Customer Support executive

We are seeking a Salesforce Application Tester. Testing applications developed in Salesforce and Amazon Connect platform to become an integral part of our team! You will develop software test scenarios, test cases, test scripts and execute the same in order to identify software issues.

Responsibilities:

• Ability to develop software test scenarios, test cases, test scripts with detailed steps, and execute them.
• Knowledge of testing the applications developed in Salesforce Service Cloud, Amazon Connect.
• Devise and implement test strategies that adequately assess all software aspects.
• Investigate and recreate reported defects.
• Work with other engineers to troubleshoot and resolve coding issues.
• Track and document all testing defects and resolutions.
• Participate in the design and development for test automation and support.

Requirements:

• Previous experience in software development, quality assurance, or other related fields.
• Candidate must possess a bachelor’s degree or equivalent university degree.​
• Familiarity with relational databases such as MySQL, Oracle, and SQL Server.
• Strong root-cause analysis skills.
• Deadline and detail-oriented.

Benefits:

• Work Location: Remote
• 5 days working

You can apply directly through the link: https://zrec.in/o0AQg?source=CareerSite

Explore our Career Page for more such jobs : careers.infraveo.com

Good to have would be AWS Architect Certification.

Must Have

• NodeJS / TypeScript experience 3+ years
• AWS experience 3+ years using AWS SDK
• Lamba
• API Gateway
• Event based architecture like Kinesis, MSK (Kafka)
• Database Sql / NoSql

Considered a plus:

• Frontend development React / Angular
• AWS IoT Core, Kafka, Kinesis
• Elastic Search

Should have experience in Device Provisioning / Device management with PKI (Public Key Infrastructure)

Responsibilities :

• Determine the scope based on requirements, designing and building security components, and testing efforts, including stating the scope of work, calculating the resources, required in delivering the services and advising the senior system engineer preparing the quotation
• Install and configure services as per the approved implementation plan
• Carry out technology, professional and maintenance support services as per scope within the stipulated duration/ timeline.
• Provide level 1/2 support (basic hardware break-fix & troubleshooting of hardware and software issues) for installed services
• Provide technical deliverables such as high-level design documents, user acceptance test (UAT) doc and as-built documentation
• Provide outstanding quality of service and meet predefined customer service level agreements (SLAs)
• Undergo technical training and obtain technical certifications that are required to meet suppliers' mandatory technical requirements
• Conduct knowledge transfer training (where required)

Knowledge, Skills and Experience :

• Minimum 3 years of relevant experience
• Certified in at least one of the technology domain (Infrastructure hardware and software, network, security)
• Expertise on any two firewalls Specially - Palo Alto, Checkpoint, Fortinet, WAF
• Strong technical knowledge on the assigned solution domain/product
• Expertise in enterprise security products implementation, migration and support.
• Implements security solutions infrastructure and/or application including the design, configuration, development, testing and deployment of security-related technologies such as Firewalls, WAF, LB , IDS/IP
• Strong interpersonal skills with a customer-centric attitude; oral and written communication skills
• Strong attention to technical details, priority management and planning skills
• Ability to work independently with little to no supervision
• Results-oriented
• Security Certifications such as CCNP/CCIE Security or CCSA/CCSE/CCCP/PCNSE/Fortinet NSE1/2/3/4 are desirable

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives

Requirement:

- Must have 5+ years Drupal programming experience.
- Good experience in Drupal 7 and 8 implementations.
- Good understanding of MY SQL and relational databases.
- Should have a good understanding of OOPs concept and latest features.
- Should have an understanding of Design Patterns like Singleton, factory, etc.
- Should have at least worked on MVC frameworks like CodeIgniter,CakePHP, Laravel.
- Good understanding of web technologies
- Good understanding of front-end development HTML5, CSS3, JavaScript, Jquery skills.
- Good Git version control knowledge.
- Contribution to open source community.
- Experience in Drupal 7 of 5+ years.
- Good with RDBMS & writing custom SQL
- Drupal API experience
- Must have PHP, JavaScript, AJAX, HTML and CSS experience
- Should be able to code as per Drupal standard coding
- Should be well versed with implementation and configuration of most commonly used modules
- Experience with CSS Frameworks such as Twitter Bootstrap. Communication Responsibilities:
- Deliver engaging, informative and well-organized presentations.
- Strong command of English language (both verbal and written).
- Resolves and/or escalates issues in a timely fashion.

Other Skills

• Disseminate technology best practices.
• Work with senior developers in adoption of new technologies within our Technology practice
• Good team player with ability to lead multiple technical teams.
• Excellent relationship building skills.
• Ability to work under pressure with a solid sense for setting priorities.

 Data auditing, validating and monitoring all data for accuracy.

Create daily, weekly, monthly and quarterly MIS report.

Coordinating  & collecting the data

Updated the data in CRM

Position: Lead - PHP Developer

WebMD Health Corp., an Internet Brands Company, is the leading provider of health information services, serving patients, physicians, health care professionals, employers, and health plans through our public and private online portals, mobile platforms, and health-focused publications. The WebMD Health Network includes WebMD Health, Medscape, Jobson Healthcare Information, prIME Oncology, MediQuality, Frontline, QxMD, Vitals Consumer Services, MedicineNet, eMedicineHealth, RxList, OnHealth, Medscape Education, and other owned WebMD sites. WebMD®, Medscape®, CME Circle®, Medpulse®, eMedicine®, MedicineNet®, theheart.org®, and RxList® are among the trademarks of WebMD Health Corp. or its subsidiaries.

For company details, visit our website: http://www.webmd.com">www.webmd.com and http://www.krames.com">www.krames.com

Education: B.E. Computer Science/IT degree (or any other engineering discipline)

Experience:  7 + years

Work timings: 2 PM to 11 PM

Position Requirements:

• Technical expertise in leading a team with hands on experience with Core PHP and JavaScript
• Highly proficient with HTML, CSS, RESTful API
• Experience with SQL/NoSQL databases and their declarative query languages
• Experience in working with CI/CD tools and automation
• Experience in working on Kubernetes
• Knowledge of functional programming and object-oriented programming paradigms
• Ability to communicate with team members and stakeholders
• The candidate must work in a Collaborative style, should be results-driven and a problem solver
• Must be self-driven, detail-oriented with ability to produce high quality and timely results

Role & Responsibilities: 

• Lead a technical team on building custom modules in a tool that creates static html pages
• Develop these new functionalities with the team's other frontend & backend developers while ensuring compliance with technical requirements (quality, performance, and security)
• Bring these functionalities into production and ensure their proper functioning
• Sharing knowledge with the team