Customer Support executive

Immediate joiner preferred ! We are hiring for a hashtag

#Salesforce Developer with 7-11 years of experience for our fortune 500 and US based product development MNC client. The ideal candidate should excel in hashtag

#SFDC

#Salesforce Apex

#Salesforce Lightning

#BangaloreLocation

This is a part-time / Freelance opportunity

Vai Ra is a fine jewelry start-up based in Hyderabad. Founded in 2022, we are a digital-first D2C brand offering lab-grown diamond and moissanite jewelry. We are looking for a part-time/freelance digital marketing consultant who will work closely with the founders to drive the digital marketing activities.

Sales are the lifeline for a start-up, so ROAS and sales will be the main KPI. All the efforts of the person in this role should focus on maximizing sales through our campaigns. This will also fuel your growth within the organization. This role requires creative thinking to design profitable sales campaigns outside the "big agency" thought process. Our key performance indicator is Return on Ad Spend (ROAS) with a target of 12X. This target is achievable given our product range from 35k to 1 lac.

What would you be doing?

• Develop interactive ads with the available creative content. Our primary source of the content is photos and videos of real products (not photoshoots with models). You should be able to use these materials to build, test, and run your creative campaigns.
• Create interactive landing pages using Shopify-compatible apps
• Manage Google Ads and Meta ads campaigns independently, from strategy to optimization. You should be able to take complete ownership of the campaigns. Your performance will be measured by the sales reflected in your weekly dashboards.
• Manage email, WhatsApp, and SMS campaigns. These campaigns need to be designed daily, and you should be able to show revenue and Click-Through Rate (CTR) for them, similar to other paid advertising campaigns.
• Campaign management and optimization will be an integral part of this role. You should have good domain knowledge to detect and rectify technical problems across all ad tech tools, such as Google, Meta, and Bik.
• Implement exit popups, generate leads, and use these leads to create FOMO campaigns in regular intervals

Domain skills you must have to apply for this role:

• Google Ads
• Google Analytics
• Meta Facebook Business Manager
• Bik or similar marketing platforms
• Shopify

Other requirement for the role:

• You should be able to design sales campaigns that sell. We don't spend millions on campaigns. So you should be able to set aside the vanity metrics and be creative enough to create campaigns that mean the most for a startup
• You should be able to do everything from strategizing to running the campaigns without much supervision. Just like you, we dislike micromanagement.
• You’re organized with a high attention to detail: You’ll be managing all our ad campaigns

Experience

• 1-2 years experience in a performance marketer role
• Experience in managing campaigns for a luxury/lifestyle brand with high ticket orders is highly preferable
• Ability to work remotely (This is as much a skill as a perk)

Time commitment

• 20 hours per week

Why should you apply

• You will be our first digital marketer with a scope of making a great impact on a growing company
• Join a small team where every idea matters and a place that can take your skills to the next level
• Have an inside view of how D2C marketing works

Hey there, creative whiz! 

We're on the lookout for a talented Junior Graphic Designer to add some visual magic to our team.

Here is what you will be doing 👇

• Will be responsible to design creatives for upcoming app events, collaterals, offline marketing, social media layouts
• Must be able to create a meaningful design keeping consistency across all designs as per brand guidelines.
• Would need to design creatives that denote functionality
• Be regularly updated on the latest design trends and share inputs on improving design tonality/ language for the brand
• Must assure timely delivery of all campaigns.
• Illustrating concepts by designing examples of art arrangement, size, type size, and style and submitting them for approval.
• Coordinating with art services, web designers, marketing, printers, and colleagues as necessary.
• Contributing to team efforts by accomplishing tasks as needed.
• Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as Photoshop, Illustrator, and After effects.
• Review final layouts and suggest improvements when necessary.
• Someone who understands Brand Identity, Branding
• Bonus Points if has an understanding of animation on Aftereffects / Can make small basic videos and GIFs

Qualifications

• Bachelor’s degree in graphic design or a related field.
• Minimum 1 year of experience as a graphic designer or in a related field.
• Demonstrable graphic design skills with a strong portfolio.
• Proficiency with required desktop publishing tools, including Photoshop, InDesign and Illustrator.
• A strong eye for visual composition.
• Effective time management skills and the ability to meet deadlines.
• Able to give and receive constructive criticism.
• Understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design.
• Experience with Adobe Photoshop, Illustrator, After-effects, and other relevant software.

• OWASP Secure Code review,• Basic programing knowledge in any programming language and knowledge on secure development practices.
• OWASP TOP 10 vulnerabilities and their mitigations
• Hands on experience in Web Application Security Testing tools (SAST & DAST) and Penetration testing tools such as HP Fortify, Checkmarx, Acunetix, Nessus, Burp Suite, Metasploit., Qualys Guard, Kali Linux , etc.
• Understand/modify exploit code and find logical security flaws in applications
• Should have knowledge and experience on Network Security, Application Security, Internet Security, attack vectors.
• To carry out technical vulnerability assessments, identify potential vulnerabilities and provide recommended controls and support to mitigate them.

Position Title: Manager – Security Operations Organization /Function: Manager is responsible for day to day operational and project delivery for a set of customers Relevant Experience: 10+ years of experience in security area and at least 2 years as Security manager Educational Qualification: BE/B.Tech/ME/M.Tech/Graduate/Master in any stream with excellent academic record

Must-have Skills: • Must know common security policy frameworks and possess knowledge of how security programs are run at mid to large scale companies • Must have managed a team to deliver “Managed Security Service” or “Security Operations Center” • Prior working Background in either SIEM tools (Splunk, ArcSight, QRadar, DNIF etc.) or Vulnerability assessment and Management tool (Qualys/Rapid7) and process • Has broader context and understanding of managed security services • Must have service mindset and empathy. Must deal with a level of ambiguity, chaos and apparent stubbornness from customers, and manage around it by thinking through the issue or request from the customer’s perspective to drive to a reasonable conclusion • Must have prior experience on Project Management • Must have prior experience of onsite-offshore delivery model and should have directly worked with US/European customers or colleagues • Must have ITIL process knowledge

JD mentioned below:

• Hands on Experience with Microsoft Power Automate Flows & Desktop versions. Experience in developing and delivering MS365 solutions based on Microsoft and Cloud best practices.
• Modelling and developing out robotic processes using Microsoft Power Automate and Azure Form Recognizer during the project development stage.
• Experience in Azure Form Recogniser
• Hands-on experience in developing, improving, and supporting RPA programs with data integrity standards.
• Proficiency in one or more system level programming languages (C#, Java, Python, Angular 12 etc.) and a willingness to learn new languages.
• Understanding data structures and follows coding best practices, e.g. naming conventions, error handling, logging, and commenting.
• Good knowledge on end to end automation analysis and feasibility.
• Ability to perform feasibility of automating business processes.
• Ability to solve a problem using critical thinking, including assessment of existing process to determine feasibility of Automation and the ability to break down business problems into logical tasks .
• Ability to perform code readability to understand how the code is implemented and documented ability to understand the dependencies for the code to run.

 Preferred Skills:

• Microsoft Power Automate certification will be an added advantage.
• Must be able to perform administration of Power Automate in Admin Centre .
• Must have hands-on experience and troubleshooting knowledge in Power Automate. Functional knowledge of Agile development and RPA development lifecycle management principles.
• Hands-on at least one other RPA Tools Blue Prism, Automation Anywhere, Ui Path etc..
• Must be able to communicate and work effectively in a multi-cultural environment.
• Must be capable of taking initiative, with a firm understanding of the final goal to be achieved.
• Must be an excellent team player possesses strong problem-solving and analytical skills.
• Able to handle confidential and sensitive company information

Job Summary

Job Title:  Technical Recruiter

Location: Vadodara, Gujarat

Experience: 0 to 3 years

Shift timing: 6:30 pm to 4:30 am

Responsibilities and Duties:

• Review the job description; understand the requirements of the clients and accordingly execute a search plan for identifying potential candidates to fit the requirement.
• Source candidates using multiple channels like job portals, internal database, social media, etc.

• Work on IT/NON-IT niche and super niche requirements.
• Assess applicants relevant experience, knowledge, skills and competencies.
• Scheduling, coordination and ownership of end-to-end recruitment cycle.
• Build strong candidate relationship and credibility to leverage their trust for getting referrals.
• Negotiating wage rates and other terms of employment and gain commitment from candidates for current and future job requirements.
• Submitting candidates resume to the hiring managers for further scrutiny or consideration.
• Timely communication with the candidates and keeping them posted with updates on their candidature.

• Partner with our onsite sales team to understand the client’s needs and requirements.
• Engage regularly on an ongoing basis with the candidates through email, voice and video calls.

Qualifications and Skills

• Excellent written and verbal communication skills in English
• Relationship Management skills
• Learning Agility
• Go Getter Attitude

The Junior/ Senior Software Engineer will be a member of the development team for Supply Chain Application module suite. The Supply Chain modules includes components at various layers, including server-side, integration, supply chain planning engines and user-interface. This individual will be responsible for participating in module development and providing technical assistance to junior members of the team.

Experience and Skills:

• 4-10 years of of experience in writing software
• Strong analytical problem solving skills
• Strong Object Oriented Programming Skills. Good understanding of data structures and algorithms.
• Extensive knowledge of the Java programming language
• Understanding of software design patterns, J2EE components (EJB, JSP, Servlets), and XML
• Experience with relational databases (preferably Oracle) and Object/Relational frameworks. Should be able to write SQL queries, procedures, triggers and do basic performance tuning.
• Experience with C++ is a plus.
• Functional knowledge of supply chain management domain.
• Prior experience in development or consulting with an enterprise software vendor – preferably in supply chain planning or forecasting area.
• Experience with enterprise integration patterns & protocols, including SOAP, REST, JMS, EDI is a plus.
• Experience writing build & deployment scripts (e.g. Ant)
• Excellent communication (verbal and written) and interpersonal skills
• Systems implementation skills: requirements/process analysis, conceptual and detailed design, configuration, testing, training, support
• Some experience with a scripting language such as Python or Ruby preferred
• Some experience with newer web client technologies such as AJAX, EXTJS preferred.

Essential Functions:

• Producing design documents based on a requirements document and participating in design reviews
• Producing effort estimates
• Writing code, automated unit and functional tests, and build/deployment scripts
• Participating in code reviews
• Executing performance/scalability tests & profiling hotspots
• Collaborating with QA, Technical Operations and Production Support during the various phases of a project

Education:

BE/ BTech/ ME/ MTech in Engineering, Computer Science