Business Development Manager

 We are looking for enthusiastic and skilled professionals to join our team as Helpdesk Executives. The ideal candidates will have excellent communication and writing skills, proficiency in both voice and non-voice processes, and the ability to effectively manage SLAs. You will play a key role in handling escalations and providing timely, effective resolutions. Roles and Responsibilities: 1. Deliver exceptional client satisfaction by meeting service expectations. 2. Exhibit strong verbal and written communication skills. 3. Demonstrate proven problem-solving abilities. 4. Communicate fluently and professionally in English, Hindi, and Kannada (mandatory). 5. Meet SLAs and handle tasks efficiently under pressure. 6. Manage high-level escalations and provide timely resolutions. 7. Maintain detailed and accurate records of Google employees. 8. Collaborate effectively with team members and other stakeholders. 9. Adapt to and work efficiently in rotating shifts (including night shifts). Additional Skills: ● Convincing and negotiation skills. ● Strong written and spoken English communication. ● Ability to work under pressure and deliver results within deadlines. ● Flexibility to work in rotational and night shifts. ● Should be able to manage personal transportation (No travel compensation provided). ● Preferably male candidates. Qualifications: ● Graduate in any discipline. ● 2-4 years of relevant experience in customer service or a related field

About - The company is an online discovery platform that offers direct-to-home product trials for D2C brands.

Location- Bangalore

Series- B

Responsibilities

• Lead simultaneous development for multiple business verticals.Design & develop highly scalable, reliable, secure, and fault-tolerant systems.Ensure that exceptional standards are maintained in all aspects of engineering.Collaborate with other engineering teams to learn and share best practices.Take ownership of technical performance metrics and strive actively to improve them.Mentors junior members of the team and contributes to code reviews.

Requirements

• A passion to solve tough engineering/data challenges.Be well versed with cloud computing platforms AWS/GCPExperience with SQL technologies (MySQL,PostgreSQL)Experience working with NoSQL technologies (MongoDB,ElasticSearch)Excellent Programming skills in Python/Java/GoLangBig Data streaming services (Kinesis ,Kafka ,RabbitMQ)Distributed cache systems (Redis ,Memcache)Advanced data solutions (BigQuery, RedShift, DynamoDB, Cassandra)Automated testing frameworks and CI/CD pipelinesInfrastructure orchestration(Docker/Kubernetes/Nginx)Cloud-native tech like Lambda,ASG,CDN,ELB,SNS/SQS,S3 Route53 SES

Key Responsibilities

• Analyze and understand business processes and requirements to develop effective technical solutions.

• Assist in the planning, designing, development, of new applications and enhancements to existing applications.

• Collaborate with IT team members, decision makers, systems owners, and end users to define business requirements and systems goals, and identify and resolve business systems issues.

• Prepare functional specification documents in accordance to new business requirements.

• Ensure compatibility and interoperability of business software applications.

• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.

• Assist in the deployment of new applications and enhancements to existing applications.

• Identify, assess, and recommend software solutions and implementation partners to management.

• Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.

• Participate and sometimes drive IT projects to ensure that system requirements and data engineering needs are addressed throughout the project life cycle.

• Create systems models including integration points, specifications, diagrams, and charts to provide direction to internal stakeholders and third parties.

• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.

• Provide orientation and training to end users for all modified and new systems.

Qualifications & Experience

• Minimum Bachelor’s degree in Information Technology, Computer Science, or related field.

• Minimum of 5 years of experience in related fields with 3 to 4 years in systems and/or functional analysis.

• Proven experience in analysing, designing, and implementing information systems.

• Strong understanding of business processes and technical systems.

• Hands-on skills in SQL and databases (e.g. Oracle, SQL Server).

Other Prerequisites

• Excellent problem-solving skills and the ability to work under pressure. • Good project management skills.

• Excellent written and oral communication and interpersonal skills.

• Ability to conduct research into systems issues and products as required.

• Ability to communicate ideas in both technical and user-friendly language.

• Highly self motivated and directed.

• Keen attention to detail.

• Proven analytical and creative problem-solving abilities.

• Strong customer service orientation.

• Experience working in a team-oriented, collaborative environment

Qualifications:

A Bachelor’s degree in Computer Science (or equivalent experience)

Job Role:

Experience building and maintaining code for:

Android platform (Android Studio, Kotlin, Java, Android SDK) OR

Any other platform, with proven track record of picking up new skills

Hands-on experience with modern technologies.

Excellent Kotlin/Java programming skills

Excellent analytical, debugging and troubleshooting skills (battery usage, network usage optimization, etc)

Passion for usability, simplicity and consistency in software development.

Excellent communication and collaborative skills.

Exposure to Agile methodologies

Bonus points for knowledge of iOS platforms, hybrid platforms(React native, Flutter).

ENTERPRISE SALES EXECUTIVE

The Enterprise Sales Executive reports to the Manager of Sales and is responsible for driving new revenue through targeted accounts. The ideal candidate should have experience in enterprise software and/or SaaS sales. This role will drive revenue growth by identifying and working on targeted accounts throughout the entire buyer’s journey. The individual must be able to comfortably engage with all levels of prospects, across multiple industries, using all available mediums including phone, email and social media. Experience in Fashion, Apparel, Uniform, and Workwear verticals is a must. The ideal person will be a self-starter, with strong attention to detail and the ability to work in a fast-paced environment.

Primary Responsibilities

• Execute a sales prospecting plan to penetrate target accounts and capture significant market share within identified industries.
• Source new sales opportunities through creative outbound prospecting and limited inbound lead generation
• Build relationships with key decision-makers across all accounts
• Effectively deliver product demonstrations to prospects/customers to showcase the value of Industry Intelligence
• Serve as a trusted advisor to prospects/customers to achieve desired business outcomes
• Remain knowledgeable of the company's products/services to support prospect and customer needs
• Drive event attendance for webinars, trade shows/conferences, executive dinners and other events. Meet and exceed quarterly and annual quotas
• Passionately support our commitment to creating an outstanding experience for our prospects and customers
• Disciplined use of Zoho.com (CRM) to record all communication with each lead, contact and account
• Work effectively with other team members (including AI team) and throughout the organization

Minimum Qualifications

• Bachelor's degree, preferably in business administration, marketing, or a technical discipline
• 2 to 3 years in an enterprise sales role in Fashion, Apparel, and Uniform vertical is a must (in North America / EMEA a definite plus) and good to have some experience in software / SaaS selling.
• Experience delivering product demonstrations to create value
• Experience generating proposals in PowerPoint (with the help of in-house graphics)
• Proven track record of quick learning and exceeding set goals (MUST)

Competencies

• Excellent verbal and written communication skills (MUST)
• An organized, detail-oriented individual capable of meeting quarterly and annual results
• Proven success in executing outbound targeted sales programs to achieve desired results
• Experience engaging with prospects through B2B selling efforts
• A team player who performs well independently
• Must be a confident, adaptable self-starter who thrives in an empowered, fast-paced environment

Location

Mirrorsize is a registered corporation with the State of New Jersey, USA. This role is based in Noida and will require travel to North America, and EMEA. You must have a valid passport.

Benefits

In addition to salary and bonus, the company also offers monthly commissions/incentives for meeting targets. You will also earn incentives for meeting your annual targets. The company offers travel allowance for international travel and other benefits.

Company

At Mirrorsize, our endeavour is to eliminate the need for physical body measurement and to minimize the chances of incorrect measurements using cutting-edge AI and Computer Vision technology to measure the human body accurately. Headquartered in New Jersey and is a recognized leader in AI-enabled solutions for the  fashion and healthcare industries. We truly believe that AI can be disruptive, and transformational and can bring meaningful change in the supply chain of fashion, apparel, healthcare, and fitness industries.

Read more about Mirrorsize at

https://www.mirrorsize.com/#/news

What you must have:

Responsibilities:

• Working with the product team and designers to collaboratively build the products that pushes Rely to reach our next stage of growth.
• Tackle the challenges that occur from having your code running on different merchant websites.
• Ensure the technical feasibility of UI/UX designs.
• Optimise applications for maximum speed and scalability.
• Collaborate with other team members and stakeholders.
• Move fast.

Requirements:

• 3+ years of hands-on product experience in professional software development with front end web development and experience in building user interfaces
• At least one year experience with Angular.
• Experience writing good JavaScript code from scratch.
• Familiarity with web development cycles (e. g. package management, module bundling, unit, and integration testing, browser capabilities, etc. ).
• An eye for detail and empathy for the customer.
• Experience building for mobile platforms.
• Ability to write clean, semantic HTML and CSS, agonising along the way for pixel perfection.

• Experience working at a fast-growth startup.
• Experience upgrading angular.