ERP Functional consultant

Job Title: Customer Success Associate (Healthcare Process)

Location: Bhopal (Onsite)

Eligibility:

• Undergraduate with 6 months calling experience OR
• Graduate (Fresher/Experienced).
• Good communication & basic computer skills.

Key Responsibilities:

• Handle inbound/outbound customer calls professionally.
• Assist with healthcare-related queries and support services.
• Resolve customer issues efficiently and ensure satisfaction.
• Maintain and update customer data in the system.
• Coordinate with internal teams for quick resolution.
• Meet performance targets and follow process guidelines.

Skills Required:

• Strong communication skills.
• Customer-focused approach.
• Problem-solving ability.
• Ability to work in a fast-paced environment.

Start your career in the growing Healthcare Customer Support domain with a stable and rewarding opportunity.

Strong Senior GenAI / AI Backend Engineer Profiles

Mandatory (Experience 1) – Must have 4+ years of total software development experience, with at least 2+ years working on AI/LLM-based features in production

Mandatory (Experience 2) – Must have strong backend engineering experience using Python (FastAPI / Django preferred) and building production-grade systems

Mandatory (Experience 3) – Must have hands-on experience building LLM-based applications, including OpenAI / Gemini / similar models in real projects

Mandatory (Experience 4) – Must have experience with RAG (Retrieval Augmented Generation) including chunking, embeddings, and retrieval pipelines

Mandatory (Experience 5) – Must have experience designing end-to-end AI pipelines, including chaining, tool usage, structured outputs, and handling failure cases

Mandatory (Experience 6) – Must have experience building agentic AI systems (multi-step workflows, tool orchestration like LangGraph / CrewAI or custom agents)

Mandatory (Experience 7) – Must have strong coding and system design skills, not just prompt engineering or experimentation

Mandatory (Experience 8) – Must have experience shipping AI features in production, not just POCs or research projects

Mandatory (Experience 9) – Must have experience working with APIs, backend services, and integrations

Mandatory (Experience 10) – Must have understanding of AI system reliability, including latency, cost optimization, fallback handling, and basic eval thinking

Mandatory (Company) – Product companies / startups, preferably Series A to Series D

Mandatory (Note) - Candidate's overall experience should not be more than 7 Yrs

Mandatory (Tech Stack) – Strong in Python + AI/LLM ecosystem, experience with modern AI tooling and frameworks

Mandatory (Exclusion) – Reject profiles that are only Prompt Engineers, Data Scientists, or Frontend Engineers without strong backend + system building experience

Job Title: Full Stack Engineer

Location: Delhi-NCR

Type: Full-Time

Responsibilities

Frontend:

• Develop responsive, intuitive interfaces using HTML, CSS (SASS), React, and Vanilla JS.
• Implement real-time features using sockets for dynamic, interactive user experiences.
• Collaborate with designers to ensure consistent UI/UX patterns and deliver visually compelling products.

Backend:

• Design, implement, and maintain APIs using Python (FastAPI).
• Integrate AI-driven features to enhance user experience and streamline processes.
• Ensure the code adheres to best practices in performance, scalability, and security.
• Troubleshoot and resolve production issues, minimizing downtime and improving reliability.

Database & Data Management:

• Work with PostgreSQL for relational data, ensuring optimal queries and indexing.
• Utilize ClickHouse or MongoDB where appropriate to handle specific data workloads and analytics needs.
• Contribute to building dashboards and tools for analytics and reporting.
• Leverage AI/ML concepts to derive insights from data and improve system performance.

General:

• Use Git for version control; conduct code reviews, ensure clean commit history, and maintain robust documentation.
• Collaborate with cross-functional teams to deliver features that align with business goals.
• Stay updated with industry trends, particularly in AI and emerging frameworks, and apply them to enhance our platform.
• Mentor junior engineers and contribute to continuous improvement in team processes and code quality.

• 3 years of mandatory experience developing NMS(network management system) products for large networks.
• 3+ years of hands-on programming experience in Java and related technologies.
• 3+ years of experience using management protocols like Netconf/SNMP/YANG data modelling to interact with the Network elements and agent based monitoring.
• Extensive experience implementing FCAPS (Fault, Configuration, Accounting, Performance, Security).
• Good command on Algorithms and data structures, OOAD, Client-server systems, distributed systems and multithreaded programming.
• Hands-on experience with databases like Cassandra/MongoDB.
• Experience of establishing HA, Clustering, Redundancy, Stateful Failover through design / implementation / deployment.
• Experience of performance benchmarking and performance optimization.
• Experience working with micro-service architecture using Docker. Kubernetes is a plus.
• Working knowledge of messaging middleware like - Kafka, RabbitMQ.
• Experience of IPC libraries & protocols like gRPC/REST/JSON.
• Working knowledge of KPI Reporting, Troubleshooting & Log management - ELK, KPI Reporting, TSDB, Grafana.
• Experience in various Linux tools related to source code version control, code review, bug tracking, CI/CD, e.g. Git/Gerrit/Jira/Jenkins.

With a relevant experience only in Pharma background needs to fulfill works of preparation of Product Manuals, Visual Aids, Literature, new product launch materials, imparting training to field force on technical and product knowledge, answering queries from doctors and field force, suggesting new product introductions and providing on the job training to the field force. Person should be ready for extensive traveling.

JOB DESCRIPTION

It is an app that allows offline businesses to sell their products and services online. On our app, the users can make beautiful product catalogues (catalogs) right from a smartphone and share with their customers easily on different social media apps such as Whatsapp Business, Whatsapp, Facebook, Instagram etc. Praised by users all over India, thisapp has saved declining businesses by helping them transfer their shop online. The journey has just begun and we are on a mission to make India truly Digital. They are currently powering over 3.7 M ecommerce stores built by indian small businesses

and growing at a crazy rate.

We are looking for a full-stack developer to join our team who will be part of our new innovations team.

Responsibilities:

• Rapidly developing new user-facing features & product prototypes using React.js & Django.

• Will be responsible for new product prototypes, quick feature ideations & rapid response for critical issues

• Work on the their frontend store - Built with react & nextjs.
• Work on their backend - Built with Python Django & DRF
• Collaborate with existing team on our Android apps

Requirements:

• Familiarity with React & Next Js for frontend.
• Proficiency in backend development with Python Django & DRF
• Familiarity with Postgres, Elasticsearch & Mongo.
• Familiarity with Android app development with Native JAVA
• Familiarity with REST APIs architecture & working with third party APIs.