Title: Associate Product Manager The Associate Product Manager works out of the Mumbai office as part of the technology team to help Greenlight Planet’s EasyBuy business unit design and develop software to improve its field force operations Prior Experience: 1 year CTC: 4-6 LPA Positions open: 1 (Mumbai) We are looking for candidates with an affinity for technology and automations, curiosity towards advancement in products and strong communication skills for our in house software development team. Moreover, the candidate should be self-driven, eager learner and demonstrate great attention to detail. Key Responsibilities - Gather, prioritize and refine requirements while keeping team members well informed Create Use Cases, Flow Charts, PRDs for business requirements, user requirements, functional & non-functional requirements and system requirements Rolling out of new products/apps/automations and resolving stakeholder queries/issues Automate business processes using tools like Zapier/Google Scripts, other automation tools Collaborate with cross-functional groups and assist in the entire product lifecycle from design to launch Responsible for testing of applications/solutions/web panels at various stages of the lifecycle Working with the development team/or independently on integrations (using 3 rd party tools to create mobile applications) Travel as per company requirement to places including but not limited to Kenya, Uganda, Nigeria, Myanmar and Tanzania Requirements - The ability to structure and analyze ambiguous problems The ability to communicate ideas clearly through workflows, feature descriptions etc. Proactive and willingness to get hands dirty Attention to detail
We are looking for Customer success Manager who is a champion not only in customer support but also account management and business development with a minimum of 3+ years ex. Key Responsibilities: - Develop and execute a 360 degree customer success strategy to promote customer loyalty and retention - Build a framework and establish customer support practices, including live customer support and knowledgebase - Be the product champion, and get involved in all aspects of the development lifecycle to keep updated on the latest features and enhancements introduced - Think from the customer's point of view and identify areas of improvement from the product and support perspectives, including enhancements, bugs, tips and tricks - Develop strong customer relations and be the go-to person for the customer Work closely with the Growth and Marketing teams to feed insights, learnings and voice of the customer Note: Customer service is a small subset of Customer Success. We need a champion who proactively manages all customers, ensures their activation and ultimately tie it to increase revenue/customer (This is a key mindset) Skills: - Strong interpersonal skills, both verbal and written - Technical aptitude and ability to learn software programs - Problem-solving skills and ability to identify tricks to help customers - Experience working with core teams within an organisation - development, testing, marketing - Data-driven and analytical thinking Important note for applicants - while applying, please add a cover letter, detailing your understanding of day to day tasks for a Customer Success Manager and your past experience that makes you a good fit for this.
About Us UpGrad is an IIT Delhi alumni and Ronnie Screwvala founded company where we focus on enabling universities to take their programs online. Given team's background in education and media sectors, we understand what it takes to offer quality online programs, and at UpGrad - we invest alongside universities to build and deliver quality online programs (content, platform, technology, industry collaboration, delivery, and grading infrastructure). You can read about some of our press releases at - UpGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany. We were also covered by the Financial Times along with other disruptors in Ed-Tech UpGrad is the official education partner for Government of India - Startup India program too We were also ranked as one of the top 25 Startups in India 2018 Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning At UpGrad - we have partnered with leading universities such as IIIT Bangalore, BITS Pilani, MICA Ahmedabad, IMT Ghaziabad and Cambridge University's Judge Business School to offer programs in the domains of Data, Technology and Management What you would be doing Own the product roadmap for the marketing website (www.upgrad.com) - work with business teams to deliver launch of new programs, new program configurations and program portfolio pages Conceptualise and build new products for increasing visitor conversion Design and execute multiple A/B and multivariate tests to optimize conversion across different steps of the acquisition funnel from landing pages to conversion Analyze and track funnel performance - use different analytics products to analyse and interpreting trends and provide actionable insights Produce meaningful Funnel KPI dashboards and deliver monthly, cross-channel performance reports with actionable insights for product, marketing and business teams What we are looking for Bachelors in Computer Science, EE, Mathematics or related work experience Excellent problem-solving skills with strong ability to break down problems and prioritize based on ROI 1+ years of experience in shipping growth products or working in growth teams preferable Strong analytical skills, comfort with handling data sets and deriving insights or building attribution models using the data Experience with analytics tools such as Google Analytics, Clevertap/Mixpanel etc Proficiency in Excel; proficiency in SQL is preferable
ION’s core business model is to “License” its technology to companies who want to manufacture li-ion batteries to sell to OEMs and end customers. Each licensee is a bg company with Manufacturing and Marketing capabilities to bring ION’s technology to market. ION charges an upfront fee and a royalty on each unit that the licensee sells. To help licensees understand the licensed technology, and to help them customise the technology to suit the licensee’s needs, a ‘Licensee Success’ team works with all the licensees. We are looking for Program Managers who can lead our Licensee Success teams to make all licensees fall in love with us. Responsibilities Complete Ownership of timelines and efficiency of the Licensee Success team Making Licensees fall in love with us Onboarding of New Licensees Conduct Sprint Planning, Stand Ups for the Licensee Success team Project Management of all projects (more than 5) running at the same time with different licensees Set up processes that enable ION Energy add more licensees and scale sustainably Understand Technical Requirements of Licensees and work with the Engineering team to fulfill them -- Requirements -- Having the below skills / experience will help. You do not need to tick all the boxes below. However, the more the merrier. Experience with Sprint Planning and Scrums Prior professional experience as an engineer is a plus Experience with multi-faceted roles, preferable in Engineering companies -- Core Values and traits -- Instinct to take ownership Very fast learner Great Analytical and Problem Solving Skills Ability to understand technology and engineering nuances very quickly Good at forming relationships with internal and external people Excellent written and verbal Communication Skill Have patience and Agility at the same time :-)
LogiNext is looking for a dynamic and competent Product Manager to become the eyes and ears of our clients and translate their needs into the world's best SaaS product. You will work closely with the engineering, design and business development team to come up with the best strategy for product features and roadmap to solve on-ground logistics problems. You will be accountable for the entire product lifecycle, right from planning through development, go-live, and retirement phases. - You possess a strong understanding and experience in launching enterprise SaaS products with a customer centric vision. - You have a passion to deep-dive into data and ability to make your decisions on basis of the data you have - or don- t have. - You are a master at creating a win-win situation for your customers and your product by providing compatible world-class solutions to customers problem.Responsibilities :- Build the product strategy and roadmap in line with customers problems and company's vision- Lead a set of cross functional teams by translation of the product strategy into detailed requirements and prototypes to drive the product development goals - Identify market opportunities with research and competitive analysis and integrate it into product requirements to enhance user satisfaction- Analyze complex use cases with experience in using analytics platforms to understand product usability and break them down to simplify user experience- Design simple and intuitive user interfaces through wireframes and mock-ups- Listen to the clients on an ongoing basis, be a trusted advisor and work towards aligning our offerings to their expectations- Develop and launch new products while enhancing the existing products on a timely basis- Communicate the product solutions and offerings effectively internally and externally- Be persistent and professional in pursuit of all product deliverables and documentation such as PRD and Knowledge Base- Be updated with the emerging trends in IT and technical architectureRequirements : - Master's Degree in Computer Science, Information Technology, Business Management, Statistics or related field - 5+ years of experience managing web and mobile products with a background in technical product management or engineering- 3+ years of experience in building global enterprise SaaS products - Prior experience in logistics, supply chain, e-commerce or transportation domain is a plus- Proven ability to drive large scale products with deep understanding of agile, high collaboration and leadership in a highly accelerated work environment- Excellent client-facing and internal communication skills with a fair understanding of what makes a good user experience and beautiful design- Spontaneous, quick thinker and a self-starter with key organizational skills that includes attention to detail and multi-tasking
What will you be required to do? You will be responsible for determining customers' needs and desires by specifying the research needed to obtain market information. You will recommend the nature and scope of present and future product lines by reviewing product specifications and requirements; appraising new product ideas and/or product or design changes. You will have to continuously assesses market competition by comparing the company's product to competitors' products. You will be providing source data for product line communications by defining product marketing communication objectives. You will have to pioneer in bringing new products to market by analyzing proposed product requirements and product development programs; preparing returnon- investment analyses; establishing time schedules with engineering and business. You will be required to maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. You will the complete owner of the product and will be responsible for detailing out each and every specification in the product document. Does this sound like you? You have 3-8 years of experience in building a consumer facing product and have created an impact You are transparent about your prioritization and roadmap process You have the ability to Say “No,” but explain why in terms that stakeholders understand You are a ruthless prioritizer while balancing the needs of customers and stakeholders You bring evidence-based decision-making in your communication You are able to communicate and derive the maximum out of the business leads You have excellent leadership, communication and detailing skills You hold a degree from a premium MBA college or engineering graduate from Tier 1 institutes You are a research oriented self-starter with genuine curiosity of looking at the bigger picture - constantly seeking out ways to improve customer experience Interest and background in technologies and the logistics sector are an added bonus You hold a degree from a premium college, you will still be tested on IQ and SQ. We use this to filter but we don’t hold this against you. You manage your day by work and not by watch. If this sounds like the perfect opportunity for you, get in touch with us. We can’t wait to hear from you!
The duration of this internship is 3 to 6 months. Broadly speaking, we are looking for someone with a keen sense of: - Conceptualization and defining product features - Translating high-level requirements into functional user interfaces - Diagnosing design problems and guiding solution development - Architecting information for findability and discoverability - Wireframing and prototyping with interaction flows - Presenting designs and articulating design decisions
Key Responsibilities • Create and own a product roadmap and ensure execution in line with the product strategy • Collaborate with business and marketing teams to ensure that the requirements are crystal clear and translate the same into actionable tickets • Define metrics to measure the health and success of the product. Identify growth and improvement opportunities at each stage of the funnel What we expect • 2-3 years of experience working on consumer technology products. You can take business requirements and turn them into a roadmap of features with some guidance. • You have prior experience in understanding and solutioning with APIs • You are able to evaluate opportunities and progress towards goals without getting bogged down by complexity or ambiguity. • You continually maintain a prioritized backlog with clear and concise user stories. • Collaboration: You know how to influence people to get things done across any job functions. People love working with you. • You write and communicate your thoughts / ideas effectively Preferred Experience • Bachelor’s Degree in Computer Science, or related technical fields.
Person will be responsible for: 1. Manage the project team throughout the project life cycle. 2. Ensure timely attainment of project milestones and deliverables. 3. Ensure client communications and requirements are dealt with on time. 4. Ensure project risks and bugs and taken care of within time. 5. He has to have sound technical knowledge and man management skills to ensure optimal utilisation of resources. 6. He should be good at determining optimal resources required for effectively completing the projects on or before time.
Requirements - Knowledge of latest design trends, techniques, and technologies - Contemporary user-centered design methodologies - Transforming complicated screens into simple, easy-to-use ones - Providing both, analytical, as well as creative ideas, to a design task - Wireframing tools like Axure, MS Visio etc. - Strong written and verbal communication - Strong documentation and presentation Responsibilities - Executing user experience design as a part of a multi-disciplinary team from concept to final sign-off - Translating high-level requirements into functional user interfaces - Architecting information through hierarchy models, organizational schemes etc. for findability and discoverability - Systematically ideating design and redesign options to make things easier, more organized, and visually appealing - Creating conceptual diagrams, wireframes, and prototypes with interaction flows to effectively communicate interaction and design ideas - Presenting designs to peers, cross-functional teams and manager level stakeholders and being able to explain why certain designs work better in particular circumstances - Collaborating with clients to come up with solutions - Researching user experience design and technology trends - Setting up and updating design guidelines, best practices and standards
MIICA Systems is building the next generation Analytical system myA2R for Quick Service Restaurants allowing Small and Medium enterprises with Single or Multiple of locations to capture, monitor and build transversal learning which will help in increasing their efficiencies and improve their business. The myA2R Platform provides the key capabilities to: • Capture the granular level data from the location of business • Automated crunching and mashing up of data to provide pre-built analytical views • Drive strategy decisions to improve the efficiencies at all levels of the business operations • Analyze and listen to the Voice of the Customer being provided thru the insights • Gain actionable insights to improve customer experience and sales We are looking for a Product Manager to own core MyA2R platform capabilities related to capture, analyze and present actionable insights. The ideal candidate will possess a unique blend of business and technical savvy, a big-picture vision, and the drive to make that vision a reality. Responsibilities: • Articulate the vision, product roadmap and business requirements driven by intimate knowledge of the customer needs and market opportunities • Conduct market research supported by on-going visits to customers and non-customers • Provide actionable guidance to Development Team with clear prioritization of development efforts to deliver on their quarterly commitments • Work closely with designers and developers, providing thorough reviews and necessary guidance to iterate over solution designs • Create and present developer-facing work products (e.g. taxonomies, navigation, page flows) • Evangelize the product vision with effective and powerful communication • Create and present high-quality customer-facing deliverables (roadmaps, user stories, designs) • Guide the Product Marketing team to identify target customers, develop differentiated product messages, articulate key benefits, and execute go-to-market plans
Fynd is India’s largest offline to online fashion platform. Fynd works with 300+ brands across 9000+ stores in 40+ cities to aggregate store inventory in real time. Across Fynd’s own direct to consumer channel, instore omnichannel and api consumption channels, Fynd distributes this inventory feed to drive transactions and manage fulfilment. As Product Manager, you will be part of a team that builds data products from existing ideas, and help to develop new ideas based on market trends & feedback. You must possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality. You must enjoy spending time in the market to understand their problems, and find innovative solutions for the broader market. You must be able to communicate with all areas of the company. You will work with product development to define product requirements. You will define the go-to-market strategy, product positioning, key benefits, and target customer. We're looking for someone who has a monetization-focused product manager background that can shape the future of our paid products. You’ll become the voice of our revenue-generating products by focusing on synthesizing external research, internal analytics, and cross-functional team feedback into a long-term product vision and near-term execution plan. Responsibilities - Ideate, plan, prioritise, and clearly define product requirements - Manage product features working closely with developers, designers and other relevant teams - Ensure all product integration, enhancements and changes are launched as per defined scope - Take appropriate actions to improve product and product line efficiencies and performance (revenue, retention & growth, customer satisfaction) - Track progress of market specific product improvements and measure impact - Define and drive key drivers of growth and optimize conversion, expansion and retention - Complete P&L ownership of the product - Define KPI metrics, and measure success of all releases - Have a deep understanding of the end user - Lead and collaborate on all business readiness activities including product testing, end user education, rollout, iteration and support - Be the product evangelist, represent the product in online communities, conferences, interact with experts, demonstrate the product at peer events and other activities that aim to educate customers about the technical benefits of the product Requirements - Bachelors degree in a technical discipline (Computer Science, Technology, Engineering, Math) or equivalent experience - 3+ years experience building, delivering, and supporting data tools, services, and/or products - Technical experience with analytical tools, methodologies and design - 3+ years of experience with SQL and/or NoSQL, BI systems, which could have been gained as part of the experience building, delivering and supporting data services, tools and products, or in addition to that experience - Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions. - Experience with growth platforms (Segment, Google Analytics etc.) to drive Growth - Solid understanding of subscription products and self-service funnels - Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment - Strong verbal and written communication skills in English with demonstrated experience engaging and influencing senior executives
Principal responsibilities: - The perfect candidate is a strategic thinker who is extremely analytical and detail oriented and great at multitasking and prioritizing, as well. - As a product manager, you will take end to end ownership of a product line, identify market requirements, define the product vision, create preliminary design concepts and drive the implementation of the product roadmap. Key Areas of Responsibility: - Analyze the effectiveness of the current features and define ways to improve them in order to reduce failure rates, increase usage and improve order conversion rates based on analytics data and good understanding of customer needs. - Work closely with business stakeholders to help define the product strategy that meets the external & internal customers needs while satisfying scalability, reliability, performance, and resource costs. - Work closely with the design & development teams to explain requirements of new features and change requests for current features. - Closely manage rollout of all product requirements with focus on both quality and time to market. - In charge of competitor analysis, market analysis, product analysis, business cases, product evolution, feature prioritization, high level requirement gathering, and product marketing. - Leverage research, feedback, and interviews to understand the needs of of our users and carve out new product features and directions. Desired Skills and Experience - 2-4 years of Product Management experience working in the online industry (Backend & Mobile). Software Engineering background required (CS degree and/or deep coding experience) - Works well under pressure has the ability to work within stringent timelines and to collaborate across departments to achieve results. - The successful candidate must be a self-starter, be able to manage multiple tasks and projects simultaneously, own deliverables end to end, prioritize workload effectively, and thrive in a dynamic environment. - Must be a true problem solver with outstanding skills in discovery techniques and the proven ability to translate the underlying business needs of requests into actionable items. - A strong focus on detail, with the proven ability to ensure data and related reports are thorough and totally reliable. - A demonstrated enthusiasm for learning and working with new tools and technologies is essential. Must have a demonstrated ability to recommend the right tools and learn them as autonomously as possible. - Must be a strong and enthusiastic team player with excellent verbal and written communications skills. - Demonstrated ability to effectively establish and maintain working relationships with all levels of the organization. - Experience with business users and able to translate business requirement into software requirements. - Customer Focused approach to solutions. - Solid understanding of web/portal behavior. Qualifications: - B.E./B.Tech a must. - MBA from Premier institutes Preferred
We are a year old bootstrapped startup, working on a social sharing mobile app to explore drinks and drink related activities happening around the city. We have recently launched in the public beta space, and are all set to experiment with innovative ways to reach out to our target users and capture their attention. We are looking connect with creative, passionate & vibrant individuals, via this platform, who can help us with lean growth of our user base as well as evolve the product. We are looking to collaborating with a freelancer or consultant, who can help us ideate and strategise the way forward. We haven't mentioned a suggested salary range in the current posting since we'd prefer discussing it upon connecting with the individual. We are a small team. We love discussing experimental ideas and can't contain our curiosity for cocktails & more.