Location - Hyderabad
Technical Expertise
Mandatory:
- Should be a team player with at least 8 years of provensystem administrator/pre-sales experience.
- Should have deep technical knowledge and real-world usage ofapplication and operating system environments.
- Should have strong knowledge of windows/Linux operatingsystems.
- Should have knowledge on networking concepts, network devices(VPN), security concepts (MFA), network protocols, filesystems & AAA.
- Should have strong knowledge in any one Desktop Virtualization Technologies (Citrix Apps & Desktop / VMware Horizon / WVD/ MS RDP etc.).
- Should be proactive, self-motivated and should be able to partnerclosely with the sales Account Manager.
- Should have ability to map customer’s requirement to thecompany product.
- Good to have expereince in RFP.
- Should be aware about Telugu, Hindi, Engilsh language.
- Should be able to articulate the advantages and disadvantages of the offerings based on real- world example.
- Should have the ability to conduct conversations with prospective clients and convey both technical and business merits of our solutions. Should be willing to travel to customer location based on requirement. Troubleshoot issues, resolve technical challenges, and ensure successful deployment and integration of the digital workspace solution. Collaborate with cross functional teams, including support, engineering, and project management, to address customer needs and concerns.
Role and Responsibilities:
- Learn & certify in on the Company's products.
- Post certification, one should be able to articulate anddescribe company products during presentations & white-boarding sessions with customer.
- Good knowledge of the competitive product mainly in VDI andVPN (remote access) domain.
- Should conduct interactive demonstrations remotely or physically.
- Pre-sales Account management and presentation.
- Solution Designing, sizing, and deployment of Accopsproducts and related 3rd party products.
- Prepare competitive study documents andarchitecture documents.
- Build, improve and maintain high standard of pre-sales andpost-sales support.
- Create knowledgebase around the product, including KBarticles, tutorial videos creation, FAQs, best practices documents.
- Manage customer expectations and demonstrate a strongfollow-up on customer’s inquiries.
- Give technical training to partner’s sales and pre-sales team.
- Industry Knowledge
- Understanding of industry trends, challenges, and best practices related to digital workspaces, remote work, and workforce transformation.
- Familiarity with compliance regulations, security considerations, and data privacy requirements in relation to digital workspace solutions.
- Good to have:
- Pre-sales experience in a Startup preferably in the VDI,VPN, MFA, MDM, Azure, AWS etc.
- Prior knowledge of Accops products.
- Knowledge in solution designing/ Solution architecture.
- Customer interactions at management level.
- Knowledge of windows server/windows
- 10/RDS license.
- Prior experience in drafting RFP and understanding about process in RFP and GEM portal
- Implementation of one or more of products mentioned in Technical skill requirement.
Shubham Vishwakarma
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