Business Development Manager (End To End IT Services Sales)
Responsibilities:
• Manage and respond to leads generated through digital marketing channels promptly, ensuring timely follow-up and effective lead nurturing.
• Develop and implement sales strategies to effectively engage and convert leads into customers. Collaborate with the sales team to refine and optimize the sales process.
• Understand customer requirements, pain points, and business objectives to provide tailored IT service solutions. Conduct effective Build and maintain strong relationships with prospective and existing customers through regular communication, providing exceptional customer service, and acting as a trusted advisor.
• Manage sales pipeline effectively, tracking and updating lead status, activities, and progress using CRM systems. Provide accurate sales forecasts and reports to management.
• Stay updated with industry trends, competitors, and market dynamics related to IT services. Identify new business opportunities and target markets to expand customer base.
• Collaborate with cross-functional teams, including marketing, product, and delivery teams, to ensure a seamless customer experience and successful project implementation.
• Negotiate contracts, terms, and pricing in accordance with company guidelines. Close deals and achieve assigned sales targets and quotas.
• Proficiency in using CRM systems especially HubSpot and sales tools to manage leads, pipeline, and sales activities.
Demonstrate a strong understanding of international markets and the ability to adapt communication styles and sales approaches to different cultural backgrounds. Possess cultural intelligence to effectively navigate cross-cultural interactions, understand customer preferences, and respect cultural values and norms. Show sensitivity and adaptability when engaging with customers from diverse backgrounds, ensuring a high level of cultural competence in all interactions.
• Track sales metrics, prepare reports, and provide accurate sales forecasts to the management team.
Requirements:
• Proven 4+ years of experience in sales, preferably in the IT service industry, with a strong track record of meeting or exceeding sales targets.
• Extensive global market knowledge and a successful history of selling IT services to international clients.
• Excellent communication and interpersonal skills.
• Strong negotiation and problem-solving skills.
• Ability to work independently and as part of a team.
• Knowledge of the IT services industry and market trends.
• Significant exposure to various technology stacks across the Digital landscape, Next Gen. Technologies (AI/ML, Blockchain, IoT) UX, Mobility, Platform Development, e-commerce, Cloud Ops, etc.
About Matellio India Private Limited
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Fynd is India’s largest omnichannel platform and a multi-platform tech company specializing in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries.
About the Role
We are seeking a highly motivated, detail-oriented, and proactive individual to join our fast-paced leadership team as a CBO’s Office Associate. In this role, you will work closely with the Chief Business Officer, supporting day-to-day activities, assisting in strategy development, and ensuring smooth operations. You will also collaborate with cross-functional teams to contribute to business growth, operational efficiency, and strategic initiatives.
What will you do at Fynd?
- Support the CBO in managing daily priorities, schedules, and operational tasks effectively.
- Assist in the testing and evaluation of emerging business strategies and tools, ensuring alignment with market trends and best practices.
- Participate in research, development, and execution of strategic business scenarios to simulate real-world outcomes.
- Provide concise, actionable insights and feedback on business strategies, operational efficiencies, and potential areas for improvement.
- Collaborate closely with internal teams to identify challenges, implement solutions, and drive decision-making processes.
- Assist in preparing high-quality presentations, reports, and documentation for reviews and strategic discussions.
- Actively contribute to quality assurance for business processes, ensuring smooth workflows and adherence to deadlines.
- Maintain and update key documentation, including strategy roadmaps, progress trackers, and meeting notes.
Some Specific requirements
- Excellent written and verbal communication skills with the ability to articulate findings, updates, and recommendations effectively.
- Ability to work independently and collaboratively in a dynamic, high-performance environment.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- A problem-solving mindset with a creative and diverse approach to tackling challenges.
- Strong organizational skills with a commitment to high-quality work and the ability to prioritize tasks efficiently.
- A proactive attitude and the ability to manage tight deadlines and occasional extended hours when required.
Why Join Us?
- Work directly with the CBO and gain hands-on experience in strategic business operations and decision-making.
- Opportunity to influence key business strategies and contribute to innovation within a fast-paced, growing organization.
- Exposure to cutting-edge tools, processes, and business practices, fostering professional and personal growth.
- A dynamic work environment that values ideas, learning, and impact-driven performance.
Please Note:
- This is a full-time, on-site position (no WFH).
- A flexible work schedule is expected, including occasional extended hours based on business requirements.
What do we offer?
Growth
Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.
Flex University
We help you upskill by organising in-house courses on important subjects
Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.
Culture
Community and Team building activities
Host weekly, quarterly and annual events/parties.
Wellness
Mediclaim policy for you + parents + spouse + kids
Experienced therapist for better mental health, improve productivity & work-life balance
Key Responsibilities
Developing new features and user interfaces from wireframe models.
Ensuring the best performance and user experience of the application.
Fixing bugs and performance problems.
Writing clean, readable, and testable code.
Cooperating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions.
Key Skills
1. Extensive knowledge of mobile app development. This includes the whole process, from the first line of code to publishing in the store(s).
2. Deep knowledge of mobile platforms on which the app runs, e.g., Android, iOS etc.
3. Proficient in HTML, CSS, Javascript, React, React Native, Node whichever language you use in the app.
4. Proficiency with writing automated tests in JUnit, Espresso, Mocha, Jest, Enzyme, XCTest, etc. depending on the libraries you use to test
5. Familiarity with RESTful APIs and mobile libraries for networking.
6. Familiarity with the JSON format.
7. Experience with profiling and debugging mobile applications.
8. Strong knowledge of architectural patterns—MVP, MVC, MVVM, and Clean Architecture—and the ability to choose the best solution for the app.
9. Familiarity with Git and Github.
10. Familiarity with push notifications.
11. Understanding mobile app design guidelines on each platform and being aware of their differences.
Responsibilities:
- Responsible for design and development of high end, robust, scalable products that disrupt the market
- Technically-intense role with primary focus on building cool products in a niche domain
- Evolution into Principal Software Engineers and Team leads and beyond based on one’s ability to demonstrate very strong technical expertise and project & people management skills.
- Reviewing code work for accuracy and functionality
- Analyzing code segments regularly.
Requirements:
Experience Range: 3+
Role: Software Engineer – final role will depend on candidate’s experience and credentials
Education: BE/B. Tech/MCA/M.Sc./MTech
Technology Stack: Java, Hibernate, spring, spring boot, Microservices, MySQL, reactJS, Elastic Search, AWS Infra
Job description
Job title: Sr. React Js Developer
Job Description:
- 3+ years of extensive experience in developing the Single Page Application with Web
responsive design for mobile and web using React JS, HTML 5, CSS 3 and Bootstrap. - Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object
model. - Experience with popular React.js workflows (such as Flux or Redux)
- Familiarity with RESTful APIs
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Thorough understanding of React.js and its core principles.
- Experience with common front-end development tools such as Babel, Webpack, NPM,
yarn, etc. - Familiarity with newer specifications of EcmaScript (ES6)
- Ability to understand business requirements and translate them into technical
requirements - Good verbal and written communication skills
- Excellent analytical and problem-solving skills.
- Strong ability to drive end-to-end service design from usability and experience
perspectives. - Working knowledge of ADA and designing for users with unique physical and mental
challenges.
Desired Skills:
- Meeting with the development team to discuss user interface ideas and applications.
- Reviewing application requirements and interface designs.
- Identifying web-based user interactions.
- Developing and implementing highly-responsive user interface components using React
concepts. - Writing application interface codes using JavaScript following React.js workflows.
- Troubleshooting interface software and debugging application codes.
- Developing and implementing front-end architecture to support user interface concepts.
- Monitoring and improving front-end performance.
- Documenting application changes and developing updates
Job Description
✓ 7-9 Yrs. overall hands-on experience in QA, at least 3+ years in Test Automation.
✓ Collaborates with testing team and application developers to improve the overall quality of
software programs, ensuring quality throughout the software development life cycle.
✓ Expertise in working with tools like Eclipse, Selenium, Cucumber, Appium, Serenity, Jenkins,
Junit and Maven.
✓ Hands on programing experience in JAVA.
✓ Excellent knowledge of Serenity BDD framework with Java and Selenium skills.
✓ Experience in Designing, developing, debugging and executing Automation Scripts.
✓ Proficiency in writing clean, modular, reusable code using design patterns.
✓ Proficiency at identifying and analyzing the root cause of complex bugs in your code as well as
other's code.
✓ Create and run automation test cases against web interfaces and APIs.
✓ Preferable experience on Serenity testing framework.
✓ Must have experience on Cucumber, Selenium, BDD.
✓ Knowledge on Source Code Management - GitHub/Bitbucket.
✓ Expertise in developing test automation and Continuous Integration (CI) and Continuous
Delivery (CD) solutions using Jenkins.
✓ Strong ability to write automation scripts using Java.
✓ Well versed in Gherkin.
✓ Familiarity with Agile frameworks is a plus.
✓ Knowledge of Issue tracking and project management tool JIRA/Zephyr
✓ Knowledge of any automation tools like Test Complete is an additional plus.
✓ Should be able to take up manual tasks as required.
✓ Creative thinking, good problem solving skills.
Skills / Expertise needed:
✓ Provide technology leadership for enhancing test automation capability at organization level
✓ Ability and proven experience in advising the management on test automation strategy, setting
direction for long term automation plan, bringing in best practices and ROI evaluation
✓ Possess in-depth knowledge of multiple open source/commercial tools for Web test automation
(QTP/ UFT, Selenium, Test Complete, Coded UI, Tosca etc.) and Mobile test automation
(Ranorex, Appium, Robotium, SeeTest, etc.)
✓ Web and mobile testing (iOS, Android, and Windows), automation frameworks, Continuous
Integration tools (Jenkins) and infrastructure for automation
✓ Sound understanding of agile and modular frame work methodologies, concepts
✓ Providing end-to-end delivery support for testing engagements
✓ Reviewing and implementing best-fit solutions among options evaluated
✓ Ability to implement quantitative test process measurement techniques
✓ Integrating manual and automated test effort
✓ Understanding software quality best practices, test strategy and planning, test case
development, test case execution, deployment and, test data, defect tracking, and test
- Managing the recruitment and selection process
- Supporting current and future business needs through the development, engagement, motivation and preservation of human capital
- Developing and monitoring overall HR strategies, systems, tactics and procedures across the organization
- Overseeing and managing a performance appraisal system that drives high performance
- Contributing in developing an employment branding strategy through propagating organization’s business, vision, mission, values and culture
- Ensuring that the people and management practices support the organization’s employer brand
- Working on Matrices to track quality of hire, brand awareness, employee satisfaction, employee referrals or others , as required.
What you need to have:
- Experience working with startups or established organisations
- Experience in handling culture issues and creating a good working culture across levels
- Must have handled at least 50 to 100 employees
- Worked as HR Generalist and handled various activities for organisation
The role is based in Bangalore. Are you ready for such an ambitious challenge?
What Will You Do ?
- Develop the product strategy and roadmap for our core bookkeeping platform, with specific focus on enhancing user retention and stickiness of the App, in concert with other product managers and cross-functional peers.
- Identify customer needs and business opportunities through a combination of user research, collecting feedback from cross-functional teammates, diving into data and competitive analysis.
- Define, understand, and improve key funnels and metrics.
- Own features and experiments end-to-end, including writing product specs, driving cross-functional execution, making thoughtful product decisions along the way, and sharing insights and results throughout the company.
- Drive roadmap implementation in collaboration with Engineering and UX/UI peers: making trade-offs, anticipating staffing needs, risks, and ensuring frequent and clear communication.
- Help define processes and implement Agile best practices to continuously improve Sprint Planning and Sprint Management
- Use outcome estimation to prioritize the Product Backlog and maximise value delivered to users and the business
What Does It Take?
- 2-6 years of experience in Product Management
- Experience in Mobile App Product Management for a technology driven organization
- Passion for solving real people problems at scale
- Depth of experience leading major product or growth initiatives across multiple products, platforms and feature clusters
- Impact focus and consistent history of delivering measurable results for both users and the business.
- Data-minded whenever possible. You deeply understand how your products work and how to measure long-term impact. You know every step of the funnel. You can design, run, and interpret experiments and A/B tests, and probably know a bit of SQL.
- You can - rewire- your brain to think like a real business owner would and are genuinely interested in understanding their behaviour and motivations
- Ability to think big and small to build a portfolio of experiments and larger features.
- Impeccable follow-through. You say what you- ll do, and do what you say. You hold your team to this standard. You don't let details slip.
- You listen well. You build consensus by default, but can drive hard decisions when needed. You push the pace. You take blame and pass on praise. People love working with you.
- Written communication that is clear and effective.
- You are competitive and like scale, settling for #2 is not your thing
- You thrive in a high pressure, high ambiguity environment
Plus Points :
- Successful track record in scaling up a consumer-facing product with supply & demand dynamics, primarily focusing on retention and engagement metrics
- Experience in fully owning an end-to-end domain and roadmap building for at least 1 year
● 3-6 Years of experience with a Bachelor’s/Master's degree in Computer Science, Math, or related
technical domain
● Skilled in software development lifecycle, and designing and developing large-scale, multi-tiered,
distributed software applications, tools, systems or services using Object Oriented Design,
distributed programming, Java, Python, Node.js.
● Knowledge of ORM tools like Hibernate, JPA.
● Good knowledge of one or more relational and NoSQL databases
● Experience in deployment of microservices over Amazon Web Services
● Experience in delivering quality products using microservices architecture.
● Knowledge of Agile methodologies & best practices for the full software development life cycle,
including coding standards, code reviews, source control management, build processes, testing,
and operations
● Strong hold on Data Structure, Problem solving skills
To succeed at Zest, you will need
● Ability to operate and communicate with every business unit and level of hierarchy
● High levels of energy and enthusiasm for all that you do
● Be someone who does not take “no” for an answer and pushes for continuous innovation and
evolution
● Have extremely high standards in everything you do – you will be required to keep raising the bar
● Ability to think big and to inspire a vision in others
● Kindness, warmth and a positive, optimistic attitude
And what do you get in return?
● Opportunity to be part of one of the most exciting consumer growth stories in the world
● One of the best funded and most far advanced companies in the space (investors are leading
global VCs)
● We will teach you all you need to know about “Fintech”
● Endless amounts of learning and development – formal and informal
● Ability to work with some of the best, nicest and most passionate people in the digital lending
industry – from all over the world
● Founders with the right vision and motivation to make this a success story
● Freedom to work how you like (we do not do ‘facetime’)
● A culture of trust and honesty – we will not second guess you
● A flat structure with minimal politics or hierarchy
● Recognition and respect for your work
● Market beating compensation and Equity ownership for the best candidate
● Lunch, great healthcare, decent coffee and a nice office.
Job Roles
Sales :
- Plan and achieve monthly sell out targets
- Achieve Monthly, Quarterly and Yearly Revenue and PM Goals
- Create Weekly/Monthly reports and monitor performance, driven by on-site KPIs
- Conduct Monthly Business review with partners.
- Review and tracking of commercial agreements
Marketing and Onsite Experience :
- Plan Marketing/Promotional calendar with Digital Marketing Manager for Ellementry.com as per quarterly/yearly marketing budgets.
- Actively support and drive the Seasonal Go To Market execution for Ellementry.com
- Constant improvement and actualization of customers on-site experience in alignment with defined GTM strategy
- To Ensure Catalog and Listing Hygiene and achieve high content score
- Charged with and responsible for identifying new ways to improve site conversion, average order size, cart abandonment, and other key performance indicators to maximize sales growth and profitability.
- Provide oversight for managing Affiliate program
KPIs :
- Own e-Commerce projects and work with respective partners and regional/global teams to support the definition, technical implementation, testing, deployment and operations of chosen e-Commerce project.
- Perform cross-platform, cross-browser QA validations on website development releases, acting as the liaison between eCommerce, Global Team, and IT to ensure smooth project planning and delivery.
- Propose and implement websites evolutions - including new content and new features
- Coordinate deployment and UAT.
Qualifications : Diploma / Bachelors degree. Masters degree will be preferable.
Other Job Requirements :
- 3-5 years of experience with minimum 2 years of relevant experience in managing dot com and Marketplace business for a brand.
- Basic technical know how of an E-commerce site and understanding of building/improving E-com sites.
- Good understanding of online marketing opportunities (web, social, e-mail, search, mobile).
- Able to interpret business objectives and successfully incorporate those objectives into projects.
- Good understanding of online marketing opportunities (web, social, e-mail, search, mobile, chat, telephony).
- Good knowledge of web analytics tools such as Google Analytics & GTM.
- Strong verbal and written communication skills.
- Highly organized, task-oriented, business-driven.
- Project management and strong attention to detail skills