Presales Solution Architect at MAQ Software · Noida · 3 - 10 years · Profitable · Posted 9 Feb 2024
Job Description
As a Solution Architect for the Sales Team, you will play a crucial role in driving sales by providing technical expertise and designing effective solutions to meet the needs of our customers.
You will work closely with the sales team, prospects, and customers to understand their requirements, create compelling solutions, and communicate the value of our products and services. The Solution Architect will be a key liaison between the sales, product, and engineering teams to ensure seamless integration of solutions and customer satisfaction.
Key Responsibilities:
• Customer Needs Analysis
o Connect with customers to understand their pain points and business objectives.
o Conduct in-depth analysis of client requirements to design tailor-made solutions.
• Solution Design
o Develop innovative and comprehensive technical solutions that align with customer needs and demonstrate a clear understanding of the products and services offered.
• Proposals
o Respond to software development Request for Proposals (RFPs), Request for Information (RFI), and Proposals by preparing related proposals and documents, to be submitted within the timeline.
o Develop a solution architecture by collaborating with subject matter experts (SMEs) as needed to design compelling proposals, demos, and prototypes.
o Assist in ensuring proposal submissions are as per RFP guidelines.
• Expertise in our SaaS Product and Offerings
o Acquire and maintain an in-depth knowledge of the company's products, services, and capabilities.
o Learn the latest industry trends, market dynamics, and best practices.
o Identify target SaaS products through competitor analysis and market research.
o Recommend additional features and improvements to be incorporated into existing custom visuals, in alignment with current industry trends.
o Identify and conceptualize new custom visuals, driven by industry trends, to expand the range of offerings and meet evolving customer needs.
o Create and publish consulting offers in AppSource/Marketplace as per the competency and industry trends.
o Address customer issues related to published AppSource/Marketplace products (e.g., SaaS offerings, Custom visuals) to enhance the overall customer experience.
• Partner Program
o Identify relevant partner programs and their associated benefits.
o Develop a comprehensive plan, closely collaborate with subject matter experts (SMEs), track and accomplish the program objectives effectively.
o Coordinate and work to achieve Specializations.
• Identify, analyze, and review case studies/blogs for publication on the company's products and services.
• Competitor analysis and Market Research
o Learn the latest industry trends, market dynamics, and analyze competitor activities. Utilize this knowledge to adapt sales strategies and maintain a competitive edge.
• Strong interpersonal and management skills to work and communicate with people across various teams.
Qualifications & Skills:
• Candidate can come from education background - B. Tech./B.E. (CSE/IT), M. Tech. (CS/IT), BCA + MCA/B.Sc. (IT) + MCA/B.Sc. (CS) + MBA with a minimum of 60% across academic years.
• Excellent analytical and communication skills (written and verbal).
• Highly collaborative orientation. Aptitude for working with colleagues across a range of seniority levels and areas of subject matter expertise.
• Experience managing multiple areas and competing timelines.
• Eye to detail and observation skills.
• Diligence and commitment to meet stringent deadlines.
• Must have a creative mindset towards articulating the solution via presentations and demonstrations.
• In-depth knowledge of inside sales techniques, processes, and best practices.
• Familiarity with CRM software and sales analytics tools.
• Outstanding communication and presentation skills.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Strong experience in creating end-to-end proposals across Microsoft technologies.
• Strong analytical and research skills, enabling the ability to draw meaningful insights and inferences from data and construct an action plan to leverage it for business growth and sales.
Experience: 3 to 10 years
Work timings: PST/EST Shift.
Job location: Express Trade Towers 2, Second Floor, B-36, Sector 132, Noida 201301
Shubham Vishwakarma
Full Stack Developer - Averlon
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Senior Salesforce Architect
We are looking for a highly experienced Senior Salesforce Consultant / Salesforce Architect with strong expertise in Salesforce architecture, solution design, enterprise discovery, platform assessment, data analysis, integrations, and business process transformation.
The consultant will support requirements gathering, assessment of existing Salesforce environments, data and process analysis, platform rationalization, and evaluation of Salesforce as a potential target platform.
⚠️ Mandatory Certification
A valid Salesforce Solution Architect / Application Architect certification is mandatory. Candidates without this certification will not be considered.
Key Responsibilities
- Participate in business and technical discovery sessions with stakeholders across organizations.
- Understand and document current-state customer success processes, workflows, data structures, and Salesforce platform usage.
- Assess existing Salesforce environments, including:
- Salesforce data model and objects
- Configuration and customization
- Workflows and automation
- Business rules
- Roles, profiles, permissions, and security
- Enterprise integrations
- Data quality, duplication, and dependencies
- Custom applications and components
- Analyze how Salesforce data and processes interact with Atlassian/Jira Service Management and ServiceNow.
- Identify Salesforce capabilities supporting the future-state operating model.
- Evaluate gaps between current Salesforce capabilities and business requirements.
- Provide recommendations covering platform fit, configuration vs. customization, data migration, integrations, and target-state architecture.
- Contribute to future-state design and Design Blueprint.
- Identify data migration considerations including mapping, data quality, historical data, transformation requirements, and dependencies.
- Identify risks, assumptions, constraints, and dependencies.
- Collaborate with Salesforce, ServiceNow, JSM, data migration, and business transformation teams.
- Present Salesforce findings, architecture considerations, and recommendations to client stakeholders and senior leadership.
- Support enterprise application consolidation, platform rationalization, and transformation initiatives.
Required Skills & Experience
- 9+ years of Salesforce experience
- Strong Salesforce consulting, solution design, architecture, or platform assessment experience.
- Strong understanding of Salesforce architecture and platform capabilities.
- Strong knowledge of:
- Salesforce Data Model
- Configuration & Customization
- Automation
- Security
- Roles, Profiles & Permissions
- Integrations
- Hands-on Salesforce architecture and solution design experience.
- Enterprise-scale Salesforce discovery and assessment experience.
- Ability to translate business requirements into Salesforce capabilities and solution options.
- Strong understanding of data migration and data integration.
- Experience assessing complex Salesforce environments with significant customization and integration footprints.
- Experience with enterprise application consolidation, platform rationalization, or technology transformation.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder-management skills.
- Ability to work with both business and technical stakeholders.
- Experience working in multi-platform environments involving Salesforce, ServiceNow, Atlassian/Jira Service Management, and data migration teams.
Preferred Skills
- Salesforce Certified Administrator
- Platform Developer
- Platform App Builder
- Sales Cloud Consultant
- Service Cloud Consultant
- Application Architect
- System Architect
- Service Cloud
- Salesforce Data Cloud
- ServiceNow
- Atlassian / Jira Service Management
- Salesforce data migration
- M&A integration
- Post-acquisition technology consolidation
- Large-scale operating model and technology transformation
Core Competencies
Salesforce Architecture | Solution Design | Enterprise Salesforce Assessment | Salesforce Discovery | Data Model & Data Analysis | Configuration & Customization | Automation & Workflows | Security & Access Management | Integration Architecture | Data Migration | Platform Rationalization | Enterprise Application Consolidation | Business Process Analysis | Target-State Architecture
We are seeking an experienced Salesforce Solution Architect to lead the design, development, and evolution of enterprise Salesforce solutions supporting global B2B and B2C business operations.
The ideal candidate will combine strong solution architecture capabilities with hands-on Salesforce technical expertise. The role requires someone who can translate complex business requirements into scalable, secure, and maintainable solutions, guide development teams, make sound architectural decisions, and write or debug code when required.
The architect will work across multiple Salesforce applications, external enterprise systems, country-specific business processes, and cross-functional technology teams to ensure solutions align with enterprise architecture standards and long-term business objectives.
Key Responsibilities
1. Solution Architecture and Design
Own end-to-end Salesforce solution architecture, from requirements discovery through design, implementation, deployment, and production support.
Translate business requirements into scalable Salesforce architectures, technical designs, data models, integration patterns, and implementation roadmaps.
Evaluate standard Salesforce capabilities, configuration, declarative automation, custom development, and external services to recommend the most appropriate solution.
Define architectural standards, reusable components, coding guidelines, design patterns, and technical best practices.
Assess the impact of proposed changes on existing applications, integrations, business processes, and future enhancements.
Identify technical risks, scalability constraints, platform limitations, and opportunities for simplification.
2. Hands-on Salesforce Development
Write, review, debug, and optimize Apex, Lightning Web Components (LWC), SOQL, and other Salesforce customizations when required.
Develop proof-of-concepts and technical prototypes to validate architectural decisions and resolve complex technical challenges.
Demonstrate strong understanding of Apex triggers, asynchronous processing, Batch Apex, Queueable Apex, platform events, transaction management, and governor limits.
Ensure code follows bulkification, security, exception-handling, testability, and performance best practices.
Review complex implementations and guide developers in resolving technical issues.
Participate directly in critical development activities, production troubleshooting, and performance optimization when necessary.
3. Salesforce Data Modeling and Governance
Design scalable Salesforce data models using standard and custom objects, appropriate relationships, and well-defined ownership and sharing strategies.
Define data mastership, external identifiers, deduplication, matching, data migration, and reconciliation approaches.
Design data models that support global customer identities, B2B relationships, B2C customer journeys, and country-specific business requirements.
Ensure appropriate data access, privacy, auditability, and regulatory considerations are incorporated into the architecture.
4. Integration Architecture
Design and govern integrations between Salesforce and enterprise platforms such as SAP, customer portals, identity providers, middleware, and marketing platforms.
Define suitable integration patterns using REST/SOAP APIs, event-driven architecture, asynchronous processing, and middleware where appropriate.
Address authentication, authorization, idempotency, retries, error handling, monitoring, reconciliation, and integration resilience.
Collaborate with enterprise integration and platform teams to manage dependencies, API contracts, release sequencing, and system-wide changes.
5. Global Platform and Release Governance
Support a global Salesforce platform operating across multiple countries and business markets.
Balance global architecture standards with legitimate local business and regulatory requirements.
Evaluate the impact of changes across countries, applications, integrations, and downstream systems before approving designs.
Coordinate with business stakeholders, development teams, QA, DevOps, security, and platform teams to ensure controlled delivery.
Contribute to release planning, technical risk assessments, environment strategy, deployment readiness, and production stability.
Prevent unnecessary customization and architectural fragmentation across markets.
6. Technical Leadership and Team Enablement
Provide technical direction and architectural guidance to Salesforce developers, technical leads, QA engineers, and integration teams.
Conduct architecture reviews, code reviews, design walkthroughs, and technical knowledge-sharing sessions.
Establish development standards and reusable patterns that improve code quality, maintainability, and developer productivity.
Mentor team members and support technical decision-making across distributed teams.
Communicate architectural decisions, trade-offs, risks, and recommendations clearly to both technical and business stakeholders.
7. Platform Evolution and Continuous Improvement
Evaluate new Salesforce capabilities and recommend adoption based on business value, technical fit, and platform strategy.
Identify opportunities to improve performance, reduce technical debt, simplify integrations, and optimize delivery costs.
Contribute to Salesforce platform roadmaps and long-term architecture decisions.
Support production incident analysis and implement sustainable solutions that prevent recurring issues.
Required Technical Skills
Strong expertise in Salesforce Sales Cloud and Experience Cloud.
Hands-on experience with Apex, Triggers, LWC, SOQL, Salesforce security, and declarative automation.
Strong understanding of Salesforce data modeling, sharing and visibility, governor limits, transaction boundaries, and platform architecture.
Experience designing enterprise integrations using REST/SOAP APIs and asynchronous or event-driven patterns.
Understanding of integration resilience, error handling, monitoring, data reconciliation, and API security.
Experience with Salesforce deployments, source control, CI/CD, and release management.
Familiarity with enterprise identity and access management, SSO, OAuth, and external identity solutions.
Ability to diagnose complex technical issues and validate architectural decisions through working code or prototypes.
Preferred Experience
Experience with Salesforce Marketing Cloud and customer engagement integrations.
Exposure to Salesforce Data Cloud and/or Salesforce Life Sciences Cloud.
Experience with SAP or other ERP integrations.
Experience with middleware and integration platforms such as MuleSoft, SnapLogic, Informatica, or equivalent technologies.
Experience with multi-country Salesforce implementations and global platform governance.
Experience with Experience Cloud portals, external users, customer identity, and large-scale customer data management.
Familiarity with consent management, customer data privacy, and market-specific regulatory requirements.
Experience and Qualifications
Typically 10+ years of Salesforce or relevant enterprise CRM experience.
Demonstrated experience owning solution architecture for complex Salesforce implementations.
Proven experience leading technical teams and collaborating across business and technology functions.
Salesforce Application Architect certification preferred; System Architect or relevant advanced certifications are an advantage.
Strong analytical, communication, stakeholder-management, and problem-solving skills.
Success Criteria
The successful candidate will be expected to:
Deliver scalable and maintainable architecture aligned with enterprise standards.
Make defensible design decisions with clear consideration of alternatives, risks, and trade-offs.
Independently validate critical technical designs through code, prototypes, debugging, and code reviews.
Minimize regression risk across existing systems, integrations, and country implementations.
Improve engineering standards and enable development teams to deliver consistently.
Maintain a balance between architectural leadership and hands-on technical contribution.
Role Expectation
This is an architecture-led role with hands-on technical responsibilities. The candidate is not expected to spend every day implementing features, but must be capable of independently writing and debugging Apex and related Salesforce code when complex technical challenges, critical issues, or architectural validation require it.
Pre-Sales Associate – AI & Software Solutions
Company: ThorSignia LLP
Location: 1st Floor, 945, 5th Main Rd, 7th Sector, HSR Layout, Bengaluru, Karnataka 560102
Job Type: Full-time, Permanent
Work Mode: Work From Office
Experience: (Fresher)
About the Role
ThorSignia LLP is looking for a Pre-Sales Associate to work closely with our Business Development, Founder's Office, and Technical teams.
The role involves understanding client requirements, researching business problems, helping identify suitable technology solutions, and supporting the sales team in creating compelling proposals and presentations.
You will work at the intersection of business, sales, and technology, helping translate client requirements into clear solution concepts that our technical teams can evaluate and execute.
This is an ideal role for someone who enjoys understanding how businesses work, has an interest in technology, and can communicate technical concepts in a simple and business-friendly manner.
What You'll Do
Client & Requirement Understanding
Participate in discovery calls and client meetings with the sales team.
Understand client business processes, challenges, objectives, and technology requirements.
Ask relevant questions to identify the actual problem behind a client's request.
Document client requirements and translate them into clear solution briefs.
Identify opportunities where AI, software, automation, or digital solutions can create business value.
Solution Research & Pre-Sales Support
Research AI, software, SaaS, automation, and other technology solutions relevant to client requirements.
Work with technical teams to understand solution feasibility and possible approaches.
Assist in designing high-level solution concepts and workflows.
Compare potential technologies, tools, and approaches based on client requirements.
Support the sales team in explaining technical solutions to prospective clients.
Proposals & Presentations
Prepare proposals, presentations, solution documents, and scope summaries.
Create solution overviews that communicate technical concepts in a simple and understandable manner.
Assist in preparing quotations and commercial proposals where required.
Participate in client presentations and solution discussions.
Support the sales team in responding to client questions and requests for information.
Internal Collaboration
Work closely with Business Development and Sales teams to understand opportunities.
Coordinate with developers, AI engineers, and technical teams to validate proposed solutions.
Ensure client requirements are clearly communicated to the technical team.
Assist with smooth handover of requirements after a deal is closed.
Sales Enablement
Help create reusable proposal templates, solution documents, case studies, and presentations.
Maintain a library of ThorSignia's service offerings and solution capabilities.
Support the sales team with technical and solution-related information during the sales cycle.
Who We're Looking For
We're looking for someone who is:
Curious about technology and how businesses use it.
Comfortable speaking with clients and asking questions.
Good at understanding and explaining complex information.
Strong in written and verbal communication.
Comfortable working with both sales and technical teams.
Analytical and detail-oriented.
Proactive and willing to take ownership of tasks.
Interested in AI, software, automation, and emerging technologies.
Able to learn quickly in a fast-paced environment.
Qualifications
Bachelor's degree in IT, Computer Science, Business, Engineering, Marketing, or a related field.
1–3 years of experience in pre-sales, business analysis, IT consulting, solution consulting, technical sales, or a related client-facing role is preferred.
Experience in software, AI, SaaS, IT services, or technology consulting is an advantage.
Freshers with exceptional communication, analytical, and technology skills may be considered for the Pre-Sales Intern role instead.
Skills Required
Requirement Gathering
Client Communication
Solution Research
Pre-Sales & Solution Consulting
Proposal & Presentation Development
Business Analysis
Technical Documentation
Market & Technology Research
PowerPoint / Google Slides
Microsoft Office / Google Workspace
CRM & Sales Tools
Strong Written & Verbal Communication
Analytical & Problem-Solving Skills
Ability to understand AI and software concepts
Technology Exposure
Knowledge or interest in any of the following is an advantage:
Artificial Intelligence & Generative AI
LLMs & AI Applications
AI Automation
Software Development
SaaS Platforms
Web & Mobile Applications
APIs & Integrations
Cloud Technologies
AI Infrastructure
Business Process Automation
Data & Document Intelligence
Deep technical expertise is not mandatory. The ability to understand technology, learn quickly, and communicate its business value is more important.
What We Offer
Competitive salary.
Performance-based growth opportunities.
Direct exposure to founders, clients, and technical teams.
Hands-on experience with AI and software projects.
Opportunity to work across different industries and business problems.
Professional development and career growth.
Fast-paced and collaborative work environment.
Job Details
Job Type: Full-time, Permanent
Work Mode: Work From Office
Location: HSR Layout, Bengaluru
Experience: 1–3 years preferred
Education: Bachelor's degree preferred
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Full Stack Developer - Averlon