Sr Product Analyst

About MyOperator

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects. 
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

We Have an opening for SEO Executive.

Mohali Location 

Experience:- 1 to 3 years 

Skill ;- Seo , Google Adds , Backlinks , Smo .

We are seeking an experienced Engineering Leader to drive the design and delivery of secure, scalable, and high-performance financial platforms. This role requires strong technical leadership, people management skills, and deep understanding of FinTech systems, compliance, and reliability.

 Key Responsibilities

• Lead multiple engineering teams delivering FinTech platforms (payments, lending, banking, wallets, trading, or risk systems)
• Own architecture and system design for high-availability, low-latency, secure systems
• Partner with Product, Compliance, Risk, and Business teams to translate financial requirements into technical solutions
• Ensure adherence to security standards, regulatory compliance (PCI-DSS, SOC2, ISO), and data privacy
• Drive best practices in coding, testing, DevOps, observability, and system resilience
• Build, mentor, and retain high-performing engineering teams
• Oversee sprint planning, delivery timelines, and stakeholder communication
• Lead incident response, root cause analysis, and platform stability improvements

Required Skills & Qualifications

• 4+ years in leadership roles
• Strong hands-on expertise in Java / Node.js / Python / .NET / Go
• Experience building FinTech platforms — payments, banking, lending, trading, or risk systems
• Deep knowledge of distributed systems, microservices, APIs, databases, and cloud (AWS/Azure/GCP)
• Strong understanding of security, fraud prevention, and regulatory compliance
• Experience working in Agile/Scrum environments
• Excellent stakeholder and people management skills

• Develop and implement digital marketing strategies to drive lead generation and customer acquisition.
• Plan, execute, and optimize paid advertising campaigns across various digital platforms, including Google Ads, Facebook Ads, LinkedIn Ads, etc.
• Conduct keyword research and analysis to identify opportunities for improving search engine visibility and organic traffic.
• Create compelling ad copy and visual assets for digital ads, landing pages, and other marketing collateral.
• Monitor campaign performance, analyze key metrics, and provide actionable insights and recommendations for optimization.
• Collaborate with internal teams, including content creators, designers, and developers, to ensure cohesive and effective digital marketing campaigns.
• Stay updated on industry trends, best practices, and emerging technologies in digital marketing.

Requirements:

• 1+ years of proven experience in digital marketing, with a focus on lead generation and paid campaigns.
• Proficiency in digital advertising platforms such as Google Ads, Facebook Ads Manager, LinkedIn Ads, etc.
• Strong analytical skills and the ability to interpret data to drive decision-making and campaign optimization.
• Excellent communication skills, both written and verbal.
• Creative thinking and problem-solving abilities.
• Ability to work independently and as part of a collaborative team environment.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Schedule:

• Day shift

Ability to commute/relocate:

• Keelkattalai, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What's your expectation of CTC?

Experience:

• Lead generation: 1 year (Required)
• Paid Campaign: 1 year (Required)

Work Location: In person

Job Title : MERN Stack Developer with Blockchain Expertise

Job Description :

We are looking for a dynamic and skilled MERN Stack Developer with a specialization in Blockchain to join our team. As a Blockchain MERN Stack Developer, you will be instrumental in crafting and implementing blockchain solutions, utilizing the MERN stack for both front-end and back-end development. Your role will contribute to the creation of secure, scalable, and decentralized applications.

Responsibilities :

- Develop and design applications based on blockchain technology using the MERN stack.

- Implement and integrate smart contracts and decentralized solutions into the development process.

- Collaborate with cross-functional teams to define project requirements and specifications.

- Create and maintain high-quality, reusable, and reliable code.

- Ensure the application of secure coding practices to uphold the integrity of blockchain solutions.

- Utilize front-end technologies, particularly React, to build engaging and user-friendly interfaces.

- Work closely with UX/UI designers to implement visually appealing and intuitive interfaces.

- Participate in code reviews, offering constructive feedback to team members.

- Identify and troubleshoot issues related to blockchain and MERN stack development.

- Stay informed about the latest trends, tools, and emerging technologies in blockchain.

Requirements :

- Proven experience as a Full Stack Developer with a specific focus on blockchain technology.

- Proficiency in the MERN stack (MongoDB, Express.js, React, Node.js).

- Experience with major blockchain platforms such as Ethereum, Hyperledger, or similar.

- Solid understanding of smart contract development and implementation.

- Familiarity with decentralized application (dApp) development.

- Knowledge of cryptography and principles of blockchain security.

- Familiarity with version control systems, such as Git.

- Strong problem-solving and analytical skills.

- Excellent collaboration and communication skills.

- Bachelor's degree in Computer Science or a related field (or equivalent work experience).

If you are passionate about both blockchain technology and MERN stack development and thrive in an innovative environment, we encourage you to apply or share your CV and contribute to our cutting-edge projects.

We are hiring a business analyst to join our project team. You will work alongside project stakeholders and report directly to Sr. Business analysts. The purpose of the role is to liaison and bridge the gap between the BDM team and technical team to comprehend and analyze customer requirements and translate them to the development teams thereby, ensuring the right requirement detail in the documentation.

To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to the team.

Responsibilities

· Elicit requirements, gathering, & documenting.

· Ability to grasp, relate, and quickly respond to new inquiries.

· Interaction with team members at regular intervals, share knowledge and information

· Clear and concise communication and project management skills.

· Detail out scope documents, functional & non-functional requirements, features, etc. ensuring all stated and unstated customer needs are captured.

· Construct project documents (BRD, FRD) as per the project requirement and develop Flow charts, Use case diagrams, ER diagrams, User stories

· Performing requirements analysis

· Understand SDLC and fit into the Agile environment.

· Co-operating behavioral with the cross-functional team and being able to translate business needs into technical needs.

· Interface and coordinate with BDM team engagement & understand the client’s requirements

Qualifications

1) 1-2 years of experience as a Business analyst with strong knowledge of project management.

2) Experienced in Mobile & Website development projects.

Makebot Robotic Solutions PVT. LTD.

About the Company

Makebot is a leading STEAM Education provider offering new age experiential learning for student’s age group 6 years onwards. Makebot STEAM Learning programs includes robotic kits, AI programming, IOT applications, multi-year curriculum, STEAM activity based worksheets, trainer's manual and learning evidence for parents. Makebot also offer all STEAM learning program in both classroom and online model.

Makebot is an education vertical of Globalspace Technologies Ltd., founded in 2010 and listed on Bombay Stock Exchange (BSE: GSTL) .

Position: Telesales Sales Executive

Location: Mumbai

Languages:  Good Communication Skills

Job Category:  Sales

Job Type:  Full Time

Job Description:

• Studying the details of all programs and offerings of company
• Should be able to communicate all the relevant information to the customer
• Cold calling, Internet research, Data collection, Lead generation, Outbound calling, Customer relation building, Email Campaign management
• Obtaining and updating lists of individuals contact details and status
• Noting important details of each conversation and share relevant feedback
• Attending regular team meetings to clarify progress and performance-related expectations.
• Meeting all sales targets
• The patience and ability to engage customers in conversation.
• Should follow the company process
• Should be able to take timely follow ups with prospects.
• Bring the lead to closure.
• Qualifications and skill required:
• Any Graduate
• Computer literate
• Good verbal communication.
• Ability to switch your communication style on a whim.
• Superb interpersonal, research, and record-keeping skills.
• Good interpersonal and problem solving skills.

Gender:   Male/Female

Experience:  1-2 Years