Business Development Manager

 Job Summary:

We are seeking a highly skilled and experienced ServiceNow Analyst to join our team. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping. This role involves identifying and resolving Discovery errors, ensuring the accuracy and integrity of the CMDB, and contributing to the overall efficiency of our IT service management processes. The ServiceNow CMDB and Discovery Administrator will be responsible for helping define, implement and integrate multiple discovery sources to support the configuration management database (CMDB). ·

·

CMDB Management:

 Maintain and manage the Configuration Management Database (CMDB) within ServiceNow.

 Ensure the accuracy and integrity of CMDB data, implementing best practices and standards.

 Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information.

Discovery and Service Mapping:

 Work with support teams to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information.

 Perform day-to-day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration.

 Assist the CMDB Administrator with developing and maintain the technical design of the ServiceNow CMDB to meet the current and anticipated scope and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt.

 Implement data governance through identification rules and configuration of multiple discovery sources that populate the CMDB.

 Strong hands-on experience in optimizing discovery, tailoring patterns and development.

 Validating discovery results and troubleshooting as required

 Assist the CMDB Administrator team with designing, deploying, and managing ServiceNow Service Mapping solutions for both on-premise and cloud resources, including schedules, credentials, and mid-servers  Define, create, and manage Service Mapping infrastructure, including patterns.

 Work with support teams to identify, investigate and resolve Service Mapping issues, ensuring that Service Mapping is performing as expected.

 Assist in creating and maintaining Service Mapping-related documentation, aligning with other methods of populating the CMDB. General/Admin

 Assist with tasks related to implementing the ServiceNow application.  Document procedures for the discovery, configuration management functions

 Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions.

Qualifications:

1. Over 5+ years of working experience in ServiceNow

2. 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools

3. Solid understanding of Configuration Management practices and principles

4. Experience implementing ServiceNow Service Mapping

5. ITIL foundations certification preferred

6. Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally)

7. Effectively working under accelerated deadlines and working independently to complete objectives

8. Experience working in a team-oriented, collaborative environment with good interpersonal skill

9. Ability to translate business requirements into technical specifications and design.

10. Self-starter, positive attitude, and ability to problem-solve under minimal supervision

11. Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude

12. Ability to manage multiple simultaneous tasks within an open and interactive environment 

1. Communicating with customers, making calls to potential customers, following up on leads, and completing the sales process.
2. Explaining and demonstrating features of products and services.
3. Understanding customers' needs and identifying sales opportunities.

Description 

Our Software Architects are the strategic thinkers and technical leaders of. They design, validate, and guide the delivery of enterprise-grade systems that balance innovation, performance, scalability, and cost efficiency. 

At Sarvika, Software Architects work at the intersection of business strategy and technical execution. They collaborate across engineering, product, and design teams to define architecture blueprints, select technologies, and ensure systems evolve in alignment with customer goals. Architects are hands-on, often prototyping solutions and coaching teams, while also trusted to influence executives on technical direction. Here’s what you should know if you want to be a Software Architect at Sarvika. 

Requirements 

The ideal person 

● Proven track record in architecting and delivering large-scale, distributed software systems. 

● Expertise in modern architectural patterns: microservices, event-driven systems, composable commerce, headless architectures. 

● Ability to translate business strategy into actionable technical roadmaps and system designs. 

● Strong leadership skills: guiding engineering teams, mentoring individuals, and setting technical standards. 

● Excellent stakeholder management and communication skills, from engineers to C level. 

● Commitment to designing systems that are secure, performant, and cost-efficient.

Desirable Skills 

● Deep experience with multiple programming languages and frameworks (e.g., ● JavaScript/TypeScript, Node.js, React, Java, .NET, Python). 

● Strong knowledge of cloud-native architectures (AWS, GCP, Azure) and containerisation (Docker, Kubernetes). 

● Experience with data platforms, integration patterns, and API-first design (REST, GraphQL, gRPC). 

● Familiarity with CI/CD, DevOps, and Infrastructure-as-Code practices. ● Understanding of security standards, compliance (GDPR, SOC2), and enterprise IT constraints. 

● Ability to design for scalability across global markets and multi-tenant environments. ● Strong knowledge of design systems and front-end frameworks, ensuring alignment between presentation and infrastructure. 

● Experience leading architectural reviews, trade-off analysis, and decision records. ● Ability to mentor teams and establish communities of practice around architecture. ● Awareness of emerging technologies (AI, serverless, edge computing) and their practical application. 

On any given day you might 

● Define architecture blueprints and technical roadmaps for enterprise projects. ● Partner with product owners and business stakeholders to align architecture with strategic goals. 

● Make key technology selection decisions, balancing innovation with long-term maintainability. 

● Review system designs, ensuring alignment with principles of security, scalability, and performance. 

● Support engineering teams with hands-on prototyping and technical problem solving. ● Facilitate architectural reviews and communicate trade-offs to both technical and non-technical audiences. 

● Collaborate with designers to ensure UI/UX and architecture integrate seamlessly. ● Influence enterprise customers, helping them modernise platforms and adopt composable, headless, or cloud-native approaches. 

● Establish coding standards, architectural patterns, and governance processes. ● Share thought leadership internally and externally, positioning Sarvika as a trusted Advisor.

You bring 

● 7+ years of software development and architecture experience. 

● Expertise in designing cloud-native, distributed systems. 

● Proven success in leading technical decisions across multi-team programmes. ● Strong cross-functional collaboration and customer-facing skills. 

● Advanced understanding of system integration, security, and performance optimisation. 

● Familiarity with enterprise-scale delivery: migration projects, composable commerce, API ecosystems. 

● Advanced English, able to communicate at both executive and engineering levels. ● (Bonus) Experience contributing to open-source, publishing architectural thought pieces, or speaking at conferences.

Shift: UK Shift

JD for Salesforce Developer

Must-Have:

• 5 years of experience in Salesforce

• 2+ years of experience in Salesforce Vlocity

• Experience working with Lightning org is a must.

• Should be able to perform with minimal guidance from Lead developers.

• Should be able to guide their offshore peers when needed.

Preferred:

• Preferably candidates who have Salesforce CPQ and CLM

• Preferably candidates who have experience with Salesforce Sales Cloud

• Preferably candidates who have experience with integration between Salesforce and external systems.

• Preferably candidates having experience in the energy industry.

• Preferably candidates who have at least 1 Salesforce certification.

• Experience with other technologies such as .NET, MuleSoft, MS SQL Server, and Oracle is a plus.

• Experience working with digital signature applications like Sertifi, DocuSign, etc.

• Experience working on applications that connect to credit bureaus such as Equifax, Experian, etc.

Experience in the Energy and Utilities domain

Proficiency in APEX and Vlocity

Good understanding of SQL Server and ability to write strong SQL and stored procedures (nice to have)

Ability to work independently as well as part of a team

Responsibilities:

Design and develop solutions on the Salesforce platform to meet the needs of the Energy and Utilities business

Collaborate with cross-functional teams to gather requirements and provide technical guidance

Enhance and maintain existing Salesforce applications, including debugging and troubleshooting issues

Write clean, efficient, and well-documented code that adheres to best practices

Continuously improve technical skills and stay up-to-date with the latest Salesforce developments and best practices

Job Type- Full Time

Exp- 05 years

Location- Hyderabad (WFH) ( For meetings need to attend office)

Software Developer-PHP(Project BCS)

Summary:

We are seeking a highly skilled and experienced Junior Software Developer with a strong background in PHP to join our Information Technology department. The ideal candidate should have at least 5-6 years of experience with Laravel and possess a deep understanding of PHP frameworks(Laravel.Codeigniter) and coding practices. As a Software Developer, you will be responsible for developing and maintaining web applications, collaborating with cross-functional teams, and ensuring the delivery of high-quality software solutions.

Roles and Responsibilities:

- Collaborate with senior developers and project managers to gather requirements and design software solutions.

- Develop and maintain web applications using PHP frameworks such as Laravel or CodeIgniter.

- Write clean, maintainable, and efficient code following coding standards and best practices.

- Troubleshoot and debug software issues, identify and fix performance bottlenecks.

- Participate in code reviews to ensure code quality and adherence to coding standards.

- Integrate data from various back-end services and databases.

- Stay up-to-date with emerging technologies and industry trends, and apply them to improve software development processes.

- Assist in the deployment and maintenance of software applications.

Qualifications:

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- 5-6 years of experience in software development, with a focus on PHP.

- Strong knowledge of PHP frameworks such as Laravel or CodeIgniter.

- Proficient in HTML, CSS, JavaScript, and MySQL.

- Experience with version control systems, such as Git.

- Familiarity with front-end frameworks like Vue.js or React is a plus.

- Excellent problem-solving skills and attention to detail.

- Strong verbal and written communication skills.

- Ability to work independently and as part of a team.

As an early hire on the core team, you’ll work on shaping projects, big and small, over short three week sprints. We’re a small team, but we get a lot of features shipped. You would be responsible for driving full-stack projects from prototype to finished stage with a lot of autonomy and creativity. This is an exciting time to join the team. We've found solid early traction, have strong basic foundations and are pushing aggressively into some incredible new feature builds. We have a small team, so you can make an incredible impact on our product very quickly. 

Responsibilities:

• Own the design of the overall architecture of the web application
• Implement a robust set of services and effective APIs to power the web application
• Build reusable and manageable code and libraries for future use
• Optimize the application for maximum speed and scalability
• Translate UI/UX wireframes to visual elements
• Develop and handle well-functioning databases and applications
• Test software to ensure responsiveness and efficiency 
• Troubleshoot, debug and upgrade software
•  

Experience:

• Proven expertise in shipping features in Ruby on Rails. Strong background in Ruby on Rails, HTML, CSS, and JavaScript
• Strong experience in driving thought leadership and technical architecture
• Experience with mentoring juniors in the team

You are a fit if :

• You are a skilled coder. We need candidates with a strong history of shipping features in Rails with clean maintainable code. 
• You are a good communicator and a really good writer. Since we are async and remote most of our work is written. You'll need to be able to proactively communicate in concise, clear, simple writing.
• You are an expert project manager. You need to be able to break down a large, complex business deliverable into executable pieces that can be managed as individual user stories. You need to be able to keep a project on track and cut scope when needed.
• You don't need babysitting and are a Manager of One. We love people who have started companies or have freelanced in the past. You take ownership and take things across the finish line. Especially in our remote async approach, you'll need to be intrinsically motivated and keep your projects on track.
• You have strong business and product acumen. This job isn't just writing code, we solve real business problems for real people. That means you need to be able to look beyond the user story, have empathy for our end users, and solve real problems for them.

About Us:

We're solving a problem that 62% of Americans have

62% of Americans last year thought about starting a business. The #1 reason they didn’t was because they didn’t know where to start. Currents options are:

1. Going independent which is risky: no support or direction
2. Paying a franchise which is expensive:  franchises charge $100K+ fees to get started, take 10% of topline revenue, don't provide marketing support or technology

The market we're going after is bigger than e-Commerce

We’re disrupting the $2.3T franchise industry by removing the franchise fee and offering a tech-enabled franchise like product.

We’re starting with home painting where our biggest competitor is https://certapro.com/">CertaPro a $550M revenue franchise (1% market share) before quickly taking on https://www.neighborlybrands.com/our-brands/">Neighborly Brands as we expand categories (pest control, lawn care, etc.).

As we expand categories, our customer does not change

Our customer is an aspiring business owner, like https://www.linkedin.com/in/nicklaforest">Nick or https://www.linkedin.com/in/hardin-h-hawes-9ba6a72/">Hardin who doesn't care what type of business they start, as long as it is profitable. Our customers are not actually the one painting houses or completing roofing jobs, rather they are the one that hires people to do the job. Our customer has years of experience in sales and general management, which makes them suitable for any type of business — which is why as we expand to 100 categories, our customer does not change.

Our solution is an end to end platform to help you start, grow and run a business

Main Street is a combination of well-known technology platforms that provides an Uber-like simple experience in starting a business

• https://stripe.com/atlas">Stripe Atlas: Helping you incorporate and set up legal logistics for your business
• https://www.duolingo.com/">Duolingo: Learn a new skill (in our case it is about a specific type of business)
• https://www.shopify.com/online/ecommerce-solutions">Shopify: The operating tools to run your business
• https://www.womply.com/">Womply: A marketing stack to drive your customer

We're backed by top investors and built a world-class team

We're a seed-stage startup and have raised $10M+ from top investors including Greylock and Khosla. Our team previously worked at places like DoorDash, OpenDoor, Amazon, and OYO.