Customer Support executive at Green Soul Ergonomics · Ambernath, Mumbai · 1 - 7 years · ₹1L - ₹3L / yr · Profitable · Posted 17 Mar 2022
We have a couple of levels in the customer service team from simply assisting customers in their pre-sales queries to solving their complaints at the highest escalations. Based on your work-ex and skill set, we offer salary & responsibilities;, some of them are mentioned here for better understanding.
| • |
Answering & assisting customers by providing product and service information at the time of new purchase or when in an issue.
|
||
| • | You will have to operate with them on multiple platforms - Amazon, Flipkart as we are an E-com brand | ||
| • |
Investigating their concerns, and suggesting the best possible resolutions.
|
||
| • | Making sure to provide unmatchable customer service, would have never experienced before |
Shubham Vishwakarma
Full Stack Developer - Averlon
About Green Soul Ergonomics
About
Connect with the team
Company social profiles
Similar jobs (1)
📢 **E-COMMERCE PROCESS | WORK FROM HOME**
💼 **LOB:** Voice Process
🏠 **Mode:** WAHA (Work From Anywhere)
💰 **Salary:** ₹18,000 CTC | ₹14,000 In-Hand
**Eligibility**
* 12th Pass & Graduates
* Male & Female Candidates
* Experienced Candidates 6 months on papers
* Good Communication Skills
**System Requirements**
* Core i5, 8th Gen or above
* 8 GB RAM
* Windows 10 or above
* Camera Mandatory
* Minimum 20 Mbps Upload & Download
* USB Headset with Noise Cancellation
**Role:** Handle customer queries related to e-commerce orders and provide appropriate support through the voice process.
⚠️ **Important:** This meeting is **only for experienced candidates.**
- 💻 **Join the meeting from a laptop only.**
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon