Business Analyst (Presales) - IT Service Domain

Role Overview 

We are looking for enthusiastic and driven interns to support our sales and marketing initiatives. This role provides hands-on experience in lead generation, client communication, digital marketing, and brand promotion. 

Key Responsibilities 

Sales 

• Identify and generate leads through various channels  
• Reach out to potential clients via email, calls, or LinkedIn  
• Assist in pitching products/services to prospects  
• Maintain and update lead trackers and CRM tools  
• Support the sales team in closing deals and follow-ups  

Marketing 

• Assist in planning and executing marketing campaigns  
• Create and manage content for social media platforms  
• Support digital marketing efforts (SEO, email campaigns, ads)  
• Conduct market research and competitor analysis  
• Help in brand building and promotional activities  

Good to Have 

• Experience with social media marketing tools  
• Knowledge of CRM tools (HubSpot, Zoho, etc.)  
• Basic understanding of SEO, content marketing, or analytics  
• Creative thinking and problem-solving ability  

 Who Should Apply 

• Students or recent graduates (BBA, MBA, Marketing, Business, etc.)  
• Candidates interested in sales, marketing, or business development  
• Self-motivated individuals with a willingness to learn  

What You’ll Gain 

• Real-world exposure to sales pipelines and marketing strategies  
• Hands-on experience in client interaction and campaigns  
• Skill development in communication, negotiation, and branding  
• Opportunity for full-time role conversion  

Criteria

Mandatory

Strong Product / Business Analytics profile, with a focus on B2C digital products

Mandatory (Experience 1): Must have 2+ YOE in Consumer analytics for Product / Marketing / Business / Consumer behaviour Insights for B2C Products (Don't want logistics, operations or supply-chain focused analytics profiles, they should have worked on consumer-side analytics)

Mandatory (Experience 2): Must have hands-on experience with data analysis tools (SQL or Excel or Python or R)

Mandatory (Experience 3): Must have hands-on experience with KPI dashboard creation and visualization platforms (Tableau, Power BI among others) for effective reporting at various organizational levels

Mandatory (Company): B2C product companies offering digital / Tech products (such as Fintech, EdTech, AdTech, TravelTech)

Mandatory (Exclusion): Avoid all e-commerce companies like Meesho, Amazon, Flipkart, Swiggy, as their scope of work is limited and irrelevant to their requirement.

Note: Candidates must be from B2C tech product companies where the core user experience is driven by the technology itself—not from companies like Ola, Swiggy, Zepto, Zomato, Uber, where the user experience is shaped by a tangible service (e.g., food delivery or cab rides).

Mandatory (Stability): Minimum 2 years per role required. One short stint is acceptable if there’s a long tenure (eg: 5+ years) in a prior role. Frequent job changes are straight rejects.

Note: Total years of experience must not exceed 4 years.

We are looking for a Senior Java Developer to join our core technology team and lead backend development for

our SaaS-based fleet management platform. You will work closely with the leadership team to design, build, and

scale robust backend systems that power our products.

• Design and develop scalable REST APIs and backend services using Java Spring Boot

• Own the database architecture and query optimization on PostgreSQL

• Collaborate with frontend and mobile developers to deliver integrated product features

• Ensure code quality through reviews, documentation, and best practices

• Contribute to architecture decisions and technical roadmap discussions

• Work directly with the founding team in a fast-paced, high-ownership environment

• 5+ years of hands-on ServiceNow development experience.
• 3+ years of dedicated, in-depth experience implementing, configuring, and customizing the ServiceNow SPM/ITBM suite.
• Technical Certifications:
• Must-Have: ServiceNow Certified Implementation Specialist – Project Portfolio Management (CIS-PPM).
• Strongly Required: ServiceNow Certified Application Developer (CAD).
• SPM Module Expertise (Hands-On):
• Demonstrated mastery of the PPM suite (Demand, Project, Portfolio, Resource Management).
• Proven experience with Application Portfolio Management (APM).
• Solid understanding and configuration experience with Agile Development 2.0 and its integration points.
• Platform Skills:
• Expert proficiency in ServiceNow scripting (both client-side and server-side).
• Strong knowledge of the ServiceNow platform architecture, including the Common Service Data Model (CSDM).
• Experience building and consuming REST/SOAP web services.
• Analytical Skills:
• Excellent problem-solving skills with the ability to analyze complex business requirements and translate them into technical designs.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with both technical teams and business leaders.

Preferred Qualifications:

• BS degree in Computer Science or Engineering or equivalent experience

Roles & Responsibilities

Roles and Responsibilities:

• SPM Module Implementation: Lead the design, configuration, development, and implementation of core SPM applications, including:
• Project Portfolio Management (PPM): Including Ideation, Demand, Project, Program, and Portfolio modules.
• Application Portfolio Management (APM): For application inventory, rationalization, and technology portfolio management.
• Agile Development 2.0: Configure and manage stories, epics, themes, and sprints, ensuring seamless integration with PPM.
• Resource Management: Develop and configure solutions for capacity planning, resource allocation, and time management.
• Financial Management: Assist in configuring cost models, budgets, and financial reporting related to projects and portfolios.
• Custom Development & Platform Expertise:
• Develop high-quality, scalable, and maintainable custom solutions using ServiceNow platform capabilities, including Business Rules, Client Scripts, UI Actions, UI Policies, and Flow Designer/Workflows.
• Utilize advanced scripting skills in JavaScript, Glide APIs (GlideRecord, GlideAjax), and HTML/CSS to deliver custom functionality.
• Serve as the technical SME for the SPM module, providing guidance on best practices and platform limitations.
• Integrations:
• Design and implement integrations between ServiceNow SPM and other enterprise systems (e.g., Jira, Azure DevOps, financial systems) using IntegrationHub, REST, and SOAP APIs.
• Stakeholder Collaboration & Support:
• Collaborate with business analysts and stakeholders to gather requirements, create technical designs, and deliver solutions that meet business needs.
• Provide advanced support for SPM applications, troubleshoot complex issues, and perform root cause analysis.
• Reporting and Analytics:
• Create sophisticated reports, Performance Analytics dashboards, and custom visualizations to provide stakeholders with actionable insights into portfolio health, project status, and resource utilization.
• Governance and Maintenance:
• Manage application upgrades, patching, and release cycles for the SPM suite.
• Ensure adherence to coding standards, development best practices, and effective use of update sets for deployments.

A business development executive (BDE) is responsible for driving a company's growth by generating revenue, increasing sales. They do this by identifying new business opportunities, building relationships with clients, and developing strategic partnerships. 

Responsibilities

• Identify new business opportunities: Research market trends, analyze competitors, and identify new business opportunities 
• Build relationships with clients: Identify client needs, establish long-term relationships, and ensure client satisfaction 
• Develop sales campaigns: Set sales goals, evaluate sales team performance, and develop sales campaigns 
• Conduct market research: Perform in-depth market research to identify business opportunities 
• Develop business strategy: Monitor sales and KPIs to evaluate and optimize business strategy 
• Use negotiation skills: Use negotiation skills to build relationships and close contracts with clients 
• Promote company products: Promote the company's services to clients 
• Collaborate with other departments: Collaborate with sales, marketing & development team.

Skills 

• Strong communication skills, including verbal, written, and presentation skills
• Ability to listen and empathize
• Ability to build rapport and maintain relationships
• Ability to use presentation tools
• Ability to take up new challenges and overcome obstacles

Job Description

FrecklEd.AI is expanding its sales team and we're hiring Sales Executives and Senior Sales Executives. Join us in driving innovation and making a meaningful impact in the world of AI technology.

Responsibilities:

• Identify and engage potential clients to generate new business opportunities

• Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions

• Achieve individual and team sales targets, driving revenue growth

• Deliver persuasive sales presentations and negotiate contracts with clients

• Collaborate with internal teams to ensure successful project implementation and client satisfaction

• Stay updated on industry trends and the competitive landscape to stay ahead in the market. 

• Meeting clients and helping in the closure of sales.

Requirements:

• Proven track record in sales 1 – 2 years experience.

• Excellent communication and interpersonal skills

• Strong negotiation and closing skills

• Self-motivated and target-driven mindset

• Ability to work independently and in a team environment

• Familiarity with CRM software and sales tools is a plus.