SEO Team Lead

About us:

Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 8300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps to DevSecOps with Astra's CI/CD integrations.

Astra is loved by 650+ companies across the globe. In 2023 Astra uncovered 2 million+ vulnerabilities for its customers, saving customers $69M+ in potential losses due to security vulnerabilities. 

We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, ScripBox etc. are a few of Astra’s customers.

Role Overview: 

We're looking to on-board an enthusiastic Customer Success Specialist who loves delighting customers. The role requires hand-holding customers during on-boarding and making them Astra-nauts (yes, that's what we call our customers & team members!) who are well versed with Astra's platform. 

The role will also require collaboration with our sales, security and marketing team. We're a cyber security company with CTOs, engineering leaders & CISOs as our ICP, hence we'll prefer candidates who come with some understanding of principles of computer science.  

Roles & Responsibilities: 

• Ensuring a smooth customer on-boarding
• Championing product adoption
• Maintaining high NPS
• Ensuring renewals of the accounts assigned to you
• Understanding customer requirements and translating them into deliverables.
• You will be attending to customer emails and phone calls on a daily basis
• You will be looking after stakeholder management between various teams and customers.
• Experience working with brand image and promoting value through customer experience
• Building a rapport with the customers
• You will be up-selling and cross-selling complementary Astra products
• You will be ensuring timely delivery by communicating across teams
• Diligently maintain customer success platform

Requirements for this role:

• 1-3 years of experience in customer success
• Excellent written and verbal communication skills
• Technical knowledge required to work in a cyber security organization’s customer-facing role
• Ability to build rapport with the stakeholders
• Willingness to work in a remote setup

Benefits of joining the Astra Squad:

• Embrace the cosy remote work lifestyle.
• Feel the startup adrenaline pumping through your veins.
• Revel in our open, growth-centric ambiance; it's like a digital playground.
• Dive deep into the captivating world of cybersecurity.
• And yes, get ready for some unforgettable workcations—think Chikmagalur & Jim Corbett.

About Team

ToppersNotes, is a venture backed edtech startup. We are looking for exciting people to work on board to build automated learning platform. We have a team full of IIT grads, faculties from IITB and have vast experience in fields of AI/ML, Data Analytics.

Job Brief
We are currently hiring a passionate, user centered UI Designer to join a collaborative and innovative team to create visually delightful and easy-to-use digital products in a fast-paced environment.

Main Responsibilities of a UI Designer

• Creating user-centered designs by understanding business requirements, and user feedback
• Creating user flows, wireframes, prototypes and mockups
• Translating requirements into style guides, design systems, design patterns and attractive user interfaces
• Designing UI elements such as input controls, navigational components and informational components
• Creating original graphic designs (e.g. images, sketches and tables)
• Identifying and troubleshooting UX problems (e.g. responsiveness)
• Collaborating effectively with product, engineering, and management teams
• Incorporating customer feedback, usage metrics, and usability findings into design in order to enhance user experience

• Figma Proficiency
• Adobe XD
• Adobe Creative Cloud Apps proficiency (medium)
• Adobe Photoshop/Illustrator proficiency (High)

• Design, develop and maintain applications and features.
• work on a huge dataset of IoT data and create algorithms to extract meaningful information.
• Adding features to the existing applications for monitoring and supporting field operations.
• Implementing application testability and diagnostics and fixing bugs.
• Create/ deploy and follow CI/CD pipelines to manage deliveries

Technical Skills & Competencies: Mandatory:

Web Development – HTML, CSS, JavaScript

Frameworks – ReactJS/AngularJS

Server-side development – Python/Django/Node.js

Database: SQL or NoSQL Databases (SQL Server/ MongoDB)

API Design concepts and Development of RESTful web services

Preferable:

• Familiarity with the Development of reusable frameworks, libraries to be used by multiple development teams
• Familiarity with cloud-native application architecture patterns
• Hands-on experience on project management tools like Jira
• Experience using DevOps Tools for CI/CD
• Conversant with agile methodologies

Roles & Responsibilities

• Work independently or in a small team setup
• Manage a team of highly skilled Frontend/Full Stack and Backend developers
• Creating, executing, and maintaining project plans including activity definition, sequence, dependencies, work effort, duration, and resource requirements
• Work with the technical team, communicating requirements and ensuring all product development meets the goals of the project and overall business and strategic goals
• Project management including release management, add-on compatibility reporting, updating documentations
• Assist in other ad-hoc or administrative tasks as part of daily/routine business activities
• Work with product technical architects to design new products or enhancements. Take part in system development including analysis, coding, and testing
• Performs design and code reviews with senior technical staff
• Act like the person everyone turns to resolve tough technical problems
• Work closely with other teams/vendors to connect front-end components with the other (often third-party) web and data services and support the back-end developers by integrating their work with the application
• Mentors team on proper standards/techniques to improve their accuracy and efficiency
• Performs the unit testing, system integration testing and assist with user acceptance testing
• Articulates business requirements in sufficient detail such that a technical solution can be designed and engineered
• Develops technical understanding of how the data flows from various source
• Provide ongoing support to applications used within the organization

Requirement

• 5+ years of experience in product development, with 2+ years of experience in a leadership role in current organization
• Reliable, self-motivated, and self-disciplined individual capable of planning and executing multiple projects simultaneously within a fast-paced environment
• Exceptional debugging skills and strong experience with performance tuning
• Excellent technical, analytical, and organizational skills
• Good range of hands-on technical experience
• Expert knowledge in Systems Development Life Cycle (SDLC)
• Expert understanding of Node.js and JavaScript
• Familiarity with code revisioning and repo maintenance on Git, code profiling and auditing

What you need to have:

We are looking for a full stack developer to produce scalable software solutions.

As a full stack developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility.

If you’re also familiar with Agile methodologies, we’d like to meet you.

Responsibilities:

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

Requirements:

• Degree in Computer Science or related field
• Strong organizational and project management skills.
• Proficiency with fundamental front end languages such as HTML, CSS and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, React and Amber.
• Proficiency with server side languages such as Python, Ruby, Java, PHP and .Net.
• Familiarity with database technology such as MySQL, Oracle and MongoDB.
• Excellent verbal communication skills.
• Good problem solving skills.
• Attention to detail.

Reporting directly to the Founder

The job requires a great deal of responsibility early on, but we're working on something exciting and there's lots of opportunity of growth and learning.

The job is full-time, remotely based, and with flexible hours.