Lead Generation Specialist

Assistant Sales Manager – Interior Design & Home Décor

Job Summary:

We are seeking a motivated and detail-oriented Assistant Sales Manager to support the sales team in driving business growth within the interior design and home décor industry. The role involves assisting in sales operations, client relationship management, and business development activities, while ensuring seamless coordination with internal teams to deliver premium customer experiences.

Key Responsibilities:

· Assist the Sales Manager in executing sales strategies to achieve revenue targets.

· Generate leads through networking, referrals, and market research.

· Build and maintain strong relationships with clients, architects, designers, and builders.

· Support in preparing proposals, quotations, and presentations tailored to client requirements.

· Coordinate with design, project, and operations teams to ensure timely execution of client orders.

· Handle client queries, follow-ups, and ensure high levels of customer satisfaction.

· Maintain accurate sales records, reports, and CRM data.

· Participate in exhibitions, trade fairs, and promotional activities to represent the company.

· Monitor market trends and competitor activities to provide inputs for business growth.

· Motivate and guide junior sales executives to achieve their targets.

Key Requirements:

· Bachelor’s degree in Marketing, Business Administration, or related field.

· 3–5 years of experience in sales/business development, preferably in interior design, home décor, furniture, or real estate sector.

· Strong communication, presentation, and interpersonal skills.

· Ability to build long-term relationships with clients and industry partners.

· Good negotiation skills with a client-centric approach.

· Proficiency in MS Office and CRM software.

· Ability to work independently as well as part of a team.

Key Competencies:

· Client relationship management

· Sales and negotiation skills

· Market awareness and research ability

· Team support and coordination

· Result orientation with attention to detail

The role reports to the Head of Customer Support, and the position holder is part of the Product Team.

Main objectives of the role

·    Focus on customer satisfaction with the product and provide the first-line support.

Specialisation

·    Customer Support

·    SaaS

·    FMCG/CPG

Key processes in the role

·    Build extensive knowledge of our SAAS product platform and support our customers in using it.

·    Supporting end customers with complex questions.

·    Providing extended and elaborated answers on business & “how to” questions from customers.

·    Participating in ongoing education for Customer Support Managers.

·    Collaborate and communicate with the Development teams, Product Support and Customers

Requirements

·    Bachelor’s degree in business, IT, Engineering or Economics.

·    4-8 years of experience in a similar role in the IT Industry.

·    Solid knowledge of SaaS (Software as a Service).

·    Multitasking is your second nature, and you have a proactive + Customer First mindset.

·    3+ years of experience providing support for ERP systems, preferably SAP.

·    Familiarity with ERP/SAP integration processes and data migration.

·    Understanding of ERP/SAP functionalities, modules and data structures.

·    Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.

·    Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.

·    Profound understanding of the support processes.

·    Should know where to route tickets further and know how to manage customer escalations.

·    Outstanding customer service skills.

·    Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.

Excellent verbal and written communication skills in the English language

About Us:

Plotch.ai is a leading provider of innovative API solutions for businesses, empowering organizations to streamline their operations, enhance connectivity, and drive growth. We are looking for an experienced B2B Tech API Sales and Marketing Manager to join our dynamic team and play a key role in driving our sales and marketing strategies to new heights.

Role Overview:

The B2B Tech API Sales and Marketing Manager will be responsible for developing and executing sales strategies, building relationships with enterprise clients, and driving marketing initiatives to promote our API products and services. The ideal candidate will have a strong background in B2B sales, an understanding of API technology, and a proven track record in driving revenue growth.

Key Responsibilities:

Sales Responsibilities:

• Develop and implement a comprehensive sales strategy for the B2B API market to achieve revenue targets.
• Identify, target, and engage potential enterprise clients, building a strong pipeline of qualified leads.
• Conduct product demos, presentations, and negotiations to showcase the value of our API solutions.
• Collaborate with the technical team to understand customer requirements and provide tailored solutions.
• Manage the entire sales cycle from prospecting to closing deals, ensuring customer satisfaction and retention.
• Stay updated on industry trends, competitor activities, and market developments to adapt sales strategies accordingly.

Marketing Responsibilities:

• Develop and execute B2B marketing campaigns to promote API products, including content marketing, email campaigns, webinars, and social media.
• Create marketing materials such as brochures, case studies, whitepapers, and presentations to support sales efforts.
• Work closely with the product and technical teams to develop messaging that communicates the value and capabilities of our API solutions.
• Analyze and measure the effectiveness of marketing campaigns using analytics tools and adjust strategies for optimal results.
• Participate in industry events, trade shows, and conferences to represent the company and generate leads.

Qualifications:

• Bachelor’s degree in Business, Marketing, Computer Science, or related field; MBA is a plus.
• 2+ years of experience in B2B sales and marketing, preferably in the tech or API industry.
• Strong understanding of API technology and how it applies to business solutions.
• Proven track record of achieving and exceeding sales targets in a B2B environment.
• Excellent communication, presentation, and negotiation skills.
• Ability to build and maintain strong relationships with enterprise clients.
• Analytical mindset with the ability to use data to drive decision-making.

Key Skills:

• B2B Sales and Account Management
• API Technology and Integration
• Marketing Strategy and Campaign Management
• Lead Generation and Pipeline Development
• Product Demonstrations and Presentations
• Negotiation and Closing Skills
• CRM and Marketing Automation Tools
• Analytical and Data-Driven Decision-Making

Why Join Us?

• Opportunity to work with cutting-edge API technology in a rapidly growing industry.
• Collaborative and innovative work environment.
• Opportunities for professional growth and advancement.

• Responsible for Delivery and Operations in CRM area, particularly with expertise in Microsoft dynamics. This covers business and global functional leads interactions, requirements gathering and analysis through Development, Unit Testing, Implementation.
• Strong Techno functional knowledge in Microsoft dynamics area for driving the transformation activities.
• Strong end to end process knowledge in CRM area.
• Ability to drive PoC’s using Microsoft Dynamics and related tools.
• Ability to handle the maintenance activities.
• Very Proactive and taking initiatives in driving the newer emerging trends in CRM area which will add business value.  

• 4+ years of experience with hands on development experience.

1. Work closely with our customers to understand their needs and build high-quality user interfaces.
2. Build, test and ship dashboards using frameworks like React, ES6, and Webpack.
3. Work with engineers and senior leadership to turn our vision into a tangible roadmap every quarter.
4. Add positive energy in every meeting or interaction with your coworkers.

Minimum Qualifications

1. B.E/B.Tech/M.Tech in CS/CE/IT
2. Must-have requirements for candidates include proficiency in the following areas/aspects:
3. Git version control system
4. Ability to collaborate and communicate complex technical concepts.
5. Experience working with charting libraries (i.e. ChartJS, Chartist, Grafana).
6. Experience with ReactJS 
7. Experience building highly scalable, high performance, responsive web applications
8. Experience in fundamental front end web technologies including but not limited to HTML, CSS, JavaScript - Minimum work experience 2 years

Languages/Frameworks

Javascript, React, HTML/CSS

Preferred Qualifications

1. Experience building, adopting and maintaining RESTful APIs.
2. A passion for all things UI and Front End
3. Ability to work in a fast-paced and agile development environment
4. Strong customer focus and obsession with quality
5. Experience working with UI for data-heavy products. 

• Developing import functionality from Excel to ERP on premise
• Preparing test scripts for testing the configured scenarios
• Testing may also include Unit testing, Performance Testing, User Acceptance Testing, Regression Testing
• Testing the end to product scenarios in line with product standards and resolving conflicts with the help of technical team

Desired Candidate Profile

• At least five years' experience in ERP implementation, configuration, system design or related business experience
• Good command on SSRS reporting and Technical
• Excellent online presentation skills using Teams. Able to implement both Discrete and Process Manufacturing
• Deep knowledge in AP, AR, GL, Inventory, Warehouse management and FA
• Knowledge in Microsoft Dynamics AX 2012 ,R3
• Certification and/or experience in Microsoft Dynamics 365 for Finance and Operations, AX 2012 R2, R3 or AX 7/D365FO are a plus
• Proficiency with Excel, PowerPoint, Outlook and Word    

• We are looking for an enthusiastic TeleCaller Representative to contribute in generating sales for our company.
• You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
• An effective telesales representative must be an excellent communicator and have superior people skills.
• They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

• The goal is to help the company grow by bringing in customers and developing business.