Social Media Manager

Key Responsibilities

1. Recruitment & Talent Acquisition

• Assist in sourcing and screening candidates.
• Schedule and coordinate interviews.
• Maintain candidate databases and recruitment trackers.
• Support offer letter and appointment letter issuance.
• Assist in onboarding documentation.

2. Employee Onboarding & Induction

• Coordinate joining formalities for new hires.
• Assist in conducting employee induction programs.
• Ensure completion of employee documentation.

3. HR Operations & Payroll Support

• Maintain employee attendance and leave records.
• Assist in payroll data preparation and verification.
• Support salary processing and statutory compliance activities.
• Prepare employee-related reports and records.

4. HR Policies & Documentation

• Assist in updating HR policies and employee handbooks.
• Support communication of HR policies and notices.
• Maintain HR documentation and records.

5. Performance Management Support

• Track employee confirmation and appraisal schedules.
• Maintain appraisal records and reports.
• Assist in performance review coordination.

6. HRIS & Employee Database Management

• Update employee information in HRMS.
• Maintain employee files and records.
• Generate HR reports and employee data as required.

7. Employee Engagement & Relations

• Support employee engagement initiatives and activities.
• Assist in reward and recognition programs.
• Help address employee queries and concerns.

8. Exit Management

• Assist in resignation and clearance processes.
• Coordinate exit interviews.
• Support preparation of experience letters and final documentation.

9. Grievance Handling Support

• Collect employee feedback.
• Assist in resolving employee concerns under HR guidance.

10. Employee Insurance Administration

• Support employee insurance enrollment and renewal activities.
• Maintain insurance records and employee data.
• Coordinate claim-related documentation.

11. HR Reporting & Administration

• Prepare HR reports and MIS.
• Support management with HR-related data and analysis.
• Stay updated with HR trends and best practices.

Requirements

• Bachelor's degree (completed or pursuing) in HR, Business Administration, or a related field.
• Good communication and interpersonal skills.
• Basic knowledge of MS Excel, Word, and HR processes.
• Strong organizational and coordination skills.
• Willingness to learn and grow in Human Resources.

Key Responsibilities:

Design and develop ETL processes for claims, enrollment, provider, and member data

Handle EDI transactions (837, 835, 834) and health plan system integrations

Build data feeds for regulatory reporting (HEDIS, Stars, Risk Adjustment)

Troubleshoot data quality issues and implement data validation frameworks

Required Experience & Skills:

5+ years of ETL development experience

Minimum 3 years in Healthcare / Health Plan / Payer environment

Strong expertise in SQL and ETL tools (Informatica, SSIS, Talend)

Deep understanding of health plan operations (claims, eligibility, provider networks)

Experience with healthcare data standards (X12 EDI, HL7)

Strong knowledge of HIPAA compliance and PHI handling

Job Title: Salesforce Developer (CI/CD – Jenkins)

Experience: 4–5 Years

Location – Pune

Immediate joiners / Max 15 days

Job Description:

We are looking for a skilled Salesforce Developer with hands-on experience in CI/CD tools, especially Jenkins. The candidate will be responsible for developing, customizing, and deploying Salesforce solutions while ensuring seamless integration and automated release processes.

Key Responsibilities:

• Design, develop, and customize Salesforce applications (Apex, LWC, Aura, Visualforce)
• Implement and manage CI/CD pipelines using Jenkins for Salesforce deployments
• Perform code migration, version control (Git), and release management
• Collaborate with cross-functional teams to gather and translate business requirements
• Ensure code quality through testing frameworks and best practices
• Troubleshoot and resolve production issues

Required Skills:

• Strong experience in Salesforce development (Apex, Lightning components)
• Hands-on experience with Jenkins for CI/CD automation
• Knowledge of Git/version control systems
• Experience with Salesforce DX, ANT, or other deployment tools
• Understanding of REST/SOAP APIs and integrations

Good to Have:

• Salesforce certifications (Platform Developer I/II)
• Experience with Agile/Scrum methodologies

The Consultant / Senior Consultant – Adobe Campaign is a technical role that requires providing Consulting advice and support to Clients for Implementing Adobe Campaign solution and any technical advisory required afterwards. This is a client-facing role and requires consultant to liaise with the client, understand their technical and business requirements and then Implement Adobe Campaign solution in a manner client gets most value out of the solution. Consultant’s main objective is to drive successful delivery and maintaining a high level of satisfaction for our customer.

What you need to succeed

• Expertise and Experience in SQL (Oracle / SQL Server / PostgreSQL) • Programming experience (Javascript / Java / VB / C# / PHP)

• Knowledge on Web Technologies like HTML, CSS would be a plus

• Good communication skills to ensure effective customer interactions, communications, and documentation

• Self-starter - Organized and highly motivated

• Fast learner, ability to learn new technologies/languages

• Knowledge of HTML DOM manipulation and page load events a plus

• Project Management skills a plus

• Ability to develop creative solutions to problems

• Able to multi-task in a dynamic environment

• Able to work independently with minimal supervision

• Experience leading team members will be a plus Adobe is an equal opportunity/affirmative action employer. We welcome and encourage diversity in the workplace.

• As a senior backend engineer, you will be expected to execute and deliver large and complex projects end-to-end, with or without the involvement of other team members
• Ensuring timely delivery of all product deliverables
• Play a key role in technical discussions within the team and be the go-to person for the team for guidance and troubleshooting
• Understand key Business and Engineering metrics around performance, quality, and availability and work regularly with the team to push the boundaries and improve them periodically
• Proactively participate in code reviews and architecture and design discussions
• Mentoring junior engineers and setting best practices for coding, code reviews, etc.
• Help the organization in building a top-quality team by participating in hiring initiatives and evangelizing about contributions, accomplishments, and victories

• Strong and self-motivated individuals, should be able to independently drive decisions
• Solid experience in building web-based products
• Overall of 4+ years of expertise in at least one dynamic programming language and one MVC web framework, preferably Ruby on Rails
• Expertise in Database modeling, preferably relational DB, spotting DB bottlenecks, and writing optimized DB queries
• Expertise in all common Cloud technologies, preferably AWS. Knowledge of CI/CD tools and workflows
• Proven track record in building highly-available and scalable distributed systems
• Willingness to play and explore with new technologies and be a Subject Matter Expert and support them
• Someone who believes in small incremental improvements and is passionate about refactoring
• A keen eye for quality with regards to following and establishing good coding practices, improving code coverage
• Good stakeholder management, ability to build trust and rapport with internal and external stakeholders

Skills Required:

- Good experience with programming language Python
- Strong experience in Docker.
- Good knowledge with any of the Cloud Platform like Azure.
- Must be comfortable working in a Linux environment.
- Must have exposure into IOT domain and its protocols ((Zigbee & BLE ,LoRa,Modbus)
- Must be a good team player.
- Strong Communication Skills

• Work across all phases of application development including requirement gathering, coding, release, bug fixing, documentation.
• Lead and mentor a team of developers guiding them in their day to day activities.
• Collaborate with other engineering teams to develop and deliver new features and enhance existing ones.
• Rapid prototyping (POCs) based on requirements.
• Test, debug and fix any functional or non-functional issues.
• Work with the architects to ensure feasibility of the design while ensuring all quality attributes are met.
• Participate in deployment and release activities.

• 5+years of relevant experience.
• Experience in leading a team.
• Expertise in Python, Django DRF, REST APIs
• Experience with Document DB, RDBMS and ORM.
• Demonstrated ability to write clean and testable code.
• Knowledge of MongoDB, PostgreSQL, Redis, ElasticSearch is preferred.
• Exposure to AWS will be an added advantage.
• Familiarity with front-end technologies (ReactJS, Javascript etc) will be a plus.
• Strong team player who can work efficiently in a highly collaborative effort.
•  Self-motivated and able to work independently as well as within a team.

About Rolling Arrays

Rolling Arrays provides HR Software and HR System Implementation Services (SAP SuccessFactors, Qualtrics, Reimburse, CICO, eFile, eAuthoring) to Clients in Singapore, Malaysia, Australia, UAE, Hong Kong. Rolling Arrays (RA) was featured as Singapore’s Top 75 fastest growing companies by the leading newspaper of Singapore - The Straits Times in 2021 where RA was ranked 48. Rolling Arrays has 2 lines of businesses: 

HR System Implementation Services: 

Rolling Arrays is regarded as number ONE mid-size firm in the South East Asian Market with a strong track record of 12 Years and more than 200 enterprise level HR Technology Implementation projects till date. The services include – 

• SAP SuccessFactors Design Consulting
• SAP SuccessFactors Implementation
• SAP SuccessFactors Change Management
• SAP SuccessFactors Support Services (AMS)

HR Software Products in Rolling Arrays’ portfolio (partner’s products and own products): 

• SAP SuccessFactors (World’s leading End to End Cloud HR Software solution)
• Qualtrics (World’s leading Experience Management Software)
• Reimburse (AI Enabled Travel & Expense Management Software for Enterprises)
• CICO (Intelligent Time Capture Machine, a software alternative to Physical Biometric Devices)
• eFile (Digitize and contextualize all employee documents in one place)
• eAuthoring (Author and publish your own learning content to capture tacit knowledge in the organization)

Business Development Associate

About Company - Creta Class is an educational product from Singapore, designed and 

developed for kids ages 3-8, which helps to develop their love for learning and cultivate 

their thinking ability, all while bringing them life-long benefits. 

Our professional teaching and research centre is led by graduates holding master’s and 

doctoral degrees from Ivy League Schools and other nations most prestigious 

universities. Scientifically and systematically staged lessons aligned with the Common 

Core State Standards (CCSS). 

A program backed by award-winning AI technology, developed by a top-notch AI 

laboratory. With Creta Approach, the immersive, interactive and fun-filled AI math 

courses motivating children’s intrinsic passion for learning. 

Position: Business Development Associate

Working Days: Monday to Saturday (6 days) 

Timing: 12 PM to 9 PM 

Salary: (4 to 6) LPA [4 Lakhs Fixed + 2 Lakhs Variable] 

Education: Graduation Mandatory 

Experience: 0-2 years, In Edtech Sales experience (Mandatory) 

Work Location: Bangalore (WFO) 

Languages: English and Hindi Must

Job description – A highly suitable individual for this position would possess 

experience in consultative selling or a deep passion for developing a career in sales. It 

is essential that you have the ability to effectively handle interactions with both parents 

and children within the age range of 3-8 years. Your role would involve nurturing these 

relationships over time and fostering a genuine desire for our products. It is important 

that you are comfortable in managing these relationships and have the capability to build 

rapport and trust with parents and children alike, instilling in them the motivation to 

purchase our offerings. 

Creta Class, No.293/154/172, Outer Ring Road,

 Kadubeesanahalli, Bengaluru, Karnataka 560103

What will you be doing?

• In this role, you will primarily serve as a mentor and guide for the customers, offering 

them support and assistance throughout their experience. This involves providing them 

with valuable insights, advice, and recommendations to help them make informed 

decisions.

• Additionally, you will be responsible for counselling parents, understanding their 

concerns, and addressing any questions or issues they may have. By offering your 

expertise and understanding, you will help parents navigate through the process and 

ensure their peace of mind.

• To ensure the success of the organization, meeting the required targets will be an 

important aspect of your responsibilities. This entails actively working towards specific 

goals and objectives set by the company.

• By effectively managing your time and resources, you will contribute to the overall 

growth and achievement of these targets. Furthermore, it will be essential for you to 

maintain a detailed database of all the interactions you have with leads on the Customer 

Relationship Management (CRM) system. This includes logging important information 

about each interaction, such as the nature of the conversation, key points discussed, and 

any follow-up actions required. By keeping a comprehensive record, you will help 

ensure effective communication and continuity of information within the organization. 

• Overall, as part of your role, you will serve as a mentor, guide, and counselor to 

customers and parents, meet designated targets, and maintain a meticulous CRM 

database of all interactions with leads.

What are we looking for?

• Individuals who possess excellent proficiency in both English and Hindi, along with 

the ability to communicate in other languages, will have an additional edge.

• Diligent individuals with a strong commitment and unwavering determination. 

Having prior experience in Edtech sales would be beneficial.

• Individuals who adopt a systematic approach to constructing sales funnels and 

successfully converting.

Job Title: Technical Support Specialist

Department: Customer Support > Engineering 

Reports to: Technical Support Team Lead

Location: Remote | India

Summary: The Technical Support Specialist is responsible for ensuring that our customers’ needs are met and issues are responded to and resolved in a timely manner.  This role acts as a first point of contact for customers that are experiencing a problem with their implemented instance of any of Commerce Fabric’s products.  The Technical Support Specialist responds to customer inquiries via phone, email and Slack. You will join a dynamic team where you will be given the opportunity to expand your skills within a wide range of front-end web technologies such as HTML, CSS and JavaScript.

Responsibilities: The Technical Support Specialist is responsible for intaking customer requests via phone, email and slack and ensuring effective communication and resolution with the customer by working with internal teams.  The Technical Support Specialist will uphold Commerce Fabric’s service level agreements and keep the customer informed of progress on their issue, as it is being resolved. Your days will include interacting with clients to inform them on how to use our software, troubleshooting issues, and acting as a link between our Customer Experience Team and our Development and Product Team as you follow issues from the first report to resolution.

• Provide excellent customer service to Commerce Fabric’s customers
• Handle a high volume of inbound calls/emails/messages with an emphasis on service to Commerce Fabric’s customers
• Updates Account Manager with any escalated issues 
• Highlights any consistent issues and themes to Technical Support Team Lead
• Provide top-notch support, and service to customers, through phone calls, in-person interaction, email, and our ticketing systems.
• Take assignment of technology support requests, and own those through resolution - calling on assistance from teammates and other resources as needed, but maintaining overall responsibility for tickets.
• Troubleshooting technical errors with a modern web-based application

Qualifications: 

• Full-time bachelor’s degree
• 2-4 years of customer-facing experience with global customer exposure in a technical support role
• Ability to work in shifts outside normal business hours
• Excellent written and verbal communication skills in English with an ability to build relationships.
• Experience working with different operating systems including Windows and Mac OS
• Experience with ticketing systems Zendesk and JIRA
• Ability to work independently
• Ability to prioritize and manage several milestones and projects efficiently