Customer Support Executive

Key Responsibilities:

Strategic Lead Generation & Prospect Management

- Identify, qualify, and pursue high-potential leads from priority sectors

such as manufacturing, IT, pharma, energy, and sustainability.

- Conduct sector-specific market research and competitor analysis to

uncover new opportunities.

Key Account Engagement & Consultative Selling

- Engage senior-level decision-makers (CXOs, Plant Heads,

Compliance Officers) to understand their certification and assurance

needs.

- Nurture long-term relationships with strategic clients to ensure

retention and up-selling.

Proposal Development & Closure

- Prepare detailed proposals, RFP responses, and pricing strategies in

coordination with the technical and operations team.

- Manage complex sales cycles, including technical clarifications,

legal/commercial negotiations, and stakeholder presentations.

- Ensure timely deal closures aligned with monthly and quarterly sales

targets. Coordination & Reporting

- Liaise with internal teams for seamless service delivery, client

onboarding, and project execution post-contract.

- Maintain accurate and up-to-date records of client interactions, sales

funnel, and conversions using CRM.

- Generate periodic reports on sales pipeline, forecasts, and account

performance for senior management.

- Support the marketing team in developing client-centric campaigns and thought leadership content (case studies, whitepapers).

About the Organization: 

WeMakeScholars is an organization funded and supported by the Ministry of IT, Government of India under the 'Digital India Campaign'. We offer international education finance via scholarships and education loans, to study abroad aspirants. We are currently a 120 members team. Last financial year, we disbursed 2200 Cr in education loans to 8300 students across India.

We are looking for a PHP Developer who is keen to work in a startup environment esp. a product-based company. 

Job Overview:

We are hiring developers (from 0 to 10 experience) with relevant knowledge and experience with the development and deployment of large-scale cloud-native enterprise systems on PHP, REST APIs, Node Js, Flutter, AWS & MySql. 

About Tech Department:

• Our internal tech team is responsible for end-to-end in-house tech support which includes and is not limited to design, development & deployment. 
• We are continuously developing and improvising our products to enhance customer and team experience.
• As we are in the Fintech space, our team has to ensure the database security of the application.

Job Summary:

• Participate in full lifecycle development
• Work closely with product managers and UI/UX designers to analyze requirements
• Review peer code changes
• Make recommendations for design and implementation improvements
• Integrating the Frontend UI with Backend APIs.
• Design and implement APIs for web/mobile (both Android & IOS) applications.
• Work with the Product team in prioritizing development activities for weekly sprints

Experience & Skills Required:

• Prior experience- not mandatory 
• Ability to quickly learn - PHP, MySql, JQuery, Ajax, Git
• Have familiarity with- HTML, CSS, JS 
• Strong team player with an open mindset to learn new technologies and Knowledge of common SDLC.
• A passion for solving problems and providing workable solutions

Preference will be given to those with:

• Internships experience
• Worked on own projects 
• Experience in PHP, MySql 

Job description

.

Responsibilities:

• Developing all server-side logic, definition, and maintenance of the central database(s), and ensuring high performance and responsiveness to requests from the front-end & Back-end.
• Addressing architectural problems like scalability, availability, etc., and providing solutions for them.
• Developing Database models, APIs, and processes.
• Developing ideas for new programs, products, or features by monitoring industry developments and trends.
• Understand business requirements and translate them into technical requirements.
• Implement user interface components for JavaScript-based web and mobile applications using the React.js open-source library ecosystem.
• Code debugging and performance testing.
• Dealing with clients associated with different projects.
• Developing new user-facing features using React.js.
• Writing reusable, testable, and efficient code.
• Translating designs and wireframes into high-quality code.
• Optimizing components for maximum performance and responsiveness across all devices and browsers.
• Dealing with clients associated with different projects.
• Developing new user-facing features using React.js & Node.js.
• Writing reusable, testable, and efficient code.
• Translating designs and wireframes into high-quality code.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
• Implement user interface components for JavaScript-based web and mobile applications using the React.js & Node.js open source library ecosystem.
• Code debugging and performance testing.

Required Skills:

• Good Experience with Node.js backend development platforms & MongoDB
• Good Experience with JavaScript frameworks and tools such as React.js, Redux, Amber, Web pack, Enzyme, and Flux.
• Understanding of accessibility and security compliance.
• Handling of Asynchronous tasks in frontend and backend both.
• Good to have experience in creating and using Image APIs.
• Prior experience with deployment on AWS and Heroku servers.
• Have good knowledge of Version Control Tools.
• Experience with RESTful APIs
• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Bootstrap, HTML & CSS is a must to know.
• Having an understanding of React.js and its core principles is an added advantage.
• Experience with popular React.js workflows (such as Flux or Redux) is an added advantage
• Experience with handling data structures.
• Experience with React.js frontend development platforms.

What we offer:

• A dynamic and collaborative team.
• Tech start-up environment to develop and shape an ambitious business
• Competitive success-oriented remuneration package

• Architect, build and maintain excellent React Native applications with clean code.
• Implement pixel perfect UI's that match designs.
• Implement clean, modern, smooth animations and transitions that provide an excellent user experience.
• Integrate third-party API's.
• Write unit and integration tests.
• Release applications to the Apple and Google Play stores.
• Work with native modules when required.
• Work as part of a small team, which will include other React Native developers, a project manager, QA professional, and a designer.

This is for our Chennai Office , however work from home can be considered during pandemic or lockdowns .

• Java / JavaScript Developer Job Description (Minimum 2 years Experience in Java)
• Good in Core Java, Multithreading, J2EE, web services (REST, SOAP).
• In-depth knowledge on Java Script and object-oriented technique .
• Should be able to work independently
• Familiar on Front-end technologies like AngularJS framework, HTML5, CSS3 is a real Plus