Job Summary:
We are seeking a motivated and enthusiastic Inside Sales Representative to join our team. The Inside Sales Representative will be responsible for selling our products or services over the phone, email, and other digital channels to potential clients. The ideal candidate should be an excellent communicator, have a strong sales aptitude, and possess the ability to work in a fast-paced environment.
Key Responsibilities:
- Reach out to potential customers via phone, email, and other digital channels to sell our products or services.
- Develop and maintain relationships with customers to build long-term partnerships.
- Conduct research to identify potential customers and understand their needs.
- Explain the features and benefits of our products or services to customers and address any questions or concerns they may have.
- Close sales and achieve weekly and monthly sales targets.
- Collaborate with marketing and sales teams to develop and implement sales strategies and tactics.
- Maintain accurate and up-to-date records of customer interactions and sales activities in our CRM system.
- Participate in regular sales training and stay up-to-date on industry trends and product knowledge.
- Provide exceptional customer service to ensure customer satisfaction.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or related field preferred.
- Must have worked with SAAS companies selling to the US market
- 2+ years of experience in inside sales or related fields.
- Excellent communication skills, both verbal and written.
- Strong sales aptitude and ability to negotiate effectively.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Familiarity with CRM software and sales tools.
- Goal-oriented and results-driven with a strong focus on achieving targets.
- Ability to work well in a team environment.
- Strong problem-solving skills and ability to think creatively.
- Positive attitude and ability to handle rejection professionally.
We offer a competitive salary package with incentives and opportunities for career growth. If you are a driven and results-oriented individual with a passion for sales, we encourage you to apply for this exciting opportunity.
About Zevi
About Zevi:
Zevi is an on-site search engine that is built with it's core around NLP instead of the traditional approach of string matching. This enables Zevi to understand the intent of the user and showcase results accordingly instead of just matching the exact word or their synonym. Zevi also has a vernacular engine which can address complex Hindi-English queries.
We are a team built by Ex-Myntra(Walmart) and Ex-Microsoft people who have worked on search as a problem. Through Zevi we have seen conversion rates jump by 11% and Average order value for new users jump by upto 28%. Zevi enables discovery within your website using best in class AI. Zevi is built ground up using NLP at it's core unlike others who have string matching at their core.
As of now, we are team of 12 people, mostly from IITB, IITK and IIITH. Raised our seed round in December and looking to build the core founding team.
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About Alphanext
Welcome to Alphanext, a leading provider of talent solutions headquartered in London, with operational bases in Pune and Indore. With a strong focus on the global technology community, we are dedicated to connecting exceptional talent with innovative organizations around the world.
The Role
As our new ServiceNow Technical Architect, you'll play a vital role in shaping and executing our ServiceNow platform strategy to drive innovation and ensure seamless service delivery across our global operations.
Key Responsibilities
- Defines, guides, and supports the execution of Alphanext clients' technical governance processes
- Assists in developing standards and practices for maintaining the health of Alphanext clients' ServiceNow platforms
- Supports design and implementation of a platform operating model to achieve Alphanext clients' desired outcomes and foster end-user adoption
- Provides technical evaluation of demands against Alphanext clients' ServiceNow platform architectures, platform capabilities, and best practices
- Guides ServiceNow Platform design, including considerations for integration and performance for Alphanext clients
- Assesses architecture and solution designs to support Alphanext clients' objectives including alignment with ServiceNow implementation best practices
- Offers guidance on prototyping and accelerating time from design to deployment for Alphanext clients
- Provides technical guidance in platform development and platform-wide solutions for Alphanext clients
- Advises on configuration and coding standards for Alphanext clients
- Supports remediation of configurations not aligned to ServiceNow best practices for Alphanext clients
- Assesses instance health (performance, manageability, usability, scalability, upgradability, and security) by conducting ServiceNow HealthScan for Alphanext clients
Experience you should have
- ServiceNow System Administration Certification (mandatory)
- ServiceNow HR, CSM and ITIL Foundation certification
- Experience in the following ServiceNow modules:
- ITOM – CMDB, Discovery, Service Mapping
- ITBM – Project Portfolio Management, Release Management, Agile
- HRSD (HR Service Delivery) and Finance
- GRC – Governance, Risk, and Compliance
- CSM – Customer Service Management module exp (Mandatory)
- ITSM – Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog
- Expertise in Client Scripts, UI Policy, UI Scripts, Script Includes, Business Rules, Scheduled Jobs
- Possess good communication skills
- ITIL Foundation Certification would be a plus or can do before joining
- Implementation Specialist certification would be a plus
The Impact You'll Make
- Establish an enterprise-wide technical architecture and implementation strategy setting the foundation for Alphanext customer's enduring ServiceNow success.
- Drive standardization and best practice platform management, enabling customer to focus on value delivery.
- Institute technical governance to optimize platform performance and minimize long-term technical risk.
- Enable rapid upgrades to new features and innovation that drive new value for Alphanext and it's customer.
- Build a platform team focused on delivering value and innovation.
About Ace Online
ACE Online is the digital education initiative by ACE Engineering Academy, which is India’s leading test preparation platform for competitive examinations. At ACE Online, we are on a mission to help every student achieve their desired learning outcome through recognition, empathy, perseverance, and trust.
Thousands of our students have secured Top 10, Top 100 & Top 1000 Ranks in some of India’s toughest engineering competitive examinations consistently since our inception in 1995.
Our digital platform today boasts more than 1 lakh+ paid learners streaming 400+TB of learning content and attempting 2.6 million+ mock tests since our launch in 2019.
Having completed our zero-to-one journey, we now invite you to join our mission of scaling our product.
Role Title - HR Manager
Total Experience - 5-9 years
Relevant Experience - 5+ Years
Role Summary -
We are looking for an HR Manager to support and Lead the HR Department in various aspects of HR functions . As an HR Manager, your primary responsibility is to support the human resources department in various aspects of HR functions. You will play a crucial role in managing employee relations, recruitment, Training and development , performance management, and other HR-related activities. You will work closely with team members to ensure the effective implementation of HR policies and procedures.
Responsibilities:
- Recruitment and Selection: Assist in sourcing, screening, and interviewing candidates for various positions. Coordinate with hiring managers and external recruitment agencies, if required. Conduct reference checks and issue employment contracts.
- Onboarding and Orientation: Facilitate the onboarding process for new hires, including conducting orientation sessions, explaining company policies, and completing necessary paperwork. Ensure a smooth transition for new employees into their roles.
- Employee Relations: Maintain positive employee relations by addressing employee concerns, providing guidance on HR policies, and promoting a healthy work environment. Mediate conflicts and facilitate resolutions.
- Performance Management: Support the performance management process by assisting in the implementation of performance appraisal systems, tracking performance evaluations, and providing feedback to employees and managers.
- HR Administration: Maintain accurate employee records, update HR databases, and generate HR reports as required. Manage employee documentation, such as contracts, leave records, and attendance.
- Training and Development: Assist in identifying training needs and coordinating employee training programs. Collaborate with internal trainers or external vendors to ensure the successful delivery of training sessions.
- Compliance and Policies: Stay up-to-date with employment laws and regulations to ensure HR practices are compliant. Help develop and update HR policies and procedures to align with legal requirements and best practices.
- Benefits Administration: Support the administration of employee benefits programs, including health insurance, retirement plans, and leave management. Respond to employee inquiries regarding benefits and assist in resolving issues.
Qualifications and Skills:
- Bachelor's degree in Human Resources Management, Business Administration, or a related field.
- Proven 5-9 years of experience in an HR role.
- Good Experience in nontech recruitment.
- Knowledge of HR practices, policies, and employment laws.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Proficient in HRIS software and MS Office Suite (Word, Excel, PowerPoint).
- Attention to detail and ability to maintain confidentiality.
- Problem-solving and conflict resolution skills.
- Ability to work independently and as part of a team.
- Experience in Faculty hiring will be an add on .
Job Profile: W2 Sales Executive (Bench Sales)
Eligibility: Any UG/PG
Essential Requirement: Good English Communications
Location: Vadodara (Gujarat)
Schedule: US Shift (8PM to 5AM)
Compensation: In-hand salary up to 18500 (Monthly) plus Incentives
Benefits:
- Healthy & Hygienic work environment
- 5 Days Working (Monday to Friday)
- Health Insurance
- Performance Bonus
Job Responsibilities:
- Maintain the database of candidates along with all follow-ups related information.
- Posting vacancies on portals. Match the profile of the candidate on technical grounds.
- Responsible for negotiation, paperwork validation and closed candidates for assigned requisitions.
- Responsible for editing and formatting resumes matching consistency and giving visual and technical perfection to them for presenting it to clients.
- Maintaining Candidate/Vendor relation on the progress of submittals made, Interview Coordination and taking care of the joining formalities, background checks, references, coordination with internal accounting team and for timesheets, etc.
- Ensure the target is met in terms of required submittals daily as well as required number of placements.
- Marketing our Bench Consultants.
- Developing new contacts with tier 1 vendors / Clients.
Below are the must-have's in the candidate:
1) 2+ years of experience in LabVIEW development or training
2) Must have fluent English
3) At least 1500 hours of experience programming in LabVIEW.
4) Minimum certification of National Instruments CLAD, Certified LabVIEW Developer or
higher credential preferred.
Behavioral Expectations:
1) Internally motivated, “self starter” type personality.
2) Reliable, can be trusted to work consistently on tasks without close supervision.
3) Able to work on tasks individually or as part of a small team.
4) A “life-long learner” that is willing to develop new skills and proficiencies.
Responsibilities
- Ability to create tools, microsite, devOps and technical solution for testing.
- Experience in Object Oriented Analysis, Design(OOAD) and development of software using UML Methodology, good knowledge of J2EE design patterns and Core Java design patterns.
- Analyze test logs; create test reports, co-ordinate with stakeholders
- Experience in web application and device test automation using Selenium, Robotium, Appium or any equivalent tool/s.
- Strong experience with Agile development incorporating Continuous Integration and Continuous Delivery, utilizing technologies such as GIT, Maven, Jenkins, Chef, Sonar, PowerMock.
- Design and build scalable automated test frameworks and test suites working across technologies.
- Debugging of any issue faced.
- GoLang, Docker, Kubernetes experience is good to have
- Perform manual testing, the scope of which will encompass all functionalities of services as a prequel to automation
- Experience working closely with development and business teams to communicate impacts and to understand business requirements.
Qualification –
- A Bachelor's or Master's degree with 1 – 5 years of experience as Developer or SDET.
- Comfortable communicating cross-functionally and across management levels in formal and informal settings.
- Ability to effectively articulate technical challenges and solutions.
- Shows creativity and initiative to improve product coverage and effectiveness.
- Ability to work in teams.
- Deal well with ambiguous/undefined problems; ability to think abstractly.
- Go getter attitude.
- Should have programming experience on the iOS native platform.
- Adept in Swift language.
- Familiarity with RESTful APIs to connect iOS applications to back-end services.
- Strong coding, data structures and algorithms.
- Should have a working knowledge on various libraries available for iOS.
- Familiarity with XCode and other Developer tools.
- Deep understanding of software engineering practices, Object Oriented Analysis.
- Obsession with quality and customer experience.
- Understanding of design and architecture is an added advantage.
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Leading the Customer Success function by training, engaging and developing your team
- Managing the daily activities of Team Leads and below.
- Working on new strategies to improve the overall customer experience, and minimise churn.
- Coordinating with the marketing department to strategize ways to increase post-sales interactions with clients.
- Interacting with the Sales team to work on inter-departmental challenges
What you need to have:
- Any UG / PG
- A customer-focused mindset, putting the customer experience first in every action you take
- Exceptional account management and customer service skills backed up with excellent written and verbal communication skills
- Has been in the leadership role of the similar profile from past 2-3 years
- Experience working in a B2B SaaS organisation
- Technically proficient
- Excellent listening skills
- Ability to effectively communicate at all levels of the organization.
- Excellent problem-solving skills
- Extremely process-oriented
- Experience leading, coachng, and empowering your team to do their best work
Location : Bangalore
Job Type : Full time
JD:
Proven software development experience in PHP
● Good knowledge of relational databases, version control tools and of developing
web services
● Experience in common third-party APIs (Google, Facebook, Ebay etc)
● Passion for best design and coding practices and a desire to develop new bold
ideas
● BS/MS degree in Computer Science, Engineering or a related subject
● A strong understanding of database driven web applications
● A strong background in Object Oriented Programming
● Familiarity with MVC (Model-View-Controller) design
● Familiarity with PHP frameworks including Codeigniter and Laravel
● Excellent communication & Positive working attitude
● A fin-tech background is a plus
● Strong understanding of Queue/Worker concepts
● Hands on experience on caching technologies