Business Development Executive

Job Title: Coordinator – Customer Care (US Voice Process)

Experience: 1 – 4 Years

Batch Start Date: 20th October 2025

Job Responsibilities

• Handle loan-related customer inquiries over toll-free numbers (pre-foreclosure to delinquent accounts).
• Follow up with customers when payment commitments are not met.
• Accurately log borrower contacts into the loan servicing system.
• Provide long-term resolutions to resolve delinquency.
• Use autodialing systems effectively to maximize contact ratios.
• Ensure daily prescribed contact targets are met.
• Stay familiar with customer relations functions and services offered.
• Perform other duties as assigned by the department manager.

Education & Experience

• Strong customer service and communication skills (English fluency required).
• Graduate preferred; Undergraduates must have at least 6 months call center experience.
• Prior knowledge of mortgage loan servicing is desirable but not mandatory.
• Minimum 1 year of international voice process experience.

Work Schedule / Requirements

• Must be willing to work in US shift timings.
• Immediate joiners preferred.

Nice to Have

• More than 1 year of international voice process experience.
• Good understanding of KPI’s & KRA’s in a call center.
• Strong interpersonal and customer-handling skills.

Compensation & Benefits

• Attractive variable pay – employees have earned on average ₹20,000/month last year.
• This is not a Sales, Collection, Marketing, or Insurance process – variable pay is purely based on individual performance.

We are looking for HR Recruiter to support our Human Resources department. You will act as the first point of contact for HR-related queries from employees and external partners. (Exp. Freshers, Male or female candidate)

Your main administrative duties include maintaining personnel records, managing HR documents (e.g. employment records and onboarding guides) and updating internal databases.

Ultimately, you should be able to ensure our HR department supports our employees.

Responsibilities:

Recruiting candidates as per the requirement and in provided deadline.

Organize and maintain personnel records.

Update internal databases (e.g. record sick or maternity leave) & keep track of relevant employee information (e.g. leaves of absence, sick days and work schedules).

Prepare HR documents, like employment contracts and new hire guides.

Create regular reports and presentations on HR metrics (e.g. turnover rates).

Answer employees queries about HR-related issues, process day to day expense.

Conduct Employee engagement activity & participate in HR projects.

Develop and carry out an efficient documentation and filing system.

Our Proposition:

• 9AM to 6PM working time, 1st & 3rd sat off.

• Fun loving environment with ample scope for flexibility.

• Encouragement to take initiatives across different domains within the organization.

• Friendly Work Environment

• Career Growth Opportunity

• Events & Festival Celebration

HR Operations Executive

Location - Andheri, Mumbai

Work from office

10 am to 7 pm (Mon to Sat)

Please note only looking for an immediate joiner.

Requirements:

• Bachelor's degree in human resources.
• Minimum 3- 5 years of relevant experience in human resources.
• Additional training/certification in Payroll Management - may be advantageous.
• Full understanding of HR functions and best practices.
• Well-versed with HRMS
• Onboarding and Exit formalities
• Well-versed with the entire Payroll Cycle
• HR documentation
• Employee grievances
• Prepare and maintain employee master (MIS) (Good with excel)
• Good with drafting letters and policies

Talented and skillful candidates required, if doing well and showing outstanding capabilities future stock options in company also available with various other perks

Stipend: INR. 5,000 to INR. 15,000 per month + Performance Bonus + Goodies for Elites

We are looking for skilled Full Stack Developer interns who can oversee the complete software development road cycle at Spacenos and work on building amazing products.

• Experience with JavaScript and ReactJs framework.
• Experience with NodeJs, Firebase and Firestore Functions.
• Candidates should have the ability to pick up new technologies quickly
• Knowledge of code versioning tools (such as Git, Mercurial, or SVN)

1. Creating and converting high-fidelity designs into code.
2. Assist with creating cross-platform UI Web components
3. Build responsive applications using front-end frameworks
4. Create Backend services for the UI and test with edge cases.

5. Test components using new technologies

Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.

1. Apply for your CV and past work to be reviewed.
2. Receive a telephonic interview or assessment upon filling the final step form.
3. Receive offer letter if selected.

Apply soon, the earliest applicant would be preferred over the late applicants.

Safety Connect is a growing company in the domain of field force and road safety.

We are looking for a driven, patient, and passionate problem solver to join our team. In this role, you will be responsible for training and onboarding new customers and managing customer relationships throughout their entire life cycle. We’re looking for superior people skills and a positive attitude.

we’re growing and evolving, and if you are flexible then you’ll need to come along for the ride.

Responsibilities:

• Creating MIS reports, Weekly /Monthly /Quarterly/Annual reports as required to the customers.

• Manage incoming calls and emails and handle appropriate follow-up calls and emails.

• Address, resolve and record any customer issues that arise about business growth, billing, and general account satisfaction.

• Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals.

• Coordinate and train all new customer starts in an efficient and streamlined way.

• Prepare necessary documentation or visuals for the client to demonstrate the performance of campaigns; analyze trends in C-Sat/NPS scores to identify areas of improvement.

• Work with the sales and marketing team to drill customer references and develop case studies.

Requirements /Qualifications: 

• 1-2 years of experience in communications, marketing, sales, account management, or customer success.

• Multi-tasking skills, strategic planning, and project management skills.

• Exceptional communication skills (verbal and written). 

• Analytical and process-oriented mindset.

• The ability to solve problems & to think quickly on your feet.

• An eye for detail.

• Knowledge of SalesForce and project management tools.

• Event planning experience is a plus.

• Education - BS or BA. English, Computer Science or Engineering
• Experience - 8+ years of experience in Technical Writing; developing software and hardware documentation for global customers.
• Tools
• Authoring/Editing/Publishing - MadCap Flare/MadCap Central (preferred) or experience in any one of the topic-based/DITA-based authoring tools such as Oxygen XML, XMetal, Framemaker (structured).
• Source/version control - Git/Gerrit, GitHub, or Bitbucket.
• Feature/Defect Management - Jira, Rally, or any industry-standard, agile project/defect management software.
• Collaboration and Process Management - Confluence, Wiki
• Domain - Familiarity with compute, cloud, storage, network, security, or virtualization technologies.
• Communication and writing - Excellent written and verbal communication skills in English.