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Fynd is India’s largest omnichannel platform and a multi-platform tech company specializing in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries.
About the Role
We are seeking a highly motivated, detail-oriented, and proactive individual to join our fast-paced leadership team as a CBO’s Office Associate. In this role, you will work closely with the Chief Business Officer, supporting day-to-day activities, assisting in strategy development, and ensuring smooth operations. You will also collaborate with cross-functional teams to contribute to business growth, operational efficiency, and strategic initiatives.
What will you do at Fynd?
- Support the CBO in managing daily priorities, schedules, and operational tasks effectively.
- Assist in the testing and evaluation of emerging business strategies and tools, ensuring alignment with market trends and best practices.
- Participate in research, development, and execution of strategic business scenarios to simulate real-world outcomes.
- Provide concise, actionable insights and feedback on business strategies, operational efficiencies, and potential areas for improvement.
- Collaborate closely with internal teams to identify challenges, implement solutions, and drive decision-making processes.
- Assist in preparing high-quality presentations, reports, and documentation for reviews and strategic discussions.
- Actively contribute to quality assurance for business processes, ensuring smooth workflows and adherence to deadlines.
- Maintain and update key documentation, including strategy roadmaps, progress trackers, and meeting notes.
Some Specific requirements
- Excellent written and verbal communication skills with the ability to articulate findings, updates, and recommendations effectively.
- Ability to work independently and collaboratively in a dynamic, high-performance environment.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- A problem-solving mindset with a creative and diverse approach to tackling challenges.
- Strong organizational skills with a commitment to high-quality work and the ability to prioritize tasks efficiently.
- A proactive attitude and the ability to manage tight deadlines and occasional extended hours when required.
Why Join Us?
- Work directly with the CBO and gain hands-on experience in strategic business operations and decision-making.
- Opportunity to influence key business strategies and contribute to innovation within a fast-paced, growing organization.
- Exposure to cutting-edge tools, processes, and business practices, fostering professional and personal growth.
- A dynamic work environment that values ideas, learning, and impact-driven performance.
Please Note:
- This is a full-time, on-site position (no WFH).
- A flexible work schedule is expected, including occasional extended hours based on business requirements.
What do we offer?
Growth
Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially.
Flex University
We help you upskill by organising in-house courses on important subjects
Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you.
Culture
Community and Team building activities
Host weekly, quarterly and annual events/parties.
Wellness
Mediclaim policy for you + parents + spouse + kids
Experienced therapist for better mental health, improve productivity & work-life balance
Responsibilities:
- Onboarding and Training:
- Guide new customers through the onboarding process, ensuring a smooth and efficient implementation.
- Conduct training sessions and provide educational resources to help customers maximize the value of our products/services.
- Relationship Management:
- Build and maintain strong, long-term relationships with assigned customers.
- Serve as the primary point of contact for customer inquiries and concerns.
- Proactively engage with customers to understand their needs and challenges.
- Customer Advocacy:
- Act as the voice of the customer within the organization, providing feedback to product and development teams.
- Identify opportunities to improve the customer experience and advocate for customer-centric solutions.
Position: French Project Coordinator
Experience: 3+ Yrs
Location: Bangalore
Notice Period: Immediate - 30 Days
Primary Skills: project management, B2 Level - French Language Expertise, English proficiency, Interpersonal skills
Responsibilities:
- Collaborate with various data analysis teams on projects for international clients.
- Manage and nurture relationships with clients, ensuring their needs and expectations are met.
- Oversee the entire project lifecycle, from initiation to delivery, ensuring all client requirements are addressed.
- Identify opportunities to improve processes and increase efficiency.
- Organize and coordinate tasks with the development team to ensure smooth project execution.
- Monitor progress and perform quality control checks to ensure high standards are met.
- Verify and validate new products to ensure they meet client specifications.
Qualifications:
- At least 1+ year of experience in project management.
- Proficiency in French at a minimum B2 level.
- Fluent in English.
- Strong interpersonal skills and the ability to communicate effectively with clients and teams.
- Highly adaptable and able to manage change in dynamic project environments.
- Proactive and solution-oriented with a focus on continuous improvement.

Position – Customer Service Executive (Chat/Email Process)
As a Customer Service Executive (Chat/Email), you will be responsible for providing excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!
Customer Service Executive Duties:
· Respond promptly and professionally to customer inquiries received through email and chat platforms.
· Provide accurate information and support to customers, addressing their concerns and resolving any issues they may have.
· Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations.
· Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution.
· Demonstrate strong written communication skills, including proper grammar, punctuation, and attention to detail.
· Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers.
· Collaborate with internal teams to resolve customer issues and improve overall customer experience.
· Meet or exceed productivity and quality standards set for the role.
· Maintain customer data and records accurately in the designated systems.
Candidate Qualifications & Skill Requirements
· Candidate should ideally have 2 - 5 years of experience in the similar profile
· Graduate (Any)
· Previous experience in customer service or a similar role is preferred.
· Strong written communication skills in English, including excellent grammar, punctuation, and spelling.
· Proficiency in typing with a high level of accuracy and speed.
· Ability to multi-task and effectively manage time in a fast-paced environment.
· Good problem-solving skills and the ability to think critically.
· Excellent interpersonal skills with a customer-centric approach.
· Proficiency in using computers and knowledge of email and chat platforms.



Skills: React Native, RESTFUL API, AWS, GIT Roles & Responsibility:
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Internal Notes: |

- LAMP Stack
- Laravel Framework
- HTML Framework
- Bootstrap
- Javascript Framework
- Ionic Framework - Capacitor for making hybrid mobile app
- E-Commerce frameworks
- SQL
- Payment Gateway
Skills:
- Familiarity with PHP and popular CMSs such as WordPress, Joomla
- Good working knowledge of Database concepts
- High-quality & optimized code
- Strong knowledge of JSON & the REST API is an added advantage
Requirements:
- Minimum 1 to 3 years of experience
- Good communication
- Willingness to learn new technology
- Analytical skills
- Team player
- Quick & Independent-learner
- Problem-solving skills

What is the role?
We are looking for a hands-on Android Developer to join the mobile team for Empuls. The applicant must have Android software development skills, and a passion for delivering high-quality, rock-solid apps. Android programming works closely with other app development and technical teams.
Key Responsibilities
- Translate designs and wireframes into high-quality code.
- Design, build and maintain high performance, reusable, and reliable Java and Kotlin code
- Ensure the best possible performance, quality, and responsiveness of the application.
- Identify and correct bottlenecks and fix bugs.
- Help maintain code quality, organization, and automatization.
What are we looking for?
An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.
- Bachelor's degree or higher in Computer Science and a minimum of 4 years of Software Development experience.
- Knowledge of mobile automation and experience on platforms such as espresso.
- Knowledge of application profiling and performance monitoring tools such as Android profiler, AppDynamics, Dynatrace, etc.
- Excellent coding skills in an object-oriented language such as Java and Kotlin.
- Experience with offline storage, threading, and performance tuning
- Have published at least one original Android app.
- Understanding of Google's Android design principles and interface guidelines.
- Strong knowledge of Android UI design principles, patterns, and best practices.
Requirements
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Previous work experience in Web3 Product Design
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Or experience in software design
Responsibilities
Hiring Process
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Application Review
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Introductory Interview
-
Technical Interview
-
Offer Letter
We have an urgent job opening for the below Profile:
Location: Bangalore
Experience: 6 To 8 Years
Designation: Digital Marketing - Head
Notice Period: Maximum 1 Month
Brief :
We at Dukaan are building an in-house team of performance marketing enthusiasts who can help our enterprise and large business clients grow their business online. We are looking for a digital marketing head for a large performance marketing team who can help Dukaan and its merchants grow. Apart from getting exposure to performance marketing across industries, and running campaigns across channels, you will also get exposure to Dukaan’s technology platform which has helped shape online shopping for millions of SMBs & large enterprises and a chance to improve the product
What you will do
● Lead a team of the campaign, performance marketers, content writers and graphic designers
● Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate
● Understand marketing briefs for different clients/Brands and execute or drive the same to deliver sales performance
● Identify trends and insights, and optimize spend and performance based on the insights
● Brainstorm new and creative growth strategies
● Plan, execute, and measure experiments and conversion tests
● Collaborate with external teams, agencies and internal tech teams to Instrument conversion points and optimize user funnels
Skills Required
● In-depth knowledge about creating effective targeting of audiences on FB, Google, and Affiliate Channels
● Has at least 6 years of experience with marketing operations on primary channels like FB, Insta, Youtube, Google Search, Google Shopping, Affiliates
● Has at least 3 years of experience with marketing operations on programmatic advertising
● Has had some exposure to Email, Whatsapp, Content Marketing
● Experience in optimizing landing pages and user funnels
● Solid knowledge of website analytics tools (e.g., Google Analytics, SemRush, Ahrefs, etc)
● Experience with A/B and multivariate experiments
● Has a good sense of understanding the business metrics and can derive meaningful insights basis the data reports
● Has handled marketing campaigns for clients/Brands on these platforms with a min. a monthly budget of 1 Cr
● Has at least 6+ years of professional work experience in campaign management and digital marketing in a reputed Brand or agency(or equivalent in freelancing)
● Can drive content creation by collaborating with design teams
● Has led/managed performance marketing teams for at least 2 years
Thanks


In this role you will
- Be a part of a small UI team and will work closely with the UXdesigner and product manager to shape the product design.
- Build web UI components for a cloud-native SaaS product.
- Drive clear requirements for the backend APIs working closely withthe backend engineers.
- Focus on quality and velocity by developing appropriate tests.
Requirements
- Highly motivated self-starter with a builder’s mindset.
- 5+ years of web UI development experience.
- Highly skilled in JavaScript, HTML and CSS.
- Deep knowledge and experience of REST APIs.
Preferred: experience with frameworks such as React
Preferred: full stack development experience

