
Tele Caller for BPO
at Into various industries...looking for BPO
1) Conduct telephonic survey
2) Document responses
Candidate profile:
1) Willing to work in night shift
2) Fluent english communication skills
3) Telecalling experience

Similar jobs
Job Description: Training & Development Manager
Location: Sonipat
Industry: Manufacturing / Textiles /Paper Printing & Packaging
Experience Required: 08-10 years
Maximum Salary: As per industry standards
Job Summary:
The Training and Development Manager is responsible for assessing organizational needs, designing, implementing, and managing training programs that enhance the skills, performance, productivity, and quality of work for all employees. This role plays a key part in employee development, succession planning, and overall workforce capability building.
Key Responsibilities:
· Develop and implement a comprehensive training & development strategy aligned with business goals.
· Responsible of classroom and on the Job Training of new workers.
· Responsible to refresher training of workers & staff.
· Identify training and development needs through job analysis, performance appraisals, and regular consultation with department heads.
· Design and deliver effective training programs for various skill levels (e.g., onboarding, technical skills, leadership development).
· Collaborate with subject matter experts and operations team to ensure training aligns with production needs and develop training content.
· Develop and implement employee training programs to enhance skills and increase productivity.
· Evaluate program effectiveness and gather feedback HOD.
· Review, design and implement employee Induction & Orientation program in the MF group.
· Setting up Worker Up-skilling & Development Centers
· Where criteria of new worker hiring will be made
· Initial training period will be defined with detailed training program
· Viva test and core skill test to be conducted
· Job Assignment/ Fitment sheet to be published based on the skill set before handing over the worker at production floor
· Regular assessment of new workers at Fortnightly/ monthly and quarterly basis to ensure their engagement and contribution levels
· Improving retention of the workers through various programs
· For existing work force, skill matrix to be made and training needs identification on the basis of that
· Up-skilling the workers by improving their score in their skill matrix chart
· Setting up appraisal system for workers
Education:
Bachelor degree in Human Resources/ B.Tech (Textile)/or a related field.
Skills Required:
· Excellent interpersonal, communication, and presentation abilities
· Analytical mindset with ability to assess training needs and measure effectiveness
· Experience in designing instructional content and managing end-to-end training programs.
· Proficiency with Learning Management Systems (LMS) and e-learning tools.
· Knowledge of software and tools like CANVA, articulate, Vyond
Mail updated resume with current salary:
Email; etalenthire[at]gmail[dot]com
Satish: 88O 27 49 743
About us:
WebEngage is a customer data platform and marketing automation suite that makes user engagement and retention simplified. One of the hottest global SaaS companies, weʼve been recognized by G2 as a Marketing Automation Leader in Asia 2021.
We work with thousands of brands worldwide, across industries like E-Commerce, Edtech, Fintech, Foodtech, Media & Publications, Gaming, BFSI, Healthcare, and Online Retail. We are headquartered in Mumbai, India, and have offices in Delhi, Bangalore, São Paulo, and Dubai. Learn more about us at webengage.com
WebEngage deals with humongous data volumes. The platform ingests 4 billion data points on a daily basis and sends out more than a billion hyper-personalized communications across 10 communication channels. The scale keeps engineering challenging and exciting at the same time. We are looking for talented engineers with strong foundations who can learn and pick up new tools on the fly. You would be working with the latest technologies to build new features, improve performance and reliability of existing features, and improve our development processes as we scale. Product engineering team works in functional pods. You will be working on building certain aspects of the product. For executing the product vision, you will work closely with other developers, QA, product engineers, and customer support team.
Responsibilities:
- Oversee and manage the facility management and housekeeping staff to ensure tasks are completed efficiently and to a high standard.
- Review and manage admin-related reports and checklists for accuracy and completion.
- Oversee and ensure effective administrative functions within the assigned department, such as analysis, reconciliation, reports & presentations preparation, budget and purchasing research, and account monitoring.
- Assist with accounts payable and receivable processes, including processing invoices, preparing checks, and reconciling statements.
- Assist in preparing budgets by coordinating and compiling data, researching past expenditures, and making projections for the following year.
- Manage databases and other information systems to ensure data is updated and accessible.
- Coordinate and support various administrative projects and initiatives.
- Oversee the procurement process, including sourcing, vendor management, and negotiations, to ensure efficient and cost-effective acquisition of goods and services.
- Oversee and maintain contracts with related vendors and purchase supplies and equipment as authorized.
- Monitor fixed assets and equipment, maintaining records for all IT and non-IT equipment.
- Record disbursement of petty cash, perform timely replenishment of funds, and conduct monthly reconciliations of the account.
Requirements:
- Bachelorʼs degree in any discipline
- Minimum 3 years of proven experience in a similar role
- Excellent communication and interpersonal skills
- Proficiency in MS Office & G Suite is a must
- Excellent organizational and time-management skills
- Quick-thinking, planning, coordinating, and executing skills
Life at WebEngage:
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative and productive environment. • Practice autonomy, open communication, growth opportunities,while maintaining a perfect work-life balance • Go on company-sponsored offsites, once a year and blow off steam with your work buddies! (Post Pandemic)
Perks & Benefits:
- Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship
- Get the best in class medical insurance (with Covid Care facilities), programs for taking care of your mental health, and aContemporary Leave Policy (beyond sick leaves)
Explore more here: https://youtu.be/Y0HjfyMjUpg https://www.linkedin.com/company/webengage https://twitter.com/WebEngage?s=09
Think you fit the bill? Come along, letʼs redefine the future of Marketing Automation!
WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil.
Responsibilities
- Collaborate with a team of developers and designers to create a web application run on multiple platforms
- Create reusable, effective, and scalable JavaScript code
- Design the data and presentation layer of the web application’s front-end
- Use additional JavaScript libraries such as Redux to manage the web application’s state, derive computed data from the state of the system, and make asynchronous API calls
Skills and Qualifications
- English language proficiency
- 2+ years of professional experience in Native React
- Highly proficient in rendering components with Native APIs
- Highly proficient in JavaScript, modern JavaScript, HTML,
- Highly proficient in one or more libraries (e.g. Redux, React Router, etc) for state managing and routing in addition to React.
Responsibilities
• Build applications using JavaScript frameworks such as React.js, Vue.js or svelte.js
• Build reusable UI components, ensuring that UI code base is scalable and maintainable
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Good in writing unit test cases, and can follow test driven development approach
• Participate in user experience design and architecture initiatives
• Collaborate with other team members and stakeholders to ensure smooth delivery and elicit new
requirements
• Perform troubleshooting steps, if any, in the phase of implementation, customization, and
configuration
• Having good debugging skills and proficiency in tool to build next-generation web apps
Mandatory Skills
• Knowledge of Functional and OO JavaScript/ES6
• Built web Applications using HTML5, CSS3, and JavaScript with Frameworks like React.js(Hooks
and context API), Vue.Js and svelte.js
• Basic understanding of Typescript and type language concepts
• Clear fundamental understanding of server-side rendered apps, experience with frameworks like
Next,js or Nuxt.js is the Best
• Good understanding of lib and frameworks like Webpack (4.0), lodash, any charting lib like d3.js or
Victory
• Expertise in using JavaScript state Management libraries such as Redux or Mobx
• Prior experience in building responsive design layouts using a formal framework like Material UI.
• Familiarity with best practices (web security concepts, ensuring browser & device compatibility,
etc.)
• Experience in development and debugging tools for cross-browser issues
• Working knowledge of integrating with RESTful APIs for server-side functionality
• Ability to work well individually and in a group setting, under pressure and deadlines
Requirements
• B.Tech/ B.S. or M.Tech/ M.S. in Computer Science, IT or related field.
• 5-8 years of experience.
Desirable Skills
• Hands-on experience with using Git (handling branching and merging), any DevOps pipeline,
• Experience with Agile methodologies
- Lead multiple client projects in the organization.
- Define & build technical architecture for projects.
- Introduce & ensure right coding standards within the team and ensure that it is maintained in all the projects.
- Ensure the quality delivery of projects.
- Ensure applications are confirmed to security guidelines wherever required.
- Assist pre-sales/sales team for converting raw requirements from potential clients to functional solutions.
- Train fellow team members to impose the best practices available.
- Work on improving and managing processes within the team.
- Implement innovative ideas throughout the team to improve the overall efficiency and quality of the team.
- Ensure proper communication & collaboration within the team
Requirements
7+ Years of experience in developing large scale applications.
Solid Domain Knowledge and experience with various Design Patterns & Data Modelling (Associations, OOPs Concepts etc.)
Should have exposure to multiple backend technologies, and databases - both relational and NOSQL databases
Should be aware of latest conventions for APIs
Preferred hands-on experience with GraphQL as well as REST API
Must be well-aware of the latest technological advancements for relevant platforms.
Advanced Concepts of Databases - Views, Stored Procedures, Database Optimization - are a good to have.
Should have Research Oriented Approach
Solid at Logical thinking and Problem solving
Solid understanding of Coding Standards, Code Review processes and delivery of quality products
Experience with various Tools used in Development, Tests & Deployments.
Sound knowledge of DevOps and CI/CD Pipeline Tools
Solid experience with Git Workflow on Enterprise projects and larger teams
Should be good at documentation at project level and code level ; Should have good experience with Agile Methodology and process
Should have a good understanding of server side deployment, scalability, maintainability and handling server security problems.
Should have good understanding on Software UX
Proficient with communication and good at making software architectural judgments
Expected outcomes
- Growing the team and retaining talent, thus, creating an inspiring environment for the team members.
- Creating more leadership within the team along with mentoring and guiding new joiners and experienced developers.
- Creating growth plans for the team and preparing training guides for other team members.
- Refining processes in the team on a regular basis to ensure quality delivery of projects- such as coding standards, project collaboration, code review processes etc.
- Improving overall efficiency and team productivity by introducing new methodologies and ideas in the team.
- Working on R&D and employing innovative technologies in the company.
- Streamlining processes which will result in saving time and cost optimization
- Ensuring code review healthiness and shipping superior quality code
Benefits
- Unlimited learning and growth opportunities
- A collaborative and cheerful work environment
- Exceptional reward and recognition policy
- Outstanding compensation
- Flexible work hours
- Opportunity to make an impact as your work will directly contribute to our business strategy.
At Nickelfox, you have a chance to craft a career path as unique as you are and become the best version of YOU. You will be part of a team with a ‘no limits’ mindset in an inclusive, people-focused culture. And we’re counting on your unique perspective to help Nickelfox grow even faster.
Are you passionate about tech? Dedicated to learning? Come, join us to build an extraordinary experience for yourself and a dignified working world for all.
What makes Nickelfox a great place for you?
In Nickelfox, you’ll join a team whose passion for technology and understanding of business has driven the company to serve clients across 25+ countries in just five years. We partner with our customers to fuel their growth story and enable them to make the right decisions with our customized technology services and insights. All in all, we are passionate to see our customers win the day. This is the reason why 80% of our business comes from repeat clients.
Our mission is to provide dignified employment and an environment that recognizes the uniqueness of every individual and values their expertise, and contribution. We have a culture that encourages everyone to bring their authentic selves to work. Our people enjoy a collaborative work environment with exceptional training and career development. If you like working with a curious, youthful, high-performing team, Nickelfox is the place for you.
• 3+ Years of experience as a Lead Developer
• Experience in ReactJS (most preferred) or AngularJS similar front end frameworks
• Experience with the Python or/and Golang (preferably both), SQL, and design/architectural
patterns
• Experience in Java or dotnet or other opensource technologies is an added advantage
• Hands-on experience on SQL, Query optimization, DB server migration
• Preferably experience in Postgre SQL or MySQL
• Knowledge of NOSQL databases will be an added advantage
• Experience in Cloud platforms like AWS, Azure with knowledge of containerization, Kubernetes is an
added advantage
• Knowledge of one or more programming languages along with HTML5/CSS3,Bootstrap
• Familiarity with architecture styles/APIs (REST, RPC)
• Understanding of Agile methodologies
• Experience with Threading, Multithreading and pipelines
• Experience in creating RESTful API’s With Golang or Python or Java in JSON, XMLs
• Experience with GitHub, Tortoise SVN Version Control
• Strong attention to detail
• Strong knowledge of asynchronous programming with the latest frameworks
• Excellent troubleshooting and communication skills
• Strong knowledge of unit testing frameworks
• Proven knowledge of ORM techniques
• Skill for writing reusable libraries Understanding of fundamental design principles for building a scalable
application
Role and Responsibilities:
As a Software Developer, you will be primarily involved in developing new features & fixing the bugs for our apps built to work with the Atlassian products. You will work closely with the product team to understand customer needs & co-ordinate with QA/Release management teams for maintaining quality of delivery.
Must have KSA (Knowledge Skills Abilities):
Hands on experience in JAVA
Spring MVC framework
CSS / HTML / Java Script
Should have knowledge of databases and must have used any of Postgres / SQL server/ My SQL/ Oracle
Additional KSA for advantage:
Knowledge or hands on experience of ReactJS
Knowledge of bug tracking tool Jira
Experience in web services development
Responsibilities:
Writing and implementing efficient code
Unit test driven development
Should be able to interpret requirements and suggest solutions to implement them
Must be able to break big stories in to smaller tasks and estimate
• Experience working with SQL databases, query optimisation and designing schemas
• High coding standards - understanding of test coverage best practices & test pyramid concept.
• Design, analyze, code, test, and deploy applications to satisfy business requirements for large, complex projects.
RESPONSIBILITIES
-
Write, execute and maintain test automation scripts using Java/Javascript – Web/API/DB.
-
Experience in Agile Methodologies
-
Knowledge of In-Sprint Automation
-
Have working experience in Automated API Testing
-
Design and implementation Experience in Test Strategy
-
Write, maintain and execute regression and sanity automation test suite – per build/on demand
-
Design data driven tests and fetch the data from API calls/ different Databases(Like MySQL, Oracle, Mongo)
-
Attend daily scrum calls, update status
-
Good to have Design and Implementation Experience in Test Automation Framework
-
Good to have TDD implementation using Mocha or Jest
-
Good to have Experience in IOS Automation Testing.
-
Interact and collaborate with cross functional teams and understand the business requirements
REQUIREMENTS
-
Technical Skills:
-
4+ years experience in Automation using Java/Javascript
-
Should be Strong in oops concepts
-
Strong Knowledge /experience in API and UI framework
-
Experience in GIT, CI/CD Jobs development and implementation
-
Any one of this is mandatory - TestNG,MOCHA,JEST
-
Software Engineering Skills:
-
Excellent problem solving and critical thinking
-
Experience of In-Sprint Automation
-
Take ownership of business problems and technical solutions
-
Strong Communication and interpersonal skills
-
Hands on with engineering excellence & continuous integration practices
-
Experience with Agile and strong collaboration skills with Business and Ops
-
What we value as a team:
-
Scripts written for readability, performance, scale and maintainability
-
Proactive in communication
-
Collaborate with other members in agile ecosystem
-
Out of the box thinking to resolve issues and bringing New Ideas to bringing Quality in the Applications
-
Ability to suggest changes in the product with respect to user experience
As the Full Stack Developer, you will work closely with the co-founders, lead developer and business development team to create products that are truly useful for the customers and the internal sales team.
- Building and growing an online platform
- Obsessed about customers and helping people use the platform
- Designing and developing rich application that combines consumer-grade usability and design sensibility with enterprise-grade performance, scalability, and reliability
- Having an eye for the broader strategic aspects and trends
- Taking ownership for a task or an area of responsibility and driving to completion, on time and to high quality
- Maintaining quality and ensuring responsiveness of applications
- Understanding and implementation of security and data protection
- Identifying bottlenecks and bugs, and devising solutions to these problems
- Thinking strategically, but with a bias towards getting things done without over thinking it
- Having structured, focused thinking, and able to keep to task lists and time lines
- IIT/NIT Graduates Preferred
- B.E/B.Tech with 1-2 years of experience in Ruby on Rails
- Hands on experience with using libraries such as RSpec, Beanstalkd, Faye and background processing.
- Good knowledge of at least one of the Javascript frameworks like EmberJS, AngularJS
- Have a background in functional composition of web pages using HTML / CSS, and turning a wireframe design into a well-formatted, user-friendly responsive web page
- Follow best practices like test-driven development, continuous integration, Agile methodology, refactoring and code standards
- Proficient understanding of code versioning tools e.g. Git, Mercurial or SVN
- Good knowledge of schema less databases such as Elastic search, redis as well as Relational Databases such as PostgreSQL
- Excellent problem solving skills and bringing in new, innovative ideas to the table to make the platform more productive
- Hands-on experience on deployment and maintenance of server (knowledge about AWS and performance monitoring tools like NewRelic / CloudWatch will be a great plus)
- Should be committed to the job and the growth opportunity in a startup
- Should enjoy working as part of a team
- Should be proactive, self-driven, and able to thrive in a fast-moving startup environment
- Should communicate fluently and effectively in English, internally and with external partners







