Customer Support executive

JOB DESCRIPTION:

Location: Pune, Mumbai, Bangalore

Mode of Work : 3 days from Office

* Python : Strong expertise in data workflows and automation

* Pandas: For detailed data analysis and validation

* SQL: Querying and performing operations on Delta tables

* AWS Cloud: Compute and storage services

* OOPS concepts

ROLE - TECH LEAD/ARCHITECT with AI Expertise

Experience: 10–15 Years

Location: Bangalore (Onsite)

Company Type: Product-based | AI B2B SaaS

About ProductNova

ProductNova is a fast-growing product development organization that partners with

ambitious companies to build, modernize, and scale high-impact digital products. Our teams

of product leaders, engineers, AI specialists, and growth experts work at the intersection of

strategy, technology, and execution to help organizations create differentiated product

portfolios and accelerate business outcomes.

Founded in early 2023, ProductNova has successfully designed, built, and launched 20+

large-scale, AI-powered products and platforms across industries. We specialize in solving

complex business problems through thoughtful product design, robust engineering, and

responsible use of AI.

Product Development

We design and build user-centric, scalable, AI-native B2B SaaS products that are deeply

aligned with business goals and long-term value creation.

Our end-to-end product development approach covers the full lifecycle:

1. Product discovery and problem definition

2. User research and product strategy

3. Experience design and rapid prototyping

4. AI-enabled engineering, testing, and platform architecture

5. Product launch, adoption, and continuous improvement

From early concepts to market-ready solutions, we focus on building products that are

resilient, scalable, and ready for real-world adoption. Post-launch, we work closely with

customers to iterate based on user feedback and expand products across new use cases,

customer segments, and markets.

Growth & Scale

For early-stage companies and startups, we act as product partners—shaping ideas into

viable products, identifying target customers, achieving product-market fit, and supporting

go-to-market execution, iteration, and scale.

For established organizations, we help unlock the next phase of growth by identifying

opportunities to modernize and scale existing products, enter new geographies, and build

entirely new product lines. Our teams enable innovation through AI, platform re-

architecture, and portfolio expansion to support sustained business growth.

Role Overview

We are looking for a Tech Lead / Architect to drive the end-to-end technical design and

development of AI-powered B2B SaaS products. This role requires a strong hands-on

technologist who can work closely with ML Engineers and Full Stack Development teams,

own the product architecture, and ensure scalability, security, and compliance across the

platform.

Key Responsibilities

• Lead the end-to-end architecture and development of AI-driven B2B SaaS products

• Collaborate closely with ML Engineers, Data Scientists, and Full Stack Developers to

integrate AI/ML models into production systems

• Define and own the overall product technology stack, including backend, frontend,

data, and cloud infrastructure

• Design scalable, resilient, and high-performance architectures for multi-tenant SaaS

platforms

• Drive cloud-native deployments (Azure) using modern DevOps and CI/CD practices

• Ensure data privacy, security, compliance, and governance (SOC2, GDPR, ISO, etc.)

across the product

• Take ownership of application security, access controls, and compliance

requirements

• Actively contribute hands-on through coding, code reviews, complex feature development and architectural POCs

• Mentor and guide engineering teams, setting best practices for coding, testing, and

system design

• Work closely with Product Management and Leadership to translate business

requirements into technical solutions

Qualifications:

• 10–15 years of overall experience in software engineering and product

development

• Strong experience building B2B SaaS products at scale

• Proven expertise in system architecture, design patterns, and distributed systems

• Hands-on experience with cloud platforms (Azure, AWS/GCP)

• Solid background in backend technologies (Python/ .NET / Node.js / Java) and

modern frontend frameworks like (React, JS, etc.)

• Experience working with AI/ML teams in deploying and tuning ML models into production

environments

• Strong understanding of data security, privacy, and compliance frameworks

• Experience with microservices, APIs, containers, Kubernetes, and cloud-native

architectures

• Strong working knowledge of CI/CD pipelines, DevOps, and infrastructure as code

• Excellent communication and leadership skills with the ability to work cross-

functionally

• Experience in AI-first or data-intensive SaaS platforms

• Exposure to MLOps frameworks and model lifecycle management

• Experience with multi-tenant SaaS security models

• Prior experience in product-based companies or startups

Why Join Us

• Build cutting-edge AI-powered B2B SaaS products

• Own architecture and technology decisions end-to-end

• Work with highly skilled ML and Full Stack teams

• Be part of a fast-growing, innovation-driven product organization

If you are a results-driven Technical Lead with a passion for developing innovative products that drives business growth, we invite you to join our dynamic team at ProductNova.

Work directly with the founder on high-priority, cross-functional problems across product, growth, operations, and strategy. This is not a passive or research-only internship. You will ship features, run experiments, automate workflows, and execute ideas quickly.

You will operate as a generalist and take ownership of projects end-to-end.

What you will do

• Assist founders with daily tasks, follow ups, notes & priorities
• Research markets, competitors, and opportunity areas
• Help build and maintain trackers for leads, meetings, follow-ups, and execution workflows
• Create sharp documents: summaries, reports, presentations, and process notes
• Identify gaps, fix inefficiencies, and improve how work gets done
• Take ownership of special projects that require both thinking + execution

Who This Role Is For

This role is a strong fit if you:

• Have built or tried to build something of your own (projects, startups, side hustles, communities)
• Want to start your own company someday
• Prefer ownership over instructions
• Are comfortable working with ambiguity and figuring things out without step-by-step guidance
• Enjoy fast-paced early-stage environments where priorities change often

Good to have (not a strict requirement)

• Basic coding or automation skills (JS/Python/No-code/Zapier/AI tools)
• Growth/SEO/content experience
• Experience working in early-stage startups or small teams
• Strong research and structured thinking skills

How We Evaluate

We value:

• Speed > perfection
• Shipping > planning
• Results > credentials

Resumes matter less than proof of work.

What you will gain

• Direct exposure to founder-level decisions and strategy
• Real ownership of projects
• End-to-end execution experience across product, growth, and ops
• Live production experience shipping real features and experiments
• Potential full-time offer based on performance

Who This Role Is Not For

This role may not be ideal if you:

• Prefer clearly defined tasks and structure
• Want a slow-paced or highly process-driven environment
• Are looking for a purely observational internship

Internship details

• Remote friendly
• Flexible hours (outcome-focused, not clock-based)
• Paid stipend (performance-based)
• Duration: 3–6 months

Position Title: Golang Developer 

Exp: 3+Yr

Location: Pune

Working Mode: Onsite

Primary Skill: Golang, GIT, RESTful APIs

Qualification:  Degree in Computer Science or similar relevant field  

Roles and Responsibilities:  

- Develop and maintain robust and scalable software solutions using the 

Go programming language, with a focus on performance and reliability. 

- Collaborate closely with cross-functional teams to translate project 

requirements into well-designed and efficient code. 

- Conduct thorough testing and debugging to ensure the delivery of high-

quality and error-free software. 

- Stay up-to-date with the latest Go language updates, industry trends, and 

best practices to continually enhance development processes. 

- Optimize software applications for maximum performance and 

efficiency, taking advantage of Go's concurrency capabilities. 

- Actively participate in code reviews, providing constructive feedback to 

improve code quality and maintain coding standards. 

- Troubleshoot and resolve issues related to software functionality, 

performance, and integration, ensuring a seamless user experience. 

Required Skills:  

- Demonstrated experience as a Golang Developer, with a portfolio of successfully deployed applications or services. 

- Proficiency in Golang for both microservices and monolithic architectures, showcasing strong knowledge of Go standard libraries. 

- Familiarity with RESTful APIs and gRPC, essential for the integration of Go-based applications with other systems and services. 

- Solid understanding of data storage solutions, including experience with SQL and NoSQL databases such as PostgreSQL and MongoDB. 

- Expertise in concurrent programming, understanding Go routines, channels, and the sync package to optimize performance. 

- Experience with version control systems like Git, fostering collaboration and code manageability. 

- Strong analytical and problem-solving skills, capable of designing and implementing scalable, maintainable solutions. 

- Ability to work independently or in a team-oriented, agile development environment, meeting tight deadlines and adapting to changing requirements. 

- Excellent communication and interpersonal skills, enabling effective collaboration with team members, stakeholders, and clients. 

About the role:

SDET 2 [5-8 years’ experience]

Here’s what will be expected out of you*:

➢ Understanding the features & requirements and design end to end test cases

➢ Performing manual-functional testing

➢ Automating UI test cases as per requirements

➢ Automating API test cases using existing Karate Framework *Job duties may change at any time due to business needs.

What we want:

➢ Good knowledge of Core Java programming skills.

➢ Expertise in UI automation using Selenium web-driver with BDD framework.

➢ Expertise in functional testing to identify critical, negative & edge cases.

➢ Knowledge in API automation using rest-assured or Karate API

➢ Hands-on experience on jenkins, git, SQL

➢ Very good understanding of microservice architecture, AWS services

➢ Very strong experience in mobile automation testing using Appium would be an added advantage.

Location: Bangalore/Mumbai

Key Responsibilities:

• Design, develop,  implement and evolve our backend platform (whose APIs and functionality provided are used by other game services, apps, and admin back office)
• Develop highly efficient, robust, quality code for applications and services
• Maintain clean coding practices
• Enhancing and supporting existing functions, some of which are 24/7
• Supporting product owners as required
• Providing support to the testing team during testing phases of the projects
• Contributing to solution proposals as required
• Creating work effort estimates as required
• Mentor, train on the best practices junior software associates and other team members.

• Clean coding practices
• Knowledge of scalable web architectures is required
• A solid understanding of Linux, JVM is required
• Knowledge of DevOps, Docker, Build Pipelines is good to have
• Knowledge of git workflow is essential
• Working with SOA, Microservices.

Any specific knowledge / experience:

• Functional programming experience with immubtable datastructures is required
• Knowledge of Erlang / Elixir is a plus.
• Knowledge of Clojure is perfect

Job Role- Senior Front-End Developer

Location- Remote (WFH)

Experience- 5+ years

Work Shift- Uk Shift

Note- must have a strong command of both written and spoken English.

We are looking for a number of strong developers - with strong front-end experience.

We are a full-service Digital Agency & Software Development Company based in UK. We develop high end bespoke software & applications, mobile apps and websites across all sectors, both commercial and not-for-profit.

• 5+ years professional experience
• Exceptional proficiency in building component-based web apps in JavaScript and TypeScript using Vue 2 & 3. 
• Expertise in client-side state management tools, specifically Vuex.
• Good understanding of client-side app architecture.
• Excellent knowledge of CSS and experience in writing stylesheets in SASS
• Integrating web service calls/remote data/APIs
• Proficient understanding of git
• Clear and concise written and oral English communication skills.
• Compilation, bundling, and packaging via Webpack, Babel, etc.
• Strong UI/UX skills
• Node.js and npm
• React Native experience seen as a bonus

• Working closely with your team to develop and deliver high-end solutions using Agile methodologies
• Translating designs into pixel perfect elegant Vue.js code
• Coding and deploying new features
• Ensuring our web applications and components are accessible, responsive, performant, and bug-free for recent versions of web browsers across all popular platforms.
• Ensuring all code is readable, well documented and testable
• Working on some new developments, some significant enhancements to existing system and some support activities

Role: Software Engineer

Location: Hyderabad

Experience: 3-5 years of experience in software development using Core Java, multi-threading, DS and Algos.

Key Requirements:

• • Develop robust Core Java code for advanced financial banking and trading applications, primarily using core Java principles around multi-threading and caching technologies.
• • Strong in Core Java concepts, JVM, API’s along with SQL and Java Message Service (JMS) skills.
• • Experience in Java server-side / backend development experience
• • Experience in Java Spring (Spring MVC, Spring batch, Spring Boot), Hibernate and JPA is a plus.
• • Knowledge of microservices development, container stack and CI/CD;