Sr Presales Engineer at Accops Systems Pvt Ltd · Remote only · 7 - 15 years · ₹10L - ₹15L / yr · Profitable · Remote only · Posted 16 Aug 2023
Location - Hyderabad
Technical Expertise
Mandatory:
- Should be a team player with at least 8 years of provensystem administrator/pre-sales experience.
- Should have deep technical knowledge and real-world usage ofapplication and operating system environments.
- Should have strong knowledge of windows/Linux operatingsystems.
- Should have knowledge on networking concepts, network devices(VPN), security concepts (MFA), network protocols, filesystems & AAA.
- Should have strong knowledge in any one Desktop Virtualization Technologies (Citrix Apps & Desktop / VMware Horizon / WVD/ MS RDP etc.).
- Should be proactive, self-motivated and should be able to partnerclosely with the sales Account Manager.
- Should have ability to map customer’s requirement to thecompany product.
- Good to have expereince in RFP.
- Should be aware about Telugu, Hindi, Engilsh language.
- Should be able to articulate the advantages and disadvantages of the offerings based on real- world example.
- Should have the ability to conduct conversations with prospective clients and convey both technical and business merits of our solutions. Should be willing to travel to customer location based on requirement. Troubleshoot issues, resolve technical challenges, and ensure successful deployment and integration of the digital workspace solution. Collaborate with cross functional teams, including support, engineering, and project management, to address customer needs and concerns.
Role and Responsibilities:
- Learn & certify in on the Company's products.
- Post certification, one should be able to articulate anddescribe company products during presentations & white-boarding sessions with customer.
- Good knowledge of the competitive product mainly in VDI andVPN (remote access) domain.
- Should conduct interactive demonstrations remotely or physically.
- Pre-sales Account management and presentation.
- Solution Designing, sizing, and deployment of Accopsproducts and related 3rd party products.
- Prepare competitive study documents andarchitecture documents.
- Build, improve and maintain high standard of pre-sales andpost-sales support.
- Create knowledgebase around the product, including KBarticles, tutorial videos creation, FAQs, best practices documents.
- Manage customer expectations and demonstrate a strongfollow-up on customer’s inquiries.
- Give technical training to partner’s sales and pre-sales team.
- Industry Knowledge
- Understanding of industry trends, challenges, and best practices related to digital workspaces, remote work, and workforce transformation.
- Familiarity with compliance regulations, security considerations, and data privacy requirements in relation to digital workspace solutions.
- Good to have:
- Pre-sales experience in a Startup preferably in the VDI,VPN, MFA, MDM, Azure, AWS etc.
- Prior knowledge of Accops products.
- Knowledge in solution designing/ Solution architecture.
- Customer interactions at management level.
- Knowledge of windows server/windows
- 10/RDS license.
- Prior experience in drafting RFP and understanding about process in RFP and GEM portal
- Implementation of one or more of products mentioned in Technical skill requirement.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Accops Systems Pvt Ltd
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Location : Mumbai
Big Picture (The Opportunity) :
Are you looking for an opportunity to advance your Career? & If you are able to maintain a positive attitude even when everything goes wrong, if you are detail oriented and self motivated with a passion to learn and improve your skills and knowledge, we have a perfect job for you !
What do we want from you ? (Our Expectations) :
- Zero to 2 years experience in Linux Operating System.
- Flexible working hours - able to support occasional nights, weekends, and call-ins, able to quickly adapt to a constantly changing faced paced environment. Open to travel to sites.
- An ideal person who is excited and motivated about running and supporting a production - grade critical infrastructure and looks for opportunities to improve processes with automation.
What are you required to do ? (Your Responsibilities) :
- Proactively maintain and develop all linux infrastructure technology to maintain a 24*7*365 uptime service.
- Engineering of systems administration-related various solutions for our various SAAS products and projects as well as operational needs.
- Proactively monitoring system performance and capacity planning.
- Providing technical support to customers for Applications, Operating systems, and networking.
- Will also be the first point of contact for our clients, where installations are placed on a permanent basis, for basic troubleshooting and problem solving.
- Fault finding, analysis and logging information for reporting of performance exceptions.
- Maintain best practices on managing systems and services across all environments.
Skills & Qualification Required (Add Value) :
- Graduate - Preferred to have Bachelor‘s Degree in Engineering, Computer Science or related field.
- He / She should be familiar with the installation and configuration of Linux operating systems and setup and operation of TCP/IP networking on Linux systems also familiar with Internet concepts including SMTP, IMAP, POP, HTTP, DNS, LDAP and related protocols.
- You should possess excellent communication skills .
- Knowledge of Email concepts, Helpdesk Concept , VoIP Concept , Cloud computing will be an added advantage.
About the Role
We are looking for a proactive and technology-focused Junior Presales Executive to support our business growth initiatives. The ideal candidate should have a strong understanding of modern IT technologies and possess excellent communication and presentation skills to engage with customers, understand business requirements, and demonstrate technology solutions.
This role involves interacting with clients, conducting solution presentations, participating in customer visits, and supporting the sales team in preparing technical proposals and demonstrations.
Key Responsibilities
- Participate in customer meetings and requirement-gathering sessions.
- Conduct technology demonstrations, solution showcases, and presentations for prospective clients.
- Assist in preparing proposals, solution documents, RFP/RFI responses, and statements of work.
- Work closely with technical teams to understand solution offerings and customer requirements.
- Support sales teams during client engagements and business discussions.
- Research customer environments and identify opportunities for technology-driven improvements.
- Prepare technical presentations, product comparisons, and value proposition documents.
- Maintain knowledge of emerging technologies and industry trends.
- Build relationships with customers and act as a trusted technology advisor during presales engagements.
- Coordinate with internal delivery teams to ensure proposed solutions align with customer requirements.
Required Skills
Technical Knowledge
Good understanding of one or more of the following:
- Microsoft 365
- Azure Cloud Services
- Cybersecurity & Compliance Solutions
- Networking Fundamentals
- Endpoint Management (Intune)
- Microsoft Defender
- SharePoint Online
- Power Platform
- SaaS and Cloud Technologies
- IT Infrastructure and Managed Services
Soft Skills
- Excellent verbal and written communication skills.
- Strong presentation and public speaking abilities.
- Customer-focused mindset.
- Professional appearance and business etiquette.
- Ability to explain technical concepts to non-technical audiences.
- Willingness to travel for customer meetings and technology events.
Qualifications
- Bachelor's degree in Information Technology, Computer Science, Engineering, or related field.
- 1-3 years of experience in Presales, IT Sales Support, Technical Consulting, or Solution Demonstration roles.
- Freshers with excellent technology knowledge and communication skills may also be considered.
What We Offer
- Exposure to cutting-edge technologies in Cloud, AI, Cybersecurity, and Digital Transformation.
- Opportunity to engage with enterprise customers across various industries.
- Career growth into Senior Presales, Solution Consulting, or Business Development roles.
- Hybrid work model with flexibility.
- Continuous learning and certification opportunities.
Preferred Attributes
- Confident in customer-facing situations.
- Passionate about technology and innovation.
- Ability to quickly learn new products and solutions.
- Strong organizational and documentation skills.
- Self-motivated and result-oriented professional.
Note: Candidates should be willing to commit to a minimum of 2 years of service after successful completion of probation, ensuring long-term career growth and mutual success.
Job Description
Position Title: System Administrator
Employment Type: Full-Time, Permanent
Department: Research and Development
Reports To: R&D Manager, India Development Centre
Work from Office; No Remote; No Hybrid
About the Company
We are a software product and solutions company that builds mission-critical platforms used in regulated industries such as life sciences, biotech research, public health, and government compliance. Our systems are used to manage workflows, audits, research approvals, data security, compliance, and more—helping institutions reduce risk, increase transparency, and advance human well-being.
Our product line includes dynamic form engines, workflow automation, rules engines, analytics, AI/ML integrations, and user-centric digital tools for a global customer base.
Job Summary
We are looking for a skilled Windows & Linux System Administrator / Desktop Engineer responsible for managing, maintaining, monitoring, and troubleshooting the organization's IT infrastructure, including Windows and Linux servers, desktops, laptops, networks, applications, and end-user systems.
The role requires a combination of system administration, desktop support, troubleshooting, security, user management, and infrastructure monitoring. The candidate should be comfortable working independently, resolving technical issues, and providing timely support to employees.
Key Responsibilities
- Install, configure, maintain, and troubleshoot Windows and Linux servers.
- Manage Active Directory, DNS, DHCP, Group Policies, users, and access permissions.
- Perform server monitoring, patching, updates, backup checks, and basic security administration.
- Provide desktop and laptop support, including OS, software, hardware, printer, email, VPN, and connectivity troubleshooting.
- Troubleshoot basic LAN, Wi-Fi, TCP/IP, DNS, and VPN issues.
- Manage employee IT setup, onboarding/offboarding, and IT asset allocation.
- Monitor antivirus/endpoint security and ensure systems are updated and secure.
- Maintain IT inventory, system documentation, and helpdesk/ticket records.
- Coordinate with vendors and escalate infrastructure issues when required.
- Support virtualization, cloud, backup, and disaster-recovery activities as needed.
Required Skills
- Windows 10/11, Windows Server, Active Directory, DNS, DHCP, Group Policy
- Linux (Ubuntu/RHEL/CentOS) and basic Shell scripting
- Desktop/laptop hardware and software troubleshooting
- Basic networking: TCP/IP, LAN, Wi-Fi, VPN
- Backup, patch management, antivirus, and system monitoring
- Good troubleshooting, communication, and documentation skills
- Qualification
- Bachelor's degree/Diploma in Computer Science, IT, Electronics, or a related field.
- Preferred
- Exposure to VMware/Hyper-V, AWS/Azure, PowerShell/Bash, and IT helpdesk/ticketing tools.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon