Customer Support executive

We're seeking a talented and motivated Full Stack Developer who is experienced in Node.js, React.js, and Laravel (PHP) to work on building high-performance web applications, APIs, SaaS platforms, and hosting tools. This role is perfect for someone who thrives in a dynamic environment and wants to contribute to modern, scalable platforms used by thousands of users.

Responsibilities

Develop and maintain full-stack applications using Node.js (backend), React.js (frontend), and Laravel (backend).

Design, implement, and document APIs and microservices for internal and customer-facing platforms.

Integrate third-party APIs, payment gateways, and other services as needed.

Collaborate with UI/UX designers to ensure a high-quality user experience.

Optimize applications for maximum speed and scalability.

Troubleshoot, debug, and upgrade existing software.

Participate in code reviews, sprint planning, and team meetings.

Key Responsibilities:

• Develop detailed financial models including 3-statement, DCF, LBO, and scenario/sensitivity analysis

• Draft valuation reports aligned with SEBI, RBI, IBC, and Companies Act guidelines

• Create compelling pitch decks, teasers, and investment memorandums

• Conduct industry-specific research and apply appropriate valuation methodologies

• Ensure precision, compliance, and high-quality output in all deliverables

• Collaborate with internal teams and clients during the afternoon shift

Candidate Requirements :

Experience: 1–2 years in financial modelling and valuation

• Education: MBA (Finance),

Semi-qualified CA or CFA • Skills:

Advanced Excel & Google Sheets (Pivot Tables, Power Query, Index-Match, etc.)

o PowerPoint proficiency for investor presentations

o Strong understanding of accounting, finance, and valuation techniques

o Excellent English communication (written & verbal)

o Discipline to work independently in a remote setup with a fixed 2 PM–11 PM schedule

Working Days

6 working days

Working Timings

2-11pm

Responsibilities:

• Design, develop, and maintain scalable applications using Java/Kotlin Core Concepts and Spring Boot MVC.
• Build and optimize REST APIs for seamless client-server communication.
• Develop and ensure efficient HTTP/HTTPS request-response mechanisms.
• Handle Java/Kotlin version upgrades confidently, ensuring code compatibility and leveraging the latest features.
• Solve complex business logic challenges with a methodical and innovative approach.
• Write optimized SQL queries with Postgres DB.
• Ensure code quality through adherence to design patterns (e.g., Singleton, Factory, Observer, MVC) and unit testing frameworks like JUnit.
• Integrate third-party APIs and develop large-scale systems with technical precision.
• Debug and troubleshoot production issues.

Requirements:

• 3 to 5 years of hands-on experience in Java/Kotlin Spring Boot development.
• Proven expertise in handling version upgrades for Java and Kotlin with confidence.
• Strong logical thinking and problem-solving skills, especially in implementing complex algorithms.
• Proficiency with Git, JIRA, and managing software package versions.
• Familiarity with SaaS-based products, XML parsing/generation, and generating PDFs, XLS, CSVs using Spring Boot.
• Strong understanding of JPA, Hibernate, and core Java concepts (OOP).

Skills (Good to Have):

• Exposure to Docker, Redis, and Elasticsearch.
• Knowledge of transaction management and solving computational problems.
• Eagerness to explore new technologies.

Job Summary:

We are seeking a highly motivated Sales Associate to join our growing team in Chennai. As a Sales Associate, you will play a pivotal role in driving sales growth and establishing strong relationships with clients. The ideal candidate is a proactive and results-oriented individual with excellent communication and interpersonal skills.

Responsibilities:

1.     Sales Generation:

·       Identify and prospect potential clients to generate new business opportunities.

·       Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.

·       Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.

·       Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.

2.     Client Relationship Management (only for Senior Associate):

·       Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.

·       Provide exceptional customer service and address client inquiries and concerns promptly and professionally.

·       Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.

3.     Market Analysis (only for Senior Associate):

·       Stay updated on industry trends, market conditions, and competitor activities.

·       Conduct market analysis to identify potential business opportunities and target markets.

·       Gather customer feedback and market insights to contribute to product and service enhancements.

4.     Sales Administration:

·       Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.

·       Prepare sales reports and forecasts for management review.

·       Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.

Qualifications and Skills:

·       Bachelor's degree in Business, Marketing, or a related field.

·       Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.

·       Relevant experience like training Industry, HR consultancy, etc

·       Strong negotiation and persuasion skills with the ability to close deals.

·       Excellent communication and presentation skills, both verbal and written.

·       Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.

·       Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.

Benefits:

·       Opportunities for career growth and professional development.

·       Collaborative and supportive work environment.

·       Ongoing training and skill development programs.

Snowflake SRE JD

Your Role Accountabilities

• Primarily responsible for administrating Snowflake environments on AWS
• Identify, tune, and fix the performance issues on priority.
• Diagnose and troubleshoot Snowflake related errors and work with team to raise support tickets, follow ups and help to resolve them.
• Implement security, roles, users and privileges using the best practices.
• Provide database/objects recovery as need on basis.
• Design, identify and implement high performing and highly available data warehouse solutions.
• Create database, schema, tables, views, data sharing
• Create Snowflake utilization and capacity/cost plans, identifies, and provide solution for abnormalities.
• Proactively identify, design, and implement process improvements like automating manual processes
• Stay up-to-date with the latest features and best practices in Snowflake administration
• Follow existing database runbooks, create and maintain new runbooks for new and improved processes
• Provide 24X7 On-call support by participating in rotation schedule.

Qualifications & Experiences

• Bachelor's degree in computer science, information systems, or information technology.
• 10+ years of experience as a database administrator.
• Minimum 5+ years of hands-on administration experience, from setting up the Snowflake environments to successfully administering it (AWS preferred)
• Experience automating, scripting, and streamlining processes for efficiency and accuracy utilizing Unix shell scripting, Python etc.
• Some experience with AWS with knowledge of S3, EC2, VPC, IAM, Security, Networking etc.
• Ability and experience with the development of processes and procedures to standardize Database configuration
• Extensive experience with implementation and maintenance of Disaster Recovery and High availability.
• Ability to work on unusually complex technical problems and provide solutions that are highly innovative and ingenious.
• Ability to provide technical documentation and project plans for technical staff members.
• Excellent communication, presentation, and customer relationship skills.
• Excellent organizational and time management skills to handle multiple tasks simultaneously
• Ability to provide 24/7 support.

• Consult with the customers on their needs and curate company products to meet the requirements
• Responsible for the success of workshops, for both the client and facilitator
• Take care of workshop logistics for the client
• Help the client prep for the workshop, answer any questions they may have about the workshop be the face of the company, and ensure smooth delivery of the workshops
• Help facilitator with preparation and travel
• Serve as the primary point of contact when customer issues arise, troubleshooting, and ensuring quick resolution.
• Promote awareness of the company’s upcoming research and products

Basic Qualifications:

• 2 – 5 years of work experience managing senior customer relationships
• Should ensure customer retention, renewal, and growth
• Background in customer success