Sales Coordinator

Strong Data Architect, Lead Data Engineer, Engineering Manager / Director Profile

Mandatory (Experience 1) - Must have 10+ YOE in Data Engineering roles, with at least 2+ years in a Leadership role

Mandatory (Experience 2) - Must have 7+ YOE in hands-on Tech development with Java (Highly preferred) or Python, Node.JS, GoLang

Mandatory (Experience 3) - Must have recent 4+ YOE with high-growth Product startups, and should have implemented Data Engineering systems from an early stage in the Company

Mandatory (Experience 4) - Must have strong experience in large data technologies, tools like HDFS, YARN, Map-Reduce, Hive, Kafka, Spark, Airflow, Presto etc.

Mandatory (Experience 5) - Strong expertise in HLD and LLD, to design scalable, maintainable data architectures.

Mandatory (Team Management) - Must have managed a team of atleast 5+ Data Engineers (Read Leadership role in CV)

Mandatory (Education) - Only IIT colleges

Mandatory (Company) - B2B SaaS Companies with High data-traffic

Position Title : JavaScript / TypeScript Engineer

Experience : 5+ Years

Opportunity : Full-Time (40 hrs/week)

Availability : Immediate

PST Overlap : 5 hours required

About the Role :

We are looking for experienced JavaScript/TypeScript Engineers to develop cutting-edge AI solutions for US-based companies. You’ll work on innovative projects, ensuring clean, scalable, and maintainable code.

Required Skills :

• 5+ Years of experience in JavaScript/TypeScript development
• Strong expertise in Node.js/Nest.js (3+ yrs) and React/Vue/Angular (3+ yrs).
• Proficiency in ES6, modular development, scalable architectures.
• Experience with Docker and best coding practices.
• Strong communication skills in English.

Job Summary: Position Title: Customer Service Executive

Location: Mumbai

Job Description: we are looking a proactive and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues, and ensuring a positive customer experience. This role requires excellent communication skills, both written and verbal, and the ability to handle customer concerns effectively via email and phone.

Responsibilities:

• Attending inbound calls involves receiving and responding to incoming calls from customers

• Provide accurate and relevant information regarding products, services, company policies, and procedures.

• Respond to customer inquiries via email in a timely, clear, and professional manner.

• Ensure all customer emails are acknowledged and resolved

• Listen actively to customer concerns, complaints, and issues, ensuring full understanding and empathy.

• Resolve customer grievances and complaints quickly and effectively, escalating to higher management when necessary.

• Follow-up with customers to ensure satisfaction after issue resolution and that the solution meets their expectations.

• Identify recurring customer issues and proactively work with internal teams to suggest improvements or preventative measures.

• Assist customers with order tracking, billing inquiries, account management, and product-related questions.

• Inform customers about order status, shipment tracking, delivery delays, or product/service updates.

• Accurately document all customer interactions and complaints in the CRM system, ensuring a clear audit trail.

• Maintain detailed logs of follow-up actions, resolutions, and outcomes.

• Collect customer feedback and report trends to management for continuous service improvement

.

View Job: click here

Key Responsibilities:

• Client Acquisition: Identify and pursue new business opportunities in the residential sector.
• Sales Presentations & Proposals: Meet with potential clients to present our interior design services, create proposals, and close sales.
• Market Research: Stay up-to-date on industry trends and market conditions to identify new opportunities.
• Collaboration: Work closely with the design team to ensure that client expectations are clearly communicated and met.
• CRM Management: Maintain accurate records of client interactions and sales activities in the CRM system.
• Product Knowledge: Develop a deep understanding of our design offerings, materials, and services to effectively present solutions to clients.

 About myHQ by ANAROCK

myHQ by ANAROCK is a mission-driven company dedicated to helping create a world where anyone can make magic with their work. It’s an audacious, incredibly rewarding mission that our increasingly diverse team is dedicated to achieving..

Founded in 2016 by IIT Delhi graduates Utkarsh Kawatra & Vinayak Agarawal, myHQ is India’s largest flexible workspace solutions platform.  Present across 10 cities, enabling tens of thousands of people to make magic every day. We are changing the way commercial real-estate works by providing everyone with the freedom and flexibility to work anywhere and any way they like.

About the role

myHQ is looking for experienced, enthusiastic software engineers to join our core engineering team. You’ll be part of the core engineering team working across our range of products, while also brainstorming on designing new solutions. Here at myHQ, you will take up the responsibility of building out frontend architecture which is efficient with abstracted, reusable front-end pieces and systems.

If you join us, you’ll be an early team member in helping shape:

• Our company culture & engineering practices
• People that we hire
• The direction & focus of our products
  
  

This is an exciting opportunity if you are looking to grow your career and work at a growth stage product company.

Key Responsibilities

• Own end-to-end development of high-performance applications.
• Understand the requirements, design the architecture and deliver clean, testable, well designed and scalable code
• Collaborate with the entire team on feature requirements and prioritization

Desired Skills/ Experience

• Proficient in problem-solving, data structures and algorithms
• Working knowledge of common frontend design patterns
• Strong background in modern front-end web technologies with previous experience in at least one JavaScript framework (Angular, React, Vue or similar)
• Ability to write modular and reusable code

Nice to have

• Experience with SEO and PWA
• Previous experience at working at a start-up
• A history of working on side/hobby projects and contributing to open source projects

People & Culture

• Freedom to execute, an open culture with passionate and smart co-workers
• Performance oriented team driven by ownership and open to experimentation
• Know more https://myhq.in/about-us">about myHQ

myHQ in the news

• https://inc42.com/buzz/india-quotient-leads-1-5-mn-pre-series-a-funding-for-myhq/">IndiaQuotient leads pre-series A funding for myHQ
• https://inc42.com/buzz/real-estate-consultant-anarock-buys-75-stake-in-flexible-workspace-platform-myhq/">Anarock acquires 75% stake in flexible workspace platform myHQ
• https://www.livemint.com/Companies/VoUNNpahsZtge0OMuLkE0M/Apps-that-let-you-book-coworking-spaces.html">App that lets you book coworking spaces on demand
• https://yourstory.com/2017/01/myhq/amp">Starbucks meets coworking space

Key Team Members

• https://www.linkedin.com/in/utkarshkawatra/">Utkarsh Kawatra – Co-founder & CEO
• https://www.linkedin.com/in/vinayak-agrawal-b2003958/">Vinayak Agarawal – Co-founder & CTO
• https://www.linkedin.com/in/judhajit-bal-b9813296/">Judhajit Bal – Head of Growth & Marketing

Other Perks / Benefits

• Comprehensive term and health insurance for you and your dependents
• Paid maternity / paternity leave to let you spend valuable time with your loved ones

Frequently Asked Questions

What’s the interview process like?
The interview process consists of 2-4 rounds of technical discussion of 60 mins each and a 30 min cultural fitment discussion. The technical discussion rounds cover past projects, programming basics, DS / Algo and system design. This is followed by a 30 min cultural fitment round.

What’s the technical stack that you’re working on?
Our tech stack is built on NodeJS, Angular, React, Redis and MongoDB. We are tech stack agnostic when it comes to hiring.

Previous experience as a UI Engineer.

Must have hands-on knowledge of web 2.0, including HTML5, CSS3
Must have hands-on knowledge of server-side CSS pre-processing platforms, such as SASS/LESS
Must have hands-on knowledge in JavaScript frameworks like Object Oriented JS, Typescript (ECMAScript 6)
Good understanding of asynchronous request handling, partial page updates, and AJAX
Good understanding of REST API Proficient understanding of cross-browser compatibility issues and ways to work around them.
Proficient understanding of code versioning tools, such as Git
Working knowledge of design specs (style guide) tools like Zeplin, Invision etc.

Key Responsibility Areas:

• To develop new business opportunitiesby selling SaaS Workflow automation solutions.
• To Generate leads, follow up by email/phone, give product demos and close sales.
• Meet & engagewith customers and help them understand various product features.
• Demonstrate the ability to maximize profitable volume growth, Time Management and client preference in the assigned market.
• Maintain data related to partners, accounts and document customer interactions.

MUST HAVE OWN VEHICLE & A VALID DRIVING LICENCE.


WHY JOIN US ?

• Professional development and career advancement opportunities.
• Young and vibrant work culture.

Current CTC:

Expected CTC:

Notice Period:

Best Regards,