Bombay Softwares

Responsibilities

1. Identify new prospects via platforms like LinkedIn, Bidding Portals other portals.
2. Research client industries, pain points, and decision-makers to do the outreach.
3. Maintain and update prospect lists and track outreach activities.
4.  Run cold outreach campaigns (emails, LinkedIn, Apollo sequences).
5. Qualify leads based on project scope, budget, and timelines.
6. Represent Bombay Softwares in the first interaction & clearly communicate our service offerings.
7. Schedule and lead discovery calls to understand client requirements.
8. Work with tech leads/project managers to gather inputs for technical calls when required.
9.  Prepare proposals, SoWs (Scope of Work), estimates, timelines, and other pre-sales documents.
10. Assist in drafting contracts, NDAs, and onboarding documents.
11. Negotiate pricing and service terms with potential clients.
12. Achieve the given quarterly sales target

Qualification & Skills

Mandatory

1. Experience with lead generation using LinkedIn, Apollo, and bidding portals.
2. Strong research skills to identify target industries, pain points, and decision-makers
3. Ability to run and manage cold outreach campaigns (emails, LinkedIn, Apollo sequences)
4. Skilled in qualifying leads based on project scope, budget, and timelines
5. Confident in leading discovery/client calls and representing the company
6. Excellent verbal and written communication skills
7. Hands-on experience in preparing proposals, SoWs, estimates, and timelines
8. Familiarity with contracts, NDAs, and onboarding documents
9. Strong negotiation skills around pricing and service terms.
10. Proficiency with CRM tools for managing pipelines and tracking activities
11. Ability to collaborate effectively with tech leads and project managers
12. Proven track record of achieving and exceeding sales targets.

1. Develop and implement a comprehensive sales strategy aligned with business objectives to drive growth and meet revenue targets.
2. Lead and manage a team of sales professionals, providing guidance, coaching, and support to maximise their performance and productivity.
3. Set sales targets, monitor progress, and provide regular performance evaluations to the sales team.
4. Identify and pursue new business opportunities, target markets, and potential clients.
5. Build and maintain strong relationships with key clients, understanding their needs and providing appropriate solutions.
6. Collaborate with cross-functional teams, including marketing, product development, and operations, to align sales strategies with overall business objectives.
7. Conduct thorough market research and competitive analysis to identify trends and refine sales approaches.
8. Prepare and deliver compelling sales presentations, proposals, and negotiations to close deals.
9. Analyze sales metrics and customer feedback to continuously improve processes and performance.
10. Stay updated on the latest trends and technologies in the IT industry to effectively promote and sell our offerings.
11. Proven record of exceeding USD50K sales per month.
12. Mandatory Skills10+ years of proven experience in leading sales for IT services, including client acquisition and revenue growth.
13. Strong understanding of the IT services lifecycle and client engagement models.
14. Proven track record of meeting or exceeding sales targets specifically within the IT services domain.
15. Strong leadership and team management skills, with the ability to motivate and inspire the sales team.
16. Familiarity with service delivery models, SLAs, and contract structures for IT services.
17. Ability to understand client pain points and craft custom service-based solutions.
18. Strong analytical, strategic thinking, and decision-making abilities.
19. Ability to analyse sales data and market trends to make informed decisions.
20. Proficiency in using CRM software and sales tools.
21. Willingness to travel as required.
22. Excellent communication, negotiation, and presentation skills.
23. Ability to bring in own creativity to break the traditional pattern of sales

We're looking for candidates with experience with IT services sales only for this role. The candidate will be responsible for generating IT (Information Technology) sales and business, developing relationships with new clients, making sales visits and presentations, maintaining advanced knowledge of services, and establishing and meeting sales goals. The official designation would be Customer Success Executive.

Job Responsibilities

• Assist the sales team in lead generation and prospecting by using various online and offline tools and methods like cold calling, emails, events etc.
• Identify potential clients and establish relationships to understand their needs and requirements.
• Schedule appointments and demos for the sales team with qualified prospects.
• Provide excellent customer service by responding promptly to inquiries and concerns.
• Collaborate with other departments, such as marketing and customer service, to ensure customer satisfaction and retention.
• Liaise with technical team and marketing team for product marketing
• Achieve annual and quarterly order and revenue targets
• Suggest upgrades and services that may be of interest to clients.
• Negotiate with clients to secure the most attractive prices.
• Develop sales presentations, proposals, and contracts.
• Review clients' feedback and implement necessary changes.
• Remain in tune with trends in consumption to ensure that our offerings remain relevant.

Mandatory Skills:

• 2 years of Experience in IT Service Sales.
• MBA in marketing, business administration, or similar.
• Strong written and verbal communication skills.
• Excellent customer service and interpersonal skills.
• Ability to work independently and as part of a team.
• Should be good with decision-making and problem-solving skills
• Strong organizational and time-management skills.
• Ability to generate revenue by identifying pain points and suggesting suitable services.
• Great networking skills.

Benefits:

• Fantastic company culture.
• No politics. Just pure work and play!
• Very approachable and helpful seniors and peers.
• Get a chance to shape your career in one of the fastest-growing and dynamic spaces.
• Lots of creative freedom!
• Lots of fun at the workplace.
• Frequent fun activities to make work even more enjoyable :)

We are seeking an experienced Sales Manager to lead our sales team. As a Sales Manager, you will be responsible for driving the sales strategy, managing the sales team, and achieving revenue targets. You will be crucial in expanding our customer base, fostering strong client relationships, and ensuring the organization's overall growth. The official designation will be Customer Success Manager.

Job Responsibilities:

• Develop and implement a comprehensive sales strategy to drive business growth and achieve sales targets.
• Lead and manage a team of sales professionals, providing guidance, coaching, and support to maximise their performance and productivity.
• Set sales targets, monitor progress, and provide regular performance evaluations to the sales team.
• Identify new business opportunities, markets, and target clients to expand the customer base.
• Build and maintain strong relationships with key clients, understanding their needs and providing appropriate solutions.
• Collaborate with cross-functional teams, including marketing, product development, and operations, to align sales strategies with overall business objectives.
• Conduct market research and analysis to stay informed about industry trends, competitors, and customer preferences.
• Develop and deliver sales presentations, proposals, and negotiations to key clients.
• Monitor and analyse sales data, market trends, and customer feedback to identify areas of improvement and adjust sales strategies accordingly.
• Stay up-to-date with the latest advancements in IT products, services, and technologies to promote and sell the company's offerings effectively.

Mandatory Skills:

• Bachelor's degree in business, marketing, or a related field. An MBA is a plus.
• 10+ years of experience as a Sales Manager or in a similar leadership role within the IT industry.
• In-depth IT industry knowledge, including software, hardware, networking, cloud-based solutions, and emerging technologies.
• Demonstrated success in achieving sales targets and driving revenue growth.
• Strong leadership and team management skills, with the ability to motivate and inspire the sales team.
• Excellent communication, presentation, and negotiation skills.
• Strategic thinking and problem-solving abilities.
• Ability to analyse sales data and market trends to make informed decisions.
• Proficiency in using CRM software and sales tools.
• Willingness to travel as required.

Benefits:

• Fantastic company culture. No politics. Just pure work and play!
• Very approachable and helpful seniors and peers.
• Get a chance to shape your career in one of the fastest-growing and dynamic spaces.
• Lots of creative freedom!
• Lots of fun at the workplace. Frequent fun activities to make work even more enjoyable :)

To know more - https://www.bombaysoftwares.com/careers/