Business Development Associate

Job Title: Customer Support Executive

Job Details

• Job Type: Full-time (Work from Office)
• Location: Ghitorni, New Delhi
• Salary: Competitive, based on experience
• Working Days: 5.5 Days (with rotational weekly offs)

Role Overview

The Customer Support Executive will be responsible for managing customer queries, providing solutions, and ensuring a seamless customer experience across multiple channels (phone, email, chat, etc.). The ideal candidate should have excellent communication skills, patience, and the ability to handle pressure while maintaining professionalism.

Key Responsibilities

• Handle customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer complaints by identifying issues and providing effective solutions.
• Maintain records of customer interactions and update internal databases.
• Escalate complex issues to the appropriate department for resolution.
• Provide accurate information about products, services, and policies.
• Ensure customer satisfaction and build long-term customer relationships.
• Meet performance targets including response time, resolution rate, and customer satisfaction scores.

Required Skills & Qualifications

• Bachelor’s degree or equivalent (preferred but not mandatory).
• Proven experience as a Customer Support Executive or in a similar role.
• Strong verbal and written communication skills.
• Ability to multitask, prioritize, and manage time effectively.
• Problem-solving attitude and customer-centric approach.
• Proficiency in MS Office and familiarity with CRM systems is a plus.

Job Title: Assistant Manager – Marketing

📍 Location: [WHF / Remote]

🕒 Experience: 4–7 years | Industry: B2B Marketing | Type: Full-Time

🚀 Ready to own marketing end-to-end?

We are looking for a strategic, creative, and hands-on Assistant Manager – Marketing to lead brand, communication, and demand generation efforts across our certification, assurance, training, and digital services.

Despite the title, this is a Manager-level role in scope and responsibility—perfect for someone who thrives in autonomy, drives impact, and elevates visibility, lead flow, and brand authority.

🔑 Key Responsibilities

Marketing Strategy & Planning

• Design and execute annual and quarterly marketing plans across service lines

• Convert technical services (e.g., ISO 27001, ESG, IRCA Courses) into compelling, value-led messaging

Brand & Content Ownership

• Define brand positioning, tone, and messaging across all collaterals

• Lead creation of blogs, case studies, videos, infographics, and social content

Digital Marketing & Demand Generation

• Run SEO/SEM, Google Ads, LinkedIn Ads, and paid campaigns

• Own website lead funnels, landing pages, and MQL performance metrics

Social Media & Visibility

• Manage LinkedIn, YouTube, Instagram strategy and content calendar

• Drive engagement and awareness with original campaigns and creatives

Events & Partnerships

• Manage webinars, conferences, expos, and partner promotions

• Collaborate with associations, media, and learning platforms

CRM, Automation & Analytics

• Use Zoho Campaigns, HubSpot, or Mailchimp for drip campaigns

• Maintain CRM hygiene and report on MQLs, CPLs, CTRs, and ROI

Collaboration & Enablement

• Align with cross-functional teams including sales, training, technical, and HR

• Support pitch decks, proposals, and internal branding

Vendor & Budget Oversight

• Coordinate with agencies, freelancers, and digital vendors

• Track marketing budgets and campaign performance

🎓 Qualifications & Skills

• Bachelor's in Marketing, Mass Comm, Business, or Design

• 4–7 years of B2B marketing experience—preferably in SaaS, consulting, certification, or training

• Digital marketing certifications (Google, Meta, HubSpot) preferred

• Proficient in Canva, Google Analytics, Zoho CRM, SEO tools

• Excellent storytelling, project management, and execution skills

Very strong core Java/Spring developer

• Decent experience in implementing observability (monitoring/alerts) for Java apps

• Working experience in using CI/CD pipelines.

• Capable of working with scripting languages.

• Knowledge of Tibco BW is optional and we can upskill him in case he has other desired skills.

FINTECH CANDIDATES ONLY

About the job:

Emint is a fintech startup with the mission to ‘Make the best investing product that Indian consumers love to use, with simplicity & intelligence at the core’. We are creating a platformthat

gives a holistic view of market dynamics which helps our users make smart & disciplined

investment decisions. Emint is founded by a stellar team of individuals who come with decades of

experience of investing in Indian & global markets. We are building a team of highly skilled &

disciplined team of professionals and looking at equally motivated individuals to be part of

Emint. Currently are looking at hiring a Devops to join our team at Bangalore.

Job Description :

Must Have:

• Hands on experience on AWS DEVOPS

• Experience in Unix with BASH scripting is must

• Experience working with Kubernetes, Docker.

• Experience in Gitlab, Github or Bitbucket artifactory

• Packaging, deployment

• CI/CD pipeline experience (Jenkins is preferable)

• CI/CD best practices

Good to Have:

• Startup Experience

• Knowledge of source code management guidelines

• Experience with deployment tools like Ansible/puppet/chef is preferable

• IAM knowledge

• Coding knowledge of Python adds value

• Test automation setup experience

Qualifications:

• Bachelor's degree or equivalent experience in Computer Science or related field

• Graduates from IIT / NIT/ BITS / IIIT preferred

• Professionals with fintech ( stock broking / banking ) preferred

• Experience in building & scaling B2C apps preferred

Key  Responsibilities :

• Development of proprietary processes and procedures designed to process various data streams around critical databases in the org
• Manage technical resources around data technologies, including relational databases, NO SQL DBs, business intelligence databases, scripting languages, big data tools and technologies, visualization tools.
• Creation of a project plan including timelines and critical milestones to success in support of the project
• Identification of the vital skill sets/staff required to complete the project
• Identification of crucial sources of the data needed to achieve the objective.

Skill Requirement :

• Experience with data pipeline processes and tools
• Well versed in the Data domains (Data Warehousing, Data Governance, MDM, Data Quality, Data Catalog, Analytics, BI, Operational Data Store, Metadata, Unstructured Data, ETL, ESB)
• Experience with an existing ETL tool e.g Informatica and Ab initio etc
• Deep understanding of big data systems like Hadoop, Spark, YARN, Hive, Ranger, Ambari
• Deep knowledge of Qlik ecosystems like  Qlikview, Qliksense, and Nprinting
• Python, or a similar programming language
• Exposure to data science and machine learning
• Comfort working in a fast-paced environment

Soft attributes :

• Independence: Must have the ability to work on his/her own without constant direction or supervision. He/she must be self-motivated and possess a strong work ethic to strive to put forth extra effort continually
• Creativity: Must be able to generate imaginative, innovative solutions that meet the needs of the organization. You must be a strategic thinker/solution seller and should be able to think of integrated solutions (with field force apps, customer apps, CCT solutions etc.). Hence, it would be best to approach each unique situation/challenge in different ways using the same tools.
• Resilience: Must remain effective in high-pressure situations, using both positive and negative outcomes as an incentive to move forward toward fulfilling commitments to achieving personal and team goals.

- 3-4 years of experience in Mobile Automation using Appium.

Requirements :

- Must have strong knowledge of the programming language (Java).

- Strong knowledge of java collections

- Must have string knowledge in oops concept;

- Experience of Appium is Must

- Familiarity with JIRA, GIT, and databases.

We are the fastest growing SAAS platform in our segment. With offices in USA, UAE and INDIA we are focused on exponential growth over the next couple of years and we need rockstar team members who want to be part of this journey. We have over 12 positions open in tech such as Front end, Back end, Fullstack - MERN , UI/UX, ML and a lot more. 

Full Stack Developer 2+ yrs exp mandatory

Responsibilities:

• Architecting and developing backend web applications / APIs
• Backend integration with SQL/No-SQL databases, and other external services/APIs
• Integration of web application frontend and backend
• End-to-end performance and optimisation of the web/mobile application
• Frontend development of UI/UX using latest technologies and best practices
• Integrating external services to frontend for various needs
• Work with QA team to ensure test coverage and execution
• Create and automate unit test cases and conduct regular code reviews
• Work with business team to ensure application meets requirements and expectations of external and internal clients
• Work effectively in Agile environment
• Provide estimates and create user stories as part of agile methodology
• Work effectively with other members of same and external teams
• Work on multiple projects at the same time if need be

Requirements:

• Expertise in JavaScript based frontend and backend frameworks (MERN preferred)
• Expertise in AWS
• Expertise in developing full-stack JavaScript systems
• Experience in creating REST APIs
• Proficiency in working with Open source technologies is a plus
• Expertise in developing modern fluid web interfaces with latest technologies
• Experience with developing hybrid mobile apps
• Self-motivated and can work without much supervision
• Works well independently as well as in team environment
• Strong problem solving and analytical skills
• Excellent communication and interpersonal skills
• Experience working with international clients preferred
• Experience working with Git
• Experience with working on real time systems
• Experience working with SQL and non-SQL database systems
• Full Stack Development: 3 years + required

Role & Responsibilities

We are a workplace thriving on young energy, on mentorship, craziness, drive and commitment to making a difference. This is what we could open for you!

We are looking for an experienced and accomplished Frontend Developer (ReactJS). The role will suit a natural problem solver. The core role will be in a technical leadership capacity.

Primary Responsibilities

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly-responsive user interface components using React concepts.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

Ideal Candidate:

• In-depth knowledge of JavaScript, CSS, HTML and front-end languages.
• Must have minimum 1.5 years of experience in React JS.
• Knowledge in Web services, Web API, REST services, HTML, CSS3
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Excellent problem-solving ability and desire to learn new technologies and platforms.
• Experience with user interface design.
• Experience with browser-based debugging and performance testing software.
• Design, build, and maintain efficient, reusable, and reliable codes by setting expectations and features priorities throughout development life cycle
• Good teamwork.
• Excellent troubleshooting skills.
• Good project management skills.
• Flexible in his/her technical approach with a willingness to try new, creative technical solutions.

Working Mode: Only Office 

Job Location : Bangalore

Interview Process

First Round – Telephonic Discussion

Second Round – Zoom Call