Sales and Marketing Exexutive- MBA Fresher- Ahmedabad (WFO)

Job Summary:

We are hiring a Hotel Operations Executive to manage post-booking activities including modifications, cancellations, and customer support. The role involves active coordination with hotels, resolving customer issues, and ensuring a smooth and hassle-free guest experience.

🔴 Requirements:

▪️ Proven experience in chat support, email support, and call support is mandatory.

▪️ Strong communication, coordination, and problem-solving skills.

▪️ Familiarity with OTA systems (Online Travel Agencies) is a plus.

🔴 Key Responsibilities:

▪️ Handle post-booking queries, changes, and cancellations efficiently.

▪️ Coordinate with hotels for booking confirmations and issue resolution.

▪️ Provide support to customers through calls, emails, and chats.

▪️ Manage escalations, refunds, and resolve payment discrepancies.

▪️ Maintain accurate booking records and contribute to process improvements.

• Bachelor's degree in computer science or equivalent experience
• 2+ years of experience in software engineering.
• Experience with building B2B and consumer quality products, enabling business capability and objectives through technology.
• Strong cloud infrastructure experience with AWS.
• Experience in engineering practices such as code refactoring, design patterns, design driven development, continuous integration, building highly scalable applications and application security.
• Experience working with a development team using Agile methodology.
• Experience in container technologies like Docker/Kubernetes a plus.
• Hands-on skills working with SQL and No-SQL databases
  Broad experience across the following application development technologies and in depth skills with at least one: NodeJS, React, GraphQL,Python, R, Java/C++ and/or other open source application development frameworks.
• Ability to strategically balance test coverage, documentation and timelines (API/ Unit testing).
• Strong analytical and problem-solving skills paired with the ability to develop creative and efficient solutions.
• Able to work under competing priorities, manage expectations effectively and support the team under pressure; distinct user focus and quality mindset.

* Designing and implementing applications

* Candidate should be a skilled software developer

* Developing and testing software

* Resolving technical issues that arise

* Can write beautiful and fast code 

* Has knowledge regarding designing, testing, and implementation of software components

* Self learner

* Should know git, cPanel FTP 

* Competencies in working with technologies like AJAX, MySQL, JSON, HTML,

* Knowledge of Laravel or other MVC Frameworks 

• Fixing bugs 

Key Responsibilities

1. Experience in Development using Adobe AEM, Android, Cordova, CRX, Java, Html, JavaScript. Also working knowledge of the Mobil app development.

1. Built websites and applications using Adobe Experience Manager
2. Experienced working knowledge of the Experience Server (CRX), including the Content Explorer, Design and build components, templates, dialogs, and workflows using the AEM architecture.

1. Experience in developing applications, templates, and components for the Adobe AEM product.

1. Excellent working knowledge of the Android Mobile app development using java.
2. Excellent working knowledge of the hybrid mobile app development for android and iOS platform (Cordova).

1. Should have knowledge of development of curated content, websites, landing pages and managing digital assets.
2. Desired Profile:

1. 3+ years of AEM / CQ platform experience in developing Components, Templates, Widgets, OSGi framework (Bundles/Services, tag libraries), JCR, Apache Sling, Adobe Cloud Service Integrations, External Integrations (with DB, Web services and other WCMs & DMS), Workflows, Socialization Framework, Packages.

1. Previous experience as a WCM technical lead or as an AEM architect in delivering 2-3 complex Adobe Experience Management (AEM) projects Should have exposure to UI Development and familiar with the full stack development technologies (Java Script, Angular, Node JS)

1. Certification will be plus

Roles and Responsibilities:

• Use markup languages like HTML to create user-friendly web pages
• Optimize applications for maximum speed
• Design mobile-based features
• Collaborate with back-end developers and web designers to improve usability
• Get feedback from, and build solutions for, users and customers
• Write functional requirement documents and guides
• Create quality mockups and prototypes
• Ensure high quality graphic standards and brand consistency
• Stay up-to-date on emerging technologies

Requirements:

• Minimum 1 year of work experience as a front end developer.
• Positive attitude, great energy, and a desire to learn more about web development
• Skills in troubleshooting and debugging
• A desire to keep current and use the most up-to-date best practices
• An understanding of testing and quality control
• Has a strong interest in design and technology.

Ganit Inc. is the fastest growing Data Science & AI company in Chennai.

Founded in 2017, by 3 industry experts who are alumnus of IITs/SPJIMR with each of them having 17+ years of experience in the field of analytics.

We are in the business of maximising Decision Making Power (DMP) for companies by providing solutions at the intersection of hypothesis based analytics, discovery based AI and IoT. Our solutions are a combination of customised services and functional product suite.

We primarily operate as a US-based start-up and have clients across US, Asia-Pacific, Middle-East and have offices in USA - New Jersey & India - Chennai.

Started with 3 people, the company is fast growing with 100+ employees

1. What do we expect from you

- Should posses minimum 2 years of experience of data analytics model development and deployment

- Skills relating to core Statistics & Mathematics.

- Huge interest in handling numbers

- Ability to understand all domains in businesses across various sectors

- Natural passion towards numbers, business, coding, visualisation

2. Necessary skill set:

- Proficient in R/Python, Advanced Excel, SQL

- Should have worked with Retail/FMCG/CPG projects solving analytical problems in Sales/Marketing/Supply Chain functions

- Very good understanding of algorithms, mathematical models, statistical techniques, data mining, like Regression models, Clustering/ Segmentation, time series forecasting, Decision trees/Random forest, etc.

- Ability to choose the right model for the right data and translate that into code in R, Python, VBA (Proven capabilities)

- Should have handled large datasets and with through understanding of SQL

- Ability to handle a team of Data Analysts

3. Good to have skill set:

- Microsoft PowerBI / Tableau / Qlik View / Spotfire

4. Job Responsibilities:

- Translate business requirements into technical requirements

- Data extraction, preparation and transformation

- Identify, develop and implement statistical techniques and algorithms that address business challenges and adds value to the organisation

- Create and implement data models

- Interact with clients for queries and delivery adoption

5. Screening Methodology

- Problem Solving round (Telephonic Conversation)

- Technical discussion round (Telephonic Conversation)

- Final fitment discussion (Video Round