IndieFolio Network Pvt Ltd

• Design | This is a hands-on leadership role. As the design lead, we expect you to take the lead design role on key projects as well as delegating and managing the entire design team.

• Mentor | Provide guidance and support for a team of 5-6+ designers. Direct and inspire teams to create consistent and cohesive design work across a diverse range of clients.

• Partner with Clients | You'll lead and earn the trust of clients at all levels by displaying credibility in your professional capacity, an unbiased perspective and unique take on their business challenges, a passion for their brand and their customers, and an uncompromising commitment to their success.

• Innovate | Demonstrate fearlessness in the face of the unknown and a desire to bring order to the world through design inquiry. While working on several projects, you’ll also conceptualize and collaborate with internal teams on marketing ideas and experiences.

• Collaborate | Your expertise in design will help lead clients, team members and peers to think about ways that solve business challenges while meeting brand and customer needs. You’ll work closely with our in-house team, as well as an external group of Strategists, Project Managers, and Consultants.

• Create | We take great pride in producing and delivering work that goes beyond the brief. You will report to our Creative Director and be regularly brought into the concept for a wide range of projects from brand campaigns to emerging brand experiences.

• Strategise | Design and implement brand strategies to build brand awareness and consideration and drive business goals. Deliver strategic briefs and also design our internal process to generate great brand work

• Research | Research is the backbone of all design. You’ll look into cultural trends and audience insights and imbue data-driven decision-making into the creative development process

• Manage | Team output rests on your shoulders. You’ll be responsible for delegation of tasks, managing output and ensuring delivery. You will be expected to hire when needed, fire when warranted and counsel if there lies a scope for improvement

Responsibilities

• Design for App and Product Pages: You’ll spend around 45% of your time creating intuitive and user-friendly designs using Figma for our B2B SaaS platform.
• Design for Marketing and Ad Landing Pages: Another 45% of your time will be dedicated to designing marketing and landing pages that align with our goals and drive conversions.
• Creatives for Marketing: The remaining 10% will involve creating compelling visuals for marketing initiatives and other creative assets.

Requirements

• Proficiency in Figma and Visual Design.
• 1-3 years of experience in B2B SaaS product designing
• Experience designing for SaaS Products.
• Strong command of English.
• A keen eye for detail: you understand what makes a design work and can incorporate those insights into your projects.
• A passion for improving bad designs: you're driven to fix poor design choices and elevate the user experience.

Who You you are?

• A Detail-Oriented Design Expert | You are well-versed in all aspects of design and take great pride in the finer points of delivering truly exceptional design.
• Innately Curious | You’re excited about visual storytelling and delivering experiences that go beyond just solving a client’s problems, and are innately interested in human motivations, behaviors and desires. You like following the solution through all stages of the process so that the integrity, consistency, and essence of the experience is delivered with precision.
• Influencer & Communicator | You can educate, convince, and lead projects, inspiring both clients and junior members of the design team. You have a demonstrated ability to synthesize and present your work to clients and internal audiences of all backgrounds. You have excellent written, verbal, and interpersonal communications skills required to make the complex feel and sound easy yet captivating.
• Confident | You have confidence in your concept, in your work and thus in presenting ideas and designs to internal teams, external stakeholders and clients.

What you have:

• Experience | 3-7 years of experience in an agency or design studio,
• Body of Work | Portfolio featuring a wide range of creative work that displays mastery of your skills, ideas and execution. Expertise in the formal elements of visual design, including typography, color, layout, balance, proportion, rhythm, emphasis, and unity.
• Proficiency in Adobe Creative Cloud and MS Office. UI/UX experience is a bonus.
• Proven design-led conceptual and campaign experience; demonstrated success working on integrated campaigns that include digital, social, and/or emerging media.
• Experience working across multiple parallel work streams and within a flexible and agile environment.
• Ability to assess work, delegate tasks, hire resources and manage the team output effectively.

Responsibilities:

• Conceptualizing visuals based on requirements.

• Creating illustrations and layouts using design softwares.

• Testing graphics across various media.

• Meet with clients, internal and external, to understand needs and share ideas.

• Demonstrating a keen eye for aesthetics and attention to detail, ensuring high-quality motion graphic deliverables.

• Contributing to the creative process by bringing innovative ideas and creative solutions to the table, contributing to the overall success of the Creative team.

• Be a great communicator, receive and interpret feedback, and meet tight deadlines.

• Respond to user feedback, data/analytics, and client feedback to improve the creative work in future iterations.

Requirements:

• 1 to 3 years of experience in motion design graphics.

• Strong technical skills and proven ability to use a variety of software (Photoshop,

• Premiere Pro, 2D/3D animation, Aftereffects).

• The ability to partner with the Creative team members and key stakeholders to create content for across a variety of platforms (web, mobile, video, and more).

• Able to work in a fast-paced environment and have strong project management skills.

Responsibilities:

1. Collaborate across different teams to understand project requirements and user needs.

2. Conduct user research, usability testing, and gather feedback to make informed design decisions.

3. Create wireframes, prototypes, and high-fidelity designs for web and

mobile applications.

4. Design intuitive user interfaces that optimise user interaction and

experience.

5. Ensure designs adhere to brand guidelines and maintain consistency

across platforms.

6. Iterate on designs based on user feedback, usability testing results, and industry best practices.

7. Stay updated with the latest UI/UX trends, tools, and technologies to

continuously improve design processes and outcomes.

8. Communicate design ideas, concepts, and rationale effectively to the

team members directly involved in the project as well as the clients.

Requirements:

1. 4-7 years proven experience as a UI/UX Designer or similar role with a strong portfolio showcasing relevant work.

2. Proficiency in design tools such as Adobe XD, Sketch, Figma, or similar software.

3. Solid understanding of user-centered design principles and best

practices.

4. Experience with user research techniques, usability testing, and user

interface prototyping.

5. Strong analytical and problem-solving skills with attention to detail.

6. Excellent communication and collaboration abilities to work effectively in a team environment.

7. Ability to multitask, manage priorities, and meet project deadlines in a

fast-paced

12+ years of experience in a senior design role within a media agency or similar environment, with a focus on corporate branding and packaging design.

- Proven track record of leading successful corporate branding and packaging design projects, with a portfolio that showcases your creative prowess.

- Bachelor's or Master's degree in Design, Visual Arts, or a related field is required.

- Proficiency in design software such as Adobe Creative Suite, Sketch, Figma, etc.

- Demonstrates professionalism, confidence, and composure in high-pressure situations.

- Possesses strong organizational skills and an adaptable mindset to accommodate evolving project

Requirements.

- Has a keen attention to detail.

- Takes initiative and actively contributes ideas.

- Presents confidently in high-level client meetings, presentations, and pitches.

- Displays curiosity and encourages it within the team.

- Receives and provides feedback positively, while also guiding junior team members.

- Maintains a passion for learning new skills and encourages team members to do the same.

- Earns high trust and respect from both clients and colleagues.

Responsibilities:

• Writing engaging, interesting copy with a distinct voice

• Interpreting account & client content briefs to understand project

requirements

• Conducting thorough research and interviews to visualise and present ideas

• Liaising and collaborating across teams (client teams, designers, and other

professionals) across varied projects to produce original, clear and credible ideas, messages, scripts etc.

• Working across teams to create storyboards and to build marketing projects and campaigns

• Editing, proof-reading and summarizing copy to present and promote

messages to various audiences and to serve varied business objectives

Requirements:

• Minimum 2 years of experience in copywriting

• Proficient in English and Hindi

• Experience in building content strategy for online media

• Excellent writing, editing and proof-reading skills

• Experience in content led SEO optimisations

• Critical thinker with strong research skills

What you'll do?

• This is a hands-on leadership role. As the design lead, we expect you to take the lead design role on key projects as well as delegating and managing the entire design team.
• Provide guidance and support for a team of 5-6+ designers. Direct and inspire teams to create consistent and cohesive design work across a diverse range of clients.
• You'll lead and earn the trust of clients at all levels by displaying credibility in your professional capacity, an unbiased perspective and unique take on their business challenges, a passion for their brand and their customers, and an uncompromising commitment to their success.
• Demonstrate fearlessness in the face of the unknown and a desire to bring order to the world through design inquiry. While working on several projects, you’ll also conceptualize and collaborate with internal teams on marketing ideas and experiences.
• Your expertise in design will help lead clients, team members and peers to think about ways that solve business challenges while meeting brand and customer needs.

What you have:

• Experience | 5-10 years of experience in an agency or design studio,
• Body of Work | Portfolio featuring a wide range of creative work that displays mastery of your skills, ideas and execution. Expertise in the formal elements of visual design, including typography, colour, layout, balance, proportion, rhythm, emphasis, and unity.
• Proficiency in Adobe Creative Cloud and MS Office. UI/UX experience is a bonus.
• Proven design-led conceptual and campaign experience; demonstrated success working on integrated campaigns that include digital, social, and/or emerging media.
• Experience working across multiple parallel work streams and within a flexible and agile environment.
• Ability to assess work, delegate tasks, hire resources and manage the team output effectively.

About us:

IndieFolio is disrupting the traditional creative agency model by allowing leading brands to assemble custom creative teams, delivering world-class quality. We connect top brands with India's finest creative talent in design, video, and content, leveraging advanced technology and industry expertise to streamline the process. Our curated network of professionals, combined with a data-driven approach, ensures exceptional results and unmatched efficiency. With a proven track record and a commitment to innovation, IndieFolio is transforming how businesses access and collaborate with top-tier creative talent. We are scaling our team and operations, seeking independent, responsible, and accountable individuals to join our dynamic team.

About the role:

As a Client Servicing Consultant: Be the driving force behind client satisfaction and a key contributor to our company's success. You'll:

• Build the Bridge to Creative Excellence: Be the trusted advisor who empowers clients to achieve their creative vision, connecting them with the perfect talent to bring their projects to life.
• Forge Lasting Partnerships: Cultivate meaningful relationships with clients, becoming their go-to partner for all things creative, driving repeat business and revenue growth.
• Be the Voice of the Client: Gather valuable insights and feedback to inform product development and enhance the overall IndieFolio experience.
• Drive Innovation & Growth: Your problem-solving skills and proactive approach will directly impact the evolution of our services and offerings.
• Champion the Freelance Revolution: Play a pivotal role in supporting the careers of talented independent professionals, shaping the future of work in the creative industry.

What We're Looking For

• Proven Experience: Minimum 3 years of experience in account management within the advertising/marketing/consulting industry. Knowledge of creative project management is a plus.
• Customer-Centric: A natural ability to build strong, lasting relationships with clients.
• Independent and Organized: Comfortable juggling multiple clients and projects simultaneously, prioritizing effectively, and managing time efficiently.
• Communication Ace: Exceptional communication skills across various channels (voice, video, email, chat), adapting your approach to each audience.
• Collaborative Mindset: A team player who embraces change and actively contributes to a culture of continuous improvement.



Why Join Us?

• Work with the best: Collaborate with some of the best global brands and top leadership in the industry.
• Hypergrowth Opportunity: Be part of a company experiencing explosive 500%+ annual growth with the potential to scale by 100x in just 3 years!
• Continuous Development: Refine your skills and leadership through continuous training and the support of a collaborative team.
• Own Your Impact: Enjoy a high-trust environment where your contributions are valued, your voice is heard, and your ownership mindset is celebrated.
• Flexibility & Autonomy: Embrace a remote-first culture that empowers you to design your ideal workday, focusing on results and maximizing your productivity.
• Vibrant & Collaborative Community: Connect with a passionate team of creative thinkers and innovators who share your dedication to excellence and making a difference.
• Competitive Compensation & Perks: Benefit from a competitive salary, comprehensive benefits package, and opportunities for professional development to fuel your growth.

About us:

IndieFolio is disrupting the traditional creative agency model by allowing leading brands to assemble custom creative teams, delivering world-class quality. We connect top brands with India's finest creative talent in design, video, and content, leveraging advanced technology and industry expertise to streamline the process. Our curated network of professionals, combined with a data-driven approach, ensures exceptional results and unmatched efficiency. With a proven track record and a commitment to innovation, IndieFolio is transforming how businesses access and collaborate with top-tier creative talent. We are scaling our team and operations, seeking independent, responsible, and accountable individuals to join our dynamic team.

About the role:

As our Account Director, you will play a pivotal role in fostering unparalleled client satisfaction and revenue growth. You'll lead a team of talented Account Managers and Executives, cultivating a dynamic environment that fosters continuous learning and innovation.

Key Responsibilities:

• Manage and cultivate a portfolio of client accounts, acting as a trusted partner to ensure client satisfaction and retention through exceptional communication and strategic guidance.
• Provide leadership and mentorship to a team of Account Managers and Executives, establishing goals, training, and celebrating achievements.
• Develop and implement strategic client engagement initiatives to achieve and surpass revenue targets, driving project conversions.
• Oversee seamless project execution, ensuring adherence to the highest quality standards and timely delivery while effectively managing resources.
• Foster strong collaboration with internal teams across Sales, Marketing, and Talent Acquisition to deliver exceptional client experiences.



Qualifications:

• Minimum of 5 years of progressive experience managing client accounts within advertising, marketing, or consulting. A strong understanding of the creative industry is a plus.
• Proven track record of exceeding revenue targets through strategic client engagement and relationship management.
• Demonstrated leadership abilities with a history of coaching, mentoring, and developing high-performing Account Management teams.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients and colleagues at all levels.
• Exceptional organizational skills with the proficiency to manage multiple priorities, prioritize tasks effectively, and thrive in a fast-paced environment.
• Strong analytical and problem-solving skills, with a keen eye for detail and a commitment to ensuring top-notch project execution and delivery.
• Familiarity with creative project management methodologies (e.g., Agile, Waterfall) and a passion for working in a dynamic and collaborative environment.
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and experience with project management tools (e.g., Asana, Trello) is a strong asset.

Why Join Us?

• Work with the best: Collaborate with some of the best global brands and top leadership in the industry.
• Hypergrowth Opportunity: Be part of a company experiencing explosive 500%+ annual growth with the potential to scale by 100x in just 3 years!
• Continuous Development: Refine your skills and leadership through continuous training and the support of a collaborative team.
• Own Your Impact: Enjoy a high-trust environment where your contributions are valued, your voice is heard, and your ownership mindset is celebrated.
• Flexibility & Autonomy: Embrace a remote-first culture that empowers you to design your ideal workday, focusing on results and maximizing your productivity.
• Vibrant & Collaborative Community: Connect with a passionate team of creative thinkers and innovators who share your dedication to excellence and making a difference.
• Competitive Compensation & Perks: Benefit from a competitive salary, comprehensive benefits package, and opportunities for professional development to fuel your growth.

Days 1-30: Accelerated Learning and Relationship Building

• Get to know IndieFolio: Conduct a comprehensive review of our client base, service offerings, and internal processes.
• Shadow Top Performers: Gain invaluable insights by shadowing experienced Account Managers and learning best practices in project management methodologies.
• Establish Stakeholder Relationships: Cultivate strong working relationships with key stakeholders by attending meetings and fostering open communication channels. This will allow you to gain a comprehensive understanding of ongoing projects and client expectations.

Days 31-60: Client Relationship Management and Value Creation

• Assume Ownership of Key Accounts: Take full responsibility for managing a portfolio of key accounts. Focus on fostering strong, long-term relationships and consistently exceeding client expectations.
• Conduct Client Needs Assessments: Employ in-depth analysis to identify client needs, pain points, and long-term goals. This will help you tailor solutions and deliver exceptional value.
• Foster Collaborative Client Partnerships: Collaborate seamlessly with design and technical teams to ensure project execution aligns flawlessly with client objectives.
• Implement Effective Communication Strategies: Establish regular communication channels with key accounts to build trust, maintain transparency, and address any concerns promptly.

Days 61-90: Strategic Growth and Innovation

• Optimize Account Management Processes: Develop and implement efficient account management processes to maximize your impact, streamline workflows, and improve overall effectiveness.
• Identify New Business Opportunities: Utilize your understanding of target industries to actively identify and cultivate promising new business opportunities.
• Develop Compelling Presentations: Craft persuasive pitch decks and presentations that effectively showcase IndieFolio's value proposition and secure new client partnerships.
• Onboard New Clients Seamlessly: Implement a well-defined onboarding process for new clients to ensure a smooth transition and set the stage for long-term success.

By Day 90:

• You will have established yourself as a trusted partner to key accounts, consistently exceeding client expectations and fostering long-term partnerships.
• Your proactive approach to client needs and implementation of innovative solutions will have demonstrably increased client satisfaction and retention.
• You will have actively contributed to revenue growth by securing new business deals through the development of compelling pitches and effective onboarding strategies.