Sales Associate / SDR

Are you a versatile wordsmith in the making? 

If yes, then we have a place for you in our pond!

Join us as a Content Writing Intern and be at the forefront of crafting compelling Content for driving outreach initiatives, and shaping engaging social media content that captivates audiences. 

This is an exciting opportunity for a talented individual who wants to leave a lasting impact on our brand through content and develop valuable skills in a supportive environment.

Responsibilities:

• Collaborate with our Marketing Head to brainstorm, research, and generate captivating articles, blog posts, different landing page content, social media post content, and more.
• Curate compelling and error-free content that resonates with our target audience.
• Optimize content for SEO to drive organic traffic and improve search rankings.
• Learn and implement best practices for content marketing and strategy.
• Assist in content planning and content calendar management.
• Help maintain a consistent brand tonality throughout all collaterals.

Requirements:

• Experience: 0-6 months or currently pursuing a degree in any field, with excellent writing and grammar skills.
• Based in Pune.
• Work from the office.
• Passion for writing and storytelling, with willingness to learn and adapt.
• Strong research abilities.
• Basic understanding of SEO principles (bonus, but not required).
• A can-do attitude and a creative spirit.
• Knack for crafting engaging content that stands out.
• Willingness to thrive in a fast-paced, collaborative environment.

Join our team and make your mark on our brand's success! 

What you get: 

• This internship offers a unique opportunity to learn from industry professionals, gain hands-on experience, and contribute to impactful initiatives through writing.
• Certificate of internship after completion and a possibility of job opportunity depending on your progress and performance. 
• Stipend as per industry standards.
• Gain valuable insights from experts who will guide and support your growth.
• Sharpen your writing, editing, and SEO skills in a real-world setting.
• Experience of working in a collaborative environment.

Ready to unleash your creativity and passion for writing? 

Apply now and let's create something extraordinary together!

Good experience in the Extraction, Transformation, and Loading (ETL) of data from various sources into Data Warehouses and Data Marts using Informatica Power Center (Repository Manager,

Designer, Workflow Manager, Workflow Monitor, Metadata Manager), Power Connect as ETL tool on Oracle, and SQL Server Databases.

 Knowledge of Data Warehouse/Data mart, ODS, OLTP, and OLAP implementations teamed with

project scope, Analysis, requirements gathering, data modeling, ETL Design, development,

System testing, Implementation, and production support.

 Strong experience in Dimensional Modeling using Star and Snow Flake Schema, Identifying Facts

and Dimensions

 Used various transformations like Filter, Expression, Sequence Generator, Update Strategy,

Joiner, Stored Procedure, and Union to develop robust mappings in the Informatica Designer.

 Developed mapping parameters and variables to support SQL override.

 Created applets to use them in different mappings.

 Created sessions, configured workflows to extract data from various sources, transformed data,

and loading into the data warehouse.

 Used Type 1 SCD and Type 2 SCD mappings to update slowly Changing Dimension Tables.

 Modified existing mappings for enhancements of new business requirements.

 Involved in Performance tuning at source, target, mappings, sessions, and system levels.

 Prepared migration document to move the mappings from development to testing and then to

production repositories

 Extensive experience in developing Stored Procedures, Functions, Views and Triggers, Complex

SQL queries using PL/SQL.

 Experience in resolving on-going maintenance issues and bug fixes; monitoring Informatica

/Talend sessions as well as performance tuning of mappings and sessions.

 Experience in all phases of Data warehouse development from requirements gathering for the

data warehouse to develop the code, Unit Testing, and Documenting.

 Extensive experience in writing UNIX shell scripts and automation of the ETL processes using

UNIX shell scripting.

 Experience in using Automation Scheduling tools like Control-M.

 Hands-on experience across all stages of Software Development Life Cycle (SDLC) including

business requirement analysis, data mapping, build, unit testing, systems integration, and user

acceptance testing.

 Build, operate, monitor, and troubleshoot Hadoop infrastructure.

 Develop tools and libraries, and maintain processes for other engineers to access data and write

MapReduce programs.

Hardly are we searching for professionals with experience in the travel and tourism industry alone.

Responsibilities:

• Respond promptly and professionally to client inquiries via phone, email, or live chat.
• Handle a high volume of incoming emails and prioritize them based on urgency and importance.
• Provide accurate and timely information to clients, resolving their issues and addressing their concerns effectively.
• Demonstrate leadership qualities by assisting junior team members, providing guidance, and fostering a positive work environment.
• Manage backend processes related to customer support, ensuring smooth operations and timely resolution of issues.
• Collaborate with other departments, such as Sales and services Development, to address client needs and improve overall customer satisfaction.
• Proactively identify opportunities for process improvement and implement solutions to enhance the efficiency of the support team.
• Maintain a high level of activity and engagement, ensuring that all client inquiries are handled promptly and efficiently.

Gyaan empowers Go-To-Market teams to ascend to new heights in their sales performance, unlocking boundless opportunities for growth. We're passionate about helping sales teams excel beyond expectations. Our pride lies in assembling an unparalleled team and crafting a crucial solution that becomes an indispensable tool for our users. With Gyaan, sales excellence becomes an attainable reality.

Gyaan is seeking an experienced backend developer with expertise in Python, Django, AWS, and Redis to join our dynamic team! As a backend developer, you will be responsible for building responsive and scalable applications using Python, Django, and associated technologies.

Required Qualifications:

• 4+ years of hands-on experience programming in Python, Django
• At least 1 year of experience in a lead engineering role, working with diverse and distributed teams.
• Good understanding of CI/CD tools (Github Action, Gitlab CI) in a SaaS environment.
• Experience in building and running modern full-stack cloud applications using public cloud technologies such as AWS/
• Proficiency with at least one relational database system like MySQL, Oracle, or PostgreSQL.
• Experience with unit and integration testing.
• Effective communication skills, both written and verbal, to convey complex problems across different levels of the organization and to customers.
• Familiarity with Agile methodologies, software design lifecycle, and design patterns.
• Detail-oriented mindset to identify and rectify errors in code or product development workflow.
• Willingness to learn new technologies and concepts quickly, as the "cloud-native" field evolves rapidly.

Must-Have Skills:

• Python
• Django Framework
• AWS
• Redis
• Database Management

Qualifications:

• Bachelor’s degree in Computer Science or equivalent experience.

• Working closely with sales and operations & Sales team on all diversity involving recruitment to ensure fairness in hiring practices
• Using various methods to recruit and network with potential candidates including social media platforms, networking events, job fairs, job portals and campus hiring
• Ensuring proper onboarding for new hires and the necessary paperwork is completed promptly and accurately
• Providing feedback to management about details regarding applications
• Using standardized screening techniques, Assess the skills, qualifications and experience of potential candidates
• Coordinating the hiring process end-to-end

What you need to have:

• Proven experience of 4-6 years as a Talent Acquisition Specialist, TA lead, or similar role
• Should have experience into sales hirings and building sales teams
• Edu-tech experience preferred.
• Hands-on experience with the largest job sites like, Indeed, LinkedIn and Campus Hiring
• Experience with full-cycle recruiting, using various interview techniques and evaluation methods
• Familiarity with applicant tracking systems
• Strong interpersonal skills and communication skills
• Team spirit

Roles and Responsibilities

The Ideal Candidate with his Bachelor's Degree in Marine Engineering, Electrical / Instrumentation Engineering, Automation, or an adjacent field with experience in Maritime Systems is also welcome. Alternatively experienced electrical officers with maritime experience/ Naval experience with exposure to the above areas are welcome

Prior work experience in the Maritime Industry preferably with strong competence in some or all of the below is desirable :

• Marine Automation, Marine Electrical Systems
• Communication Systems, NAVCOM systems
• Experience in working with PLCs, RTU, Gateway, Edge Devices/ Data Loggers
• Systems operation and maintenance
• In-Depth knowledge of maintenance, commissioning of Marine Electrical and NAVCOM Systems Ability to carry out in-depth troubleshooting and guide vessels for effective case resolutions
• Work Experience as an Electrical/ Technical Superintendent will be a Plus
• Prior experience in the review of the vessel's drawings and machinery specification a must
• Carry out vessel inspection visits as required, Supervise retrofit installations during digital automation & Smart Ship Platform implementation.

A challenging role with one of the fastest-growing maritime digital automation startup.

• The candidate will be driving global delivery, conducting ship inspection to identify vessel machinery from which data signals can be fetched.
• The candidate must have past experience in data telemetry from various machinery such as Main Engine, DG Sets, Boiler, Flowmeters, Emission, Emissions, Ballast, etc.
• Candidate must have experience of working with data signals RS485 NMEA, 4..20 mA, 0..10 V, etc.
• The candidate will work in close coordination with technology specialists, data scientists, and chief engineers with experience in vessel and voyage performance management.
• Prior experience with various control systems, especially for: data telemetry, gateway configuration, working with different PLCs such as Siemens, Alan Bradley, etc.
• Candidates with experience in only navigation & communication systems are also welcome.
• Candidates will be working on cutting edge technology & new age maritime business practices to come up with solutions for the global maritime industry.
• Any experience across electrical systems of the vessels and awareness of various machinery parameters are welcome.
• Awareness & knowledge of power generation, automation systems, reefer container monitoring

, experience in PMS is an added advantage.

Candidates will get tremendous learning experience of innovative solutions & emerging business models in the maritime vertical.

• Consulting & Advisory positions are also available in addition to full-time positions.
• Work from home also available.

Job Description

We are looking for a couple of awesome Product Support Engineers for our own software product Enpass password manager (www.enpass.io) which is being used by millions of end users worldwide and is available for iOS, Android, Windows, Mac, and Linux. It is a tech-oriented application, localized in 33 languages and has a vast and varied user-base, offering a wide scope of learning in every aspect of software testing and support.

This position requires well-rounded product support experience of 1 year. Further, it requires good command over specific OS internal settings, multitasking, mentoring, ability to assign and manage tasks for others and communication (written and oral) skills.

RESPONSIBILITIES

• Provide first, second and third tier (L1, L2, L3) product support via email, Social media, and our Forums.

• Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues in using Enpass.

• Monitoring application processes, application logs and taking appropriate resolution actions in case of failures.

• Ask customers targeted questions to quickly understand the root of the problem.

• Resolving all customer issues in a time bound manner. Comply with the SLA for issue resolution.

• Work closely with technical teams to investigate complex issues and enhance the quality of existing products.

• Document and follow-up of customer suggestions for continued improvements to Development Team.

• Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.

• Constantly Improve Product Knowledgebase to use internally and a FAQ.

• Work on improvement of customer's FAQ and User manual.

• Taking ownership of customer issues reported and seeing problems through to resolution.

SKILLS & QUALIFICATIONS

• Bachelors or Masters (Computer Science / Electronics / Electrical / IT / Computer Applications / Software Engineering).

• 1 to 2 years of related work experience required. Previous product support experience from a tech-oriented software product is a plus.

• Technically sound and well versed in working with different cloud services, OS configurations & settings, networking basics and in-outs of software operations.

• Knowledge of SQL, XML, JSON is a plus.

• Ability to troubleshoot the cause of technical problem in using software.

• Good interpersonal skills; well organized, detail oriented; multitasking; strong oral and written communication skills; previous experience in conducting basic troubleshooting of software via email, online web tools.

• Ability to mentor and assign and manage tasks for others.

• Ability to troubleshoot the tickets to determine the root cause of problems in a timely manner.

Our ideal candidate is someone who is an exceptional JS developer with significant experience on React and Node. You should be able to build and support complex applications single-handedly with a keen eye towards UX, design, security and performance. Additionally you will need to have a basic understanding of microservices, API integrations to aid in achieving our vision of building the most robust and scalable integration platform in the B2B Retail + Food verticals. You will be responsible for architecture, design and implementation of the entire system to support thousands of customers globally. Our stack is primarily built around Node, PHP, React, Angular, Mongo, PHP and advanced Infra and DevOps tools such as Kubernetes, Grafana, Prometheus, ELK and more.

Mentoring should come naturally to you, as well as finding the right balance towards process and documentation.

Highlights:
1) You will be working on interesting technical challenges in a product centric and open-source driven environment.
2) You will help set a very high bar on code quality with a focus on test driven development and writing highly performant, fault tolerant and secure code.
3) You will take ownership of product features from conception to implementation, testing deployment and support.
4) A lot of freedom on when and where you work from - just get stuff done.
5) You will open source as much as possible, and blog about cool things that you learnt and built.
6) You will help define who we become as a company.
7) You will get stock options in line with silicon valley standards.


Caveats:
1) We have a strict no-divas rule. There are a lot of smart engineers on the team but no one with an attitude / superiority complex.
2) If you think writing tests for your code, writing docs, doing customer support etc are not your cup of tea, this isn't the right role for you.
3) Similarly, if you're viewing this just as a 20-40% increment opportunity over your current compensation, this isn't the right role or company for you.


This role can be the growth opportunity of a lifetime for anyone who has been operating as a backend lead and wants to grow into a fullstack CTO. Check out the links below if you'd like to learn more about us. We encourage people from underrepresented groups to apply.

1) Why ShoppinPal? - https://www.youtube.com/watch?v=cE7DgtwA0ws" target="_blank">https://www.youtube.com/watch?v=cE7DgtwA0ws
2) Our hiring philosophy and process http://techstory.in/building-startup-team/" target="_blank">http://techstory.in/building-startup-team/
3) Our culture- https://www.shoppinpal.com/culture">https://www.shoppinpal.com/culture

Are you looking forward to work with one of the fastest growing mobile accessories brand. Read on to know more.

What you need to have: