Who We Are:
Founded in 2018, HighLevel Inc. is a B2B SaaS Platform catering to Marketing Agencies. We aim to provide a comprehensive solution for marketing agencies, offering cutting-edge tools and seamless client service. Our diverse clientele includes digital marketing agencies, Ads agencies, SEO agencies, Call center/Sales agencies, and freelancers. We serve various niches such as real estate, dental & medical, local businesses, e-commerce, professional, and field services.
Our platform encompasses a wide range of products, including CRM, funnel builder, website builder, forms & surveys, WordPress hosting, email marketing, telephony, reviews management, omni-box communications, social media, invoicing & payments, and more. Currently, we support over 20,000 agencies and 300,000 small & medium businesses. Our remote team of 800+ professionals operates across 15 nations.
Who You Are:
The Manager of Customer Support is responsible for the supervision and operational management of a customer-centric workforce focused on solving issues for our customers. The manager will also work closely with other functional units to meet defined service level agreements and achieve high levels of customer satisfaction.
Essential Functions:
- Influence others, lead, coach and empower, through motivation and encouragement, to accomplish team goals and foster a positive team culture.
- Accomplishes customer service human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
- Achieves customer service objectives by contributing and making recommendations to strategic plans and reviews; preparing and completing action plans; implementing productivity, quality, and customer-service standards; resolving problems; completing audits; identifying customer service trends; determining system improvements; and implementing change.
- Being able to interpret data that translates into action to improve the team.
- Monitors the overall health of the support system which includes but is not limited to live ticket queues, live channel queues, major bugs and staff availability.
- Involved in determining customer service employee requirements by maintaining contact with employees to determine areas of improvement by reviewing operational environments; conducting surveys; benchmarking best practices; and analyzing information and applications.
- Improves customer service quality results by studying, evaluating, and redesigning processes; establishing and communicating service metrics; monitoring and analyzing results; and implementing changes.
- Responsible for providing employees with technical resources; providing technical advice; resolving problems; and disseminating advisories, warnings, and new techniques.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; and participating in professional organizations.
- Act as an escalation point for high-severity customer issues that arise from within the team; directly from customers; or from other HighLevel functions.
- Serve as an influential leader by demonstrating professionalism, passion, and enthusiasm, providing communication, and motivation, and creating teamwork and collaboration.
- Be readily available with cameras on throughout the shift to assist customers and team members via Zoom.
Experience/Education/Certifications Required:
- Associate's/ Bachelor's degree or equivalent experience
- 5+ Years in management
- SaaS software experience
- Several years running technical customer-facing teams.
- Experience in managing a team of over 20+
- Project management skills
- Leading a results-driven team
- People manager at heart, you love mentoring, leading and contributing to the professional development of those around you
- Strong collaboration, time management, influencing and prioritization skills are critical to the success of this role
- The ability to build and maintain relationships internally with the team and with customers
- Excellent listening, presentation and communication skills at all levels
- The ability to partner with customers and team members in developing their strategic direction
- The candidate is technically savvy and has an interest in leveraging data, analytics and automation to drive demonstrable customer and team success
- Strong customer-facing communication skills
- Demonstrated data-driven approach to problem solving
- Must be a go-getter and not afraid to ask questions
- Must have basic computer and Excel skills
Language Skills Required Vs. Preferred:
- Fluent in English.
- Demonstrated verbal and written communication skills.
EEO Statement:
At HighLevelwe value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way!
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
Subodh Popalwar
Software Engineer, Memorres
About HighLevel Inc.
About
The fastest growing all in one platform for SMB's and digital marketing agencies. CRM, Email, 2-way SMS, phone system, facebook, instagram, WhatsApp, Email marketing, Social media posting, Websites, Funnel Builder, Wordpress hosting & more!
We have a very strong and independent team. We value tinkerers and people with an entrepreneurial spirit. We want people to come to work and explore their curiosity every day. Our growth offers a unique opportunity for the right individual to scale and build world class products.
Some of the perks we offer
- 100 percent Remote
- Uncapped Leave Policy
- WFH Setup
- Champion Big Problems
Company video
Connect with the team
Company social profiles
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The Social Media Marketing Executive will be responsible for developing and executing social media strategies, managing online communities, and driving brand engagement across various platforms. With 3-5 years of experience in social media marketing and community management, you will leverage your expertise to enhance our social media presence, build relationships with our audience, and contribute to the overall success of our marketing initiatives.
Key Responsibilities:
- Social Media Strategy: Develop and implement social media strategies to increase brand awareness, drive engagement, and support business goals. Create strategies for different platforms including LinkedIn, Twitter, Facebook, Instagram, and emerging platforms.
- Content Creation & Management: Create and curate engaging content that resonates with our target audience. Manage content calendars, schedule posts, and ensure timely and consistent communication.
- Community Engagement: Grow and manage online communities, respond to comments and messages, and engage with followers to build relationships and encourage brand loyalty.
- Campaign Execution: Plan and execute social media campaigns, including promotions, contests, and paid advertising. Monitor and optimize campaign performance to achieve desired outcomes.
- Analytics & Reporting: Track, analyze, and report on social media metrics and KPIs. Use insights to refine strategies and improve performance. Prepare regular reports on social media activities and outcomes.
- Trend Analysis: Stay up-to-date with the latest social media trends, tools, and best practices. Implement new tactics to enhance social media presence and engagement.
- Cross-Functional Collaboration: Work closely with marketing, sales, and product teams to ensure alignment on messaging and initiatives. Collaborate on content development and promotional activities.
- Community Building: Engage with influencers, partners, and thought leaders in the SaaS and Web3.0 communities. Represent the brand at relevant industry events and online forums.
Must-Have Qualifications:
- Experience: 1.5 - 3 years of experience in social media marketing with a focus on community management.
- Industry Experience: Proven experience working in a SaaS-based organization is required. Familiarity with SaaS marketing and community dynamics is essential.
- Platform Expertise: Demonstrated expertise in managing social media platforms (LinkedIn, Twitter, Facebook, Instagram) and understanding of social media tools and analytics.
- Communication Skills: Excellent written and verbal communication skills with the ability to create compelling content and engage with diverse audiences.
- Analytical Skills: Strong analytical skills with experience in tracking and interpreting social media metrics and KPIs.
- Project Management: Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.
Good-to-Have Qualifications:
- Web3.0 Industry Experience: Experience or interest in the Web3.0 industry, including blockchain, decentralized technologies, or cryptocurrency, is a plus.
- Technical Skills: Knowledge of social media advertising platforms, SEO best practices, and content management systems (CMS) is advantageous.
- Design Skills: Basic graphic design skills or experience with tools such as Adobe Creative Suite or Canva is a plus.
Why Join Us?
- Innovative Environment: Be part of a forward-thinking company that embraces innovation and technology.
- Career Growth: Opportunities for professional development and career advancement.
- Collaborative Culture: Work in a supportive and collaborative team environment.
Python
Django
Vue.js
React.js💥 What will you do?
As a Backend Engineer, you will
- Create and maintain server-side code
- Designing database schemas to support business requirements
- Building reusable code and libraries for future use
- Troubleshoot and debug applications
- Write unit tests
- Stay up to date with current best practices
- Collaborate with front end engineers
- Optimization of the application for maximum speed and scalability
- Work with stakeholders including the Executive, Product, Data, and Design teams to assist with web-application-related technical issues and support their requirements.
🙋 What are we looking for?
While we do not have a strict list of requirements for candidates interested in this role, some indicators that you would fit this role and our engineering culture are
- 2+ years of relevant work experience as a Backend engineer using Python frameworks like Django, Flask, etc
- Experience with relational databases like MySQL, PostgreSQL
- Good understanding of OOP concepts
- Understanding of code versioning tools, such as Git
- Basic understanding of front-end technologies and platforms, such as JavaScript, HTML5, and CSS3.
- Experience writing unit tests for the application is a plus
- Experience with building REST APIs
- Superior analytical, conceptual, and problem-solving skills.
- Strong verbal and written communication skills in English.
We are looking for an enthusiastic Sales Intern In the U.S.A who can run sales drive for Spacenos and help us obtain clients.
Skills Required
- Strong Interpersonal Skills.
- Strong Self Motivation.
- Strong Convincing Ability.
Roles and Responsibilities
- Carry out Sales Drive in the U.S.A for Spacenos.
- Observing and carrying out sales processes.
- Updating documents and sales records.
- Finding U.S.A clients and getting service contracts in software from them.
- Identifying potential weaknesses and offering improvement suggestions.
Payscale
- Commision based - 10% to 15% of the total revenue brought in by you.
About Us:
Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.
Hiring Process:
- Apply for your CV and past work to be reviewed.
- Receive a telephonic interview or assessment upon filling the final step form.
- Receive offer letter if selected.
Apply soon, the earliest applicant would be preferred over the late applicants.
Kotlin
Android Development
JavaApnaComplex is one of India’s largest and fastest-growing PropTech disruptors within the Society & Apartment Management business. The SaaS based B2C platform is headquartered out of India’s tech start-up hub, Bangalore, with branches in 6 other cities. It currently empowers 3,600 Societies, managing over 6 Lakh Households in over 80 Indian cities to effortlessly manage all aspects of running large complexes seamlessly.
ApnaComplex is part of ANAROCK Group. ANAROCK Group is India's leading specialized real estate services company having diversified interests across the real estate value chain.
If it excites you to - drive innovation, create industry-first solutions, build new capabilities ground-up, and work with multiple new technologies, ApnaComplex is the place for you.
Key job responsibilities-
- Work on features with end-to-end ownership of design, development, testing and take it to production.
- Working directly with developers and product managers to conceptualize, build, test, and release products.
- Work on bug fixing and improving application performance.
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
- Optimizing performance for the apps and keeping up to date on the latest industry trends in the mobile technologies.
Basic Qualifications-
- Minimum of 1+ years of experience in Android Development
- Strong experience in Kotlin.
- Strong knowledge of computer science, algorithms, data structures and design patterns.
- Hands-on experience with Android’s debugging, unit testing, app security, and performance optimization tools.
- Experience with third-party libraries and APIs
- Solid understanding of the full mobile development life cycle.
Quick Glances:
- https://www.apnacomplex.com/why-apnacomplex">What to look for at ApnaComplex
- https://www.linkedin.com/company/1070467/admin/">Who are we A glimpse of ApnaComplex, know us better
- https://www.apnacomplex.com/media-buzz">ApnaComplex - Media – Visit our media page
ANAROCK Ethos - Values Over Value:
Our assurance of consistent ethical dealing with clients and partners reflects our motto - Values Over Value.
We value diversity within ANAROCK Group and are committed to offering equal opportunities in employment. We do not discriminate against any team member or applicant for employment based on nationality, race, color, religion, caste, gender identity / expression, sexual orientation, disability, social origin and status, indigenous status, political opinion, age, marital status or any other personal characteristics or status. ANAROCK Group values all talent and will do its utmost to hire, nurture and grow them.
NodeJS (Node.js)Responsibilities
- Design and implementation of low-latency, high-availability, and performant applications
- Developing new features & refining existing features on server-side
- Implementation of security and data protection
- Integration of data storage solutions
Qualifications
- Proficient in NodeJS and experience working on frameworks such as Express, StrongLoop, etc.
- 2+ years experience working on consumer mobile products / businesses at scale.
- Proficient in asynchronous programming and its quirks and workarounds
- Experience working on User Authentication and Authorisation between multiple systems, servers, and environments
- Experience working on NoSQL DBs such as MongoDB
- Experience working on Unit Testing & Functional Testing frameworks for NodeJS
Benefits
- become a part of our early team, and shape products from grounds up
- Attractive Compensation & Stock Options
- empowered to build an amazing startup culture with us
- full ownership and massive growth opportunities
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React.js
Javascript
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HTML/CSSReactjs Developer Responsibilities:
- Meeting with the development team to discuss user interface ideas and applications.
- Reviewing application requirements and interface designs.
- Identifying web-based user interactions.
- Developing and implementing highly responsive user interface components using react concepts.
- Writing application interface codes using JavaScript following react.js workflows.
- Troubleshooting interface software and debugging application codes.
- Developing and implementing front-end architecture to support user interface concepts.
- Monitoring and improving front-end performance.
- Documenting application changes and developing updates.
Reactjs Developer Requirements:
- Bachelor’s degree in computer science, information technology, or a similar field.
- Previous experience working as a react.js developer.
- In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
- Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
- Experience with user interface design.
- Knowledge of performance testing frameworks including Mocha and Jest.
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We enable humans & machines with internet connectivity at a price that they can afford.
The inspiration for Wifi Dabba came from the founders working together for the last decade in the mobile application industry and realising the biggest reason for user churn being access to cheap and affordable internet access. From having worked on ground onboarding users and facing poor connectivity issues all the time, we took it on ourselves to fix the internet access problem for the common citizen.
At Wifi Dabba (YC W17), we are building a low cost, scalable & distributed Wi-Fi infrastructure to connect next billion users online. We do this by deploying a grid of lasers (Free Space Optics) over the cities & town and bring cheap and fast internet for everyone. We enable anyone to buy 1 gig of data access at a time at a price they can afford. Sachetization of internet access is the foundation to rebuilding internet for all. We do this by leveraging crypto and blockchain to truly make internet infrastructure ownership distributed — our vision is to be connectivity layer for the Web3 world.
Why work with us?
- You will get the chance to be an early team member at a fast-growth YC startup.
- You get to define the future of telecom infrastructure ownership and operations.
- We’re a tight-knit team where you'll learn a ton and have ownership.
- Opportunity to build for the next billion users.
Requirements
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- Experience architecting, developing, and testing android application code end-to-end
- Strong knowledge of Android UI design principles, patterns, and best practices
- Experience with AWS services
- Experience working with remote data via REST and JSON
- Experience working with mobile analytics
- Knowledge of code versioning tools like GIT, SVN.
- Experience in building user interfaces for mobile apps.
- Participate in design discussions with business users, web producers and engineering teams.
- Perform requirements analysis, high-level design, effort estimation for new business requirements and feature enhancements.
- Write clean, concise, and sustainable code.
- Team player who enjoys collaborative effort.
Bonus points
- Entrepreneurial mindset (we encourage all employees to be future founders and this can be a great stepping stone towards that)
- Customer-centric and passionate about working in a small & focused team
- Previous experience building/working in telecom software or infrastructure
- Previous experience building web3 project - DeFi / Blockchain infrastructure
- Previous experience at a high-growth, fast-paced startup
AngularJS (1.x)
Angular (2+)React.jsNodeJS (Node.js)
MongoDBResponsibilities:
- Design and build beautiful UI using the Angular framework
- Work closely with the UX and visual design team to build a highly engaging UI that predicts and exceeds user expectations
- Work closely with product management team to understand user needs; participate in process definition and technology selection to ensure appropriate testing of UIs
- Develop the UI using HTML5, CSS, and JavaScript to create great product experiences
- Build RESTful APIs that interface with the Cohesity backend systems
- Develop and Debug end to end from UI to the backend
Requirements:
- 3+ years of engineering experience with a proven track record of building high performance consumer web applications or services.
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good exposure in front end ui frameworks like reactjs, angular.
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thorough knowledge of html, css and javascript.
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very good analytical and problem solving skills.
-
Willingness to constantly learn and if you are looking for ways to improve yourself and the processes around you.
-
experience working in an agile team environment and are a self-starter, conscientious member of the team.
-
passion to code, but also you’re awesome at it!
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Attention to detail
- Analytical mind and problem-solving aptitude
- Experience working with a startup will be a plus.
Android Development- Experience with Android framework and internals
- Experience with AOSP (Android Open Source Project)
- Port AOSP to new architecture
- Port AOSP to new platform
- Experience with Linux Kernel drivers
- Port AOSP to new device / chipset
- Good understanding of HAL and device drivers
- Experience with Android SDK, NDK, JNI and IPC/Binder mechanisms
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MSBI Developer-
We have the following opening in our organization:
Years of Experience: Experience of 4-8 years.
Location- Mumbai ( Thane)/BKC/Andheri
Notice period: Max 15 days or Immediate
Educational Qualification: MCA/ME/Msc-IT/BE/B-Tech/BCA/BSC IT in Computer Science/B.Tech
Requirements:
- 3- 8 years of consulting or relevant work experience
- Should be good in SQL Server 2008 R2 and above.
- Should be excellent at SQL, SSRS & SSIS, SSAS,
- Data modeling, Fact & dimension design, work on a data warehouse or dw architecture design.
- Implementing new technology like power BI, power bi modeling.
- Knowledge of Azure or R-programming is an added advantage.
- Experiences in BI and Visualization Technology (Tableau, Power BI).
- Advanced T-SQL programming skill
- Can scope out a simple or semi-complex project based on business requirements and achievable benefits
- Evaluate, design, and implement enterprise IT-based business solutions, often working on-site to help customers deploy their solutions.
Follow CutshortSubodh Popalwar
Software Engineer, Memorres