Job description
LXL Ideas transforms education through innovative programs and events. We are looking for an Inside Sales Manager to drive sales of subscriptions and memberships to schools and promote participation in our educational events.
Role Overview:
The ideal candidate will be responsible for lead generation and building a pipeline of high-quality prospects. As a manager, you will oversee the inside sales team and act as a strategic partner, focusing on long-term sales strategies.
Key Goals:
- Achieve Sales Targets: Meet or exceed sales quotas and targets set by the company, often measured in terms of revenue, number of deals closed, or new business acquired.
- Generate Leads: Identify and qualify potential business clients through various methods such as cold calling, email campaigns, and social media outreach.
- Build and Maintain Relationships: Develop strong relationships with key decision-makers within client organizations to facilitate long-term business partnerships and repeat sales.
- in: Implement strategies to ensure high levels of customer satisfaction and loyalty, aiming to reduce churn and increase upsell opportunities.
- Expand Market Share: Identify and penetrate new market segments or geographic areas to broaden the company’s customer base.
Responsibilities:
- Lead Generation: Research and identify potential leads, conduct outreach to prospects, and create opportunities for initial contact and engagement.
- Sales Presentations: Conduct virtual or in-person presentations and demonstrations of products or services to potential clients, highlighting the value and benefits relevant to their needs.
- Proposal Development: Prepare and deliver tailored proposals, including pricing and contract terms, that address the specific requirements of each client.
- Negotiation and Closing: Negotiate terms and conditions of sales agreements, handle objections, and close deals to achieve sales targets.
- CRM Management: Use Customer Relationship Management (CRM) software to track interactions, manage the sales pipeline, and maintain accurate records of client communications and progress.
- Market Research: Stay informed about industry trends, competitor activities, and market conditions to effectively position the company’s products or services.
- Collaboration: Work closely with marketing, customer service, and product teams to ensure alignment in messaging, support, and delivery of client solutions.
- Reporting: Provide regular updates and reports on sales activities, pipeline status, and performance metrics to management.
- Customer Service: Address and resolve any issues or concerns from clients promptly and professionally to ensure a positive experience and ongoing relationship.
- Training and Development: Continuously improve sales skills and product knowledge through training, workshops, and self-study to stay competitive and effective in the role.
Qualifications:
- Bachelor’s degree or equivalent experience.
- 2-3 years of relevant management experience.
- Excellent communication skills.
- Strong team player.
- Self-starter with a proactive approach.
An Inside Sales Executive in a B2B environment needs to be highly motivated, persuasive, and skilled in relationship-building to succeed in this dynamic and challenging role.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Lxl ideas
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● Answer technical support phone calls on software/hardware.
● Respond in writing via email to cases entered into an online self service portal.
● Gather and document all information pertaining to a customer issue into a case ticket, respond to new cases within established timeframes, manage caseload and provide updates to customers with open cases, effectively troubleshoot assigned cases and identify those that need escalation to Senior Analysts.
● Accurate gathering of data, should a call not be resolved during the initial phone call, it is imperative that the case have the entire details of the issue and suggested recommendations for resolution. If a caller requires additional support of the issue, all pertinent information should be captured for the next analyst.
● Escalates design, reliability, and maintenance problems to the Technical Support Team Lead / Product Manager.
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● Follows internal escalation path, involving other departments when needed, documenting each call for ease of escalation.
● Periodic Installation and Training of software/hardware for clients via remote connection.
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Thanking You,
Quess Corp
Expected Start Date: 10/9/2021
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6. Amazing research skills
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon