Sales Coordinator

🎓 We’re Hiring | Academic Counselor – EdTech Sales | Mumbai (Andheri E, MIDC)

Are you passionate about guiding students toward success?

Join — one of the fastest-growing names in analytics education!

✨ What you’ll do:

• Counsel students on career & course options
• Drive admissions through impactful conversations
• Be a part of a dynamic, growth-driven EdTech team

📍 Location: Andheri East, Mumbai

💰 Salary: ₹6–10 LPA

🧭 Experience: 1+ year in EdTech sales / student counseling

Be the reason someone starts their analytics journey today! 🚀

Presales

Our Client is a premier luxury interior design brand known for delivering bespoke and high-end interiors that reflect both opulence and functionality. We cater to a discerning clientele and believe in offering not just a product, but an exceptional experience.

Role Overview:

We are seeking a polished and articulate Presales with a flair for luxury service to join our dynamic team. The ideal candidate will be responsible for reaching out to prospective leads, qualifying them, and nurturing interest in our interior design services. Prior experience in luxury interior design, high-end retail, or companies like AMEX is highly preferred.

Work Week: Tuesday-Sunday (Monday off)

Key Responsibilities:

• Make outbound calls to potential clients from leads database (warm and cold leads).
• Clearly and confidently communicate the brand’s ethos and premium service offerings.
• Qualify leads and set up appointments for sales/design team.
• Maintain and update CRM with lead status and feedback.
• Follow up on previous interactions to convert prospects into clients.
• Ensure a premium customer experience with every interaction.
• Coordinate with internal teams for appointment scheduling and lead handover.

Preferred Profile:

• Experience: 2–5 years in telecalling, telesales, or customer engagement – preferably in luxury interiors, real estate, high-end retail, hospitality, or financial services (e.g., AMEX).
• Industry Background: Luxury brands, premium customer service roles, lifestyle services, or high-ticket sales.
• Education: Graduate in any discipline. Background in interior design, luxury marketing, or communication is a plus.
• Language: Fluent in English and Hindi. Additional languages are a bonus.
• Skills:
• Strong verbal communication and persuasion skills.
• Client-first mindset and a high level of professionalism.
• Confidence to speak to HNI clients and corporate professionals.
• Comfortable using CRMs and reporting tools.

• The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
• Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
• Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
• Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
• Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
• Conducting thorough testing of new features within the test environment for a better understanding of the product.
• Provide status updates and conduct periodic meetings to keep clients up to date.
• Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
• Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
• Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
• Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
• Strong problem-solving skills, with a keen attention to detail in issue resolution.
• Customer-focused mindset, ensuring a positive and supportive experience for users.
• Technical aptitude and the ability to understand and explain complex product features.
• Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
• Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
• Ability to work collaboratively in a team environment and adapt to evolving product requirements.
• Eagerness to learn about the product and its capabilities.
• Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

Frontend Developer

We are inspiring the next generation of young innovators and entrepreneurs in India. We're an education startup co-founded by a Computer Science grad from MIT/Harvard and the former CEO of Apple India. We started out as code school, offering creative tech boot-camps on topics like Drone Programming, Android App Development, Game Programming, Full-Stack Web Development to k-12 students across the nation, and now we're building web and mobile products to deliver powerful learning experiences to students online, at scale.

Job Description

We are looking for a Front End developer who is excellent with JavaScript (React.js + Redux). Some proficiency with Node.js preferred as you’ll be hooking up your front-ends to APIs and occasionally writing your own.

Your primary focus will be to develop the UI/UX for highly interactive / social / multiplayer learning platform, across the Student Product, Parent Product, Teacher Product, Virtual Classroom, and more.

Responsibilities

• Translating designs and wireframes into high quality React code
• Styling re-usable components with pixel perfection and mobile responsiveness
• Structuring state and information flow across your front-end app using Redux
• Optimizing your code for SEO and maximum performance across a vast array of web-capable devices and browsers

Skills / Required Experience

• 3+ years of hands-on experience with React.js
• 2+ years of hands-on experience with Redux
• Bonus: past experience with Socket.io and WebRTC
• Writing and consuming REST APIs with Node.js 
• A knack for benchmarking and optimization
• Familiarity with modern front-end build pipelines and tools

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Customer Experience Executive (Chat & Email)

Location: Prabhadevi, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.

Qualifications & Requirements

• Graduate degree

• Candidate should have 0.6 Months - 3 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

Responsibilities 
- Develop new user-facing features 
- Ensure the technical feasibility of UI/UX designs 
- Optimize application for maximum speed

Skills And Qualifications 
- 2+ years of experience in ReactJS and Redux 
- 1+ completed project of reasonable size using server-side rendering 
- Knowledge of Preact is a plus 
- Proficient understanding of web markup, including HTML5, CSS3 
- Basic understanding of server-side CSS pre-processing platforms, such as LESS and SASS 
- Good understanding of asynchronous request handling, partial page updates, and AJAX 
- Proficient understanding of cross-browser compatibility issues and ways to work around them. 
- Proficient understanding of Git

About The Company

Raneso is software company specializing in the creation of custom IT solutions for web, mobile, and desktop.

We offer visually engaging and user-centric interactive solutions tailored to the business needs.

We are looking for a Business Development Executive and as a BDE you'll contribute to and develop integrated marketing campaigns to promote a product, service or idea.

Roles and Responsibilities:-

·        Identify target Clients. Approach and gather desired outcomes of marketing

·        Research and develop marketing plan, and evaluate success strategy for bringing in new clients.

·        Understand client requirements.

·        Outbound client acquisition through social media and networks.

·        Create awareness and develop the brand.

·        Communicate with target audience, build and develop customer relationship.

·        Help with marketing plans, advertising, direct marketing and campaigns.

·        Maintain and update customer databases.

·        Develop relationships with key stakeholders, both internal and external.

Key Skills Required:-

·        Excellent communication skills and the ability to network.

·        Teamwork Skills.

·        Adaptability and ability to juggle multiple reports.

·        Strong attention to details.

·        Good organisation and planning skills.

·        Creativity, writing and designing skills.

Eligibility criteria:-

·        Someone who is passionate about his/her work.

·        Excellent problem-solving skills.

·        Ability to work in a team-oriented, collaborative environment.

·        Ability to manage priorities and work in a fast-paced environment.

Experience:-

·        0-12months of experience.

·        Has already been a part of the project.

Qualifications:- BBA/B.COM/MBA or any other graduate

Salary:- As per the company norms and based on experience

Must Have:-

·        Own Bike

·        Driving License

Benefits:-

·        Travel Allowance

·        Incentives

·        Medical Health Benefits

·        EPFO

·        A fantastic work culture and environment to work in

Location:- Ranchi, Jharkhand (on site)

• Manage and improve the engineering process continuously and make sure the team delivers the quality code with zero-waste.
• Should provide technical leadership to major projects, but also build and manage a team of 5-8 top-notch engineers.
• Should do sprint planning and run daily stand-ups and deliver 100% hit rate.
• Maintain the legacy code base and reduce tech debt on a continuous basis.
• Able to handle multiple projects and deliver with stringent timelines without compromising the code quality.
• Work with the product team for roadmap planning and delivery as per the plan.
• Conduct sprint planning & sizing, engineering grooming, daily stand-ups, and deliver with zero spillovers.
• Prepare & publish sprint reports to the leadership team and provide visibility to stakeholders.
• Hire and mentor junior/ senior team and make them engineering champions.
• Mentor the engineering team with your technical skills to write scalable, generic, reusable code.
• Develop and Coach engineers on the team, share engineering pointers, conduct regular 1-1s with the team, and help them advance in their careers.

Requirements

• Having work experience in a Product organization with 7 -10 yrs also in leading a cross-functional engineering team that includes API Development and Backend & Middleware development.
• Should have experience in the continuous delivery process. Ship new features and improvising the code base continuously.
• Should have involved in setting up engineering process.
• Must have experience in microservices and distributed patterns.
• Must have worked on high traffic and throughput application.
• Must have prior experience in handling mid to large-size projects.
• Must have worked on high traffic and throughput application.
• Should have managed and lead the engineering team of Web App and Backend development teams.
• Must-Have Experience in Python programming & Postgressql/ Nosql (MongoDB as a data store.
• Must have experience in modern back-end tech stacks (Django, Postgress, NoSQL) and cloud design & deployment patterns.
• Must be conversant with AWS, Docker/Kubernetes
• Should be good with design patterns and integration patterns.
• Should have knowledge/ experience in concurrent programming & distributed locks.
• Requires solid understanding of technologies and architecture in a highly scalable and available set-up.
• Should have handled multiple epics, themes, and experience of delivering high-quality projects on time.
• Should have managed end to end development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

What you need to have: