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Learnyst Insight Private Limited Careers

http://www.learnyst.com
Founded
2015
Type
Product
Size
20-100
Stage
Bootstrapped
About

About Learnyst 

============ 

We are Nasscom 10K startup with many paying customers and great traction. We help educators to teach online and sell course in their own website & mobile learning apps. We are building shopify for education. We want to make quality education affordable, easily accessible and engaging

 

Nice, but what do we do 

================== 

We provide complete technology solution required for educators to sell courses on their online academy. Our solution includes website builder, course builder, virtual classroom interface for students, video encryption and streaming service almost everything that is required to launch an online learning academy.

 

[email protected] 

============ 

Learnyst is hosted on AWS cloud with auto scaling infrastructure. More than 10 lakhs learners use Learnyst for streaming course videos and taking mock tests. Our core backend server uses Ruby on Rails with MySQL as database. We have architected Learnyst to be fault tolerant, loosely coupled and scalable system.

 

Why Join Learnyst? 

=============== 

* Competitive compensation 

* Consistent performers will get stock options 

* Gain hands on sales experience in developing production apps 

* Exposure to understand market opportunities and contribute directly to the growth of company 

* Opportunity to work with fastest growing EdTech startup 

* Gain hands on experience in serving direct customers 

* Learning 10X times more than what you know now 

* We will provide a great work environment and challenging work that helps you take your career to the next level 

* Food & Snacks: You’ll never have to worry about your hunger pangs. We provide food & snacks at all times of the day. 

* Every Wednesday we have Game nights and quarterly team outings

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Shivaranjan Kumar
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Shankar M
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Naveen Kumar
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Rinku Kumari
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Sasank K
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Shankar Mahesh
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Ranjan Kumar
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Jason Karmokar
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Jobs at Learnyst Insight Private Limited

at Learnyst Insight Private Limited
DP
Posted by Ranjan Kumar
Learnyst Insight private limited, Bengaluru (Bangalore)
1 - 3 yrs
₹3.6L - ₹4L / yr
Customer Support
Technical support
Voice processing
Communication Skills
Leadership
+2 more
Job Description
============
Learnyst is looking for a Customer Support Executive to provide the highest level of customer delight and value.

You will work directly with our customers. You play a crucial role in engaging with the customer and building a strong relationship between Learnyst and the customer. You will act as an advisor and serve as the single point of contact for multiple customers. In short, the entire role is to deliver happy, satisfied, referring customers.

You'll also interact with users as a whole by making and maintaining resources like FAQs, tutorials, release notes, troubleshooting guides, and surveys. You'll keep these concise, up-to-date, and easy-to-find so that the most important information about Learnyst is just a click away whenever customers need it.

Responsibilities
============
- Serve as the primary contact for all customer-facing support and service issues
- You will be talking to customers over email, phone, live chat, and screen shares
- Quickly address or respond to customer inquiries via email, Intercom, and other online methods using excellent interpersonal skills
- Maintain a deep understanding of Learnyst products, build content and educate customers about the most relevant features for their specific business needs
- You will investigate problems, verify facts, and figure out resolutions
- Skilled at handling multiple issues, efficiently prioritizing and solving a large number of inquiries
- Discover and document customer pain points to advance current support procedures
- Maintain a Learnyst knowledge base which can be used by Customers to solve common problems
- Communicate with key team members on common or critical issues, assisting in the resolution of technical roadblocks
- Punctual and professional with a project management mindset and can-do attitude
- Stay up to date with Learnyst platform updates and changes.

Required Qualifications & Skills
========================
- Bachelor's degree
- 1-4 years of customer support experience
- Must have excellent English and Hindi verbal communication skills and telephone manner, but know it's equally important to listen and understand customer problems
- Excellent writing skills and email/chat etiquette
- Experience with writing and organizing customer-facing help documentation
- HTML/CSS, client/server architecture, and software debugging skills are a huge plus for this role

Good to have
===========
- Passionate about great customer experience and customer delight
- Calm and collected - You will stay calm and can be the rock for those who come to us when they need help
- Patient and attentive - You will have to display patience and empathy while listening to our customers through critical issues and figuring out what they need
- Willing to learn - You love learning how things work and you’re always looking for ways to innovate and improve processes.
- Agile - You can move quickly and adapt to a fast-paced and constantly evolving environment. You will be on the front lines of a highly visible, fast-growing brand

Perks And Benefits
=============
- Competitive salary
- Working hours - 9:30 AM to 6:30 PM IST
- Exposure to growing your career as technical support in SaaS products
- Gain hands-on experience in serving direct customers
- Exposure to learning the end-to-end customer life cycle
- Great work environment and opportunity to learn
- Free Food And Snacks: You’ll never have to worry about your hunger pangs. We provide food and snacks at all times of the day.
- Every Wednesday we have Game nights and quarterly team outings
Read more
at Learnyst Insight Private Limited
DP
Posted by Supriya Kourav
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Remote, Sri Krishna Garden Layout
0 - 1 yrs
₹2L - ₹3L / yr
Market Research
Communication Skills

About Learnyst

We are Nasscom 10K startup and Amazon technology partner with many paying customers with great market traction We help educators to sell courses on their website & mobile learning apps. We are building Shopify for education. We want to make quality education affordable, easily accessible and engaging.

Nice, but what do we do, We provide complete technology solutions and marketing guidance required for educators to sell courses on their branded web and mobile learning apps. Using Learnyst, educators can grow their academy online. For more information, please visit https://www.learnyst.com/" target="_blank">https://www.learnyst.com

What would I do?

You will be responsible for developing business opportunities by prospecting new businesses, leading acquisition and driving complete pre-sales activity. You will be responsible for lead generation, customer/lead onboarding, driving user adoption and scheduling demos with sales managers.


Qualification

  • Bachelors/Masters's degree.
  • Relevant work experience in business development (not mandatory)
  • Good communication & presentation skills, both verbal and written in English & Hindi
  • Sense of ownership/accountability
  • Good knowledge about computer science or engineering is preferred
  • Knowledge of digital marketing (Content marketing, SEO, social media marketing etc) is a big plus

Good to have

  • Calm and collected: You will stay calm and can be the rock for those who come to us when they need help
  • Patient and attentive: You will have to display patience and empathy while listening to leads/customers
  • Willing to learn: You love learning how things work and you’re always looking for ways to innovate and improve processes. You enjoy testing different strategies and tracking the results
  • Agile: You can move quickly and adapt to a fast-paced and constantly evolving environment. You will be on the front lines of a highly visible, fast-growing brand
 
 
Job Role - Sales Intern 
Company - Learnyst Insight Pvt Ltd
Location - Bangalore
Start Date - Immediately
Salary - INR15000 to 20000 /month

Job Description
1. Profiling of leads basis their interests and qualifying them based on eligibility for our various offerings over phone calls and emails
2. Asking potential customers questions to ascertain their potential needs
3. Managing sales process and working on CRM
4. Identifying new channel partners/business networking
5. Working closely with the manager or assigned staff member and completing all allocated tasks.
6. Conducting website research or gathering information through various tools.
7. Updating documents and sales records
8. Reviewing sales performance
9. Observing and carrying out sales processes
10. Identifying potential weaknesses and offering improvement suggestions.
11. Keeping a log of everything learned and delivering presentations to staff and other stakeholders.
12. Work on strategies to increase digital sale
 
Perks
- Certificate
- Letter of recommendation
- Informal dress code
- 5 days a week
- Weekly Game Night
- Free food & beverages
Read more
at Learnyst Insight Private Limited
DP
Posted by Shankar Mahesh
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore)
0 - 2 yrs
₹3L - ₹5L / yr
Selenium
Software Testing (QA)
Test Automation (QA)
SDET
Java
+2 more
Currently, we are looking at the selenium-based testing framework for releasing reliable, defect-free code continuously to market. Specifically, our testing process is like an Ice cream cone. We want you to transform the process Pyramid model. Check @ https://s3-ap-southeast-1.amazonaws.com/learnyst/assets/testframework.png About Learnyst ============ We are Nasscom 10K startup with many paying customers and great traction. We help educators to teach online and sell course in their own website & mobile learning apps. We are building shopify for education. We want to make quality education affordable, easily accessible and engaging Nice, but what do we do ================== We provide complete technology solution required for educators to sell courses on their online academy. Our solution includes website builder, course builder, virtual classroom interface for students, video encryption and streaming service almost everything that is required to launch an online learning academy. [email protected] ============ Learnyst is hosted on AWS cloud with auto scaling infrastructure. More than 10 lakhs learners use Learnyst for streaming course videos and taking mock tests. Our core backend server uses Ruby on Rails with MySQL as database. We have architected Learnyst to be fault tolerant, loosely coupled and scalable system. Why Join Learnyst? =============== * Competitive compensation 3.6 lakhs + variable pay * Consistent performers will get stock options * Gain hands on sales experience in developing production apps * Exposure to understand market opportunities and contribute directly to the growth of company * Opportunity to work with fastest growing EdTech startup * Gain hands on experience in serving direct customers * Learning 10X times more than what you know now * We will provide a great work environment and challenging work that helps you take your career to the next level * Food & Snacks: You’ll never have to worry about your hunger pangs. We provide food & snacks at all times of the day. * Every Wednesday we have Game nights and quarterly team outings Must-haves ========= You'll be a core member of the team working on important features. You will design and build new features from the ground up. So following skill sets are absolutely required. * Good Coding skills - specifically Java language * Enhance Test framework * Test Rails Backend, Web Single Page App & Mobile App (React) * Effective Test Planning by understanding the requirements. * Working knowledge of Selenium Automation Framework * Knowledge of Cucumber & TestNG * Any project on Github, that can showcase your coding skill * Good at algorithms and data structures. * Knowledge of HTML,CSS and JavaScript * Eager to learn & passion towards work, listen well and understand problems * Sense of ownership & willingness to stretch the extra bit whenever needed * Make good decisions, discover practical solutions for hard problems * Honest and show consistently strong performance * Can work with tight yet realistic deadlines. Understand product strategy, market and customers * Bachelors/Masters degree. Prior work experience is not a necessity You can check our website www.learnyst.com to know more. Don’t forget to see customer testimonials. Talk to us to discuss more.
Read more
at Learnyst Insight Private Limited
DP
Posted by Shankar M
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore)
0 - 1 yrs
₹2L - ₹3L / yr
Sales
Business Development
Telesales
Marketing
We are a small team of highly motivated tech enthusiasts on a mission to empower teachers to teach online through branded learning app. You will have the power to influence millions of students and thousands of teachers through your work. If you want build awesome product and solve real problems, then we want to talk to you. Job Description You will be responsible for customer retention and driving customer satisfaction. You will be responsible for leading post-sales efforts including customer on-boarding, driving user adoption and satisfaction, owning customer renewals, and developing up-sell opportunities. You’ll develop strong, long-lasting customer relationships as a trusted advisor. What should I do? --------------------- - Onboarding new customers and manage day to day relationships - Operate as lead point of contact for customers - Understand customer needs and requirements. Present them with solution - Perform effective online demos to customers and prospects - Strong written and spoken skills in English. Speaking in Hindi is a plus - Excellent conversational skills and telephone etiquette - Documenting of help, troubleshooting and problem resolution steps - Contributing to product roadmap based on customer inputs and providing feedback to product team on new features rolled out - Educate Learnyst customers about new features and their benefits - Discovering up-sell opportunities and contract renewals - Conducting customer feedback calls and reviews Your goal is to transition Learnyst customer as loyal Learnyst client who can willingly promote and recommend Learnyst brand for others. Qualification ---------------- - MBA in Marketing / Sales. Prior work experience is not a necessity - Knowledge of internet marketing (blogs, SEO, social media marketing, rss, etc) is a big plus Why Join Learnyst? ----------------------- - Gain hands on experience in serving direct customers - Exposure to understand market opportunities and contribute directly to growth of company - Opportunities to create online courses - Opportunities to learn - We will provide great work environment and challenging work How to Apply? ----------------- - Apply with your resume and a note (no more than 100 words) about why Learnyst should consider your application - Prior work experience is not a necessity. Freshers with a flair for customer satisfaction can apply
Read more
at Learnyst Insight Private Limited
DP
Posted by Shivaranjan Kumar
icon

The recruiter has not been active on this job recently. You may apply but please expect a delayed response.

Bengaluru (Bangalore), Bengaluru (Bangalore)
0 - 1 yrs
₹1L - ₹3L / yr
Content Marketing
Digital Marketing
Email Marketing
Facebook Marketing
Learnyst helps educators build their branded elearning school & sell courses. Its like shopify for education
Read more
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