Manager

About Us:

We are not just an AD agency or a creative agency; we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its

clients to always expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes-Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej, amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Senior Social Media Account Manager

Experience Level: 3+ years in agency setup

Location: Bangalore, On-site

Job Description:

● Create campaign strategies and monitor the execution to achieve the brand objectives.

● Manage social handles of the brand, like Instagram, Facebook, LinkedIn, X etc.

● Develop, implement and manage a brand's social media strategy on a monthly basis.

● In-depth knowledge of social media marketing, market trends, integration of online with offline marketing and reporting.

● Measure the success of every social media campaign, as per required metrics.

● Work with copywriters and designers to ensure content is well-suited and appealing to the defined target group for respective brands.

● Communicate with industry professionals and 3rd party vendors if and when required.

● Provide constructive feedback to the team(copy & design) to achieve desired results.

Requirements:

1. Bachelor's degree in Marketing, Communications, or a related field (Master's degree preferred).

2. 3+ years of proven experience in social media management within a client-based agency or related environment.

3. Demonstrated success in devising and executing impactful social media strategies for a variety of clients.

4. Excellent written and verbal communication skills, conveying ideas clearly to internal teams and clients.

5. Profound understanding of social media platforms, algorithms, content formats, and best practices.

6. Proven track record of generating exceptional results via integrated marketing strategies(online + offline).

AI/ML Engineer (Open-Source LLM – BFSI Domain)

Job Title: AI/ML Engineer (Open-Source LLM – BFSI Domain)

Location: Brookefield, Bengaluru

Employment Type: Full-Time

Work Schedule: Monday to Saturday (Alternate Saturdays Off)

Working Hours: 9:00 AM – 6:00 PM (Extendable based on project requirements)

About the Role

We are seeking a talented AI/ML Engineer with hands-on experience in building, fine-tuning, and deploying Open-Source Large Language Models (LLMs) for the Banking, Financial Services, and Insurance (BFSI) domain. The ideal candidate will have practical experience developing production-ready AI solutions and a passion for leveraging Generative AI to solve real-world business challenges.

In this role, you will collaborate with Product, Engineering, and Data Science teams to design intelligent AI solutions that enhance customer experience, automate business processes, and improve operational efficiency.

Key Responsibilities

Design, develop, fine-tune, and deploy Open-Source LLMs for BFSI use cases.

Build AI-powered applications using modern LLM frameworks and orchestration tools.

Collaborate with Product Managers, Data Scientists, and Software Engineers to understand business requirements and deliver scalable AI solutions.

Conduct model experimentation, evaluation, optimization, and performance benchmarking using real-world datasets.

Implement Retrieval-Augmented Generation (RAG), prompt engineering, vector databases, and AI workflows where applicable.

Monitor model performance in production environments and continuously improve model accuracy, latency, and scalability.

Ensure AI solutions comply with enterprise security, privacy, and regulatory standards.

Develop APIs and integrate AI models into enterprise applications.

Maintain technical documentation, architecture diagrams, and deployment procedures.

Stay updated with the latest advancements in Artificial Intelligence, Machine Learning, and Open-Source LLM technologies.

Required Qualifications

Education

Bachelor's degree in Computer Science, Artificial Intelligence, Information Technology, Engineering, or a related technical field.

Equivalent practical experience will also be considered.

Experience

Minimum 2+ years of hands-on AI/ML development experience.

Experience in the BFSI domain is preferred.

Proven experience building and deploying AI/ML solutions in production environments.

Technical Skills

Programming Languages

Python (Mandatory)

Java (Preferred)

AI/ML Frameworks

PyTorch

TensorFlow

Scikit-learn

Open-Source LLM Technologies

Experience with one or more of the following:

LangChain

LangGraph

Ollama

Hugging Face Transformers

Llama

Mistral

DeepSeek

Qwen

vLLM

FastAPI

Generative AI

Prompt Engineering

Fine-Tuning LLMs

Retrieval-Augmented Generation (RAG)

Embeddings

Vector Databases (FAISS, ChromaDB, Milvus, Pinecone, etc.)

Model Evaluation and Optimization

Additional Skills

Docker

Kubernetes (Preferred)

REST APIs

Git

Linux

CI/CD pipelines

Core Competencies

Strong analytical and problem-solving skills.

Excellent understanding of AI/ML concepts and LLM architectures.

Ability to communicate technical concepts to non-technical stakeholders.

Strong interpersonal and collaboration skills.

Self-motivated with a passion for continuous learning and innovation.

Preferred Experience

Experience in any of the following areas will be an added advantage:

Banking & Financial Services applications

Fraud Detection

Credit Risk Assessment

Intelligent Document Processing

Loan Processing Automation

Customer Support Chatbots

Regulatory Compliance

OCR & Document AI

Agentic AI and Multi-Agent Systems

Interview Process

Round 1 – Technical Interview

Conducted by: Senior AI Engineer

Assessment includes:

Python Programming

Machine Learning Fundamentals

Open-Source LLMs

LangChain & RAG

Coding and Problem Sol…

We are seeking a Developer Team Lead who will own the technical execution, architecture, and delivery of Super AI’s core platforms and customer implementations. This role requires a hands-on leader who can guide full-stack and AI engineers, ensure high-quality code, and translate business and government requirements into scalable, secure, and production-ready systems.

The ideal candidate is equally comfortable writing code, reviewing architectures, mentoring developers, and collaborating with product, pre-sales, and leadership teams.

A Node.js job description typically outlines the responsibilities, qualifications, and expectations for a Node.js developer or related role. Node.js is a popular runtime environment for executing JavaScript on the server-side, making it an essential technology for web and application development. Below is a sample Node.js job description:

Job Title: Node.js Developer

Job Description:

Position Overview:

We are seeking a skilled Node.js developer to join our dynamic team. As a Node.js developer, you will be responsible for designing, implementing, and maintaining server-side applications using Node.js. Your primary focus will be on developing scalable, efficient, and high-performance applications while working closely with our front-end and back-end developers.

Responsibilities:

1. Develop server-side applications using Node.js and Express.js or other Node.js frameworks.
2. Collaborate with front-end developers to integrate user-facing elements with server-side logic.
3. Build and optimize APIs for mobile and web applications.
4. Implement security and data protection measures.
5. Troubleshoot and resolve software defects and performance issues.
6. Write clean, maintainable, and testable code.
7. Deploy applications on cloud platforms like AWS, Azure, or Heroku.
8. Stay up-to-date with Node.js and related technologies, and incorporate best practices and emerging trends into development processes.
9. Perform code reviews to ensure code quality and adherence to coding standards.
10. Participate in the development of technical documentation.
11. Collaborate with cross-functional teams to develop and maintain software applications.
12. Support and maintain the application infrastructure, including monitoring, scaling, and performance optimization.

Qualifications:

1. Proven experience as a Node.js developer or similar role.
2. Strong proficiency in JavaScript and its core concepts.
3. Experience with Node.js and server-side frameworks like Express.js.
4. Familiarity with front-end technologies such as HTML, CSS, and JavaScript.
5. Understanding of asynchronous programming and event-driven architecture.
6. Knowledge of database systems (e.g., MongoDB, PostgreSQL, MySQL).
7. Experience with version control systems (e.g., Git).
8. Basic knowledge of DevOps and cloud platforms.
9. Good communication and collaboration skills.
10. Problem-solving abilities and attention to detail.
11. Ability to work both independently and as part of a team.
12. Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).

Additional Skills (Preferred but not required):

• Experience with microservices architecture.
• Knowledge of containerization technologies like Docker and Kubernetes.
• Familiarity with test-driven development (TDD).
• Understanding of authentication and authorization mechanisms.
• Experience with continuous integration and continuous deployment (CI/CD) pipelines.

Company Culture and Benefits:

• We offer a collaborative and innovative work environment.
• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Flexible work arrangements and remote work options.

Analysis/audits inbound/outbound calls, emails, and customer surveys to identify areas of service delivery that did not meet pre-established performance standards within the CS support /Sales teams

Provides structured and timely recommendations; verbal and/or written feedback to the advisors.