Inside Sales Specialist (SaaS)

About the Company:

Alyke, recognized as India's first friendship app, is revolutionizing the way people find friends online through its innovative matching algorithm. Alyke has quickly gained traction, surpassing 1 million users. This platform uniquely connects individuals based on shared interests and proximity, and stands out for its commitment to creating a secure environment that encourages users to express themselves freely. Joining Alyke offers the chance to be part of an innovative team dedicated to reshaping the landscape of social connections

Role Overview:

As a Senior Backend Developer, you will play a crucial role in the design, development, and optimization of our backend systems. You will be instrumental in building scalable, high-performance applications that support our business's needs. This role demands a deep understanding of backend technologies, database design, cloud infrastructure, and the ability to integrate a wide range of services and APIs.

Key Responsibilities

• Design and implement scalable, secure, and robust backend services and APIs.
• Lead the development of microservices architecture, ensuring optimal performance and scalability.
• Oversee the integration of third-party services and external APIs, including notification services like FCM.
• Develop and manage database schemas, optimizing for performance and scalability using MongoDB and Redis.
• Implement real-time data processing mechanisms for live updates and push notifications, utilizing technologies like Firebase.
• Manage cloud infrastructure and serverless functions on platforms such as AWS and GCP, ensuring efficient operations and cost management.
• Ensure the security of backend systems through robust authentication, authorization, data encryption, and adherence to best practices in data security and compliance.
• Work closely with the frontend team to integrate backend services and ensure a seamless user experience.
• Continuously evaluate and adopt new technologies and frameworks to improve the backend infrastructure.
• Mentor junior developers, fostering a culture of learning and growth within the team.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 5+ years of experience in backend development, with a strong portfolio of projects demonstrating expertise in NodeJS, ExpressJS, and asynchronous programming.
• Extensive experience with database design, optimization, and management using MongoDB and Redis.
• Proven track record in developing and managing REST APIs.
• Deep understanding of microservices architecture and real-time data processing.
• Solid experience with caching mechanisms and SQS management.
• Comprehensive knowledge of security principles, including authentication, authorization, and data encryption.
• Familiarity with compliance and data protection standards.
• Should have worked on scalable microservices architecture
• Experience with Lambda functions.
• Experience working with firebase
• Should have proven experience in mobile application development
• Should have working experience in sqs
• Have knowledge of elastic cache 
• Experience with cloud-native development and managing cloud infrastructure on AWS or GCP.
• Excellent problem-solving skills, with the ability to lead projects and collaborate effectively with cross-functional teams.
• Strong communication and leadership skills, with a passion for mentoring and driving technical excellence.
• Attach the link of mobile application worked on till date

Why Join Us?

• Opportunity to lead a cutting-edge project impacting users globally.
• Work in an environment that fosters innovation, collaboration, and professional growth.
• Competitive compensation, comprehensive benefits.

• Calling existing and potential customers to persuade them to purchase the company's services.
• Accurately recording details of customers’ purchase orders.
• Processing all customer purchases accordingly.
• Generating promising leads to pursue.
• Managing customer accounts by ensuring that existing customers remain satisfied with the company's services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts proffered by the company to drive sales and respond to customer rejections.
• Developing in-depth knowledge to make suitable recommendations based on customers' needs and preferences.
• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

• This role includes both product and Project management.Involve in Data collection,Data filtering,refining, and sizing huge incidents data.
• Preferred Domain- Telecom
• Good to have Voice, Unified Communication, Contact center, Messaging experience, Application to Person (i.e. integration with WhatsApp,etc.)
• Work closely with the Engineering Team,Customer Business Team, different cross-functional Team to realize a road map of RPA implementation, Starting from requirement gathering, Ideation to Solution design and implementation
• create PDD (Process Design Document) and review SDD (Solution design document),POC development, Solutioning/Sizing/Business Case/Pricing activities
• Work closely with Marketing Team for proposal preparation,Business case development

• Document business or systems as-is/ to-be process,
• Assessing the business model or its integration with technology.
• Work closely with Product Owners and
• Business stakeholders in preparing Product Backlog items
• Prepare user stories, prepare acceptance criteria for user stories and manage backlog.
• Drive business workshops to define requirements
• Develop product backlog and elaborate functional specifications for an IT solution.
• The candidate should also be able to analyze requirements
• Model as-is and to be process and support business during testing
• For stakeholders and customers, act as a bridge between the business problems and the technology solutions.

Security Monitoring and Operations (SIEM)
Security Solutions design and deployment
IDAM - Identity and Access Management Experience
Network Monitoring and Management Experience
VAPT - Vulnerability Assessment and Penetration Assessment
Experience on DLP and Endpoint Security
Knowledge on Encryption 
Experience in performing Maturity Assessment for identifying the security gaps and recommending measures to fix the gaps
Experience in Audit controls and applying security measures (ISO, PCI etc..)
Knowledge in automation and scripting