Bombay Softwares

We're looking for candidates with experience with IT services sales only for this role. The candidate will be responsible for generating IT (Information Technology) sales and business, developing relationships with new clients, making sales visits and presentations, maintaining advanced knowledge of services, and establishing and meeting sales goals. The official designation would be Customer Success Executive.

Job Responsibilities

• Assist the sales team in lead generation and prospecting by using various online and offline tools and methods like cold calling, emails, events etc.
• Identify potential clients and establish relationships to understand their needs and requirements.
• Schedule appointments and demos for the sales team with qualified prospects.
• Provide excellent customer service by responding promptly to inquiries and concerns.
• Collaborate with other departments, such as marketing and customer service, to ensure customer satisfaction and retention.
• Liaise with technical team and marketing team for product marketing
• Achieve annual and quarterly order and revenue targets
• Suggest upgrades and services that may be of interest to clients.
• Negotiate with clients to secure the most attractive prices.
• Develop sales presentations, proposals, and contracts.
• Review clients' feedback and implement necessary changes.
• Remain in tune with trends in consumption to ensure that our offerings remain relevant.

Mandatory Skills:

• 2 years of Experience in IT Service Sales.
• MBA in marketing, business administration, or similar.
• Strong written and verbal communication skills.
• Excellent customer service and interpersonal skills.
• Ability to work independently and as part of a team.
• Should be good with decision-making and problem-solving skills
• Strong organizational and time-management skills.
• Ability to generate revenue by identifying pain points and suggesting suitable services.
• Great networking skills.

Benefits:

• Fantastic company culture.
• No politics. Just pure work and play!
• Very approachable and helpful seniors and peers.
• Get a chance to shape your career in one of the fastest-growing and dynamic spaces.
• Lots of creative freedom!
• Lots of fun at the workplace.
• Frequent fun activities to make work even more enjoyable :)

We are seeking an experienced Sales Manager to lead our sales team. As a Sales Manager, you will be responsible for driving the sales strategy, managing the sales team, and achieving revenue targets. You will be crucial in expanding our customer base, fostering strong client relationships, and ensuring the organization's overall growth. The official designation will be Customer Success Manager.

Job Responsibilities:

• Develop and implement a comprehensive sales strategy to drive business growth and achieve sales targets.
• Lead and manage a team of sales professionals, providing guidance, coaching, and support to maximise their performance and productivity.
• Set sales targets, monitor progress, and provide regular performance evaluations to the sales team.
• Identify new business opportunities, markets, and target clients to expand the customer base.
• Build and maintain strong relationships with key clients, understanding their needs and providing appropriate solutions.
• Collaborate with cross-functional teams, including marketing, product development, and operations, to align sales strategies with overall business objectives.
• Conduct market research and analysis to stay informed about industry trends, competitors, and customer preferences.
• Develop and deliver sales presentations, proposals, and negotiations to key clients.
• Monitor and analyse sales data, market trends, and customer feedback to identify areas of improvement and adjust sales strategies accordingly.
• Stay up-to-date with the latest advancements in IT products, services, and technologies to promote and sell the company's offerings effectively.

Mandatory Skills:

• Bachelor's degree in business, marketing, or a related field. An MBA is a plus.
• 10+ years of experience as a Sales Manager or in a similar leadership role within the IT industry.
• In-depth IT industry knowledge, including software, hardware, networking, cloud-based solutions, and emerging technologies.
• Demonstrated success in achieving sales targets and driving revenue growth.
• Strong leadership and team management skills, with the ability to motivate and inspire the sales team.
• Excellent communication, presentation, and negotiation skills.
• Strategic thinking and problem-solving abilities.
• Ability to analyse sales data and market trends to make informed decisions.
• Proficiency in using CRM software and sales tools.
• Willingness to travel as required.

Benefits:

• Fantastic company culture. No politics. Just pure work and play!
• Very approachable and helpful seniors and peers.
• Get a chance to shape your career in one of the fastest-growing and dynamic spaces.
• Lots of creative freedom!
• Lots of fun at the workplace. Frequent fun activities to make work even more enjoyable :)

To know more - https://www.bombaysoftwares.com/careers/