Telesales

🔍 Job Summary:

We are looking for a motivated and empathetic Academic Counsellor to guide students in selecting the right educational path based on their interests, abilities, and career aspirations. You will be the bridge between the institution and students, helping them make informed decisions and ensuring a smooth academic journey.

🎯 Key Responsibilities:

• Understand students’ academic background, goals, and challenges through counseling sessions (in-person, phone, or online).
• Guide students on courses, career paths, and academic planning based on their interests and aptitude.
• Assist in the admission and enrollment process, including explaining course details, fee structure, and eligibility.
• Follow up with leads and maintain records of inquiries and student data using CRM tools.
• Address concerns of students and parents with patience, professionalism, and care.
• Collaborate with faculty and support teams to monitor student progress and retention.
• Achieve monthly conversion/enrollment targets as assigned.

🧠 Requirements:

• Bachelor’s degree (education, psychology, or counseling preferred).
• Proven experience in academic or career counseling, preferably in the education industry.
• Strong communication and interpersonal skills.
• Empathy, patience, and a genuine interest in helping students.
• Familiarity with CRM software and MS Office.
• Ability to work under pressure and meet targets.

Job Description:

Responsibilities:

• Plan, execute, and monitor IT projects, ensuring they are delivered on time, within scope, and budget.
• Align IT delivery initiatives with the organization's long-term goals and strategies.
• Lead and coordinate cross-functional teams, ensuring collaboration and efficiency. Provide guidance,
• mentorship, and performance evaluations.
• Act as the primary point of contact for stakeholders, providing updates and addressing concerns.
• Identify opportunities for process improvements and technological advancements to enhance service delivery
• Track and report on the performance of IT services and projects, implementing improvements as needed
• Manage relationships with external vendors and service providers, negotiating contracts and ensuring quality
• delivery.
• Identify potential risks and develop mitigation strategies to ensure project success
• Mentor and train team members on best practices, tools, and methodologies.
• Ensure adherence to IT regulations, data protection laws, and industry standards.

Primary Skills (essential):

• Proven experience of 8-10years
• Strong problem-solving, analytical, and troubleshooting skills.
• Ability to manage multiple priorities and work in a fast-paced environment.
• Strong attention to detail with a proactive approach to solving issue
• Good communication and interpersonal skills, with the ability to build relationships at all levels.
• Project Management: Strong project management skills, including experience with methodologies such as Agile,
• Scrum, or Waterfall.
• Leadership: Proven ability to lead and motivate a team.
• Communication: Excellent verbal and written communication skills. Ability to interact effectively with clients
• and stakeholders.
• Technical Knowledge: Understanding of IT infrastructure, software development, and service delivery processes.
• Time Management: Ability to manage multiple projects and tasks simultaneously

React Native Developer Responsibilities

• Architect, develop, and maintain high-quality React Native applications using clean code.
• Use additional JavaScript libraries, such as Redux, to make asynchronous API calls and enhance website loading speed.
• Implement pixel-perfect user interfaces that match designs.
• Diagnose and repair bugs and performance bottlenecks for native-like performance.
• Reach out to the open source community to encourage and assist in implementing mission-critical software fixes—React Native moves quickly and frequently breaks things.
• Participate in sprint retrospectives and daily standups as well as two-week sprints.
• Utilize new, contemporary, smooth animations and transitions to provide a great user experience.
• Plan the data and presentation layers of the application's front end.
• Be a part of a React Native developer community that shares knowledge and assists one another when problems arise.

React Native Developer Requirements

• Bachelor's/Degree Master's in Computer Science/Information Technology plus 3+ years of industry experience.
• Extensive knowledge of React tools such as Webpack, Enzyme, React.js, Flux, and Redux.
• Strong command of the JavaScript, TypeScript, or ClojureScript languages and their nuances, including ES6+ syntax.
• REST API knowledge, the document request model, and offline storage.
• Ability to identify with FullStack clients' goals and commit to delivering on the promises you and your team make to them.
• You work well in groups and enjoy working in the office with your coworkers.
• A positive outlook and a go-getter attitude

Role- Sr. Engineer Networking-(Post Sales- Implementation Team)

The purpose of the role is to implement and manage different Networking Project implementation for  22by7 customers. Preparing Plan of Action (PoA), Scope of Work (SoW), and implementation documents and submitting to customers.

Key Responsibilities:

Project Implementation as per SoW

Interact with client Project Manager and managing the implementation activities for the client

Troubleshooting L1/L2/L3 tickets and submitting the RCA.

      Responsible for documentation and reporting

Presenting the appropriate solutions at customer meetings.

Keeping well informed of general technical developments, company products and services.

Maintaining accurate, up to date reporting using the company systems and providing reporting where required.

Ensuring that product, technical and market knowledge is kept up to date by reading literature, networking, attending training courses, collaborate with other colleagues and sharing unique knowledge with the rest of the company. 

Maintaining a positive and healthy attitude that contributes directly to the working environment of the sales team and the Company.

Perform all other role-related tasks as assigned.

Key Requirements: 

3 to 5 years of  experience, out of which recent 3 years minimum on handson implementation of Aruba switches and wi-fi solutions

Mandatory Hands on experience on technologies (Routing, Switching, Wi fi)

Good understanding of OSI Model, TCP/IP protocol suite (IP, ARP, ICMP, TCP, UDP, SNMP, FTP, TFTP).. IP addressing & sub netting, Routing Concepts (OSPF, BGP), VLSM/CIDR

In-depth knowledge of L2 technology and protocols like VLANs, VLAN Tagging (IEEE 802.1q), LACP, VLAN trunking, STP (IEEE 802.1D and other 802.1 implementations.).

Good working knowledge of Application layer protocols and functions such as FTP, DHCP, DNS, SNMP, HTTP/HTTPS, LDAP, Radius, User Authentication Mechanisms, SMTP etc.

Implementation scenarios, configuration and troubleshooting of network related issues.

Key Skills:

Routers, Switches, Wi-Fi (Primary Skill- Aruba Switches, Aruba Central, Aruba IAP, Mobility Controller, Mobility Master, Aruba Airwave, Aruba CPPM etc)

Secondary Product suite- Cisco or Ruckus

It will be added advantage if the candidate has a combination of skills in Aruba and network security like Palo Alto etc.

Education- Open

Diploma- Any Diploma

UG: Any Graduate - Any Specialization, B.Tech/B.E. - Any Specialization, Electrical, Electronics/Telecommunication, Diploma - Any Specialization

PG: Any Postgraduate - Any Specialization (Post Graduation Not mandatory)

 CTC- As per the market standard

At Olegacy, we build applications connecting people to Web3. Our office is in Bengaluru and Dubai. We are expanding to our Dubai office and would love to invite all individuals who are passionate about the blockchain space to apply. We are currently seeking a Blockchain Engineer to help develop and build a decentralized finance application. The ideal candidate is a self-inspired individual who is passionate about blockchain technologies and disrupting current potential financial norm.

Responsibilities

• Work with the team to achieve product update milestones within the set time frames
• Design, develop, program, test, debug and maintain smart contracts code for a decentralized application
• Apply the latest cryptography techniques to protect digital transaction data against cyberattacks and information hacks

• Evaluate scalability, security, performance and gas optimization of the decentralized application
• Collaborate with the team on API design
• Collaborate with the team on planning and implementing frictionless user experiences

Qualifications

• Bachelor's / Master's degree in Computer Science
• Strong proficiency in Cryptography
• Strong proficiency in smart contracts written in Solidity
• Strong proficiency in JavaScript, NODE.js and C++
• Experience with blockchain technology​
• Bonus: Understanding of the intricacies of iOS and Android
• Bonus: Experience developing NFTs on Ethereum

Soft Skills

• Team Player
• Strong English language communication skills
• Self-starter
• Enjoys working in a fast-paced start-up culture
• Growth mindset

• Information Security as Security Analyst (SOC)
• Good understanding of security solutions like Anti-virus, DLP, Proxy, Firewall filtering/monitoring, IPS, Email Security, EPO, WAF etc.
• Hands on experience withIBM QRadar, ArcSight SIEM tool for logs monitoring and analysis,Service now ticketing tool.
• Good knowledge on networking concepts including OSI layers,subnet, TCP/IP, ports, DNS, DHCP, firewall monitoring, content filtering, check point etc.

Job Description:

Design skills

Strong working knowledge on various design patterns such as MVC, MVVM, DDD and any custom/hybrid framework as designed by the Architects.
Strong uderstanding in building Single Page Application

Process skills

Built application leveraging Agile DevOps principles and Azure DevOps toolset as part of SCRUM team


Technical skills

• Strong coding and work experience in Front End coding using Angular 8, BackBone, Bootstrap.
• Should have experience on 3rd party tools like PDF.Js (Generate PDF), SheetJS (Export Excel sheet), HighCharts or CharJS (Generate Charts and Graph).
• Should have good understanding of web servers such as IIS and Front-end runtimes using Node.js/NPM.
• Strong debugging skills using browser based Front end application written in Angular 8
• Strong knowledge and understanding of data sharing medium using JSON, XML.
• Should have used IDE such as Visual Studio and Visual Studio Code for Front-end development.
• Create Unit test cases using Jasmine and have all critical flows covered.
• Understanding of MS Build and MS Test as part of Azure DevOps pipelines
• Ability to triage defects in QA, UAT and Production and provide fix with quick turn around time.

• 5+ years of building SPA web solutions using Angular 8 , BackBone, Bootstrap
• 5+ years building HTML5 complaint pages
• 3+ years of experience using TypeScript
• 3+ years of writing automated testing using Jamine or others
• 3+ years of using TFS for Build and automated testing
• 1+ years of experience using Security Assessment Tool like Fortify 360 or IBM APP Scan
• 1+ years of experience using code quality assessment tool like SonarQube
• 1+ years of experience using API Management tool like Swagger
• 1+ years of experience on APM tools like DynaTrace
• 1+ years leveraging Azure DevOps

• Understanding of cloud based deployment using containers is plus
• Understanding of JS frameworks like Vue or React is plus