Product Manager

We’re looking Graduate Freshers / Junior Developers to join a leading product-based technology company and work on ServiceNow CSM, enterprise applications & digital workflows.

Job Description – Front Desk Receptionist

Company: POSSPOLE Pvt. Ltd.

Position: Front Desk Receptionist

Location: Cubbon Park / Hudson Circle, Bengaluru

Employment Type: Full-Time

Working Days: 6 days a week

About the Role

We are looking for a well-presented, confident, and professional Front Desk Receptionist to be the first point of contact for our organization. The candidate will be responsible for managing the reception area, welcoming visitors, handling calls and correspondence, and supporting day-to-day administrative activities.

Key Responsibilities

• Welcome and professionally assist visitors, clients, partners, and guests.
• Manage the reception desk and ensure a professional first impression of POSSPOLE.
• Handle incoming calls, emails, and general enquiries.
• Maintain visitor records and coordinate visitor access with the concerned teams.
• Manage meeting room bookings and assist with meeting arrangements.
• Receive and distribute courier, mail, and other deliveries.
• Coordinate with HR, Admin, and other departments for routine requirements.
• Maintain reception and common areas in an organized and presentable manner.
• Support basic administrative and office coordination activities.
• Maintain confidentiality of company and visitor information.
• Handle other front-office responsibilities assigned by the management.

Requirements

• Graduate in any discipline.
• Female candidates preferred/required for this role.
• Excellent verbal and written communication skills.
• Pleasant, professional, and confident personality.
• Good interpersonal and organizational skills.
• Basic knowledge of MS Office, email, and computer applications.
• Ability to handle multiple tasks and visitors professionally.
• Prior experience in front office, reception, hospitality, or administration will be an advantage.
• Freshers with strong communication and presentation skills may also apply.

Key Skills

Communication | Customer Service | Front Office Management | Visitor Management | Telephone Etiquette | Administration | MS Office | Coordination

What We Offer

• Professional and dynamic work environment.
• Opportunity to interact with senior management, clients, partners, and visitors.
• Exposure to a growing product and innovation ecosystem.
• Learning and growth opportunities within POSSPOLE.

Interested candidates can share their updated CV along with their contact details.

Ensures the Daily/Weekly/Monthly reporting are sent timely

Ensure Accuracy of data reported

Updates and analyzes monthly billing hours reports

Prepares daily status report to keep a check on internal targets

Review the collated data to drive inferences and trends to improve process performance.

Analyzes productivity and inquires into the causes of slippages.
Attends weekly review meetings with clients on various reports.

Customizes reports as required by clients.

Audits all MI prepared by the Executives

Ability to make things with in the TAT and SLA

Ensure data protection for all MI

Ensure controlled access levels for all stakeholders accessing the MI Folder

Hand of experience in advance Excel

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.