Head of Marketing- Fintech Startup (Wealth Management)

Roles and Responsibilities: 

1. Online Catalog Management 

Ensure menu and product catalog hygiene across all e-commerce platforms. Update product listings, descriptions, pricing, and availability. 

Regularly audit online catalogs to identify and resolve bugs or inconsistencies.

2. E-Commerce Platform Operations 

Handle operations on platforms like Amazon, Shopify, Big Basket, Swiggy Instamart, Blinkit, and others. 

Liaise with platform points of contact (POCs) to align on promotions, campaigns, and strategies. 

Coordinate with platforms to resolve technical or operational issues promptly.

3. Sales and Performance Optimization 

Meet and exceed sales targets through data-driven strategies and promotions. Formulate and execute marketing strategies to boost product visibility and increase sales. Research and on board new e-commerce portals to expand the brand’s digital footprint. 

Analyse sales trends, identify gaps, and optimize listings for maximum visibility and conversion. 

4. Customer Coordination 

Address and resolve customer queries and complaints across e-commerce platforms. 

Collaborate with customer service teams to enhance the buying experience and build customer loyalty. 

Implement strategies for improving customer satisfaction and online reviews.

5. Logistics and Order Fulfilment 

Coordinate with production, warehousing, and logistics teams to ensure seamless order fulfilment. 

Track and resolve issues related to order delays, returns, and cancellations. Monitor inventory levels to prevent stock outs or overstocking.

6. Online Reputation Management 

Monitor and manage the brand’s online reputation across all platforms. Respond to customer feedback and reviews professionally and promptly. 

Work with the marketing team to implement strategies for maintaining a positive brand image. 

7. Data Analysis and Reporting 

Use tools like Excel to analyse sales data, customer trends, and platform performance. Generate and present weekly and monthly performance reports. 

Provide actionable insights to optimize campaigns and product placements. 8. Collaboration and Coordination 

Work closely with internal teams, including marketing, production, warehousing, and logistics. 

Partner with digital media teams to develop promotional campaigns for e-commerce platforms. 

Stay updated on the latest trends in the e-commerce landscape and implement best practices. 

Desired Candidate Profile: 

Experience: Minimum 2 years in e-commerce operations, preferably in FMCG or D2C sectors. 

Platforms Expertise: Hands-on experience with Amazon, Shopify, Swiggy Instamart, Flipkart, and similar platforms. 

Skills: 

Strong proficiency in Microsoft Excel for data analysis and reporting. Excellent organizational and multitasking abilities. 

Strong communication skills for internal and external coordination. 

Analytical mind-set to identify trends and formulate data-driven strategies. Education: Bachelor’s degree (B.B.A/B.M.S or equivalent preferred).

Job Description:      

·           

·          Extensive experience in Appian BPM application development

 ·          Knowledge of Appian architecture and its objects best practices

 ·          Participate in analysis, design, and new development of Appian based applications

 ·         Mandatory Team leadership and provide technical leadership to Scrum teams Certification Mandatory- L1, L2 or L3

·          Must be able to multi-task, work in a fast-paced environment and ability to resolve problems faced by team

 ·          Build applications: interfaces, process flows, expressions, data types, sites, integrations, etc.

 ·          Proficient with SQL queries and with accessing data present in DB tables and views

 ·          Experience in Analysis, Designing process models, Records, Reports, SAIL, forms, gateways, smart services, integration services and web services

 ·          Experience working with different Appian Object types, query rules, constant rules and expression rules

Qualifications

·          At least 6 years of experience in Implementing BPM solutions using Appian 19.x or higher

 ·          Over 8 years in Implementing IT solutions using BPM or integration technologies

 ·          Experience in Scrum/Agile methodologies with Enterprise level application development projects

 ·          Good understanding of database concepts and strong working knowledge any one of the major databases e g Oracle SQL Server MySQL

Additional information Skills Required

·          Appian BPM application development on version 19.x or higher

 ·          Experience of integrations using web services e g XML REST WSDL SOAP API JDBC JMS

 ·          Good leadership skills and the ability to lead a team of software engineers technically

 ·          Experience working in Agile Scrum teams

 ·          Good Communication skills

We are seeking a skilled MERN Stack Developer to join our dynamic development team. The ideal candidate will be proficient in MongoDB, Express.js, React.js, and Node.js, and will play a key role in building and maintaining web applications.

Key Responsibilities:

• Frontend Development: Develop user-facing features using React.js, ensuring appealing and responsive user interfaces.

• Backend Development: Build efficient and scalable server-side systems using Node.js and Express.js.

• Integration: Integrate front-end components with server-side logic, ensuring seamless communication between the two.

• Data Management: Implement data storage solutions using MongoDB and other relevant technologies.

• Troubleshooting: Identify and address bugs, glitches, and performance issues to maintain application functionality.

• Collaboration: Work closely with cross-functional teams to conceptualize, define, and implement new features.

• Innovation: Keep abreast of emerging technologies and trends to contribute to continuous improvement.

Required Skills and Qualifications:

• React Proficiency: In-depth knowledge of React.js and its core concepts for building dynamic user interfaces.

• Node.js and Express: Strong expertise in Node.js and Express.js to create efficient and scalable backend systems.

• MongoDB: Experience with MongoDB for data storage and management.

• Full-Stack Development: Ability to work on both frontend and backend development.

• Problem-Solving: Strong analytical and problem-solving skills.

• Communication: Excellent communication and teamwork skills.

Preferred Qualifications:

• Experience with RESTful APIs and GraphQL.

• Familiarity with version control systems like Git.

• Understanding of Agile methodologies.

• Develop new sales opportunities through SDR generated leads and personal outbound outreach
• Drive revenue for CloudEagle, owning the entire sales cycle through close
• Lead tailored demos with customers that highlight the features they will utilize for their specific business needs and use cases  
• Develop strategies for closing opportunities within your assigned accounts
• Leverage sales methodologies to uncover customer needs and pain points
• Show CloudEagle’s value proposition by using the appropriate sales qualification standards
• Own sales activity and monthly revenue forecasting

• Develop and maintain server-side logic using Node.js, JavaScript, and Python.
• Collaborate with front-end developers, designers, and product managers to create scalable and responsive web applications.
• Design and implement APIs and web services to facilitate seamless integration with other systems.
• Optimize applications for maximum speed, scalability, and reliability.
• Identify and troubleshoot performance bottlenecks and implement effective solutions.
• Ensure the security and data protection of the backend systems.
• Write efficient and reusable code, following industry best practices and coding standards.
• Conduct code reviews and provide constructive feedback to improve code quality.
• Stay up-to-date with the latest industry trends and technologies to drive continuous improvement.
• Participate in the entire software development lifecycle, from requirements gathering to deployment and maintenance.

Advertising at our client is a fast-growing multi-billion dollar business that spans across desktop, mobile and connected devices; encompasses ads on our clients portal and a vast network of hundreds of thousands of third party publishers; and extends across US, EU and an increasing number of international geographies.The Supply Quality organization in Bangalore has the charter to solve optimization problems for ad programs to ensure high-quality ad-impressions. We develop advanced algorithms and systems to optimize performance for our advertisers and publishers. We are focused on solving a wide variety of problems in computational advertising like traffic quality prediction (robot and fraud detection), Security forensics and research, Viewability prediction, Brand Safety and experimentation. Our team includes experts in the areas of distributed computing, machine learning, statistics, optimization, text mining, information theory and big data systems.

The Supply Quality infrastructure(SQI) team builds large-scale real-time transactional solutions, batch and stream processing systems, internet scale crawling solutions and storage infrastructure. We process bid requests in the orders of tens of billions per day with our real-time, batch and stream processing systems. To handle data at this scale, we use cutting-edge open source technologies like Hadoop, Spark, Redis etc.. We are not tied to one technology. Instead, we use what is best suited for the purpose. All of our systems tend to be loosely coupled, communicating using synchronous and asynchronous messaging, leading to a classic distributed processing architecture. All our systems need to also implement complex machine learning and optimization algorithms at scale. 

We are looking for a talented Engineering Manager to lead a new big-data engineering initiative within SQI. The team will own building highly available, efficient and low latency internet scale infrastructure including web-scale crawler, contextual processing and classification systems that will be used across multiple advertising use cases. As a leader of the team, you will be responsible to evolve the charter of the team, work with stakeholders to set goals and deliver them. To succeed, you need to demonstrate sound technical acumen, excellent project management skills, great communication skills, and hire, build, and develop your team. You will be responsible for fostering a culture of engineering excelllence towards delivering cutting-edge solutions that materially improve customer experience.


Primary responsibilities:

• Provide technical expertise and leadership throughout product life cycles, influence software engineers best practices for your team and own operational metrics
• Work with business leaders and product managers to define product requirements.
• Prioritize, communicate, maintain, and execute roadmaps, project plans, and commitments
• Work with engineers to define technical requirements and architect and execute best-in-class implementations in agile manner
• Build and maintain world-class customer experience and operational excellence for your deliverables
• Hire, manage, mentor and grow a high performance team of Software Engineers