- Developing, recording, and maintaining cutting edge web-based PHP applications on portal plus premium service platforms
- Building innovative, state-of-the-art applications and collaborate with the User Experience team
- Ensuring HTML, CSS, and shared JavaScript is valid and consistent across applications
- Preparing and maintaining all applications utilising standard development tools
- Utilising backend data services and contributing to increasing existing data services API
- Leading the entire web application development life cycle right from concept stage to delivery and post-launch support
- Conveying effectively with all task progress, evaluations, suggestions, schedules along with technical and process issues
- Documenting the development process, architecture, and standard components
- Coordinating with co-developers and keeping project manager well informed of the status of development effort and serving as a liaison between development staff and project manager
- Keeping abreast of new trends and best practices in web development
As part of the engineering team, you would be expected to have deep technology expertise with a passion for building highly scalable products. This is a unique opportunity where you can impact the lives of people across 150+ countries!
Responsibilities
• Own architecture, design, development, and implementation of different
modules/features of the Application
• Be up to date with the latest trends in Mobile App/React Native ecosystem
• Bring in industry best practices
• Take ownership to drive an initiative to completion
• Discover opportunities for performance improvements
• Recommend ways to improve reliability, efficiency and code quality
• Focus on continuous delivery and reducing complexity
• Carry out code reviews and manage pull requests within the mobile application
development team
Requirements
• Overall 5+ years of experience in Mobile Application development
• At least 2+ year of hands-on experience in developing Mobile applications with
React Native
• B.E/B.Tech in CS or equivalent streams from institute of repute (IITs, NITs, BITs,
IIITs or equivalent)
• Familiar with native build tools - XCode, Android studio, etc.
• Ability to write readable and maintainable JavaScript code
• Ability to build pixel-perfect user interfaces with smooth interactions
• Knowledge of Web technologies and concepts - HTML, CSS, REST APIs,
Caching, etc.
• Knowledge on Android and iOS fundamentals is a must
• Experience developing Android/iOS native applications using
Java/Kotlin/Swift/Objective C is a plus
• Mobile application development experience with Flutter/Ionic is a plus