Tele Caller for BPO

TVARIT GmbH develops and delivers solutions in the field of artificial intelligence (AI) for the Manufacturing, automotive, and process industries. With its software products, TVARIT makes it possible for its customers to make intelligent and well-founded decisions, e.g., in forward-looking Maintenance, increasing the OEE and predictive quality. We have renowned reference customers, competent technology, a good research team from renowned Universities, and the award of a renowned AI prize (e.g., EU Horizon 2020) which makes TVARIT one of the most innovative AI companies in Germany and Europe.

We are looking for a self-motivated person with a positive "can-do" attitude and excellent oral and written communication skills in English.

We are seeking a skilled and motivated senior Data Engineer from the manufacturing Industry with over four years of experience to join our team. The Senior Data Engineer will oversee the department’s data infrastructure, including developing a data model, integrating large amounts of data from different systems, building & enhancing a data lake-house & subsequent analytics environment, and writing scripts to facilitate data analysis. The ideal candidate will have a strong foundation in ETL pipelines and Python, with additional experience in Azure and Terraform being a plus. This role requires a proactive individual who can contribute to our data infrastructure and support our analytics and data science initiatives.

Skills Required:

• Experience in the manufacturing industry (metal industry is a plus)
• 4+ years of experience as a Data Engineer
• Experience in data cleaning & structuring and data manipulation
• Architect and optimize complex data pipelines, leading the design and implementation of scalable data infrastructure, and ensuring data quality and reliability at scale
• ETL Pipelines: Proven experience in designing, building, and maintaining ETL pipelines.
• Python: Strong proficiency in Python programming for data manipulation, transformation, and automation.
• Experience in SQL and data structures
• Knowledge in big data technologies such as Spark, Flink, Hadoop, Apache, and NoSQL databases.
• Knowledge of cloud technologies (at least one) such as AWS, Azure, and Google Cloud Platform.
• Proficient in data management and data governance
• Strong analytical experience & skills that can extract actionable insights from raw data to help improve the business.
• Strong analytical and problem-solving skills.
• Excellent communication and teamwork abilities.

Nice To Have:

• Azure: Experience with Azure data services (e.g., Azure Data Factory, Azure Databricks, Azure SQL Database).
• Terraform: Knowledge of Terraform for infrastructure as code (IaC) to manage cloud.
• Bachelor’s degree in computer science, Information Technology, Engineering, or a related field from top-tier Indian Institutes of Information Technology (IIITs).
• Benefits And Perks
• A culture that fosters innovation, creativity, continuous learning, and resilience
• Progressive leave policy promoting work-life balance
• Mentorship opportunities with highly qualified internal resources and industry-driven programs
• Multicultural peer groups and supportive workplace policies
• Annual workcation program allowing you to work from various scenic locations
• Experience the unique environment of a dynamic start-up

Why should you join TVARIT ?

Working at TVARIT, a deep-tech German IT startup, offers a unique blend of innovation, collaboration, and growth opportunities. We seek individuals eager to adapt and thrive in a rapidly evolving environment.

If this opportunity excites you and aligns with your career aspirations, we encourage you to apply today!

Who We Are:

HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With 60,000 customer base, we need people like YOU to help us grow and scale even further in the coming years. 

We currently have 850+ employees worldwide, working remotely as well as in our headquarters, which is located in Dallas, Texas.  

Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and, above all, encourage a healthy work-life balance for our employees wherever they call home. At HighLevel, we require our team members to be on camera for all customer, peer and supervisor interactions. 

Who You Are: 

You are looking for an opportunity to bring your customer centric approach and thinking to an impactful role that allows you to perform various administrative and support tasks, including answering customer emails, chats and text messages, scheduling customer meetings, greeting customers and managing our video conferencing community room/lobby, in addition to tracking and maintaining customer entry logs and call queues. You will be a client facing facilitator to our team for intake of customers and well as following our culture and performance standards. 

You are comfortable assisting team members in a high-performance, high-accountability environment, and will leverage your excellent communication skills and working knowledge of time management, organization and administrative skills to support our customers and teams.

To be successful in this role, you will be confident, efficient, energetic, positive and optimistic while navigating a high-demand “virtual” room of customers and team members. You are the first impression for our customers to welcome, engage and field customer questions and inquiries directly to our representatives. Strong collaboration, time-management and prioritization skills are critical to the success of this role. At HighLevel, we require our team members to be on camera for all customer, peer and supervisor interactions. 

What You’ll Be Doing:

• Duties to include: greeting customers, updating the call queue, managing lobby, responding to SMS and email; in addition to building templated customer accounts information when needed
• Answers video calls, chats and emails and will schedule appointments with team members 
• Organizes workflow and appointments by reading and routing correspondence, collecting customer information, and managing assignments to keep the team accountable via CRM
• Create best practices on waiting room etiquette and maintaining a great zoom room environment
• Enter data into spreadsheets or update office calendars
• Answer and route customer phone calls and oversee transfers
• Assist and send reviews for customers to complete and score/rate their customer experience
• Monitor and logging all systems and customer data to ensure they are up and running properly and timely service is provided
• Assisting and prioritizing at-risk and urgent customer needs in a quick fashion
• Responsible for pipeline organizing and creating task reminders for the team
• Increase your product knowledge and skills by participating in department meetings and trainings
• Other duties may be assigned and/or modified as business needs change

What You’ll Bring: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Experience/Education/Certifications Required:

• Graduation required
• Prior experience as a receptionist, scheduler, administrative/clerical assistant or relevant role preferred
• Knowledge of online calendars and scheduling (i.e. Google Calendar) preferred
• Experience answering high call volume calls and solving customer’s needs preferred
• Excellent phone, email and instant messaging communication skills
• Organization skills to keep accurate records and find important information quickly
• Time management skills to prioritize and complete a side variety of tasks throughout the day in a fast-paced environment
• Patience and listening skills to respond appropriate and interact positively with customers
• Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
• Emotional intelligence with the ability to adjust your communication style based on the nature of the call
• The ability to build lasting first impressions and relationships with customers
• Ability to work from home and “camera ready”, which requires a quiet workspace with little to no distractions
• Reliable high speed internet/WIFI connection at home with little to no interruptions
• Availability to work a flexible schedule which may include mornings, nights, weekends, and holidays
• Knowledge of HighLevel products and services preferred
• Intermediate MAC computer skills including use of multiple monitors and applications
• Basic knowledge of the following applications preferred: Google Suite, Zoom, Slack, Excel, Spreadsheets, MAC, etc.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way!

Job Description

We are looking for an experienced engineer to join our data science team, who will help us design, develop, and deploy machine learning models in production. You will develop robust models, prepare their deployment into production in a controlled manner, while providing appropriate means to monitor their performance and stability after deployment.

What You’ll Do will include (But not limited to):

• Preparing datasets needed to train and validate our machine learning models
• Anticipate and build solutions for problems that interrupt availability, performance, and stability in our systems, services, and products at scale.
• Defining and implementing metrics to evaluate the performance of the models, both for computing performance (such as CPU & memory usage) and for ML performance (such as precision, recall, and F1)
• Supporting the deployment of machine learning models on our infrastructure, including containerization, instrumentation, and versioning
• Supporting the whole lifecycle of our machine learning models, including gathering data for retraining, A/B testing, and redeployments
• Developing, testing, and evaluating tools for machine learning models deployment, monitoring, retraining.
• Working closely within a distributed team to analyze and apply innovative solutions over billions of documents
• Supporting solutions ranging from rule-bases, classical ML techniques  to the latest deep learning systems.
• Partnering with cross-functional team members to bring large scale data engineering solutions to production
• Communicating your approach and results to a wider audience through presentations

Your Qualifications:

• Demonstrated success with machine learning in a SaaS or Cloud environment, with hands–on knowledge of model creation and deployments in production at scale
• Good knowledge of traditional machine learning methods and neural networks
• Experience with practical machine learning modeling, especially on time-series forecasting, analysis, and causal inference.
• Experience with data mining algorithms and statistical modeling techniques for anomaly detection in time series such as clustering, classification, ARIMA, and decision trees is preferred.
• Ability to implement data import, cleansing and transformation functions at scale
• Fluency in Docker, Kubernetes
• Working knowledge of relational and dimensional data models with appropriate visualization techniques such as PCA.
• Solid English skills to effectively communicate with other team members

Due to the nature of the role, it would be nice if you have also:

• Experience with large datasets and distributed computing, especially with the Google Cloud Platform
• Fluency in at least one deep learning framework: PyTorch, TensorFlow / Keras
• Experience with No–SQL and Graph databases
• Experience working in a Colab, Jupyter, or Python notebook environment
• Some experience with monitoring, analysis, and alerting tools like New Relic, Prometheus, and the ELK stack
• Knowledge of Java, Scala or Go-Lang programming languages
• Familiarity with KubeFlow
• Experience with transformers, for example the Hugging Face libraries
• Experience with OpenCV

About Egnyte

In a content critical age, Egnyte fuels business growth by enabling content-rich business processes, while also providing organizations with visibility and control over their content assets. Egnyte’s cloud-native content services platform leverages the industry’s leading content intelligence engine to deliver a simple, secure, and vendor-neutral foundation for managing enterprise content across business applications and storage repositories. More than 16,000 customers trust Egnyte to enhance employee productivity, automate data management, and reduce file-sharing cost and complexity. Investors include Google Ventures, Kleiner Perkins, Caufield & Byers, and Goldman Sachs. For more information, visit www.egnyte.com

#LI-Remote

ROR

1-2 years of experience working with Ruby on rails as well as libraries like Resque and RSpec.

Good experience with Redis, Sidekiq, and Docker.

Ability to write clean ruby code.

Proficiency with code versioning tools including Git, Github, Gitlab, and SVN.

Experience with AngularJS or React JS is a plus.

Familiarity with MVC, Mocking, RESTful, and ORM.

Good understanding of front-end technologies including HTML5, JavaScript, Jquery, and CSS3.

Knowledge of server-side templating languages including Slim, Haml, and ERB.

Familiarity with tools like Jira, Postman, Slack, and Microsoft Teams.

Join Artistic Bird as an IT Sales Executive. If you're adept in web design, development, and app sales, let's connect for career growth!

• Job Title:- Backend/DevOps Engineer
• Job Location:- Opp. Sola over bridge, Ahmedabad
• Education:- B.E./ B. Tech./ M.E./ M. Tech/ MCA
• Number of Vacancy:- 03
• 5 Days working
• Notice Period:- Can join less than a month
• Job Timing:- 10am to 7:30pm.

About the Role

Are you a server-side developer with a keen interest in reliable solutions?

Is Python your language?

Do you want a challenging role that goes beyond backend development and includes infrastructure and operations problems?

If you answered yes to all of the above, you should join our fast growing team!

We are looking for 3 experienced Backend/DevOps Engineers who will focus on backend development in Python and will be working on reliability, efficiency and scalability of our systems. As a member of our small team you will have a lot of independence and responsibilities. 

As Backend/DevOps Engineer you will...:-

• Design and maintain systems that are robust, flexible and preformat
• Be responsible for building complex and take high- scale systems
• Prototype new gameplay ideas and concepts
• Develop server tools for game features and live operations
• Be one of three backend engineers on our small and fast moving team
• Work alongside our C++, Android, and iOS developers
• Contribute to ideas and design for new features

To be successful in this role, we'd expect you to…:-

• Have 3+ years of experience in Python development
• Be familiar with common database access patterns
• Have experience with designing systems and monitoring metrics, looking at graphs.
• Have knowledge of AWS, Kubernetes and Docker.
• Be able to work well in a remote development environment.
• Be able to communicate in English at a native speaking and writing level.
• Be responsible to your fellow remote team members.
• Be highly communicative and go out of your way to contribute to the team and help others

Sr.DevOps Engineer (5 to 8 yrs. Exp.)

Location: Ahmedabad

• Strong Experience in Infrastructure provisioning in cloud using Terraform & AWS CloudFormation Templates.
• Strong Experience in Serverless Containerization technologies such as Kubernetes, Docker etc.
• Strong Experience in Jenkins & AWS Native CI/CD implementation using code
• Strong Experience in Cloud operational automation using Python, Shell script, AWS CLI, AWS Systems Manager, AWS Lamnda, etc.
• Day to Day AWS Cloud administration tasks
• Strong Experience in Configuration management using Ansible and PowerShell.
• Strong Experience in Linux and any scripting language must required.
• Knowledge of Monitoring tool will be added advantage.
• Understanding of DevOps practices which involves Continuous Integration, Delivery and Deployment.
• Hands on with application deployment process

Key Skills: AWS, terraform, Serverless, Jenkins,Devops,CI/CD,Python,CLI,Linux,Git,Kubernetes

Role: Software Developer

Industry Type: IT-Software, Software Services

FunctionalArea:ITSoftware- Application Programming, Maintenance

Employment Type: Full Time, Permanent

Education: Any computer graduate.