
- Create and manage nurture streams across email, digital, and direct mail that will progress the leads through various sales stages of the buyer's life cycle from awareness to selection
- Run campaigns for lead management, lead nurturing, lead scoring, and lead routing
- Look at holistic data on leads and customers to evaluate successful strategies and areas for improvement/growth.
- Iterate and optimize campaigns to drive the best possible results
- Work with the Product Marketing team to create and develop content-rich nurturing programs using consumer insights data and marketing automation tools
- Partner with marketing to improve strategy and execution of demand generation efforts
- Collaborate with sales operations on improving and troubleshooting issues with the lead management process
- Develop and maintain nurture reporting methodology, reports and dashboards, including performance metrics for nurture tracks and KPIs for overall program performance
- 5-6 years in Marketing or Sales Operations role
- At least 3+ years of experience managing email campaigns and program implementation
- Strong experience using marketing automation tools is essential
- Deep understanding of lead-to-revenue demand funnels, their characteristics and what causes Leads to move across stages
- Experience in B2B software / SaaS space will be a big advantage
- MBA from a reputed college, preferably in Sales and/or Marketing.
- Excellent English presentation, written, and verbal communication skills, with an eye for quality and relevance
- Strength in collaborating with cross-functional teams, including Product Marketing, Sales and Marketing
- Self-directed, organized team player who is capable of hands-on- execution as well as long term business planning
- Implement email marketing strategies to cultivate leads into new customers (and demonstrate with data).
- Set up and document lead nurturing processes
- Plan and implement trigger-based nurturing programs that target all stages of prospect development

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We are Hiring Customer Success Manager
Job Title: Customer Success Manager – Travel / OTA / Contact Centre - BPO
Location: Kochi - India
Department: Customer Service / Operations
Type: Full-Time
Job Summary:
We are seeking a seasoned Customer Succes Manager with proven experience in the travel industry (OTA, Contact Centre - BPO, or travel agency) to lead and enhance our customer support operations. The ideal candidate will bring expertise in customer service frameworks such as Six Sigma, Lean, COPC, or ITIL, and a track record of driving service excellence, process optimization, and team performance.
Key Responsibilities:
- Lead & Manage Customer Service Operations: Oversee day-to-day customer service activities across multiple channels (voice, email, chat, and social), ensuring high levels of customer satisfaction.
- Performance Management: Set KPIs, monitor service levels, and implement performance improvement initiatives.
- Team Leadership: Manage, mentor, and develop a team of supervisors, team leads, and customer service agents.
- Customer Journey & Escalation Handling: Analyze customer touchpoints, resolve escalated issues, and implement corrective actions to improve the customer journey.
- Process Optimization: Use Six Sigma, Lean, or other frameworks to analyze current workflows, eliminate inefficiencies, and drive continuous improvement.
- Training & Quality Assurance: Design and deliver training programs and quality assurance processes to maintain high service standards.
- Technology Integration: Collaborate with IT/Product to deploy and improve CRM, helpdesk, or ticketing systems (e.g., Zendesk, Freshdesk, Salesforce).
- Reporting & Insights: Generate operational reports, identify trends, and present actionable insights to senior management.
- Compliance & SLA Management: Ensure compliance with service level agreements, data protection policies, and regulatory guidelines.
- Customer Feedback Loop: Implement mechanisms to gather and act on customer feedback (CSAT, NPS, etc.).
Requirements:
- Bachelor’s degree in Business, Tourism, Operations, or related field. MBA preferred.
- Minimum 5–8 years in a customer service leadership role, preferably within online travel agencies (OTA), traditional travel agencies, or BPOs supporting travel clients.
- Strong understanding of contact centre operations, service recovery, and travel domain KPIs (e.g., PNRs, GDS, refunds, reissues).
- Certification in Six Sigma (Green Belt or higher) or other process improvement frameworks (Lean, COPC, etc.) is a strong advantage.
- Hands-on experience with customer service tools (e.g., Amadeus/Galileo + CRM & ticketing tools).
- Strong analytical and problem-solving skills.
- Excellent communication, interpersonal, and conflict-resolution skills.
- Flexible to work in a fast-paced, customer-focused environment, with rotational shift support if needed.
Preferred Skills:
- Multilingual capability (English is a must; Hindi, and/or other languages a plus).
- Prior experience with automation tools, chatbots, and self-service platforms.
- Proven ability to drive CSAT and NPS improvements.
- Experience managing distributed/remote teams.
- Any programming knowledge (Python/ Java/ Scala)
- Good Experience Elastic search, Kibana, Logstash
- Knowledge on Dev Ops
- Preferable :- AWS or any cloud knowledge
- Ansible, Kibana any visualization tools


We have divided this into the following two sections
#1 Working on features as a backend or front-end engineer (roughly 50% of the time)
Some of the responsibilities here will be:
- Depending on your skills you will be contributing to the codebase as a front-end or
backend developer
- You will be responsible to understand specifications created by the business division,
clarify on it, design and develop according to the specifications using ruby on rails or
react JS.
- Review code of other engineers
- Deploy and maintain production applications
- Work on fixing bugs
- Work on fixing technical debt
#2 Assistance in Development management
- communication with stakeholders (Development unit, Business Unit)
- Help in managing timeline, resource allocation, development plan, participate in
weekly product meetings along with the VP of Engineering
- Help to convert and discuss business specifications with engineers in English
- Communicate task progress to the business division promptly
- Work closely with the VP of Engineering on getting a strategy map created and
execution of the same
- Help in the hiring process
- Help in QA and release management
Our technology stack is:
● React for client applications
● Ruby on Rails as a Back End API
● PostgreSQL database
● Elasticsearch
● Amazon Web Services
● Stripe for payment handling
● Github for version control
● Slack for communication
● Figma for design
● Confluence and JIRA
Requirements
● At least 3 years of industry experience in software development
● At least 2 years of experience in working on Ruby on Rails projects or React
JS
● Strong communication skills in both English and Japanese
We stand for educator empowerment where they have absolute command over their class conduction. We at Being Pupil always strive for quality and ease. Being Pupil specializes in facilitating teaching practices for educators in accordance to their ease and techniques. We offer you a unique chance to join our community of educators, stand with us and empower together. Our focus is growth hence we don't believe in stagnation. We are here to cater to your needs and revolutionize the education system.
We are currently looking for educators to join us in our community! Minimum requirements:-
-Good command on English, however candidates having an extensive educational background in their respective domains are also welcome.
-Excellent communication skills. -Prior online teaching experience would act as an advantage.
-Any prior teaching experience can also be applicable -Candidates pursuing their bachelors are also applicable.
- Must possess a passion to impact aspirants and shape young minds.
- Must be enthusiastic and possess the urge to simplify complex topics.
- Proactive in clarifying the learner's doubts and assist them in engaging and gaining a better understanding.
This is a community created with the vision to bring back the importance and value each educator acquires.
We are looking out for a Flutter Developer who will be running and designing product application features across various cross-platform devices. Someone who is passionate about code writing, solving technical errors, and taking up full ownership of app development. Role & Responsibilities
● An in-depth understanding of front-end languages like Flutter is a must, HTML, CSS3, JavaScript, and NodeJS.
● Experience in the development of Web App and code should be compatible with Android/iOS applications and have deployed them on Google Play/App Store.
● In-depth understanding of databases like PostgreSQL
● You will be writing readable and clear code using Dart that will be extensively documented for future use and upgrades.
● Familiarity using version control tools like Git, Subversion, etc., and IDEs like Android Studio, VS Code, etc.
● Knowledge of Dart programming language, Rest APIs, and integration of various APIs from third parties.
● Understand basic concepts of design for developing user-friendly applications.
Work Experience:
Experience of 2-3 years on Flutter technology is a must.
Location:
Thane, Mumbai (For candidates from outside Mumbai, the company will provide shared accommodation) Joining: 0-1 month
Remuneration:
Attractive salary + ESOPs
About the company:
CogniTensor is an analytical software company that brings data to the heart of decision-making. CogniTensor leverages its product, DeepOptics - an integrated platform to implement 3A (Automation, Analytics and AI) at scale.
Cognitensor has customers ranging in Finance, Energy, Commodity, Retail & Manufacturing. More details can be found on our website: https://www.cognitensor.com/">https://www.cognitensor.com/
Our strategic investors include Shell and CIIE.CO (IIM-A/Accenture).
Qualification & Experience:
- Degree in Computer Programming, Computer Science, or a related field from a reputed institute
- +3 years of experience in handling multiple projects is preferred
Role & Responsibilities:
- 1-2 years of experience in QA performing one or more aspects like functional testing, black-box testing, performance testing, stress & load testing, integration testing, automated testing etc.
- Reviewing software requirements and preparing test scenarios.
- Prepare test cases, test scripts and test data.
- Analyzing test results on database impacts, errors or bugs, and usability.
- Interacting with clients to understand product requirements.
- Participating in design reviews and providing input on requirements, product design, and potential problems.
- Execute tests (manual / automated).
- Analyze test results and track software testing metrics.
- Preparing reports on all aspects related to the software testing carried out and reporting to the design and development team.
- Good team working and critical thinking skills.
Technical Skills:
- Have 2 years experience in Black Box Testing and hands-on experience in "Selenium " or other same black box testing tools.
- Experience with common database technologies including SQL, NoSQL
- Experience with scripting in a data engineering context (Python experience a plus)
- A good working knowledge of test management software, programming languages, and QA methodologies .
What’s in for you:
- An opportunity to lead a business segment
- Extensive liaising with customers and partners
- A rewarding career progression
Preferred Location:
Delhi NCR

About us:
We are a team of software avengers, passionate engineers & thinkers designing the future of education. The company has its roots from IIT, IIM Alumni and various SMEs in education space. Here, we all work together with & for a single dream; ‘Education For Everyone, Everywhere.’
Dizvik is an EdTech product-based tech start-up working on exciting technologies & latest tech amendments. We use technology as an effective & efficient tool to create things that are impactful & make education easier. Artificial Intelligence, Augmented Reality, Robust Media Streaming are few of our core areas.
We are a crazy bunch of people having multiple personas always trying to keep things light-hearted! Our roots are not new, the company is nurtured by the well established group excelling since 2003. The founders of Dizvik Technologies own multiple companies & one of those is Dhyeya Educational Services Private Limited (Dhyeya IAS) having more than 20 offline Institutes/Centers in India.
Role Description:
The ideal candidate will be responsible for designing and developing highly scalable, reliable and fault-tolerant micro-services based applications for the company. Using Node Js, Python, MongoDB, PostgreSql, JWT, Cassandra, AWS, Docker, Kubernetes, Kafka, Rabbitmq, Redis, Middlewares, CDN, Elasticsearch, this candidate will be able to translate user and business needs into functional and enterprise level product.
Salary Range: 10 LPA to 25 LPA
Job Responsibilities:
- Designing and developing highly scalable, reliable and fault-tolerant backend architectures & applications for the company.
- Coordinate with cross-functional teams (Mobile, DevOps, Data, UX, QA, etc.) on planning and execution.
- Communicate, collaborate and lead the work & team effectively across distributed features
- Owning and working end-to-end on application – from system (server, deployment, configuration management) to back end (container, application, and database).
Requirements:
- Bachelor’s degree or equivalent in Computer Science.
- 3+ years of experience in backend technologies: Node Js, Python, MongoDB, PostgreSql, JWT, Cassandra, AWS, Docker, Kubernetes, Kafka, Redis, Middlewares, CDN, Elasticsearch etc.
- Implementation of security and data protection.(CSRF/JWT/ORM and various middleware/DB security implementations).
- Strong problem-solving skills, algorithmic skills, and data structures experience.
- Ability to design and implement low latency RESTful services in Monolith & Microservice both the architectures.
- Data modelling experience in both Relational and NoSQL databases.
- Ability to understand and implement Continuous Integration and Continuous Delivery.
- Experience in troubleshooting server performance memory issues, GC tuning, resource leaks, etc.
- Ability to scope, review and refine user stories for technical completeness and to alleviate dependency risks.
- Experience in versioning systems like GitHub, SVN, gitlab etc.


- developing concepts, graphics, and layouts for product illustrations, company logos, and websites
- determining size and arrangement of copy and illustrative material, as well as font style and size
- preparing rough drafts of material based on an agreed brief
- reviewing final layouts and suggesting improvements if required
- Work with the content development team to produce a final design.
- Proven graphic designing experience
- A strong portfolio of illustrations or other graphics
- Familiarity with design software and technologies (such as InDesign, Illustrator, CorelDraw, Photoshop)
- Ability to meet deadlines
- Degree in Design, Fine Arts or related field is a plus
(Hadoop, HDFS, Kafka, Spark, Hive)
Overall Experience - 8 to 12 years
Relevant exp on Big data - 3+ years in above
Salary: Max up-to 20LPA
Job location - Chennai / Bangalore /
Notice Period - Immediate joiner / 15-to-20-day Max
The Responsibilities of The Senior Data Engineer Are:
- Requirements gathering and assessment
- Breakdown complexity and translate requirements to specification artifacts and story boards to build towards, using a test-driven approach
- Engineer scalable data pipelines using big data technologies including but not limited to Hadoop, HDFS, Kafka, HBase, Elastic
- Implement the pipelines using execution frameworks including but not limited to MapReduce, Spark, Hive, using Java/Scala/Python for application design.
- Mentoring juniors in a dynamic team setting
- Manage stakeholders with proactive communication upholding TheDataTeam's brand and values
A Candidate Must Have the Following Skills:
- Strong problem-solving ability
- Excellent software design and implementation ability
- Exposure and commitment to agile methodologies
- Detail oriented with willingness to proactively own software tasks as well as management tasks, and see them to completion with minimal guidance
- Minimum 8 years of experience
- Should have experience in full life-cycle of one big data application
- Strong understanding of various storage formats (ORC/Parquet/Avro)
- Should have hands on experience in one of the Hadoop distributions (Hortoworks/Cloudera/MapR)
- Experience in at least one cloud environment (GCP/AWS/Azure)
- Should be well versed with at least one database (MySQL/Oracle/MongoDB/Postgres)
- Bachelor's in Computer Science, and preferably, a Masters as well - Should have good code review and debugging skills
Additional skills (Good to have):
- Experience in Containerization (docker/Heroku)
- Exposure to microservices
- Exposure to DevOps practices - Experience in Performance tuning of big data applications

