customer service associate

Growth & Business Lead

• One person accountable for revenue, GTM clarity, and execution discipline

• This role ensures Vasudha grows in the right direction, at the right speed, with the right discipline.

POSITION IN THE ORG

• Reports directly to: Founder

• Owns coordination across:

o Digital Marketing

o Content & Brand

o Sales & Channels

o Ops (for demand–supply sync)

Role Objective

• Single point of accountability for Vasudha’s growth

• Ensures revenue growth is intentional, repeat-led, and aligned across channels

• Bridges strategy and execution across GT, Digital, and emerging channels

• Prevents fragmented or reactive growth decisions 

ROLE MANDATE :-

Single point of accountability for revenue growth and go-to-market execution across GT and Digital channels.

Revenue & Growth

• Owns total revenue across GT, D2C, Marketplaces, Q-commerce

• Sets monthly / quarterly targets

• Tracks channel and SKU-wise performance

Go-To-Market (GTM)

• Defines channel priorities

• Decides SKU–channel fit

• Determines expansion, pause, or non-investment areas

Digital Performance

• Owns CAC, ROAS, conversion outcomes

• Approves budgets and campaign direction

• Takes scale / pause decisions 

Sales & Channel Alignment

• Aligns GT and Digital execution

• Works with stockists, distributors, sales teams

• Prevents channel conflict and price erosion

SKU & Portfolio Discipline

• Identifies hero, support, and seasonal SKUs

• Drives focus on fewer SKUs with deeper penetration

• Reviews and pauses underperforming SKUs

Metrics & Reporting

• Owns growth dashboard

• Reports revenue, SKU velocity, repeat behaviour

• Provides clear summaries to Founder & leadership

Cross-Functional Coordination

• Aligns demand with Ops and Supply

• Protects margins with Finance

• Ensures Brand & Content support GTM strategy

SUCCESS METRICS

Growth

• Consistent MoM / QoQ revenue growth

• Balanced channel contribution

• Improving repeat purchase rate Efficiency

• Stable or improving CAC

• Disciplined ROAS

• Marketing spend aligned to revenue

GTM Effectiveness

• Strong SKU velocity

• Clear SKU–channel fit

• Pilots converting into scalable plays

Ensures Organisation grows in the right direction, at the right pace, with commercial discipline.

Job Title: State Sales Head – Dealer Development

Job Type: Full-Time | Hybrid (Office & Field Work)

Role Overview

State Sales Head – Dealer Development to drive state-level sales growth and franchise expansion. The role focuses on building and managing a high-performing sales structure through Area Sales Managers (ASMs) while expanding Management Role Franchises and Shop Franchises across the state.

The ideal candidate will be a strong leader with proven experience in FMCG, Retail, Cement, Paint, or Franchise-based businesses, capable of executing aggressive growth strategies and maintaining long-term franchise relationships.

Key Responsibilities

• Appoint, train, guide, and monitor Area Sales Managers to achieve state-level sales objectives
• Lead recruitment and expansion of Management Role Franchises and Shop Franchises
• Drive achievement of monthly, quarterly, and annual revenue targets
• Build and maintain strong relationships with franchise partners to maximize business potential
• Design and execute strategies for franchise growth, support, and market penetration
• Monitor ASM and franchise performance using KRAs & KPIs
• Provide regular sales reports, market insights, and competitor feedback to senior management
• Proactively resolve franchise and operational issues
• Ensure strict adherence to company policies, ethical standards, and compliance norms

Key Performance Indicators (KPIs)

• Achievement of revenue targets (Monthly / Quarterly / Annual)
• Number of new Management Role & Shop Franchises onboarded
• Performance and productivity of Area Sales Managers
• Franchise satisfaction and retention rate
• Growth in state-wide market penetration and brand visibility

Required Qualifications & Skills

• Bachelor’s or Master’s degree in Business Administration, Marketing, or a related field
• 7–10 years of proven sales leadership experience
• (Preferred industries: FMCG, Retail, Cement, Paint, Franchise Business)
• Strong people management and leadership capabilities
• Proven track record of achieving and exceeding sales targets
• Excellent communication, negotiation, and relationship management skills
• Entrepreneurial mindset with strong problem-solving abilities
• Willingness to travel extensively within the state

📢 Job Title: VIP Product Counsellor – Domestic Telesales

📍 Location: Sakinaka, Andheri East, Mumbai – 400072

💼 Role Overview:

We are hiring energetic and passionate Telesales professionals to join our VIP India team. As a VIP Product Counsellor, you’ll be responsible for connecting with potential customers, explaining our premium services, and converting leads into paid memberships.

This is a walk-in opportunity with on-the-spot interviews and offers!

🔍 Key Responsibilities:

• Make outbound calls to potential customers and convert leads into subscriptions.
• Build rapport and maintain strong customer relationships.
• Achieve sales targets and maximize revenue through consultative selling.
• Maintain accurate records of interactions using CRM tools.

🎯 Candidate Requirements:

• Minimum Experience: 6+ months in Telesales / Collections / Voice Process (BPO preferred).
• Language Proficiency: Basic English + any regional language:
• Punjabi, Tamil, Telugu, Kannada, Bengali, Gujarati, Malayalam
• Strong communication and persuasion skills.
• Confidence in phone-based conversations and objection handling.

💰 Compensation & Benefits:

• Salary: ₹25,000 – ₹30,000 In-Hand
• Linguistic Role: Up to ₹35,000 In-Hand
• Incentives: Unlimited performance-based incentives
• Work Schedule: 10:00 AM – 7:00 PM (1 rotational weekly off)

✅ Perks:

• Spot Offers (2 Rounds of Interview on the Same Day)
• Excellent incentives & recognition structure
• Growth-oriented career path in one of India’s leading matchmaking platforms
• Professional work environment at a reputed brand

Mobiloitte is a Premier, Full Service Software Development Company for Blockchain, IoT, Artificial Intelligence, BOTS, Mobile, and Web Development with a special focus on Timeliness, Security, Scale, and Performance. Our teams have worked across the industries and verticals while servicing more than 5000 projects so far. This rich experience with global clientele and varied technology landscape has shaped us into a winning team with a magic sauce of EXPERIENCE-EXUBERANCE-EXPERTISE combined and enables us to provide top-notch services and solutions.

Job Title:   React Native Developer

Reports to: Technical Lead

Experience:  1- 5 Years

Company Name: Mobiloitte.

Website: http://mobiloitte.com/">mobiloitte.com

Location:    New Delhi

Qualifications:  B.E/B.Tech /MCA

Roles & Responsibilities

1. Understanding requirements & functional specifications
2. Should be able to translate mockups and wireframes into a mobile app and web design
3. Use React to develop next-generation web user interfaces
4. Develop native mobile apps with React-Native
5. Write unit and UI tests to identify malfunctions
6. Ensure quality through design, processes, and tools in a CI/CD environment
7. Communicate with partner engineers to establish standards and architectural directions

Desired Candidate Profile:

1. Experience using React, React-Native
2. User Interface Development with JavaScript, SASS
3. Hands-on experience on Android, iOS platforms in creating Hybrid / Native applications
4. Must have a strong understanding of modern JavaScript/ECMAScript, GraphQL, e.g. Relay or Apollo
5. Familiar with TypeScript and/or Flow, analytics tools, and standard methodologies for web and/or mobile accessibility
6. Experience using 3rd party APIs (Facebook, Twitter, Google Maps, etc.)

Our goal

We are reinventing the future of MLOps. Censius Observability platform enables businesses to gain greater visibility into how their AI makes decisions to understand it better. We enable explanations of predictions, continuous monitoring of drifts, and assessing fairness in the real world. (TLDR — build the best ML monitoring tool)

The culture

We believe in constantly iterating and improving our team culture, just like our product. We have found a good balance between async and sync work — default is still Notion docs over meetings, but at the same time, we recognize that as an early-stage startup brainstorming together over calls leads to results faster. If you enjoy taking ownership, moving quickly, and writing docs, you will fit right in.

The role:

Our engineering team is growing and we are looking to bring on board a senior software engineer who can help us transition to the next phase of the company. As we roll out our platform to customers, you will be pivotal in refining our system architecture, ensuring the various tech stacks play well with each other, and smoothening the DevOps process.

On the platform, we use Python (ML-related jobs), Golang (core infrastructure), and NodeJS (user-facing). The platform is 100% cloud-native and we use Envoy as a proxy (eventually will lead to service-mesh architecture).

By joining our team, you will get the exposure to working across a swath of modern technologies while building an enterprise-grade ML platform in the most promising area.

Responsibilities

• Be the bridge between engineering and product teams. Understand long-term product roadmap and architect a system design that will scale with our plans.
• Take ownership of converting product insights into detailed engineering requirements. Break these down into smaller tasks and work with the team to plan and execute sprints.
• Author high-quality, highly-performance, and unit-tested code running on a distributed environment using containers.
• Continually evaluate and improve DevOps processes for a cloud-native codebase.
• Review PRs, mentor others and proactively take initiatives to improve our team's shipping velocity.
• Leverage your industry experience to champion engineering best practices within the organization.

Qualifications

Work Experience

• 5+ years of industry experience (3+ years in a senior engineering role) preferably with some exposure in leading remote development teams in the past.
• Proven track record building large-scale, high-throughput, low-latency production systems with at least 3+ years working with customers, architecting solutions, and delivering end-to-end products.
• Fluency in writing production-grade Go or Python in a microservice architecture with containers/VMs for over 5+ years.
• 2+ years of DevOps experience (Kubernetes, Docker, Helm and public cloud APIs)
• Worked with relational (SQL) as well as non-relational databases (Mongo or Couch) in a production environment.
• (Bonus: worked with big data in data lakes/warehouses).
• (Bonus: built an end-to-end ML pipeline)

Skills

• Strong documentation skills. As a remote team, we heavily rely on elaborate documentation for everything we are working on.
• Ability to motivate, mentor, and lead others (we have a flat team structure, but the team would rely upon you to make important decisions)
• Strong independent contributor as well as a team player.
• Working knowledge of ML and familiarity with concepts of MLOps

Benefits

• Competitive Salary 💸
• Work Remotely 🌎
• Health insurance 🏥
• Unlimited Time Off ⏰
• Support for continual learning (free books and online courses) 📚
• Reimbursement for streaming services (think Netflix) 🎥
• Reimbursement for gym or physical activity of your choice 🏋🏽‍♀️
• Flex hours 💪
• Leveling Up Opportunities 🌱

You will excel in this role if

• You have a product mindset. You understand, care about, and can relate to our customers.
• You take ownership, collaborate, and follow through to the very end.
• You love solving difficult problems, stand your ground, and get what you want from engineers.
• Resonate with our core values of innovation, curiosity, accountability, trust, fun, and social good.

We are looking for a VB6 , C# and SQL developer

The ideal candidate will thrive in a work environment that requires strong problem-solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication.

Your primary responsibility will be to design and develop application functionality based on the requirements from the client.

Responsibilities and Duties

• Ensuring and implementing the best possible performance, quality, and responsiveness of applications
• Ability to Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
• Flexible and proactive working style with strong personal ownership of problem resolution.
• Ability to multi-task under pressure and work independently with minimal supervision.
• Commitment to optimization and accountability evident in creating technical documentation for reference and reporting

Qualifications and Skills

· More than 2 years experience in vb6 and .NET development

· Experience with Entity Framework 6.0

· Experience with MS- Access

· Strong knowledge of .NET framework 4.5, 4.6, C#

· Strong understanding of object-oriented programming

· Familiarity with Microsoft SQL Server

· Familiarity with Microsoft Azure

Job Types: Full-time, Permanent

Salary: ₹12,000.00 - ₹50,000.00 per month

Role/Title: Functional QA

Location: Mumbai/Bangalore 

Fulltime/Permanent role

Notice period should not exceed more than 60days

Job Responsibilities:

Test Analyst:

• Good Communicator, 4 to 7 years, BFSI domain exp.(Investment banking/Capital Market/Wealth Management) is a must.

Skills & tools needed:

• Agile exp. and knowledge, end to end testing, UAT, regression, automation test frameworks.

Testing tools: JIRA, ALM

• Hands-on experience on test planning/test strategy, defect validation, sending status reports

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.