
Associate Product Manager
at Best-in-class technology & software infrastructure in Mumbai
- Developing new product features
- Working on developing https://www.productmanagerhq.com/2018/10/product-strategies-for-switching-costs/">product strategies
- Problem Solving
- Communication
- Analytical
- Project Management
Job Responsibilities
- As an APM, you will be reporting to Product Owners. Our product is at a very young age, and hence has a long way to go. As an APM, you get to work on the vision of the product and get direct involvement with the ideation and implementation of product features. The key responsibilities of this position will be:
- Collecting quantitative https://www.productmanagerhq.com/2018/06/data-driven-vs-data-informed/">product data and metrics
- Synthesizing https://www.productmanagerhq.com/2018/08/effective-user-interviews/">customer research
- Gathering product https://www.productmanagerhq.com/2014/10/what-is-a-user-story/">requirements and aligning them with business goals
- Coordinating with https://www.productmanagerhq.com/2015/04/how-to-work-with-stakeholders-as-a-pm/">stakeholders to achieve the product vision

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About the role:
For a Customer Experience Inbound executive, we are looking for an enthusiastic, driven, and motivated individual - ideally a people person,
who will be able to -
- Respond to customer queries in a timely and accurate way, via phone, email, or chat. Make the customers feel at ease and let them know that we’ve got their back.
- Identify customer needs and help them provide a 360-degree experience.
- Be part of the blended process, i.e. Inbound calls, Outbound calls, Chats, or e-mails as and when required.
- Handle Escalations of all types and nature.
- Handle E-commerce channels.
- To perform all duties to a high standard of customer care in attitude, approach, and resolution.
Pre-requisites
- A chance to earn monthly as well as annual incentives.
- Proficiency in English and Hindi.
- Excellent knowledge of MS Office, Excel, and PowerPoint
- Fast learner with and passion for sales and an understanding of negotiation techniques
- Self-motivated with a results-driven approach
- Graduate degree
Netsuite Technical Consultant
Job Summary:
• Work closely with functional consultants for the successful implementation of the
project.
• Provide NetSuite training and technical support to end-users throughout the
implementation.
• Provide technical support to clients as and when required post-implementation.
• Should have experience on Suite talk, Suite Builder, Suite Analytics, Suite Let.
• Perform integration, configuration, data migration and user access control settings
involving NetSuite.
• Development of Scripts and Workflows to Enhance NetSuite. Create, Maintain, &
Optimize existing NetSuite customizations
- A job description for an SAP subject matter expert (SME) may include the following skills and responsibilities:
- Analytical and problem-solving skills: SMEs need to be able to analyze complex problems, identify patterns, and propose solutions.
- Communication skills: SMEs need to be able to share their expertise with others, including in meetings, training sessions, and seminars. They may also need to interact with customers.
- Commitment to relevancy: SMEs need to keep up with changes in industry practices and protocols.
- Continuous learning and adaptability: SMEs need to be eager to learn and stay current with the latest updates.
- SAP functional skills: SMEs need to have a deep understanding of SAP modules.
- Process standardization: SMEs may be responsible for standardizing processes and ensuring proper alignment within their area of the business.
- Identifying and fixing operational issues: SMEs may identify and fix operational issues that staff face on a daily basis
**Job Title: Content Writer (Technical Focus)**
**Job Description:**
We are seeking a skilled Content Writer with a strong background in technical writing to join our team. The ideal candidate will have a passion for creating engaging content that simplifies complex technical concepts for a diverse audience. As a Content Writer, you will play a key role in producing high-quality documentation, articles, blog posts, and other written materials that showcase our products and services.
**Responsibilities:**
1. **Create Compelling Content:** Produce clear, concise, and engaging content for various mediums including blog posts, articles, whitepapers, case studies, and product documentation.
2. **Technical Writing:** Translate complex technical concepts into easy-to-understand, accessible content for both technical and non-technical audiences.
3. **Collaborate with Subject Matter Experts (SMEs):** Work closely with product managers, engineers, and other stakeholders to gather information and insights for content creation.
4. **Content Strategy:** Contribute to content strategy development by identifying key topics, trends, and areas for content expansion.
5. **Content Optimization:** Ensure all content is optimized for SEO, readability, and user experience, following best practices for online content.
6. **Quality Assurance:** Review and edit content to ensure accuracy, clarity, consistency, and adherence to brand voice and style guidelines.
7. **Stay Updated:** Keep abreast of industry trends, new technologies, and best practices in technical writing and content creation.
**Requirements:**
1. **Proven Experience:** Minimum 2 years of experience in content writing, with a focus on technical writing.
2. **Strong Writing Skills:** Exceptional writing, editing, and proofreading skills with meticulous attention to detail.
3. **Technical Aptitude:** Solid understanding of technical concepts related to software, IT, engineering, or other relevant fields.
4. **Communication Skills:** Ability to communicate complex ideas effectively to both technical and non-technical audiences.
5. **Collaborative Spirit:** Strong teamwork and collaboration skills, with the ability to work effectively with cross-functional teams.
6. **Adaptability:** Ability to work in a fast-paced environment and adapt quickly to changing priorities and deadlines.
7. **Tools Proficiency:** Familiarity with content management systems (CMS), SEO tools, and other relevant software is a plus.
**Education:**
Bachelor’s degree in English, Journalism, Communications, Computer Science, or a related field.
**Preferred Qualifications:**
- Experience with software documentation tools such as Confluence, MadCap Flare, or similar.
- Knowledge of HTML, CSS, and basic web design principles.
- Experience with Agile development methodologies.
**Benefits:**
- Competitive salary
- Health insurance
- Retirement savings plan
- Flexible work hours
- Professional development opportunities
- Dynamic and collaborative work environment
**How to Apply:**
If you meet the qualifications and are excited about the opportunity to join our team, please submit your resume, cover letter, and writing samples to [contact email]. Include "Content Writer Application" in the subject line. We look forward to hearing from you!
Should be Graduated in the year (2021/2022) (BE/B.Tech, MCA, M.Tech)
-Good in aptitude and problem-solving skills
-Excellent in communication(Mandate)
-Passion to work in the tech industry
-Good to have exposure/trained/certified on any tech skills
The responsibilities and duties section is the most important part of the job description. Please read them below and if interested, do go ahead and apply!
Roles and Responsibilites:
- Manages talent acquisition process, including sourcing, testing, interviewing, hiring and onboarding
- Keeps job descriptions up-to-date, accurate and compliant with relevant federal, state and local laws for all positions
- Develops training and performance management program that ensures all employees are familiar with their job responsibilities, as well as relevant legal and safety requirements
- Creates and updates compensation strategy through market analysis and pay surveys
- Handles investigation and resolution of employee issues, concerns and conflicts
- Ensures all employment practices comply with federal, state and local regulations
The ideal candidate is well versed in Photoshop and experienced in all manner of web-design elements, such as the design and layout of buttons, links, menus, and text.
Will work creatively and directly with User Interface Head to create and deliver quality work in a timely manner.
Will be responsible for creating the look and feel of the public website/marketplace/eCommerce
Creating responsive design using media query and bootstrap.
Web and mobile UI/UX design & wireframe mockups, and prototypes Using Photoshop, illustrator online mockup tool. Graphic work like logo, brochure, magazine ad, poster, icon & infographic design using Photoshop and illustrator and any previous eCommerce/marketplace will be an added advantage.
KEY Responsibilties
- Align with product managers, business analysts, developers, and other stakeholders to gather product inputs.
- Understand and decipher user journeys while drafting product flows.
- Be able to accept creative feedback and inculcate the same in their writing.
- Highly creative with excellent communication and team player abilities.
- Understand the Transportation industry.
- Research fintech industry snippets (combining online sources, interviews, and studies).
- Prepare well-structured product flows using research, writing techniques, and logic.
- Coordinate with marketing and design teams to illustrate product draft.
- Ensure all-around consistency (style, fonts, images, and tone).
- Update product content as needed.
KEY Proficiencies
- We are looking for someone with 3-9 years of overall working experience as Content writer.
- Bachelors/Master’s degree in any discipline.
- Ability to meet deadlines and willingness to explore new domains.
- Proven work experience as a Content Writer, Copywriter, or similar role.
- A team player willing to do what it takes.
- Experience doing research using multiple sources.
- Familiarity with product writing and its nuances.
- Able to create audio/video content for product.
- Excellent writing and editing skills in English.
- Ability to communicate technical aspects to people with non-IT background.
Greeting of the Day!
Fitser Pvt. Ltd a Global Partner of Met Group of Companies Currently Hiring Customer care, Senior Customer Care Executive, Web Consultant Sr. Web Consultant for Outbound Voice Process
* Please Note its Not Work From Home
Salary: Fresher- 8000-12000 (For Fresher’s)
Experienced – Negotiable (No constraint for right Candidates)
Shifts- Morning (5.30 am-2.30 pm) with Home Pickup
Night (8. pm-5 am) with Home Drop
Process - Website
Required Skills:-
Good Command over English
Minimum 12th Passed with Good Communication in English
Must be Okay with BPO Environment
Minimum 6 months International BPO Outbound Experience will be preferable
Minimum 6 Months Website Experience will be preferable
*Fresher are also Welcome with good command over English
He/She will lead efforts in building excellent and intuitive application design. Being one of the early team members will allow him/her to work with the founding team to shape and build the product from scratch.
Responsibility
Gather and evaluate user requirements in collaboration with the product team and front-end engineer
Design graphical user interface, elements and illustrations for young Indian users
Develop UI mockups and prototypes that clearly illustrate how the app looks like
Lead user research on the design front and thrive for more intuitive user flow and elements. Incorporate changes in the design based on user feedback
Adhere to style standards on fonts, colors and images
Requirements
Proven work experience as a UI/UX Designer of mobile applications or similar role
Portfolio of design projects
Mastery of design tools (e.g. Sketch and InVision)
Team spirit; good communication skills to collaborate with various stakeholders in a fast-paced environment
About us
Cold Brew Tech is a Bangalore based seed-stage startup focussed on creating impact in the internet consumer space with an added focus on youth and people coming online for the first time in India - NHB users (Next Half Billion). It is founded by IITK alumni - Bhanu Pratap Singh Tanwar (ex-Deutsche Bank), Hardik Bansal (ex-WorldQuant, University of Maryland), Harshvardhan Chhangani (ex-Paytm).

