Product Manager

Responsibilities:

• Coordinating with development teams to determine application requirements.
• Writing scalable code using Python programming language.
• Testing and debugging applications.
• Developing back-end components.
• Integrating user-facing elements using server-side logic.
• Assessing and prioritizing client feature requests.
• Integrating data storage solutions.
• Coordinating with front-end developers
• Developing digital tools to monitor online traffic.
• Performing all phases of software engineering including requirements analysis, application design, and code development and testing.
• Designing and implementing product features in collaboration with business and IT stakeholders.
• Must be able to contribute to tally automation.

Skills required:

• Web development using HTML, CSS, JS, good team player, agile delivery, application deployment on cloud using docker/kubernetes containers.
• Should be able analyze the requirement, develop the scripts/POCs
• Should have knowledge on deployments and documentation of the deliverables
• Experience working on Linux environments
• Experience working on Python Libraries
• Hands on Experience on version control tool
• Experience on SQL data base.
• Expert knowledge of Python and related frameworks including Django and Flask.
• A deep understanding and multi-process architecture and the threading limitations of Python.
• Must have experience on MVC framework
• Ability to collaborate on projects and work independently when required.

Position Description:

Position Objectives:

SAP SCM Architect will involve in the implementation of SAP S/4HANA transformation program for customer. The Consultant should have good hands-on experiences on the SD, MM, PM, WM, PP, QM & IS-Retail modules of SAP. He/she will interact with the business and get the requirement to map it in SAP S/4HANA SCM modules. Must be able to guide the onsite and offshore functional and technical teams from SCM perspective. The person should be Bilingual (Able to Speak/Read/Write Thai and English language fluently)

The SAP SCM Architect should be able conduct workshop at client location to showcase the solution implemented in SAP S/4HANA as per the business requirements. He/she should be proficient in making configuration changes and deployment in both ECC and SAP S/4HANA.

Experience in Telecom Business will be preferable.

Key Relationships:

Onsite: Client IT and Business, TCS Project Manager and the rest of the TCS onsite functional/technical team

Offshore: TCS Offshore Project Manager, offshore functional/technical delivery team

Key Responsibilities:

The SAP SCM Architect is responsible for:

·       Participate/manage important client engagements regarding the implementation of mainly SAP S/4HANA SCM modules. Should be able to capture and translate business needs into functional specifications

·       Assist/Manage projects independently from blueprint to go-live by applying project management techniques as well as technical and business knowledge to ensure that high-quality results are obtained for customer.

·       Develop a high degree of S/4HANA product knowledge.

·       Design Build, enhance, maintain, and support the SCM solution.

·       Good experience in collaborating on integration with POS systems and integration of SCM modules with FI, CO, PS, etc. modules.

·       Map the current SAP ECC SCM processes into SAP S/4HANA.

·       Involve in design, development, integration of SAP S/4HANA system.

·       Actively share product and functional knowledge within the technical team

·       Lead the SCM project team

Position Specification:

Qualifications, Experience & Specialist Skills:

Essential:

The SAP SCM Architect must possess:

·       Mainly SAP SD, MM, PM, and preferable PP, QM & IS-Retail Functional Skills with at least 2 full cycle implementations in SAP S/4HANA.

Management Skills:

The SAP SCM Architect must be able to:

·       Connect with offshore team and guide technical teams.

·       Manage a team of SCM consultants and deliver quality solutions.

Interpersonal/Language Skills:

The SAP SCM Architect must be able to:

·       Guide and mentor junior associates and able to cross skill others

·       Able to work in teams at onsite and offshore location

·       Must be able to interact with Business End users

·       Must be able to Read/Write/Speak Thai and English languages fluently.

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel-https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

About the Role:

The Manager of Customer Success is responsible for leading and inspiring the Customer Success team. The Manager of Customer Success is the key champion for ensuring HighLevel customers’ end-to-end lifecycle experience is exceptional. The goal is to maximize customer lifetime value through retention and own the “voice of customer” as part of HighLevel’s overall customers for life vision. The manager of Customer Success will be focused on ensuring the highest levels of customer success and end-user adoption as measured by retention, renewals and CLTV, and advocacy of HighLevel’s product and services. The Manager of Customer Success is a central role raising the voice of customer to a roar within HighLevel utilizing internal “HealDesk"; processes and communications 

Requirements:

• Associate / Bachelor's degree or equivalent experience
• 4+ Years in management
• SaaS software experience
• Several years running technical customer-facing teams.
• Experience in managing a team of over 20+
• Project management skills
• People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
• Strong collaboration, time-management, influencing and prioritization skills are critical to the success of this role
• The ability to build and maintain relationships internally with team and with customers
• Excellent listening, presentation and communication skills at all levels
• The ability to partner with customers and team members in developing their strategic direction
• The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
• Strong customer facing communication skills
• Demonstrated data driven approach to problem solving
• Must be a go-getter and not afraid to ask questions
• Must have basic computer and excel skills
• Fluent in English.
• Demonstrated verbal and written communication skills.

Responsibilities:

• Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture.
• Accomplishes customer success human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Help to develop a proactive approach to customer success by defining customer churn risk criteria
• Develop and lead proactive out-reach programs that drive greater adoption of new features and optimization of current customer implementations
• Facilitate industry-leading “voice of the customer” processes including feedback channels and continuous improvement methods to enhance customer experience.
• Drive business improvements based on customer feedback
• Use quantitative and qualitative analysis to drive operational excellence in the areas of customer engagement
• Devise a customer contact methodology to monitor and improve renewal/retention rates
• Interpret data that translates into action to improve the team.
• Can include managing or engagement with enterprise accounts
• Ensure execution of customer journey touchpoints, including onboarding, business reviews, retention, upsells and other opportunities
• Coach team on customer success best practices and training
• Provide continuous knowledge growth opportunities for Highlevel features and products
• Collaborate with cross-functional teams to ensure visibility and alignment
• Work with Product to prioritize customer features and requests
• Managing customer complaints, CSAT results and relationships to assure customers satisfaction.
• Facilitate proper delegation to team members in the proper roles.
• Building SOPs, Playbooks and KPIs for Team and Department and report on KPI achievement
• Build out a road map for successful implementations and ongoing support of this process and product engagement for team
• Serve as an escalation point for critical recruiting issue resolution
• Serve as an escalation point for at risk customers to promote product and resources that will help them be successful
• Collaborate with product team by providing status updates and customer feedback
• Leverage analytics to review automations and internal processes are successful and continue adapting strategies for your Customer success team to use with customers
• Continued optimization of current process and future ideals

Greetings !!!

Looking Urgently !!!

Exp-Min 10 Years

Location-Delhi

Sal-nego

Role

AWS Data Migration Consultant

Provide Data Migration strategy, expert review and guidance on Data Migration from onprem to AWS infrastructure that includes AWS Fargate, PostgreSQL, DynamoDB. This includes review and SME inputs on:

·       Data migration plan, architecture, policies, procedures

·       Migration testing methodologies

·       Data integrity, consistency, resiliency.

·       Performance and Scalability

·       Capacity planning

·       Security, access control, encryption

·       DB replication and clustering techniques

·       Migration risk mitigation approaches

·       Verification and integrity testing, reporting (Record and field level verifications)

·       Schema consistency and mapping

·       Logging, error recovery

·       Dev-test, staging and production artifact promotions and deployment pipelines

·       Change management

·       Backup, DR approaches and best practices.

Qualifications

• Worked on mid to large scale data migration projects, specifically from on-prem to AWS, preferably in BFSI domain
• Deep expertise in AWS Redshift, PostgreSQL, DynamoDB from data management, performance, scalability and consistency standpoint
• Strong knowledge of AWS Cloud architecture and components, solutions, well architected frameworks
• Expertise in SQL and DB performance related aspects
• Solution Architecture work for enterprise grade BFSI applications
• Successful track record of defining and implementing data migration strategies
• Excellent communication and problem solving skills
• 10+ Yrs experience in Technology, at least 4+yrs in AWS and DBA/DB Management/Migration related work
• Bachelors degree or higher in Engineering or related field

Key Responsibilities:

• Conduct outbound cold calls to potential clients to introduce 101kudos services.
• Clearly communicate the benefits and features of our services to prospects
• Identify and qualify leads through effective questioning and active listening.
• Maintain accurate records of calls and outcomes in the CRM system.
• Follow up with prospects to answer any questions and address concerns.
• Work closely with the sales and marketing teams to align efforts and strategies.
• Meet or exceed daily, weekly, and monthly call and conversion targets.

Roles and Responsibilities

• Developing custom layer code based on solution designed following standard coding practice and
• Needs to adhere to committed delivery timelines
• Sharing status update to supervisors on time
• Needs to interact with customer for issue analysis & resolution related to Product & Interfaces developed
• Issue/log analysis and fixing- Innovate and create re-usable component

Desired Candidate Profile

• Education: B. Tech/MCA
• Good analytical and problem solving skills
• Knowledge of reporting tool like JASPER
• Hands on experience in Core Java[Threading, Collections, Exception handling]
• Strong in OOPs concept
• JSP, Spring Core, MVC, Hibernate, J Query
• Basic knowledge of SQL, PLSQL
• Writing and maintaining unit test cases
• Technical architecture
• log analysis, l1/l2
• Custom layer development

Location: Noida (currently WFH)

Compensation: commensurate to experience and technical skills

To apply for this position, write to shweta.gupta@invokhr. Share your updated resume along with following details:

• Current CTC
• Expected CTC
• Availability to join (immediate joiners preferred)
• Key skills
• Any other highlight for your fitment to the position

Experience:

The candidate should have about 5+ years of experience with design and development in Java/Scala. Experience in algorithm, data-structure, database and architectures of distributed System is mandatory.

Required Skills:

1. In-depth knowledge of Hadoop, Spark architecture and its components such as HDFS, YARN and executor, cores and memory param
2. Knowledge of Scala and Java both
3. Extensive experience in developing spark job. Should possess good Oops knowledge and be aware of enterprise application design patterns.
4. Good knowledge of Unix/Linux.
5. Experience working on large-scale software projects
6. Understanding the big picture and the various uses cases involved while crafting the solution and documenting them in Unified Modeling language.
7. Own and maintain the architecture document.
8. Keep an eye out for technological trends, open-source projects that can be used.
9. Knows common programming languages and Frameworks.
10. Real time streaming data consumption

Good to have :

1. Azure/AWS Cloud Knowledge of Data Storage and Compute side
2. Knowledge Multitenant Architecture
3. Brief idea of Data Science
   
   

• Overall Experience: 4-5 years.
• Relevant Experience: 2-3 years.
• Must have knowledge of web technologies: HTML5 CSS, JavaScript, React Native.
• Strong JavaScript fundamentals and ES6 knowledge, React Native / NodeJS, MVC, Design Patterns, REST APIs, Swagger, and AWSFamiliarity with state/data management libraries (Redux).
• Minimum 2 years relevant and real-time experience in React Native.
• Familiarity with code versioning tools such as Git, BitBucket Technology agnostic and confidence to switch technology stacks as per requirement.
• Understanding of programming in general, code optimization, and best practices for software development.
• Understanding of Continuous Integration, and deployment.
• Knowledge of general mobile landscape, architectures, trends, and emerging technologies.
• Experience in automated testing suites, like Jest/ Mocha/ Express, is a plus.
• Experience with Agile Development methodology.
• Familiar with App distribution Process for both iOS and Android.
• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Role 2-3 years of experience required.
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Proficient in rendering components with Native APIs.
• Proficient in TypeScript, JavaScript, modern JavaScript, HTML.
• Proficient in one or more libraries (e. g. Redux, React Router, etc) for state managing and routing in addition to React.
• Proficient in using Git as a control system.

The ideal candidate will have strong creative skills and a portfolio of work which demonstrates their passion for illustrative design and typography. This candidate will have experiences in working with numerous different design platforms such as digital and print forms. 

Responsibilities

• Collaborate with the team to ensure consistency of designs across various media outlets
• Create compelling and effective logos, designs, print and digital media
• Maintain awareness of current industry and technology standards, social media, competitive landscape and market trends

Qualifications

• Bachelor's degree
• Full knowledge in the field of graphic designing
• 1 years of experience,or fresher in graphic designing
• Proficient in Adobe Creative Suite
• Photoshop/InDesign/illustrator/adobe animation
• video editing skills
• Strong communication, conceptual thinking,vedio editing , typography skills and design skills
• Portfolio of work