
Product Analyst (Process Excellence Team, Episource)
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Key Responsibilities and DeliverablesĀ
- Ensure timely release of features and bugs.Ā
- Talk to development team and ensure all roadblocks are cleared.
- Participate in user acceptance testing and undertaking the functionality testing of new systemĀ
- Do due-diligenceĀ (or innovative workshops) with teams to identify areas of SalesforceĀ improvementĀ
- Interpret business needs and translating them into the application and operational requirement with the help of strong analytical and product management skillsĀ
- Prepare requirements and act as a liaison between development team and opsĀ Ā
- Create stories in JIRA and ensure they are discussed with dev team for proper sign offs.Ā
- Prepare monthly, quarterly and six months plan for product roadmap
- Create product roadmaps after discussing with business heads.Ā
- Ideate and define epics for the product and then define product functions.Ā
- Each feature or new product development should result in cost per chart optimization or in helping new business lineĀ Ā Ā Ā Ā Ā Ā
- Work on other product lines associated with Salesforce
- Based on business need, work on other product line like retrieval, coding and HRA business on Salesforce
- Training about products and its usage to the customer
- Give proper training to end users on the product usage and its functionality
- Prepare product training manuals during roll out.Ā Ā
Skills & Attributes required
- Technical Skills
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- Statistical Analysis Tools and techniquesĀ
- Process Definition, Process Designing, Process Modelling and Simulation, Process and Program Management and BPRĀ
- Mid/Large Scale transformations and System Implementations ProjectĀ
- Stakeholder Requirement Analysis
- Should have good understanding of the latest technology like Machine learning, Natural language processing, & AWS.
- Strong Analytical SkillsĀ
- Data Exploration and Analysis
- Has the ability of start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, perform insightful analysis and draw conclusions relevant to the business problemsĀ
- Communication SkillsĀ
- Has the ability to communicate effectively to all the stakeholders
- Demonstrated ability to communicate complex technical problems in simple plain stories
- Ability to present information professionally and concisely with supporting data
- Creative Problem Solving and Decision Making
- Needs to be a self-initiator and should be able to work independently on solving complex business problems
- Needs to understand customer pain points and should have the ability to innovate processes
- Inspecting process meticulously, identify value-adds thereby re-aligning processes for operational and financial efficiencyĀ

About Episource
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PLEASE SHARE RESUME ON the mail where has been mention ed in questtion or else wont be able to contact you soonĀ
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Under broad guidance, performs activities related to the analysis, design, programming, debugging, modification, and maintenance of software enhancements and/or new products.
Essential Functions
⢠Under broad guidance, analyzes, designs, programs, debugs, modifies, and maintains software enhancements and/or new products used in local, networked, or Internet-related computer programs.
⢠Under broad guidance, may interact with users to define system requirements and/or necessary modifications.
⢠Prepares feasibility studies to evaluate requirements for new and revised programs.
⢠Translates detailed design specifications into computer program instructions, debugs routine programs, prepares system test data and prepares program documentation.
⢠Completes documentation and procedures for installation and maintenance.
⢠Code may be used in commercial or end-user applications, such as desktop applications, mobile apps, financial management.
⢠Using current programming language and technologies, writes code, completes programming, and performs testing and debugging of applications.
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