Business Analyst (Presales) - IT Service Domain
"We're seeking an experienced Business Analyst with Pre-Sales experience to help us drive growth and maximize revenue. If you have a passion for business development, we want to work with you!"
Desired Skill Sets:
-Possess a proven track record of accomplishments in the areas of Requirement Scoping, Functional Analysis, Technology Solution Design (nice to have), Effort and Cost Estimation, Proposal Preparation, Client Presentations, and Cross-Functional Collaboration.
-Understanding and Creating Requirements Specifications
-Solution-based research
-Negotiation and solution drafting Skills
-Should have worked on presales role in terms of guiding on Innovations in Solution, Proposal Flow, Value proposition, etc. for opportunities that include Fixed Price, T&M, and Service-based engagements.
-Significant exposure to various technology stacks across the Digital landscape, Next Gen. Technologies (AI/ML, Blockchain, IoT) UX, Mobility, Platform Development, e-commerce, Cloud Ops, etc.
Responsibilities:
-Conduct initial requirements gathering with clients to elicit key business requirements and project/ system objectives.
-Manage the entire proposal lifecycle, which includes understanding & finalizing the scope of work, technical & functional solution review with the Engineering teams, commercials with the Finance team, and proposal submission.
-Lead and create customized proposals in response for different leads and RFP’s.
-Liaising between internal departments to ensure all requirements are met, which may include effort estimates, system architecture and wireframes.
-Identify key features to be included in a Proof-of-Concept (POC)/ Solution Demo if requested by the Client, and lead POC team in the development of this POC.
-Ensuring that the team meets customer requirements and adds value to the customer ecosystem.
-Maintaining a Knowledge Base of ongoing technical projects and case studies to build an institutional memory of reference-ability.
-Coordinate with the Sales, Engineering/delivery, and other internal teams and ensure the highest quality proposals are delivered on time.
-Market research of the latest tech and business trends, exploring business opportunities in conjunction with the organization capabilities.

About Matellio India Private Limited
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🔧 Key Responsibilities:
- Design and develop customized Salesforce solutions using Apex, Visualforce, and Lightning Web Components (LWC)
- Manage and implement Salesforce APIs and third-party integrations
- Work with Salesforce Data Cloud (CDP) to unify and manage enterprise data
- Collaborate with cross-functional teams to deliver scalable, secure, and high-performing Salesforce solutions
- Adhere to best practices in data security, performance, and system architecture
- Participate actively in Agile/Scrum processes and contribute to sprint planning and delivery
- Conduct thorough code reviews, unit testing, and maintain clear technical documentation
✅ Required Skills & Qualifications:
- 4+ years of hands-on Salesforce development experience
- Proficiency in Apex, LWC, Visualforce, and Salesforce APIs
- Experience with third-party integrations and middleware platforms
- Familiarity with Salesforce Data Cloud or similar data management platforms
- Strong grasp of Salesforce configuration, data modeling, flows, and triggers
- Knowledge of Git, DevOps, and CI/CD pipelines
- Excellent problem-solving and communication skills
🌟 Preferred:
- Salesforce Platform Developer I/II certification(s)
- Experience working in large-scale enterprise environments
- Familiarity with DevOps tools and CI/CD best practices
About the Company
iTech India is a premier digital transformation services organization established in 2003. With over 21 years of operations, we have achieved significant milestones by serving a diverse range of domestic and international clients. Our team of over 400 employees operates from multiple locations. Our mission is to drive the success of our clients by delivering innovative solutions and exceptional service. We specialize in providing end-to-end digital transformation services that enable businesses to leverage cutting-edge technologies and optimize their operations. Our expertise spans across various domains, including software development, IT consulting, data analytics, and more. Join us at iTech India, where we are committed to making a difference through technology and innovation.
About the Role:
We are looking for ambitious sales professionals to join our team. The Inside sales executive is responsible for bringing clients onboard in the US Market. They will be creating visibility through high volume of Lead Generation, cold calling, targeted email campaigns and networking.
Key Responsibilities:
- Understand offerings clearly to effectively communicate with prospects and result oriented and aggressive.
- Know and understand the assigned territory.
- Validate and Manage assigned Target Accounts on CRM.
- Effective Prospecting (via cold calling, inbound calls, emailing, and networking).
- Tailor pitch according to account/contact profile and effectively engage a prospect (at various stages of sales cycle cold call/follow-up).
- Good Knowledge of tools like LinkedIn Sales Navigator, ZoomInfo & other tools.
- Qualify by BANT (Budget Authority Need & Time).
- Present value prop over telecon and web sessions to Leaders as per the account profiling.
- Engage the Sales team / Support Team as and when needed.
- Working with internal teams to get SOW/Proposals in line with client discussions Negotiation/Closure.
- Work closely with Sales Manager and support in engaging with Key Accounts by qualifying prospects and drive new opportunities.
- Strives to meet or exceed Lead targets on a daily, weekly, monthly, and quarterly basis.
Key Requirements and Skills
- A bachelor’s degree in Sales and Marketing or an MBA with Sales and Marketing Specialization.
- 2 - 5 years’ experience in IT Services Sales for International markets.
- Excellent communication skills (especially engaging customers over the phone and email).
- Organized, disciplined, and a Hunter by choice.
- Key Skills: Business Development, Inside Sales, International Sales, and Sales
URGENT HIRING FOR VOICE PROCESS FOR PERMANENT WORK FROM HOME.
We have come up with the great opportunity for Startek.
Roles and Responsibilities
• Listen to customer's concerns, issues and question,.
• Maintain a positive attitude and calmly respond to customer's complaints.
• Prepare customer reports by gathering data collected during customer interactions.
• Resolve customer's concerns and answer customer's questions to your best ability.
• Refer issues and questions to managers if necessary.
• Attract potential customers by answering product and service questions and suggesting information about other products and services.
• Ensure customer satisfaction and provide professional support.
Desired Candidate Profile
• Only experienced candidate can apply
• Only Graduate candidate can apply.
• Minimum 6 months of experienced candidate can apply.
• Must be flexible with rotational shifts and week off no planned.
Role: As a part of the Engineering team, you will be responsible for driving the mobile App development end-to-end. In this role, you will be working to find creative solutions that improve our customer’s experience and brand reputation when facing technical issues on the platform. You will be responsible for tracing and monitoring real-time transactions through various systems end-to-end, displaying key information, and provided with controls necessary to mitigate incidents.
- Minimum 4-5 years experience in developing mobile applications
- Excellent understanding of software design and object-oriented programming principles.
- Minimum experience of 1.5 years on Flutter,
- Good knowledge about clean code architecture.
- Knowledge on writing Unit test cases
- Hand-on experience in widget building, its lifecycle, and inbuilt widgets provided by flutter.
- Hands-on experience in API integration in flutter.
- Hands-on experience with local storage, shared preferences, session management.
- Knowledge of Flutter performance and optimization
- Knowledge about architectural differences between ios/android and how flutter handles them.
- Good to have knowledge on Financial domain
- Good to have experience in financial industry/Fintech
- expirience on doing android release
Work Location: Hyderabad
J.D:
- Minimum 3+ years of professional experience in Angular 2+ and above, React JS and scripting Language.
- Excellence in modern JavaScript, HTML5 and design patterns.
- Thorough understanding of the responsibilities of the platform, database, API, caching layer, proxies, React testing library, server side rendering, and Type script.
- Validating user input on the client side and implementing meaningful feedback.
- Skill in designing a modern build process that integrates testing and continuous delivery.
- Hands-on experience with creating configuration, build, and test scripts for continuous integration environments.

- A minimum of 3 years of work experience in software quality assurance
- Solid experience in any of the programming languages such as Java, Python, JS, etc
- Experience working with Selenium automation testing, Jmeter, etc
- Strong knowledge of software QA methodologies, tools, and process
- Experience in writing clear, concise, and comprehensive test plans and test cases
- Hands-on experience with both white box and black box testing
- Solid experience in automation tools for unit, functional, API, UI, performance, and/or security testing
- Experience working in an Agile/Scrum development process
- Salesforce Testing, Certifications, and JIRA knowledge will be an advantage
- Hands-on experience in framework creation is preferable
- Experience in Git is mandatory
Roles and Responsibilities:
- Reviewing requirement documents, specifications to provide timely and meaningful feedback
- Creating detailed, comprehensive, and well-structured test plans and test cases
- Estimating, prioritizing, planning, and coordinating quality testing activities
- Designing and implementing tests, debugging and defining corrective actions
- Identify, record, document thoroughly, and track bugs
- Perform different levels of testing such as regression testing, sanity testing, smoke testing, etc
- Liaise with internal teams (e.g. developers and product owners) to identify system requirements, debug results
- Track quality assurance metrics
- Stay up to date with new testing tools and test strategies
- Managing and supporting the QA team
- Responsible for the deliverables of the QA team
- Reviewing test scenarios, test cases from the QA team
| REST & SOAP API ,Streaming API, Communities, Lightning , Omni Channel, Knowledge Base, Social Studio, CTI, Console Javascript) |
| • Omni Channel, CTI, Console Javascript, Communities, Lightning( Aura , LWC Components), Console Javascript |
| • Knowledge Base, Social Studio, CTI, Console Javascript, REST & SOAP integrations, Data Migrations. |
Technical Skills:
Minimum 2 to 10 years of Experience in Software Development.
Hands on experience in
Back End Development - Node/ Nest JS, Postgre Sql, Micro services,
Kafka, Netflix OSS stack, AWS
Front End Development - Mobile & web technologies, ReactJS and
ionic
Desirable – Healthcare/ AI project experience, TCP/IP and UDP
experience etc.,
Facilitate business facing workshops with the technical team and develop a technical plan.
Provide detailed specifications for proposed solutions.
Communicate architectural decisions, plans, goals and strategies to project teams.
Providing innovation to the product whilst collaborating with the product teams, business
teams and development scrum teams.
Support business and IT strategic planning.
Solves difficult problems with effective solutions using rigorous logic and methods.
Analyse current technologies used within the company and determine ways to improve.
Required Experience and Skills :
Minimum of 5 years of direct business interaction in designing technical solutions.
Experience giving technical direction to both onsite and offshore team members.
Positive outlook in meeting challenges and working to a high level.
Continuous improvement and innovative mind-set.
Ability to take a lead role and take ownership of complex data integration deliveries.
Broad technology experience, awareness of current technology trends and a sound
understanding of contemporary software engineering practices and behaviours.
Excellent presentation skills for communicating both business oriented solutions and
advanced technical concepts.
A degree in Computer Science and/or a business related degree; or equivalent work
experience.
Tech Stack includes: Angular, Java, Spring Boot, Jenkins, Oracle & REST microservices
Develop, maintain, and promote an internal web-based repository of UI design guidelines and patterns, code samples, and UI componentry.
Be an Interface with a set of clients (client senior developers and architects) to create technology specifications from business requirements for one or more modules within the project.
Responsible for preparing the technical design of the components within the module (one or more of client/web presentation tier, server tier, data access and data model, integration component, package function customization).
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