Tele Caller for BPO

Key Responsibilities:  Business Development & Lead Generation: o Identify and secure new business opportunities by targeting universities, colleges, and educational institutions to promote our online higher education programs. o Develop and implement strategies to generate new leads, including attending events, digital outreach, and cold calling. o Cultivate long-term relationships with academic institutions, corporate partners, and key stakeholders in the higher education sector. o Conduct in-depth research to identify potential clients and develop customized solutions to meet their educational needs. o  Sales & Partnership Management: o Lead the sales process for acquiring new educational institutions and corporate partners for online programs. o Present Shiksolve’s offerings through compelling presentations, proposals, and demonstrations to prospective clients. o Negotiate contracts and agreements with institutions and partners, ensuring mutually beneficial relationships and revenue growth. o Manage the end-to-end sales cycle, including post-sale follow-up, relationship management, and upselling opportunities.  Strategic Planning & Market Expansion: o Develop and execute business development strategies that align with Shiksolve’s growth objectives. o Analyze the competitive landscape, monitor industry trends, and identify emerging opportunities within the online education space. o Collaborate with internal teams (marketing, product development, and customer support) to ensure alignment between business objectives and educational offerings.  Client Relationship Management: o Build and maintain strong relationships with existing clients, ensuring their satisfaction and retention. o Provide high-level support and guidance to clients, acting as the primary point of contact for all business development matters. o Conduct regular check-ins with clients to identify new needs and upsell Shiksolve’s services.  Reporting & Performance Analysis: o Track and report on business development performance, including sales activities, pipeline, revenue forecasts, and performance metrics. o Provide regular feedback to the leadership team regarding market trends, customer feedback, and competitor activities.  Collaboration & Teamwork: o Collaborate with the marketing team to create effective marketing materials and campaigns that support business development goals. o Work closely with the product and operations teams to ensure seamless delivery and implementation of online programs. o Participate in team meetings, sharing insights and strategies to continuously improve the business development process.

Roles and Responsibilities

• Manage and execute Organic Lead Generation, Social Media Marketing strategies with the team.
• Generating Organic leads through various social media handles.
• Define requirements, tasks, and resources associated to Online Branding, SMO etc.
• Monitor team performance and motivate team members to achieve all goals;
• Recognize high performance and reward accomplishments;
• Mediate and resolve any conflicts or issues;
• Suggest and organize team building activities;
• Work on achieving individual as well as team targets

Desired Candidate Profile

• Minimum Graduate or Post Graduate.
• Talkative, Enthusiastic, and Innovative.
• Knowledge of Global Market. (Forex & Comex)
• Fluent English Communication, Sales & Marketing Skills require.
• Should be a self-motivated, independent, detail-oriented, responsible team player and exhibit exceptional relationship management skills.
• Experienced in International Sales, Marketing, Global Market and Financial Services will be preferred.

Perks and Benefits

• Desired Incentives.
• Overseas Trip by Company.
• Monthly Contest & Trophies.
• Quarterly and Annual Rewards and Recognition.

Position: Quality and Compliance Specialist

Location: Bangalore Onsite

Employment Type: Full-Time

Openings: 1

Role Summary:

We are seeking a detail-oriented Quality and Compliance Specialist to ensure that all training engagements adhere to internal quality benchmarks and meet client compliance standards. This role plays a critical part in maintaining the integrity, consistency, and excellence of our Learning & Development (L&D) offerings.

Key Responsibilities:

• Define and implement quality metrics for monitoring training delivery effectiveness.
• Conduct audits of pre-training and post-training documentation to ensure accuracy and completeness.
• Review trainer credentials to ensure compliance with internal and client-specific requirements.
• Maintain and update compliance checklists aligned with regulatory or contractual obligations.
• Track participant and client feedback, analyze trends, and flag quality issues for continuous improvement.
• Collaborate with internal teams to implement corrective and preventive actions as needed.
• Assist in aligning processes with ISO, GDPR, or other relevant compliance standards.

Qualifications:

• Minimum 3 years of experience in quality assurance or training compliance roles.
• Strong documentation, analytical, and process management skills.
• Familiarity with quality frameworks and compliance regulations (e.g., ISO standards, GDPR, etc.) is a strong plus.
• Attention to detail and the ability to work with multiple stakeholders across departments.
• Experience in the Learning & Development or EdTech industry is preferred.

Key Skills:

• Quality auditing and metrics tracking
• Compliance management
• Documentation control
• Regulatory awareness (ISO, GDPR, etc.)
• Analytical thinking
• Communication and coordination
• Continuous improvement mindset

Job Description

Job Title: Data Engineer

Location: Hyderabad, India

Job Type: Full Time

Experience: 5 – 8 Years

Working Model: On-Site (No remote or work-from-home options available)

Work Schedule: Mountain Time Zone (3:00 PM to 11:00 PM IST)

Role Overview

The Data Engineer will be responsible for designing and implementing scalable backend systems, leveraging Python and PySpark to build high-performance solutions. The role requires a proactive and detail-orientated individual who can solve complex data engineering challenges while collaborating with cross-functional teams to deliver quality results.

Key Responsibilities

• Develop and maintain backend systems using Python and PySpark.
• Optimise and enhance system performance for large-scale data processing.
• Collaborate with cross-functional teams to define requirements and deliver solutions.
• Debug, troubleshoot, and resolve system issues and bottlenecks.
• Follow coding best practices to ensure code quality and maintainability.
• Utilise tools like Palantir Foundry for data management workflows (good to have).

Qualifications

• Strong proficiency in Python backend development.
• Hands-on experience with PySpark for data engineering.
• Excellent problem-solving skills and attention to detail.
• Good communication skills for effective team collaboration.
• Experience with Palantir Foundry or similar platforms is a plus.

Preferred Skills

• Experience with large-scale data processing and pipeline development.
• Familiarity with agile methodologies and development tools.
• Ability to optimise and streamline backend processes effectively.
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Responsibilities:

• Collaborate with the project team to gather requirements and understand user needs.
• Design and develop web applications using the MERN stack.
• Write clean and efficient code for both the front-end and back-end.
• Ensure the creation of responsive and cross-browser compatible web applications.
• Optimize applications for speed, performance, and scalability.
• Debug and troubleshoot issues, and participate in code reviews.
• Develop and maintain RESTful APIs for front-end interactions.
• Integrate third-party libraries and APIs when required.
• Keep up-to-date with the latest web development trends and best practices.
• Conduct unit and integration testing to ensure code quality.
• Collaborate with team members and stakeholders to meet project deadlines.
• Document code and technical specifications.
• Participate in knowledge sharing and continuous learning within the team.

Requirements:

• A Bachelor's degree in Computer Science, Engineering, or a related field is preferred, but not mandatory.
• A minimum of 2 years of hands-on experience as a MERN Stack Developer.
• Proficiency in Node.js and Express.js for building the back-end of web applications.
• Strong knowledge and experience in React.js for front-end development.
• Expertise in MongoDB for database design and management.
• Strong understanding of JavaScript, ES6+
• Familiarity with RESTful API development and integration.
• Ability to work with HTML, CSS, and responsive design principles.
• Experience with version control systems, such as Git.
• Problem-solving skills and an aptitude for learning new technologies.
• Strong communication and teamwork skills.