Business Analyst

Key aspects of this role:

• Maintain, update, and enhance ITSM environment including Incident, Request,
Problem, Change and Knowledge Management, Service Catalog, Service Portals,
SLAs, Discovery, and Integrations
• Participate in the implementation and configuration of other ServiceNow products
outside of ITSM to increase the adoption of the ServiceNow platform.
• Responsible for performing daily administration, issue resolution, and
troubleshooting of the ServiceNow platform.
Monitor health, usage, and overall compliance of ServiceNow and its applications.

To be the right fit, you will need:
• Minimum of 2 years of demonstrated experience in ServiceNow development and
configuration.
• Proficient in developing, integrating and maintaining applications using ServiceNow
Platform technology and tools.
• Understanding of and experience working with IT Service Management processes
(Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM
• Understanding of IT and business requirements with ability to develop, test, deploy
improvements, and update Manage and administer lists, filters, forms, platform
interfaces (to other data sources) and the data within tables, import sets and the
CMDB.
• Preferably certified in ServiceNow

● Design, build, and maintain high performance, reusable, and reliable code
● Build new features & align them with product-requirements
● Build new features & gamification experience throughout the application
● Ensure the best possible performance, quality, and responsiveness of the application
● Identify and correct bottlenecks and fix bugs
● Help maintain code quality, organization, and automatization

Key skill set : Apache NiFi, Kafka Connect (Confluent), Sqoop, Kylo, Spark, Druid, Presto, RESTful services, Lambda / Kappa architectures Responsibilities : - Build a scalable, reliable, operable and performant big data platform for both streaming and batch analytics - Design and implement data aggregation, cleansing and transformation layers Skills : - Around 4+ years of hands-on experience designing and operating large data platforms - Experience in Big data Ingestion, Transformation and stream/batch processing technologies using Apache NiFi, Apache Kafka, Kafka Connect (Confluent), Sqoop, Spark, Storm, Hive etc; - Experience in designing and building streaming data platforms in Lambda, Kappa architectures - Should have working experience in one of NoSQL, OLAP data stores like Druid, Cassandra, Elasticsearch, Pinot etc; - Experience in one of data warehousing tools like RedShift, BigQuery, Azure SQL Data Warehouse - Exposure to other Data Ingestion, Data Lake and querying frameworks like Marmaray, Kylo, Drill, Presto - Experience in designing and consuming microservices - Exposure to security and governance tools like Apache Ranger, Apache Atlas - Any contributions to open source projects a plus - Experience in performance benchmarks will be a plus

Requirements Microsoft Stack - C#, Web API, SQL Server Angular JS, jQuery Node JS Python Good to Have Skills in AWS/ Azure cloud platform NoSQL such as MongoDB Good analytical & problem solving skills is a must Good communications skills Good to have experience on git / working in lean and agile environments Job Type: Full-time Location: Chennai Experience: 2-4 years

Senior Product Engineer Dunya Labs is a deep tech product company currently focused on building infrastructure, developer tooling and middleware for deploying scalable blockchain applications. We combine a theoretical research team with a product team to lead cutting-edge developments in the blockchain space. Seeking detailed-oriented Senior Product Engineer who possesses a keen eye for designing distributed computing solutions, enjoys working with new technologies and demonstrates leadership experience. Key Responsibilities: ● Participate in full product development lifecycle from ideation, design, development, to roll-out and support ● Own the delivery of multiple product features end-to-end while also hands-on developing the same ● Advocate best development practices such as continuous delivery, automation (testing and infrastructure), and quality code ● Ensure a security-first approach in product development ● Mentor other developers in the team both technically and professionally ● Collaborate with technology leads and others in the team to develop state-of-the-art design and architecture for any product development ● Ensure timely and accurate communication with broader team in order to share understanding of product functionality, features, and technology vision ● Work with other functions such as testing, analysis, constraints and delivery timelines ● Documenting key architecture decisions and technology choices Qualifications: ● Must have 5+ years of programming and scripting experience with a solid understanding of Object Oriented Design principles ● Must have ability to learn/iterate quickly in a rapidly changing technical stack with nascent codebase and developer tools ● Must possess passion for decentralized applications, delivery-focused development, and overcoming challenges through teamwork and self-motivation ● A degree in Computer Science/Mathematics or equivalent work experience ● Must possess ability to work well with a distributed team ● Strong understanding of distributed databases, peer to peer communication protocol development and consensus protocols Experience: ● Working in Agile environment in XP/Scrum development practices ● Continuous integration tools, test automation ● Managing systems in production and understanding release process, monitoring, debugging Skills and Competencies: ● Proficiency in at least two of the following: Java, Go, JavaScript, Scala, Python programming stacks ● Acquaintance with one or more of the following Blockchain technologies: Ethereum, Hyperledger, Multichain, Ripple, Stellar, Chain, BlockApps, Corda and/or Monax/Eris ● Good knowledge of DevOps tooling like docker, kubernetes, ansible/chef, AWS ● Strong Understanding of cryptographic principles underpinning Bitcoin and blockchain technologies (public key cryptography, elliptic curve cryptography, digital signatures, hashing, merkle tree constructions) Preferred Qualifications: ● Deep understanding of smart contract programming and execution, and solidity coding experience ● Open source contributions ● Experience training and leading a team working on a blockchain project ● Strong understanding of MVC, Full-stack, REST frameworks ● Experience developing JSON web services, as well as RPC and web socket communications ● Experience with asynchronous integration patterns ● Experience with debugging, profiling performance and scalability issues ● Understanding of p2p networking and distributed storage systems such as Storj and IPFS a plus Dunya Labs is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Are you hands-on experienced on systems such as Asterisk, FreePBX, Free Switch, Vicidial, FreePBX- Do the words AGI, IVR and VoIP make sense to you and can you dot the lines between them- Do you enjoy taking Telecom-to-the-Cloud with applications that scale like crazy- If you are excited with the idea of hosted telephony technology and the impact it can have, this is the job for you and that's what you'll be doing. This is a very responsible role for our hosted telephony technology services team. You will be handling Telecom Software & Databases. Job Responsibilities : - Installing, configuring, optimising and maintaining telecom application infrastructure including Asterisk, FreePBX, Vicidial boxes. - Scripting IVR applications using Asterisk-Java, AGI and proprietory IVR tools. - Write quality and maintainable telecom software code in Asterisk, Java, PHP and Python with extensive test coverage in a fast paced professional software engineering environment. - Creating webRTC applications including maintaining STUN / TURN servers and writing applications using webRTC. - Solution design for solving customer problems, troubleshooting customer issues and proactively tracking system performance. - Application design, testing, deployment and maintenance of voice applications and associated billing and rating systems, web configuration and reporting interfaces. Education: Diploma or UG -, B.Tech/B.E. - Computers, Electrical, Electronics/Telecommunication PG - M.Tech - Any Specialization, Computers, Electronics/Telecommunication, MCA - Computers Doctorate - Doctorate Not Required 2-4 years- experience in one or both of Asterisk (AGI, PHP is essential) or webRTC - Excellent knowledge of telecom and computing fundamentals, scripting in PHP and AGI. - Hands on knowledge of working on telecom software VoIP, Telephony IVR, Asterisk, WebRTC, FreePBX, Free Switch, Vicidial etc. - Should be passionate, persistent & creative. Knowledge of Advanced Java is a plus. - Knowing interesting software details such as TCP/IP ports, SIP session management, how telecom apps work, how SQL replication works will be a plus. Company Profile : About Phonon Communications Private Limited Phonon.in provides telephonic contact automation services to leading enterprises of India. Phonon.in has been recently declared as a Deloitte Technology Fast 50 India Winner for 2016. Phonon.in was recognized by CIOReview magazine as one of the most promising Unified Communications Company of India in February, 2016 and Red Herring Top 100 Asia 2016 Winner! Our Products & Services are designed to help enterprises to bring efficiency and effectiveness in customer interaction processes. Phonon provides enterprise and telco grade solutions that leverage the ubiquity of the Telecom Network technology and permit your end-customer transactions at the customers- convenient time and place. True to our moto #ReadyFor2020, Phonon Communications has developed futuristic solutions for Customer interaction automation using Advance artificial intelligence and state-of-the-art Natural language processing. Our Clientele: Users of our services in the banking & financial sectors include Citibank, HDFC Bank, Axis Bank, Yes Bank, American Express, Aditya Birla Finance, HDFC Life Insurance Co, Abu Dhabi Commercial Bank, IDBI Federal Life Insurance. Our other customers include Indigo, GoAir, AirPegasus, Air Carnival, Air India, Yatra.com, Cleartrip.com, Goomo.com, SOTC, Mumbai International Airport, ITC Hotels and TradeIndia.com. For more details please visit our Industries link at: https://www.phonon.in/portal/industries/. Phonon's flight status bot is available on Facebook at www.facebook.com/trixie22north/ and on Twitter handle @22n_phonon or page at www.twitter.com/22N_phonon

We are looking for a PHP developer, who is dedicated to his craft, writes code that is proud of and can hit the ground running. We need you to write beautiful, fast PHP to a high standard, in a timely and scalable way that improves the code-base of our products in meaningful ways. You will be a part of a creative team that is responsible for all aspects of the ongoing software development from the initial specification, through to developing, testing and launching.