Marketing Manager

Candidate must have Deep understanding of Gujarati digital culture, trends, memes, and Gujarati cinema.

Candidate should be Fluent in Gujarati (written and spoken) with strong command over cultural nuances and local slang.

Candidate should have 3 to 6 years of hands-on experience in Heavy social media content creation or digital content roles

Must have direct experience owning end-to-end social media execution (ideation → creation → posting → analysis)

Proven ability to independently create high-quality social content (reels, memes, carousels, short videos)

Must be a full-stack creator – capable of ideation, writing, designing, video editing, and publishing without external dependency

Hands-on experience using AI tools such as ChatGPT, Midjourney, Runway, Pika, CapCut, or similar

Strong working knowledge of Instagram, Facebook, and YouTube publishing and analytics

Proven track record of driving engagement and community interaction, not just posting content

Mandatory portfolio showcasing original Gujarati content created by the candidate.

Responsibilities

• To Attend the inbound calls of HNI customers in both Retail Liabilities & Credit Cards and process the queries.
• To identify and convert the opportunities for cross-selling (banking products).
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer “delight” and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms & quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

Requirements

• Graduate
• Preferably 1-2 years with 6 months which should be in a customer service role - Understanding of call centre industry an advantage.
• Excellent communication skills – Verbal & Written.
• Flexible to work 24/7 (For Females: 7 AM till 8 PM) including Sundays/holidays
• Flexible to get scattered 8 Week Offs in a month with 9 hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person with the ability to act as a role model within the organization.
• Should be able to establish rapport quickly with peers, managers & customers.

Description

About us

Welcome to Decision Foundry!

We are both a high growth startup and one of the longest tenured Salesforce Marketing Cloud Implementation Partners in the ecosystem. Forged from a 19-year-old web analytics company, Decision Foundry is the leader in Salesforce intelligence solutions.

We win as an organization through our core tenets. They include:

• One Team. One Theme.
• We sign it. We deliver it.
• Be Accountable and Expect Accountability.
• Raise Your Hand or Be Willing to Extend it

Requirements

• Strong understanding of data management principles and practices (Preferred experience: AWS Redshift).

• Experience with Tableau server administration, including user management and permissions (preferred, not mandatory).

• Ability to monitor alerts and application logs for data processing issues and troubleshooting.

• Ability to handle and monitor support tickets queues and act accordingly based on SLAs and priority.

• Ability to work collaboratively with cross-functional teams, including Data Engineers and BI team.

• Strong analytical and problem-solving skills.

• Familiar with data warehousing concept and ETL processes.

• Experience with SQL, DBT and database technologies such as Redshift, Postgres, MongoDB, etc.

• Familiar with data integration tools such as Fivetran or Funnel.io

• Familiar with programming languages such as Python.

• Familiar with cloud-based data technologies such as AWS.

• Experience with data ingestion and orchestration tools such as AWS Glue.

• Excellent communication and interpersonal skills.

• Should possess experience of 2+ years.

Years of Experience:3-7 Years
Notice:Immediate joiners
What are we looking for?

• BTech, MTech in Computer Science or a related technical discipline (or equivalent). Or high technical acumen and rich technical experience.

• Experience of 3-7 years building Android Applications.
• Strong expertise on building consumer-facing Android Apps with either Java or Kotlin, with strong programming constructs.

• Worked on building two or more Android apps
• Experience of managing E2E life cycle of Android Apps including play store deployments and post-deployment support.

• Experience of working with ReactNative would be a plus.
• The ability to independently lead problem-solving and build elegant, maintainable solutions to complex problems.

• Experience mentoring junior engineers
• Prior experience in working with Agile software methodologies ( Scrum, Kanban), TDD and Continuous  

   Intégration(CI/CD) a plus.

• Track record of building and delivering mission critical, 24x7 production software systems

Roles and Responsibilities:The incumbent will be:

1.) Responsible for inbound/outbound prospect calls and convert them into sales.

2.) Sell products by establishing and developing relationships with prospects.

3.) Ability to convert high revenue leads.

4.) Ability to retain customers to increase repeat business.

5.) Customer identification, call planning, account management and closing.

6.) Maintain all clients contact details in CRM system (Clients Contacts, Call Reports, Price Quotes, Email Correspondence.

7.) Develop and maintain business plans to achieve sales targets.

Desired profile:

1. Graduate in any stream. Engineering graduates preferred.

2. Experience in online / telesales / telemarketing.

3. Proficiency in spoken English is a must.

4. Familiarity with e-commerce and its components

5. Knowledge on software like Zoho CRM, Salesforce is an added advantage.

6. Highly analytical, self-driven individuals preferred.

Position: Content Management Trainee

Location: Goregaon West

As a Trainee in content Management, you will play a key role in ensuring our content publishing goals are met. You’ll help maintain a content calendar and ensure that content is published consistently as per the set monthly targets. Your primary duty will be to work according to the standardised workflow processes and take ownership of delegating assignments to Content Writers, Editors, and Publishers. This entry-level position is an excellent opportunity to gain hands-on experience in content management.

Responsibilities:

● Closely work with the content & SEO team to align the content requirements and deliverables every month

● Manage workflow processes as per the set standardised workflow

● Allotment of tasks to the members of the Content and Editing team.

● Review content for accuracy, grammar, and style. Ensure that all content aligns with brand guidelines and quality standards with the help of tools.

● Executing strategies in content production.

● Facilitate feedback to Writers and Editors about meeting

● Attend online meetings

Requirements:

● A Bachelor’s degree in Management, Communication, or a related field.

● Strong written and verbal communication skills.

● Proficiency in Microsoft Office Suite

● Basic knowledge of SEO/Digital Marketing would be a plus.

● Attention to detail and a commitment to quality.

Career Path:

This role is an entry point into the field of content management. Depending on performance, skills development, and company opportunities, successful trainees may progress to roles such as content associates.

Note: The training period would be for six months and the salary for the same would be 10k per month.

• 10 years of experience in preparing, reviewing, revising, ​and maintaining technical documents.
• Must have 10 years of experience in software documentation.
• Excellent in written and communication skills in English.
• Experience in reviewing the user interface (UI), partner with UX designers to suggest ways to make the UI intuitive, and provide content that can be embedded in the UI.
• Experience in performing independent research to understand a product and the needs of customers and stakeholders.
• Experience in using tools like Microsoft Office.
• Experience writing/editing troubleshooting, procedural, and reference information.
• Understands software terminology and has basic knowledge of working with software development teams.
• Experience working in an agile environment.
• Ability to quickly learn and evaluate new technologies and work effectively in a fast-paced, dynamic environment

Skill for BI Backend developer -

-SQL development (Snowflake preferred but any other version of SQL would work)

- ETL

- Stored Procedures

- Creating jobs and work flows in SQL

- some business knowledge

Come be a part of one of the most exciting e-learning startup! A product based company building a B2C subscription product for kids around the world. Best understood as a combination of Netflix + Skillshare + Instagram for kids of ages 5 - 15, there is going to be something new every week to work on!

Already present in over 148 countries, kids of all backgrounds, languages and ages use DIY.org on website, iOS and Android. DIY is a place online where kids truly discover themselves.

We are looking for a Product Engineer - Senior Backend Engineer to join our early stage startup with experience in building B2C products.

If you have experience of working in product based companies (preferably startups), and are looking to build exciting things that children across the world will use - come talk to us!

What you get to do:

• Design and build advanced applications from scratch keeping scalability and performance in mind
• A good handle on both client and server architecture.
• Work on bug fixing and improving application performance.
• Comfortable in owning large scale products and continuously re-evaluating and innovating.

Who are we looking for:

• Experience of 7+ years across product based companies
• Should have worked on building B2C products. Having experience in building edtech products would be a major plus.
• Should be an avid programmer with great problem solving skills.
• Should have a great grasp over NodeJs/Typescript/ AWS microservices/DB design/System Design.
• Should have experience in building scalable server-side systems. Should have significant experience in cloud infrastructure and designing databases.
• Should have knowledge of software architecture, system thinking and design patterns.