Product Marketing Lead

Job Description

Position: Senior Executive - People Experience

Department: Human Resources

Location: Connect and Heal (CNH)

About Connect and Heal (CNH)

At CNH, we strive to create a healthy and engaging workplace by ensuring that employees experience a seamless journey, from onboarding to daily operations. We value people-centric practices that prioritize collaboration, innovation, and care.

Position Summary

The Senior Executive - People Experience will play a pivotal role in delivering exceptional employee experiences across onboarding, recruitment, engagement, and HRMS management. This role requires a proactive individual who can work collaboratively to ensure processes are efficient, compliant, and aligned with CNH’s core values.

Key Responsibilities

1. Onboarding

• Coordinate with hiring managers and cross-functional teams to deliver induction programs.
• Facilitate documentation, verification, and orientation sessions for new employees.
• Ensure compliance with company policies and regulatory requirements during onboarding.

2. Recruitment

• Manage recruitment processes, including job posting, sourcing, screening, scheduling interviews, and offer rollouts.
• Partner with department heads to understand staffing requirements and create effective hiring strategies.
• Maintain a talent pipeline by leveraging social media platforms, job portals, and referral programs.
• Conduct pre-employment checks and reference verifications to ensure quality hiring.

3. Employee Engagement

• Design and implement programs that enhance employee satisfaction, well-being, and retention.
• Plan and execute initiatives such as town halls, team-building activities, and feedback surveys.
• Act as a point of contact for employee queries and provide resolution to concerns in a timely manner.
• Analyze engagement metrics to recommend and implement improvements.

4. HRMS Management

• Oversee the maintenance and accuracy of employee data in the HRMS system.
• Ensure data security and compliance with data protection regulations.

Skills and Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 1-4 years of experience in HR functions, including onboarding, recruitment, employee engagement, and HRMS.
• Proficient in HRMS tools, Microsoft Office Suite.
• Strong interpersonal and communication skills.
• Ability to handle sensitive information with confidentiality and professionalism.
• Detail-oriented, with strong organizational and multitasking capabilities.

Why Join CNH?

• Be part of a fast-growing organization that prioritizes employee health and well-being.
• Collaborative and inclusive work culture.
• Opportunities for professional growth and development.

About the Role 

Hey there! Are you a mastermind looking for your next big challenge? If so, we want you to join our team as our VP of Engineering! We're looking for someone who's driven, experienced, and ready to lead the charge for our tech products and solutions. As the VP, you will manage a team of developers, identify new technologies and implement them to drive business results. 

But it's not all about tech - you'll also be working closely with our core team to make sure we're meeting the needs of the market. Basically, you'll be a jack-of-all-trades when it comes to our tech and make sure we're always ahead of the game. So, if you're ready to take your career to the next level and make a real impact, hit us up! 

We can't wait to see what you bring to the table. 

What You'll Do 

• Lead the development team and ensure projects are completed smoothly and on  schedule 

• Stay ahead of the game by finding and using new technologies to boost the business 

• Work hand in hand with the core team to figure out their needs and keep our products on point with the market trends 

• Keep our products high-quality, scalable, and secure 

Develop and maintain a detailed project plan to track progress and ensure that projects are completed on time and within budget 

• Brainstorm and plan the company's tech strategy with the CTO and other important leaders 

• Keep up to date with the latest tech trends and find new growth opportunities 

• Give the development team technical guidance and be a mentor to them 

What You'll Bring 

• Bachelor's or Master's degree in Computer Science, Software Engineering or a related field 

• A 8+ years of experience leading software development teams, with a track record of delivering complex products 

• Technical know-how and experience with the latest software development tech 

• Proven experience in identifying and implementing new technologies to drive business  results 

• Experience handling the challenges and taking advantage of the opportunities that come with working in a startup environment 

• Ace leadership, communication, and teamwork skills 

• Self-starter with loads of drive and a desire to make things happen 

What we would also love to see 

• Understand the mobile development landscape especially Android and iOS 

• Hands-On experience with API based development 

We are looking for a UX Designer to design software and platforms that meet people’s needs. You will combine interfaces and workflows to enhance user experience.

In this role, you should be an analytical and creative designer who is able to grasp user needs and solve problems. A strong portfolio of successful UX and other technical projects is essential.

Ultimately, you will make our product more user-friendly and intuitive to attract and retain customers.

• Understand product specifications and user psychology
• Conduct concept and usability testing and gather feedback
• Create personas through user research and data
• Define the right interaction model and evaluate its success
• Develop wireframes and prototypes around customer needs
• Find creative ways to solve UX problems (e.g. usability, findability)
• Work with UI designers to implement attractive designs
• Communicate design ideas and prototypes to developers
• Keep abreast of competitor products and industry trends

• Proven experience as a UX Designer, https://resources.workable.com/ui-designer-job-description" target="_blank">UI Designer or similar role
• Strong portfolio of design projects
• Background in project management and research
• Familiarity with interaction design and information architecture
• Proficient in design software (e.g. UXPin, Balsamiq)
• Knowledge of HTML/CSS; JavaScript is a plus
• Problem-solving aptitude
• Analytical mind with a business acumen
• Excellent communication skills
• BSc in Design, Computer Science, Engineering or a related field

You should have a strong grasp of current marketing tools and strategies and be able to help integrate digital marketing campaigns from concept to execution. The Digital Marketing Executive will work with the marketing team, coordinating with other teams (such as design, HR, etc) to launch campaigns on time.

• Coordinate with other support functions to develop marketing material
• Define schedules, handle posting on social media
• Keep an eye on the trends, suggest and execute campaigns around them
• Perform audits, plan and execute all digital marketing activities, including SEO/SEM, email, social media, and display advertising campaigns
• Design, build and maintain social media presence, increase the availability of multiple platforms
• Measure and report the performance of integrated marketing efforts, and assess against goals (ROI and KPIs)
• Brainstorm new and creative growth strategies
• Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

• BS/MS, BMM degree in marketing or a related field
• Proven working experience of more than 2 years in digital marketing & contribution to B2B sales if any.
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform and motivate.
• Experience with A/B and multivariate experiments.
• Solid knowledge of website advertising and analytics tools (e.g., Google Adwords, Google Analytics, Facebook Advertising)
• Strong analytical skills and data-driven thinking.
• Up-to-date with the latest trends and best practices in online marketing and measurement.

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following react.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.

• Ensuring timely bill submission to assigned client by direct visit/help of subordinate
• Customer rate master updating in the system (Zero Deviation)
• Understanding of E-Invoicing and process
• GST Reconciliation wherever required
• Controlling over 60+, 90+, and 180+ days outstanding
• Timely posting of payment and debtors ledger
• Maintaining the assigned customer base
• Age debit/ credit note analysis and timely sharing the outcome with management, along with corrective action plan
• Visiting the customer and branch coordination

Desired Candidate Profile

• Basic understanding of accounts, Credit Control, Billing, Collection, Credit/ Debit Note, Age Debt and DSO analysis, major customer bill submission/ issue resolution/ payment follow up, customer ledger eeconciliation, Contract Commercial Management /Customer rate master Update/GST
• Good communication and negotiation skills
• Good in coordination    

• Experience into Manual Testing and Automation Testing- Thorough knowledge on Testing Processes, defect metrics, Automation tools like selenium, QTP- Knowledge on Junit, remedy-
• Thorough quality improvement skills, advanced problem solving and analysis skills- Knowledge of various operating systems - Linux, Windows-
• Knowledge of Agile process-
• Excellent verbal and written communication skills with the ability to work effectively on a team and collaboratively across lines of business-
• Work into QA module for multiple products.

About TBM Technologies Pvt Ltd

Established in 2006, we are a research-driven 'machine-to-next' technology company. In 2018, we were recognized as the 'Telecom Technology Company of the Year - India'. We were named 'Most Innovative Software Development Company - India in 2017' and 'Best Telecom Software Company - India'. Other awards include being named among the '20 Most Promising Software Development Companies' and recognition by GSMA at the Mobile World Congress 2011. Our smart solutions enhance lifestyles and save lives, by enabling more effective communications.

With our proprietary software and technologies, we deliver solutions to telecom operators, including Airtel, Dialog Axiata, Verizon Wireless, Vodafone, and Idea. A dedicated research team focuses on next-generation solutions with sensors, smart devices, location 5.0 technology, multi-lingual multi-modal communication, omnichannel delivery platforms, cloud technologies, virtualization, rack servers, mobile phones, analytics, machine learning, and IoT.