Associate manager

Oversee day-to-day sales operations and ensure smooth, structured, and timely execution of sales activities. • Develop daily, weekly, and monthly work plans for the sales team, clearly defining priorities, activities, targets, and expected outcomes. • Plan and allocate team activities based on business priorities, workload, individual capabilities, and sales requirements. • Monitor execution against planned activities and proactively address delays, gaps, and productivity issues. • Ensure every team member has clearly defined responsibilities, targets, priorities, and timelines. • Use Project Management tool to effectively for assigning, tracking, and monitoring tasks across team members. • Build a culture of ownership, accountability, timely execution, and measurable performance. 

Hiring: Operations Manager – GV India

Location: Hyderabad, India | On-site

Experience: 12+ Years

Reporting To: CEO

We are looking for a highly disciplined and execution-focused Operations Manager to lead the India office and oversee the day-to-day functioning of multiple departments.

The ideal candidate should have strong experience in operations leadership, cross-functional team management, project execution, process discipline, and global stakeholder coordination.

Key Responsibilities

• Oversee day-to-day operations across all departments

• Manage department leads across Design, Procurement, Project Management, Finance Coordination, and Admin/Support

• Set priorities, monitor deliverables, and ensure timely execution

• Hold teams accountable for deadlines, quality, productivity, and responsiveness

• Act as the primary escalation point for operational issues

• Resolve cross-functional conflicts and remove execution bottlenecks

• Reallocate resources based on workload and business priorities

• Drive collaboration between Design, Procurement, and Project Management teams

• Ensure smooth alignment between design, costing, and execution

• Enforce SOPs, workflows, documentation, reporting, and process standards

• Coordinate effectively with USA/Canada teams and ensure global directives are executed in India

• Monitor team productivity, identify inefficiencies, and improve operational performance

• Ensure proper usage of ERP, tracking systems, Google Drive, and internal processes

• Provide regular updates to the CEO on progress, risks, delays, and operational issues

• Oversee administrative and support functions

• Validate reported progress against actual execution

• Track dependencies, pending approvals, and inputs required from global teams

• Maintain structured reporting and provide actionable insights to management

Required Experience & Skills

• 12+ years of experience in Operations, Project Management, or leadership roles

• Proven experience managing multi-department teams

• Experience working with global teams preferred

• Background in design, manufacturing, or procurement is an advantage

• Strong leadership and accountability

• Excellent communication and problem-solving skills

• High attention to detail and process discipline

• Strong ability to manage multiple priorities

• Strong ownership and execution mindset

• Ability to bring structure and clarity to complex environments

• Comfortable working in a fast-paced, global environment

What We’re Looking For

We are looking for a leader who is execution-driven, process-oriented, accountable, and comfortable managing multiple functions simultaneously.

The candidate should be capable of acting as the central point of execution between the India team and global leadership, ensuring that priorities are translated into structured and timely outcomes.

Location: Hyderabad

1.     Branch Operations Management

• Oversee all operational functions, including ICT, sales, services, and inventory management.
• Ensure the branch operates within budget and achieves financial objectives.
• Implement and monitor branch policies, procedures, and standards to enhance efficiency.

2.     ICT and Technical Management

• Manage and coordinate ICT business software, networking, and hardware services.
• Oversee the installation, troubleshooting, and maintenance of ICT equipment.
• Keep updated on technology trends and ensure the branch is equipped with the latest tools to support operations and client needs.

3.     Product and Service Oversight

• Manage the branch's portfolio of ICT products, furniture, appliances, and related services.
• Oversee procurement, inventory control, and vendor relations for all products.
• Ensure a high standard of customer service and address client concerns efficiently.

4.     Sales and Marketing Management

• Develop and implement sales strategies to drive revenue and expand the branch’s market presence.
• Oversee the sales team, set performance targets, and provide coaching and support to achieve them.
• Build and maintain relationships with key clients, partners, and local businesses.

5.     Team Leadership and Development

• Recruit, train, and mentor branch staff, promoting a positive work culture and team collaboration.
• Conduct regular performance reviews and identify training needs.
• Promote safety, compliance, and ethical conduct within the branch.

6.     Customer Relationship Management

• Foster strong customer relationships and ensure exceptional service.
• Address client inquiries and complaints, ensuring timely and satisfactory resolution.
• Regularly gather and respond to customer feedback to improve services and products.

7.     Reporting and Compliance

• Prepare and submit regular performance, financial, and operational reports.
• Ensure the branch complies with all company policies, regulations, and legal standards.

Chief Operating Officer (COO)

The Chief Operating Officer (COO) is responsible for overseeing the day-to-day operations of the organization, driving operational efficiency, implementing business strategies, and ensuring the company achieves its growth, profitability, and performance objectives. The COO works closely with the CEO and senior leadership team to translate strategic goals into effective operational plans.

Key Responsibilities:

• Lead and manage overall business operations.
• Develop and execute operational strategies aligned with company goals.
• Drive business growth, profitability, and operational efficiency.
• Monitor KPIs, budgets, costs, and overall business performance.
• Lead and develop senior management and operational teams.
• Optimize processes, systems, and workflows.
• Ensure effective coordination across sales, finance, HR, marketing, supply chain, and operations.
• Develop annual operating plans, budgets, and performance targets.
• Identify operational risks and implement corrective actions.
• Establish performance management and accountability systems.
• Manage vendor, partner, and stakeholder relationships.
• Ensure compliance with company policies, regulations, and quality standards.
• Support the CEO in strategic decision-making and business planning.
• Lead organizational transformation and continuous improvement initiatives.
• Build a high-performance culture across the organization.

AM:PM is a short form vertical video news platform for Gen Z and millennials. Daily video newspaper at 7:30am. Eleven beats. Every story runs both sides, fact checked.

Editorial decides what gets published. You make sure the organisation runs so it happens on time, every day.

What you do

• Run day to day operations across the org, so every team has what it needs to work without friction
• Plan shift rosters, manage leaves and attendance, and arrange backup when someone does not turn up
• Onboard new joinees across teams, get their systems, access, and paperwork ready from day one
• Keep track of how many stories are in progress and how many are done, and flag to the senior editor early if the day is running short
• Check in on the night desk through the night to confirm the shift is staffed and on schedule
• Run the morning handover so the day team knows what got published and what is pending

What you need

• 2 to 4 years in operations, production coordination, or office and admin management
• Has done this at an early stage company or a newsroom, where the job has no fixed boundaries
• Available for night checks, with the bulk of the role in regular hours
• Good with people, able to follow up firmly without being difficult
• Organised, reliable, and calm when things go wrong

Key Responsibilities

• Generate leads and make cold calls and reference calls to arrange a meeting for discussion.

• Develop a growth strategy to bring financial gains and delighting clients.

• Suggest ways and means to endorse the products and services of the organization.

• Keep a close tab on the strategic moves made by the competitors.

• Maintain and manage records of sales, revenue, collections, invoices and others.

• Build long-term association with the existing clients and prospects.

• Nurture the subordinates to turn into thorough professionals.

• Prepare bespoke sales contracts

• Attend conferences, exhibitions and fairs to promote the company’s offerings.

• Develop new markets and regions to promote the products and services of the organization.

• Align personal goals with the vision and key objectives of the organization.

Job Description:

We are seeking a motivated and experienced Store Manager to oversee daily operations at our retail locations. The Store Manager will be responsible for ensuring the store operates efficiently, meeting sales targets, delivering exceptional customer service, and managing staff.

Key Responsibilities:

• Oversee daily store operations, ensuring everything runs smoothly and efficiently.

• Manage and lead a team of sales associates, setting goals and providing coaching to ensure targets are met.

• Maintain high standards of customer service, addressing customer concerns and feedback.

• Monitor inventory levels, order stock, and manage product displays.

• Analyze sales data and prepare reports for senior management.

• Implement promotional activities and sales strategies to drive revenue.

• Ensure compliance with all company policies, health and safety regulations, and local laws.

• Conduct regular store audits and ensure the store's appearance is up to company standards.

• Handle store budgets, payroll, and scheduling efficiently.

Requirements:

• Bachelor's degree in Business Administration, Retail Management, or a related field.

• Proven experience as a Store Manager or in a similar retail management role.

• Strong leadership and interpersonal skills.

• Excellent communication and organizational abilities.

• Ability to manage multiple tasks simultaneously and work under pressure.

• Proficiency in MS Office and retail management software.

• Flexibility to work in different shifts, including weekends.

Preferred Qualifications:

• Experience in retail sales or customer service.

• Knowledge of visual merchandising techniques.

• Ability to motivate a team and drive sales performance.

Sales Strategy and Revenue Management

Develop and implement company-wide sales strategies to achieve revenue, gross profit, and profitability targets.

Set and monitor sales budgets, targets, and performance objectives across all branches and sales teams.

Identify sales gaps and implement corrective actions to improve performance and achieve company objectives.

Sales Team Leadership and Performance Management

Lead, coach, and develop Sales Managers, Branch Managers, and sales personnel to achieve individual and team targets.

Conduct regular sales performance reviews, provide direction, and identify training and development needs.

Promote a high-performance sales culture focused on accountability, customer service, teamwork, and results.

Business Development and Market Expansion

Identify and pursue new business opportunities, major accounts, projects, and strategic partnerships.

Develop strategies to expand the company’s market presence across Papua New Guinea.

Monitor market trends, competitor activities, customer requirements, and emerging opportunities to guide sales initiatives.

Key Account and Customer Relationship Management

Build and maintain strong relationships with key corporate, government, and institutional customers.

Support branches and sales teams in major quotations, tenders, negotiations, and strategic account development.

Ensure high standards of customer service and timely resolution of significant sales and customer concerns.

Sales Forecasting, Pipeline and Reporting

Maintain accurate company-wide sales forecasts and monitor the sales pipeline, quotations, tenders, and major opportunities.

Review branch and sales team performance against budget and provide regular sales reports and recommendations to senior management.

Ensure accurate and timely reporting of sales activities, results, margins, and business opportunities.

Product, Pricing and Margin Management

Work closely with management and relevant departments on product positioning, pricing, promotions, and sales campaigns.

Ensure sales teams understand the company’s ICT solutions, copiers, hardware, furniture, appliances, and other product offerings.

Monitor sales margins and ensure transactions support the company’s profitability objectives.

Cross-Functional Coordination and Compliance

Work closely with Branch, Operations, Service, Software, Stocks, Accounts, and Purchasing teams to support customer requirements and business objectives.

Ensure sales activities comply with company policies, procedures, approved pricing, credit requirements, and applicable standards.

Assistant Sales Manager

The Assistant Sales Manager supports the Sales Manager in achieving sales targets, expanding the customer base, managing sales operations, and driving revenue growth. The role involves supervising the sales team, developing customer relationships, identifying new business opportunities, and ensuring effective execution of sales strategies.

Key Responsibilities:

• Assist in developing and implementing sales strategies and plans.
• Support the Sales Manager in achieving monthly and annual sales targets.
• Manage and motivate the sales team to improve performance.
• Generate leads and identify new business opportunities.
• Build and maintain strong customer relationships.
• Handle key customers and support account management activities.
• Monitor sales pipeline, leads, conversions, and follow-ups.
• Prepare sales reports, forecasts, and performance updates.
• Conduct market research and monitor competitor activities.
• Support pricing, negotiation, and deal-closing activities.
• Manage distributors, dealers, channel partners, or sales territories.
• Coordinate with marketing, operations, finance, and customer service teams.
• Track team performance and ensure timely achievement of targets.
• Provide sales training, coaching, and guidance to team members.
• Resolve customer issues and ensure high customer satisfaction.
• Ensure proper usage and updating of CRM and sales databases.

Job Description – Manager Commercial

Key Responsibilities:

 Strategy & Planning: Developing, improving, and implementing marketing plans and strategies for organization’s products & services. Identify

opportunities to expand the business, through partnerships, and new markets.

 Business Analysis: Analysing current business trends, top performing

agents, sector-wise agent wise yields monitoring & reporting. Analyse sales,marketing, and other reports to gain insights into how to improve performance and maximize growth.

 Market Research & Analysis: Analysing market trends and monitor

competitor activities, evaluate trade lane economics, and forecast market demand.

 Collaboration: Working with sales and other teams to align efforts.

 Process Analysis & Optimization: Map current workflows, identify

bottlenecks, and propose streamlined processes to enhance efficiency and reduce costs. Assess risks involved with new initiatives, ensure deadlines are met and be ready to handle unexpected situations

Qualification & Skills:

 MBA preferred but not necessary with relevant experience.

 Must have at least 5 years of experience in business development, customer management, sales or related field.

 Excellent communication (written, verbal, presentation), networking, and interpersonal skills.

 Strong analytical skills.

 Ability to multitask and prioritize projects.

 Superb negotiation capabilities.

 Must be team oriented and results focused.