Supply Acquisition

About MyOperator:

MyOperator, India's leading cloud communication platform, is expanding its reach, and we're looking for a driven individual to lead our channel sales efforts.

MyOperator empowers over 12,000 businesses globally with seamless cloud telephony and WhatsApp solutions, including IVR, call management, virtual numbers, and robust CRM integrations. We are ranked #1 in India's Call + WhatsApp Matrix, helping businesses streamline communication, boost sales, and enhance customer experience. Join our ambitious team and play a pivotal role in our continued success!

Are you a results-driven and organized professional looking to take ownership of operational excellence? We are seeking an Executive - Operations and Admin to lead and strengthen our backend operations across telecom, data center, and vendor management domains. You will play a key role in optimizing resources, improving vendor performance, and driving operational strategies to support business growth.

Key Responsibilities:

• Conduct end-to-end procurement management of telecom resources, ensuring cost efficiency and service quality through strategic vendor partnerships.
• Manage data center operations by coordinating resource procurement, monitoring performance, and recommending improvements for scalability and resilience.
• Develop and implement vendor management strategies, including vendor evaluation, negotiation, onboarding, and performance review frameworks.
• Oversee and enhance technical troubleshooting processes related to assets and server infrastructure, ensuring minimal downtime and proactive maintenance planning.
• Handle and analyze internal and external operational queries received via the ticketing system, identify recurring issues, and propose process improvements.
• Streamline day-to-day administrative operations, propose SOPs, and ensure adherence to organizational standards for operational excellence.
• Support management in operational planning, vendor audits, and cost optimization initiatives.
• Collaborate with cross-functional teams to forecast operational requirements and align resource planning with organizational goals.
• Collect, organize, and prepare data from various internal and external sources based on requirements shared by the Management. Support decision-making through accurate data reporting and preparing dashboards.

Preferred Skills:

• Strong vendor management and negotiation skills.
• Ability to design and optimize operational workflows.
• Analytical mindset with a focus on process improvement.
• Technical knowledge of telecom and data center infrastructure.
• Proficiency in ticketing and reporting tools.

Skills:

• Strong oral and written communication.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Working knowledge of Google Data Studio, AWS QuickSight, or similar tools.
• Analytical mindset with ability to handle operational data.
• Vendor management and resource planning skills.
• Excellent networking, interpersonal, and resource management skills.

Experience: 3-5 year in backend operations.

Location Requirement: Candidates must be from Delhi/NCR only.

Work Environment:

• Work-from-office only, based in Noida, Sector 2.
• Willing to work flexible hours and roster-based timings (including Sundays).
• 6-day workweek.
• Availability to travel to data centers in different cities of India as needed.

Benefits

• Growth Opportunity: Strong potential for elevation to higher responsibilities, subject to performance.
• Work Benefits: Laptop and mobile reimbursements.

Job Title: Purchase Manager

Location: Navi Mumbai

Experience Required: 4–7 Years

Responsibilities

 Identify, evaluate, and onboard reliable vendors and suppliers for laminates,

veneers, raw materials and hardware.

 Oversee end-to-end purchase operations, from sourcing to delivery and documentation.

 Negotiate pricing, terms, and contracts to ensure cost efficiency and quality standards.

 Coordinate sampling, approvals, and testing of laminate sheets before bulk procurement.

 Ensure timely delivery of materials as per production schedules and project timelines.

 Maintain updated records of purchases, pricing, vendor performance, and inventory levels.

 Collaborate with production and design teams to forecast material requirements.

 Track and monitor market trends, new materials, and innovative suppliers.

 Develop and maintain strong relationships with suppliers to ensure reliability and long-term partnerships.

 Implement cost control measures and evaluate alternate sourcing options.

Key Skills & Requirements

 Bachelor’s degree or diploma in Supply Chain, Procurement, Business

Administration, or related field.

 4–7 years of experience in purchasing or procurement, preferably in laminate, wood, or manufacturing industries.

 Strong knowledge of lamination sheets, veneers, and hardware procurement.

 Excellent negotiation and vendor management skills.

 Strong time management and ability to work under tight production deadlines.

 Proficiency in MS Excel, ERP systems, and documentation processes. Good communication, analytical, and problem-solving abilities.

 Ability to coordinate effectively across departments and ensure procurement

efficiency.

Roles & Responsibilities:

1. Manage the Purchasing Process and analyses existing Purchasing strategies 
2. Manage suppliers and Negotiate prices, timelines etc. 
3. Identify new vendors based on quality, cost and reliability 
4. Develop and maintain relationships with key suppliers and negotiate purchase agreements 
5. Responsible for monitoring inventory levels 
6. Handle the requirement recd from OFT
7. Follow up with Suppliers
8. Material receipts (Handling stores GRN issues)
9. SRN checks (With service team on One drive)
10. PR follow up with OFT team as services done without PO
11. PO Placement
12. Enquiries handling.
13. Developing regional, Tier 1 & Tier 2 suppliers.
14. Educating vendors for better paperwork and packaging as per our norms.
15. Helping hand to Proposal team.
16. Rate negotiation.
17. Contract finalization with new vendors.

Experience – 2 to 4 years.

Qualification – Diploma/Graduation.

Key Responsibilities:

• Tender Identification & Management:
• Identify and analyze relevant tenders, RFPs, RFIs, and RFQs in the cybersecurity domain from global and Indian markets.
• Manage the entire tender process, from tender registration, document preparation, submission, to follow-up.
• Maintain updated knowledge of procurement platforms (e.g., GeM, CPPP, and global e-tendering systems) and tender submission requirements.
• Proposal & Bid Writing:
• Draft and prepare well-structured, high-quality proposals that meet the requirements of both technical and commercial aspects of tenders.
• Collaborate with internal teams (technical, legal, finance) to ensure all aspects of the tender response align with the client's specifications.
• Tailor cybersecurity solutions based on the unique requirements of each tender and showcase Certcube Labs' capabilities effectively.
• Compliance & Documentation:
• Ensure that all tender documentation complies with legal, regulatory, and client requirements.
• Gather necessary supporting documents, including certifications, project references, and technical compliance documents.
• Review contracts and NDAs to ensure all legal and compliance aspects are covered.
• Risk & Financial Analysis:
• Assess the financial, legal, and operational risks associated with tenders and propose mitigation strategies.
• Prepare detailed pricing models and cost estimates for cybersecurity solutions and services.
• Market & Competitor Analysis:
• Conduct market research to stay informed about industry trends, competitor activities, and pricing strategies in cybersecurity.
• Provide insights on positioning Certcube Labs’ services to increase competitiveness in global and Indian tenders.
• Stakeholder Management:
• Build and maintain strong relationships with clients, government agencies, and key stakeholders involved in the tendering process.
• Coordinate and liaise with vendors, partners, and subcontractors to gather relevant inputs for tender responses.
• Post-Tender Activities:
• Manage follow-ups on tender submissions, respond to clarifications, and negotiate terms and conditions when required.
• Maintain a detailed database of all tenders, submissions, and outcomes for internal tracking and reporting.

Key Skills & Qualifications:

• Bachelor’s degree in Business Administration, Engineering, Information Technology, or a related field.
• Minimum 3-5 years of experience in tender/bid management, preferably in the cybersecurity or IT sector.
• Strong knowledge of cybersecurity concepts and services (e.g., penetration testing, SOC services, vulnerability assessments, compliance frameworks).
• Familiarity with procurement platforms (e.g., GeM, CPPP) and experience in both Indian and global tender submission processes.
• Excellent proposal and bid writing skills with the ability to articulate complex technical solutions clearly.
• Experience in financial analysis, risk assessment, and pricing strategies for large-scale contracts.
• Ability to work under pressure and meet tight deadlines.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and document management tools.
• Strong attention to detail, excellent communication, and negotiation skills.
• Ability to collaborate with technical teams and communicate effectively with clients and stakeholders.

Roles and Responsibilities :

• Handling inquiries to get quotations from the vendor and closing it by generating the purchase orders.
• Coordinating and negotiating with vendors to get the most cost effective quotations.
• Procure products at negotiated rates from vendors
• Researching new prospective brands and affitating with them for new business
• Establish and maintain relationships with industry influencers and key strategic partners
• Preparing proposals for the clients based on their respective inquiries. Utilizing excel to keep the dashboard off inquiries, quotation, purchase orders, payments & deliveries.

Key Skills required

• Excellent communication, presentation and leadership skills
• Sound knowledge of MS - Office
• Outstanding organizational and time management skills
• Aptitude in presentation and public speaking
• Attention to details Critical thinker and analytical problem solver

Our client is a Delhi based healthcare platform that is dedicated to Ayurveda and provides wellness solutions to its customers that is tailored and fine-tuned to their requirements. They have created a unique balance of Ayurvedic herbs and western medicine to come up with courses and medical advice which will not only rid their patients of the illness but also helps them bring the body back into balance.

Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.

As the SCM Manager, you will be managing procurement of product, packaging and services for all ongoing and future brand launches.

What you need to have:

• Negotiating rates with vendors
• Cancelling orders if required
• Coordinating with vendors to meet in store delivery date
• Maintaining in and out sheet and ensuring that all codes, color references, fabric composition/ descriptions are correct
• Managing vendors and sourcing new vendors if required
• Giving approvals on fabric and trims received
• Making sure that we receive PP samples before bulk
• Getting test reports from labs
• Informing the team of any delays, reporting any under/over deliveries we are facing from the vendors and give suggestions/solutions accordingly
• Debiting vendors for delays in deliveries
• Travelling to vendor units to check production
• Controlling inventory levels by conducting physical counts
• Working with Finance to ensure all invoices are accurate and that the relevant paperwork is processed to allow prompt payments
• Managing internal and external fabric queries/availability/quality issues/shortages
• Managing and updating stock levels on a daily basis ensuring all transfers, deliveries and returns are recorded accurately
• Sending out weekly fabric stock updates to relevant people / departments
• Critical path management

Desired Candidate Profile

• 4+ years’ experience working in a role involving raw material/fabric buying within the same industry
• Good knowledge of block printing, dying, special finishes and extras processes such as washing, mercerisation etc
• Basic understanding of textiles/fabrics and their different traits
• Experience of working with Indian Fabric mills
• Good network of fabric/trim vendors
• Good negotiating skills
• Excellent administration and time management skills
• Strong communication skills and an ability to build strong relationships with colleagues, suppliers and manufacturers
• Excellent Excel skills - ability to create spreadsheets and use basic formulas such as V look up
• Attention to detail, efficiency and ability to work calmly under pressure
• Hardworking Attitude
• Excellent organisational skills

• Any graduate degree    
• 4+ years of experience in the Hospitality industry in a senior Procurement role
• Ability and experience in leading a team
• Strong communication, negotiation and interpersonal skills
• Self-motivated and driven

• Developing the procurement strategy and policy for domestic purchases
• Developing and implementing procurement strategy for imports
• Implementing and monitoring the KPIs to ensure function is operating in line with the objectives of business to add value and deliver cost savings
• Setting department objectives and monitoring ongoing progress and performance
• Developing and maintaining strategic supplier relationships and managing the development of contracts, contractual relationships and contract management to deliver continuous improvement in delivery of goods and services by the supply base
• Initiating and developing creative and innovative procurement processes
• Negotiating contract terms with key suppliers to ensure value for money, quality standards and delivery terms
• Working closely with Research and Development to source new and alternative raw materials
• Discussing defective or unacceptable new goods or services with users, vendors and others to determine cause of problem and take corrective and preventative action
• Assisting in managing shipment and custom activities for import/ export services
• Handling cost reduction/ rationalization, material flow improvement and business development
• Identifying and working on areas for cost rationalization/ reduction in inward logistics
• Creating and maintaining detailed financial reporting on all import/ export activities including order management, logistics and shipping

Desired Candidate Profile

• 8 years of relevant experience
• Excellent communication skills
• Good knowledge of MS office suite

• Demand planning
• Create the vendor funnel of ATL & BTL marketing agencies
• Procure to pay process management and ensuring compliance with process KPIs
• Order scheduling and expediting
• Work closely with suppliers to ensure effective support
• Supervising goods/service receipt and cycle count process at the office to ensure timely receiving of goods
• Support and coordinate with the various departments particularly with accounts with ease
• Handle internal audits
• MIS preparation