customer service associate

Medical Representative Job (21 to 26 Yrs.)           

Age – Fresher- 21 to 26 Yrs.

Minimum Qualification – Graduate (BA, B.com, B.sc, BCA, BBA, BHM), in case poor knowledge grooming provided.

Segment - GP, CP , and Critical Care Segment (Hospital Marketing).

CTC:- Up to 2,25,000/- p/y+ TA + DA + others. H.Q- 150/- , Extation 200/-, Outstation 400/- , & TA Rs. 2/- P.k. , Mobile 300/- , Internet -250/-.

Location: North Kolkata & Barasat, Bashirhat, Bongaon, Ashoknagar, Gobordanga, Habra, Naihati, Barrackpur, Khardah, Dum Dum, Dunlop,Howrah.

Job Role – 1) Arranging appointments with doctors, pharmacists and hospital medical teams, which may include pre-arranged appointments or regular 'cold' calling.

‘M/s APS’ (The Pharmaceutical & Healthcare)

Mr. Manash Dutta

Your Roles and Responsibilities:

Business Development is a critical aspect of our platform business.

1. Actively seeking out new sales opportunities through cold calling, networking, and social media.

2. Calling 65-70 leads every day

3. Setting up meetings with potential clients (parents)

4. Generating Trial Classes - Pitch Parents to take PlanetSpark Trial Classes

5. Negotiate/close deals and handle complaints or objections

6. Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis (3L revenue per month)

7. “Go the extra mile” to drive sales

What are we looking for?

1. Proficiency in English

2. Thorough understanding of marketing and negotiating techniques

3. Fast learner and passion for sales

4. Self-motivated with a results-driven approach

5. Proven experience in sales or relevant roles is a plus

6. A friendly and energetic personality with a customer service focus

Criteria

1. Willing to work 5 days a week in a fast-paced startup

2. Ready to work from Office and join immediately.

Mission Statement

1. In your training of 1st month, we shall actively probe you through the process using Training Decks, Live Experiences, and Re-Training Programs that aim to give you an overall Learning experience along with your paid stipend along the journey.

2. We create career-oriented BDT in this 1 month whose skill becomes unmatched across the sector.

3. You are required to use the right sales strategy and accomplish 1 Lac of revenue in the training period, hence making a way to achieve a License to Sell (L-2-S)

4. You will be entitled to a training stipend of INR. 21428. In-office attendance of 90% is mandatory in 1month of training

5. Post 1L Revenue achievement, you will be entitled to the below CTC

India Shift – INR 6.6 LPA (4.23 LPA Fixed + 2.4 LPA Variable)

US/ Canada Shift - INR 7.10 LPA (4.8 Fixed + 2.3 LPA Variable)

Skill Required - Excellent Communication Experience Required - 00-1 year (fresher also welcome)

Minimum Education: Graduation

2018, 2019, 2020,2021,2022.

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Skills

ABOUT US

Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.

THE POSITION

Ashnik is looking for talented and passionate people to be part of technical support team. You will be responsible for solving technical problems to ensure uptime. You will assist customers with their technical issues and questions around specific technology, including configuration and tuning and performance. Successful candidate should understand the importance of ownership of the problem and way to get it solved by leveraging the team in given time.

RESPONSIBILITIES

• Be the First point of contact for support queries
• Be responsible for solving customer queries and tickets in timely manner.
• Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner.
• Log monitoring, event monitoring and resolving tickets in defined SLA.
• Apply updates and patches to keep the software up-to-date in line with organizational policies
• Provide support for installation and configuration.
• Monitor and identify areas of performance improvement
• Identify and write scripts for automating support tasks.
• Communicate effectively internally and with product support team to reproduce, resolve support cases and document them.

ESSENTIAL SKILLS

• Hands-On experience and skills in Linux operating system
• Knowledge of ELK stack or relevant technologies such as SolaR, Splunk etc.
• Good understanding of Indices Mapping , Index management such as archiving, reindexing, sharding etc.
• Good understanding of Analytical data structure and experience in deployment of same in the form of Reports and Dashboards
• Experience in NoSQL or RDBMS technology is desirable
• Python/Node.js or relevant data processing programming experience is preferred.
• Knowledge of Designing and Developing data pipeline using ETL tool such as Elastic Stack.
• Knowledge of real-time data collection with various data sources.
• Experience in deploying scalable Elastic cluster is desirable

QUALIFICATION AND EXPERIENCE

• 2 -4 years of experience in technical support role.
• At least 2+ years experience working across multi-cultural and geographically distributed teams
• Experience in trouble shooting, maintaining and supporting production setup
• Engineering or equivalent degree
• Ability to interact effectively with customers for problem resolution.
• Sense of urgency and ownership to get problems solved in timely manner
• Attention to details.
• Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.

LOCATION: Bangalore

Experience: Minimum 2 yrs

Package: upto 8 LPA

As a Technical Architect, you need to be

• Technology Expert
• Creative and self-driven
• Customer centric
• Visionary
• Comfortable operating in fast paced environment

You will closely work with Head of Product Engineering responsible for for the platform development, Chief Technology Officer driving the technology innovation, Software Development Leaders, Program Manager, SCRUM Masters, UX Designers

You will be responsible for

• Driving and defining the technical architecture of the Core SaaS platform
• Develop high-level technical specifications and design of the platform
• Define technical product roadmap to continuously enhance the platform.
• Communicate successfully all concepts and technical guidelines to development team
• Promotes and ensures use of appropriate techniques, methodologies and tools
• Bring in best of the class architectural practices in the platform

Your Qualifications

• 8 – 15 years of software product development experience, with majority of them is hands on experience developing in enterprise software product
• Experience in developing and hosting PaaS or SaaS based products/platform with hands on experience in multiple cloud platforms like AWS, Azure, Google Cloud and so on
• Experience developing enterprise- grade software products that can perform, scale, and integrate into a broad enterprise ecosystem
• Can mentor train existing team members on aspects of architecture, design and explain, document and elaborate architecture and design changes
• Strong background in architectural principles, patterns and anti-patterns
• Must have contributed to technology tools evaluation and technical proof of concept applications
• Should have experience in multiple tech-stacks including Data Analytics tech-stacks as well.

Srijan Technologies is currently hiring for the Assistant Manager / Manager – Financial Reporting with WFH option. (Delhi Location).


Location: Delhi (Currently WFH Due to Covid-19)
Immediate Joiners or candidates with a notice period within 30 days are preferred.