Marketing Strategist

Job Description for Voice Process Executive

Job Profile: Voice Process Executive

Position: Customer Support Voice Process

Location: Bengaluru, KA

Job Mode: Work from Office

Notice Period: Immediate Joiners Preferred

Job Description

We are hiring enthusiastic and customer-focused Voice Process Executives for leading brands. The ideal candidates should have excellent communication skills, the ability to handle inbound and outbound calls professionally, and a customer service-oriented mindset. Candidates with prior BPO or customer interaction experience will be preferred.

Job Responsibilities

• Handle customer calls (inbound and/or outbound) efficiently and professionally.
• Understand customer queries, provide accurate information, and resolve issues.
• Work in rotational shifts with weekly offs as per process requirements.

Eligibility Criteria

• Experience: Open to both freshers and experienced candidates.
• Language Skills: Must be fluent in English; fluency in Hindi is an added advantage.
• Work Schedule:

5 days a week in International Process

6 days a week in Domestic Process, with rotational or fixed shifts depending on the assignment; rotational week offs may apply.

• Cab Facility: Two-way cab available for candidates within a 25 km radius of the office (where applicable).

Salary Range:

• Freshers – ₹25,000–₹26,000 CTC (₹20,000–₹21,000 take-home).
• Experienced – ₹26,000–₹30,000 CTC (₹21,000–₹25,000 take-home).

Role: PHP Developer

Exp: 2-3 Years

Budget: 40-50k INR Per Month 

Requirements:

• Minimum 2 to 3 years of experience in PHP development.
• Proficient in CodeIgniter 3 & 4 frameworks.
• Strong expertise in JQuery, JavaScript, and MySQL.
• Experience in handling server management and related configurations.
• Knowledge of Payment Gateway integrations and ensuring secure transactions.
• Understanding of Ubuntu server environments and deployment.
• Experience in developing and consuming REST APIs.
• Strong problem-solving skills and ability to work independently.

MyDigital Crown is a leading digital marketing agency based in Mumbai, specializing in delivering comprehensive digital solutions to businesses worldwide. We pride ourselves on our commitment to innovation, creativity, and client satisfaction. As we continue to grow, we are seeking a talented and motivated Manual Tester to join our dynamic team.

Position Overview:

We are looking for a Manual Tester with 0 to 2 years of experience to join our Quality Assurance team. The ideal candidate will have a passion for testing, excellent attention to detail, and a strong analytical mindset. In this role, you will be responsible for ensuring the quality and reliability of our software products through manual testing processes.

Responsibilities:

• Execute manual test cases and document test results thoroughly.
• Identify and report software defects, ensuring they are tracked and resolved in a timely manner.
• Collaborate with cross-functional teams to understand project requirements and ensure test coverage.
• Participate in test planning, estimation, and prioritization activities.
• Contribute to the continuous improvement of our testing processes and methodologies.

Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field.
• 0 to 2 years of experience in manual software testing.
• Strong understanding of software testing principles and methodologies.
• Experience with test case design, execution, and defect tracking.
• Familiarity with bug tracking tools such as JIRA.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• ISTQB certification is a plus but not required.

Why Join Us:

• Opportunity to work with a dynamic and talented team in a fast-growing digital marketing agency.
• Chance to make a meaningful impact and contribute to the success of exciting projects.
• Competitive salary and benefits package.
• Continuous learning and professional development opportunities.

If you are passionate about software testing and looking to kick-start your career in a dynamic and collaborative environment, we want to hear from you! Apply now to join the MyDigital Crown team and embark on an exciting journey of growth and success.

TECHNICAL SKILLS REQUIRED:-

• Technical Competencies: HTML5, CSS, JS, jQuery, Angular JS, Ajax, JSON, SOAP, REST, cross browser compatibility, Responsive web design (RWD), version control, Web service integration.
• Deep knowledge of NodeJS, Angular2+ Version and MondoDB.
• Candidate should be proficient in both front-end and back-end development, including solution stacks like MEAN, and server-side technologies like Node.js.

JOB DESCRIPTION:-

Full Stack Developers are responsible for developing and designing front end web architecture, ensuring the responsiveness of applications and working alongside graphic designers for web design features, among other duties.

 He/She will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.

Job Title: Senior Cloud Engineer – L3 (Bangalore)

Major skills required: Horizon on cloud with Azure

Location: Bangalore/Remote

Primary Skill Set & Experience:

- Minimum 8 years of overall experience in IT Infrastructure.

- Proven experience of 5+ years with VMware Enterprise Products.

- Mandatory certifications: VMware VCP in VMware Horizon 7 and VMware vSphere, VCP in Horizon Cloud, Microsoft MCSA, MS Azure certification, Amazon Certified Cloud Administrator.

Job Description:

We are seeking a highly skilled and experienced Senior Cloud Engineer – L3 to join our Cloud Operations team. In this role, you will be responsible for cloud and on-premises architecture and deployments, administration, and end-user support of Windows/VMware Solutions, primarily focusing on VMware Horizon On-premise and VMware Horizon Cloud infrastructure.

This is a full-time permanent position.

Key Responsibilities:

- Utilize your 8+ years of proven experience in VMware Horizon, vSphere, Microsoft Active Directory, VMware UEM, iVDM, and 3rd party IDM integration.

- Demonstrate expertise in Microsoft Azure administration.

- Showcase proficiency in Amazon administration.

- Possess VMware VCP Certification in VMware Horizon 7, Cloud, and vSphere.

- Hold Microsoft MCSA certification.

- Exhibit knowledge and exposure to cloud technologies such as Microsoft Azure and Amazon.

- Troubleshoot and diagnose issues related to VMware ESX, ESXi, vSphere, Horizon View, Airwatch, and Mirage.

- Design and engineer high-availability architectures in VMware DRS cluster environments.

- Resolve user-level issues related to connection servers.

- Perform P2V, vMotion, VMware virtual center (vSphere), and SSO configurations.

- Conduct root cause analysis to identify and address underlying issues.

- Demonstrate TCP/IP knowledge with a strong foundation in LAN technologies, network switching, routing, and DNS.

- Possess excellent knowledge of x86 servers from vendors like IBM, Dell, and HP.

- Show proficiency in Windows Server Administration and troubleshooting.

- Possess hands-on skills in Hyperconverged hardware infrastructure.

- Display advanced working knowledge of storage technologies such as RAIDs, Fiber Channel, and iSCSI with vendors like EMC, Netapp, Equallogic, and HP EVA/Left hand.

- ITIL Certification (v2 or v3) would be advantageous.

- Willingness to work in US/UK shifts.

- Familiarity with ticketing tools.

Qualifications:

- Bachelor's degree or diploma in Engineering/BSC/MCA/MCM (with IT specialization).

Secondary Skills:

- Fluent in English (verbal and written communication).

- Strong team player, capable of collaborating with senior team members, conducting technical sessions, and mentoring L1 team members.

- Ability to achieve the highest level of customer satisfaction.

- Experience in interacting with customers, third-party OEMs, and hardware vendors, including raising calls with Microsoft, VMware, and other vendors.

- Documentation skills and preparation of SOPs.

- Self-motivated and results-oriented.

- Train L1 and other support team members.

- Demonstrated positive and proactive approach.

- Flexibility to work in US and UK shifts as per organizational requirements, including rotational night shifts.

• Create a Digital Marketing Strategy
• · Manage the company website by updating, writing, and editing product and market content, while maintaining a consistent and appealing appearance throughout the web pages and documents
• · Improve SEO organically and through selective Strategic Google AdWords campaigns; managed internally or with outside consultant
• · Manage company global online presence on all vendor sites, industry directories, Google Business listings, and establish systematic LinkedIn posting plan with Sales & Service Manager input
• · Mine and analyze data from the ERP system to identify and create targeted Prospect Lists to be furnished to the company’s Inside and Outside salespeople
• · Ability to research business opportunities and present ideas and findings to company management

*

• Qualifications and skills
• · Bachelor’s Degree in Business with major in Marketing with relevant coursework in Website design/management and analytics
• · Creative thinking (visual & messaging); digital design skills are a significant plus
• · Experience with analytical and reporting tools, including Tableau, Google Analytics, and Data Studio.
• · Deep knowledge of digital marketing across social, display, and programmatic platforms.
• · Strong analytical and strategic thinking skills.

• A strong work ethic and sense of commitment
• Responsible for end-to-end recruitment cycle i.e., sourcing qualified candidates to deploying selected candidates with the clients.
• Understanding & analyzing the requirement of the position based on client’s specifications.
• Experience in End-to-end recruitment: Sourcing to on boarding candidates.
• Sourcing of candidates via internet postings, networking, headhunting and internal Database.
• Ability to source resumes quickly and work on multiple positions simultaneously Thorough screening applications for identifying quality candidates.
• Sound knowledge on Sourcing Candidates thru RESDEX, Monster & various Job Sites.
• Excellent knowledge in Boolean function & usage of various job board database.
• Foster long-term relationships with candidates and clients
• Draft job descriptions push them through all talent acquisition channels and coordinate candidate sourcing with the same.
• Doing junior to middle level hiring for all verticals.
• Review applicants to verify if position requirements are met.
• Format resumes meeting client expectations.
• Telephonic Screening of the profiles checking for Technical Fitment, Behavioral Fitment, Stability etc.
• Utilize your innovative and effective convincing and negotiation skills to impress and attract top talent.
• Follow up with candidates and client and maintain records of progress.
• Craft and send personalized recruiting emails with current job openings to passive candidates.
• Keep up to date with new technological trends and products
• You need to be comfortable being an individual contributor and working in an ambiguous, chaotic and fast paced work environment.
• Strong decision-making skills
• Experience in end-to-end recruitment Quick learner and a passion for bridging talent with opportunity

Minimum qualifications -

• Bachelor’s degree
• Telephonic Skills
• Interviewing & Negotiation skills
• Excellent interpersonal communication skills
• Excellent English Communication Written & Verbal, with very good E-Mail writing skills & etiquette.
• Professionalism
• Strong social aptitude and ability to build relationships
• Technical knowledge to be able to talk to job prospects and understand qualifications

Who we look for

• Strong technical expertise and building ability 
• Ability to envisage how your technical knowledge could be applied outside of academia - with a focus on impact/disruption
• Ability to explain and articulate complex ideas, simply
• Ability to digest difficult questions/information

Summary:-

We are seeking a .NET developer responsible for building .NET applications using (Insert specific .NET languages and technologies here that are relevant to your project; indicate whether the focus is on front-end, back-end, or both).

His / Her primary responsibility will be to design and develop these layers of our applications, and to coordinate with the rest of the team working on different layers of the infrastructure. A commitment to collaborative problem solving, sophisticated design, and quality product is essential.

Responsibilities :
- Translate application storyboards and use cases into functional applications.
- Design, build, and maintain efficient, reusable, and reliable code.
- Integrate data storage solutions (may include databases, key-value stores, blob stores, etc.).
- Ensure the best possible performance, quality, and responsiveness of applications.
- Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues.
- Help maintain code quality.

Skills :
- Strong knowledge of .NET web framework (May specify particular versions based on requirements).
- Proficient in (C# and/or VB.NET), with a good knowledge of their ecosystems.
- Familiarity with the Mono framework.
- Strong understanding of object-oriented programming.
- Skill for writing reusable libraries.
- Familiar with various design and architectural patterns.
- Familiarity with Microsoft SQL Server .
- Experience with popular web application frameworks.
- Familiarity with Windows Presentation Framework.
- Knack for writing clean, readable, and easily maintainable code.
- Understanding of fundamental design principles for building a scale-able application.
- Experience creating database schema that represent and support business processes.
- Basic understanding of Common Language Runtime(CLR), its limitations, weaknesses, and workarounds.
- Experience implementing automated testing platforms and unit tests.
- Proficient understanding of code versioning tools.

Name
Current Company
Designation Applied For
Total Ex.
Relevant Ex.
Current CTC & In Hand CTC
Expected salary
Notice period & whether it is negotiable
Current Precise location
Reason For Change
Any other remarks considered

Regards,
Taufique Shaikh
ANSHA SOFTWARE