customer service associate

 5+ years of experience in developing web applications using Vuejs & ReactJS

- Building modular and reusable components and libraries

- Focus on security updates and issues found with Vue.js and all project dependencies

- Proficient with the JavaScript language and TypeScript

- Proficient with Vue.js framework and Vue3, HTML5 and CSS3, Java Script, TypeScript or its core principles such as components

- Familiarity with the Vue.js ecosystem, including Vue CLI, Vuex, Vue3

- Good understanding of HTML5 and CSS3

- Ability to write efficient, secure, well-documented, and clean JavaScript code

- Proficiency with modern development tools, like Git

- Experience with both consuming and designing RESTful APIs

- DevOps Mindset

- Strong communication skill and Good on soft skills as working with client directly

Role Overview 

We are looking for a highly driven and curious Business Development Intern to join our fast-paced team at StepOut. This role sits at the intersection of strategy, operations, and execution, where you will actively contribute to building and scaling our business pipeline. 

You’ll work closely with the core team on market research, lead generation, and automation of business workflows, while gaining hands-on exposure to how a sports-tech startup operates and grows. 

If you’re someone who enjoys solving problems, thinking strategically, and executing with speed — this role will give you unmatched learning and ownership. 

Key Responsibilities 

1. Research & Analysis 

● Conduct market and competitor research to identify opportunities and trends ● Analyze potential segments, partnerships, and growth channels 

● Translate research into actionable insights for business strategy 

2. Lead Generation & Scouting 

● Identify and build high-quality lead pipelines across relevant segments ● Scout potential partners, clients, and collaborators 

● Maintain structured lead databases and tracking systems

3. Outreach & Execution 

● Execute targeted outbound reach-outs (based on defined goals) 

● Support in crafting messaging and improving response rates 

● Assist in maintaining consistency and quality in all communications 

Must-Have Skills 

● Strong communication skills (Fluent in English, professional & well-spoken) ● Good understanding of business, startups, and marketing fundamentals

● Hands-on familiarity with AI tools (for productivity, research, or automation)

● Working knowledge of Microsoft Office (especially Excel) 

● Ability to work in a high-performance, fast-paced team environment ● Basic understanding of LinkedIn for research and outreach 

Good-to-Have Skills 

● Prior experience working with a startup or early-stage company 

● Exposure to CRM tools or automation platforms 

● Strong analytical thinking and structured problem-solving ability 

● Interest in process optimization and operational efficiency 

● Understanding of sales funnels and customer lifecycle 

● Interest or knowledge in football is preferred 

Culture Fit (What We’re Looking For) 

● High ownership and bias for action 

● Willingness to learn, adapt, and move fast 

● Strong team player with a collaborative mindset 

● Comfortable with ambiguity and solving unstructured problems 

What You’ll Gain 

● Real exposure to business development in a startup environment 

● Hands-on experience with automation tools, CRM systems, and outreach strategies ● Opportunity to work directly with core decision-makers 

● A fast-learning environment with high ownership and impact

About the Role

We’re looking for an Elixir Developer who is passionate about building scalable, high performance backend systems. You’ll work closely with our engineering team to design, develop, and maintain reliable applications that power mission-critical systems.

Key Responsibilities

• Develop and maintain backend services using Elixir and Phoenix framework.

• Build scalable, fault-tolerant, and distributed systems.

• Integrate APIs, databases, and message queues for real-time applications.

• Optimize system performance and ensure low latency and high throughput.

• Collaborate with frontend, DevOps, and product teams to deliver seamless solutions.

• Write clean, maintainable, and testable code with proper documentation.

• Participate in code reviews, architectural discussions, and deployment automation.

Required Skills & Experience

• 2–4 years of hands-on experience in Elixir (or strong functional programming background).

• Experience with Phoenix, Ecto, and RESTful API development.

• Solid understanding of OTP (Open Telecom Platform) concepts like GenServer, Supervisors, etc.

• Proficiency in PostgreSQL, Redis, or similar databases.

• Familiarity with Docker, Kubernetes, or cloud platforms (AWS/GCP/Azure).

• Understanding of CI/CD pipelines, version control (Git), and agile development.

Good to Have

• Experience with microservices architecture or real-time data systems.

• Knowledge of GraphQL, LiveView, or PubSub.

• Exposure to performance profiling, observability, or monitoring tools.

Strong SaaS Customer Success Manager / Account Management profile

Mandatory (Experience): Must have 2+ years of experience as a CSM/Account Management in a SaaS-based product company or survey platform companies

Mandatory (Skill 1): Must have experience driving product/platform adoption among clients

Mandatory (Skill 2): Must have experience in upselling and cross-selling SaaS solutions, handling commercial discussions, and managing account growth

Mandatory (Skill 3): Must have strong strategic thinking and excellent communication skills

Mandatory (Company): B2B SaaS product companies or Survey platforms

Mandatory (Note): This is a hybrid role with one position based in Mumbai and another position in Gurgaon

Key Responsibilities:

Power BI Development:

• Design, develop, and deploy interactive dashboards and reports using Power BI.
• Connect to various data sources, import data, and transform data for Business Intelligence.
• Optimize and fine-tune Power BI dashboards to ensure performance and usability.
• Implement data modeling, DAX queries, and custom visualizations to meet business requirements.
• Collaborate with business stakeholders to understand their needs and deliver data-driven solutions.
• Ensure data accuracy, consistency, and security across all reports and dashboards.

PowerApps Development:

• Design, develop, and deploy applications using PowerApps to streamline business processes.
• Integrate PowerApps with other Microsoft services (e.g., SharePoint, Dynamics 365) and third-party applications.
• Develop custom connectors and APIs to extend PowerApps capabilities.
• Maintain and troubleshoot existing PowerApps solutions to ensure they meet user needs and performance standards.
• Provide training and support to end-users on how to use PowerApps effectively.

Qualifications:

Education:

• Bachelor’s degree in Computer Science, Information Systems, Data Science, or a related field.

Experience:

• Minimum of 3 years of experience in Power BI development.
• Minimum of 1 year of experience in PowerApps development.
• Proven track record of delivering business intelligence solutions and applications that meet business requirements.

• Initiate outbound calls to potential customers to introduce and promote products/services.
• Conduct follow-up calls to nurture leads.
• Build rapport with potential customers. 
• Identify potential leads through effective questioning and conversation.
• Meet and exceed daily, weekly, and monthly sales targets.
• Efficiently manage call time to maximize productivity and achieve sales goals.
• Follow predefined scripts while adapting to customer responses to maintain consistency.

Job Summary:

We are seeking a talented and motivated Full Stack Web Developer with strong expertise in frontend technologies (HTML, CSS, JavaScript, jQuery) and backend development using Python. The ideal candidate will be responsible for designing, developing, and maintaining responsive and interactive web applications.

Key Responsibilities:

• Develop user-friendly web interfaces using HTML5, CSS3, JavaScript, and jQuery
• Design and implement responsive web pages for cross-browser compatibility
• Build backend logic and RESTful APIs using Python (preferably with Flask/Django)
• Integrate frontend components with backend services for full functionality
• Debug, test, and optimize code for performance and scalability
• Collaborate with UI/UX designers and other developers for seamless integration
• Maintain documentation and participate in code reviews
• Stay updated with the latest trends and technologies in web development

Required Skills:

Frontend:

• Strong knowledge of HTML5, CSS3, JavaScript
• Experience with jQuery and DOM manipulation
• Understanding of responsive design and cross-browser compatibility

Backend:

• Solid foundation in Python programming
• Experience with web frameworks like Flask or Django
• Knowledge of database integration (SQL/NoSQL)

Other:

• Familiarity with RESTful APIs and JSON
• Basic knowledge of version control systems like Git
• Strong debugging and problem-solving skills

Preferred Qualifications:

• Bachelor’s degree in Computer Science, IT, or related field
• 1–3 years of experience in web development (for junior/mid-level roles)
• Experience with AJAX, Bootstrap, or other frontend libraries is a plus
• Exposure to cloud platforms (AWS, Azure, etc.) is an advantage

Benefits:

• Competitive salary and performance bonuses
• Flexible working hours / Hybrid or Remote options
• Learning and development opportunities
• Supportive and collaborative work culture

Job Purpose

We work in the latest technology, and our foundations are data structures, algorithms, solid logical reasoning, and mathematics. We are looking for very strong engineers who love coding, optimizing, and ensuring their code is the most efficient.

You will be involved with hardcore development. If you are an assembler of code or packages from different places to build something, you may not find our team to be the right fit.

You must be someone who can build anything from the ground up. Programming language should not be any barrier for you, as you should be able to pick up any programming language or underlying technology within a week.

Key Areas of Responsibility

Core development. Ready to participate in the designing, brainstorming, and development process. You must give sleepless nights to meet deadlines whenever required.

Desired Candidate Profile

Essential Skills 

• Reliable, Accountable, and Trustworthy
• Ability to understand software requirements based on a wireframe/program specification
• Familiarity with GoLang / PHP / Python / Java / C / C++ / Linux Shell and Scripting / HTML / CSS / JS / Node.js is a plus
• Effective communication skills to ensure smooth coordination of tasks with the Team Leader.
• Knowledge of MongoDB, MySQL, and PL/SQL is a plus
• Familiarity with ML, TensorFlow, and Keras is a plus
• Knowledge of web servers such as Apache, NGNIX, and the HTTP protocol is a plus.
• Knowledge of multi-process, threads, memory, and filesystem on Linux is desirable.
• Must Solve The Following

To consider you for the current opening, please make sure to understand the following question and solve it. A simple program in any programing language would do. If you cannot solve this, please do not apply.

Write a function foo(x) where foo(foo(x)) = -x (assume x to be an integer, and foo(x) has to be always real), any programming language would do. Before submitting the answers, please verify that the output of foo(foo(10)) should be -10 and foo(foo(-10)) should be 10.