customer service associate

We’re hiring a remote, contract-based Backend & Infrastructure Engineer who can build and run production systems end-to-end.

You will build and scale high-throughput backend services in Golang and Python, operate ClickHouse-powered analytics at scale, manage Linux servers for maximum uptime, scalability, and reliability, and drive cost efficiency as a core engineering discipline across the entire stack.

What You Will Do:

Backend Development (Golang & Python)

• Design and maintain high-throughput RESTful/gRPC APIs — primarily Golang, Python for tooling and supporting services
• Architect for horizontal scalability, fault tolerance, and low-latency at scale
• Implement caching (Redis/Memcached), rate limiting, efficient serialization, and CI/CD pipelines

Scalable Architecture & System Design

• Design and evolve distributed, resilient backend architecture that scales without proportional cost increase
• Make deliberate trade-offs (CAP, cost vs. performance) and design multi-region HA with automated failover

ClickHouse & Analytical Data Infrastructure

• Deploy, tune, and operate ClickHouse clusters for real-time analytics and high-cardinality OLAP workloads
• Design optimal table engines, partition strategies, materialized views, and query patterns
• Manage cluster scaling, replication, schema migrations, and upstream/downstream integrations

Cost Efficiency & Cost Optimization

• Own cost optimization end-to-end: right-sizing, reserved/spot capacity, storage tiering, query optimization, compression, batching
• Build cost dashboards, budgets, and alerts; drive a culture of cost-aware engineering

Linux Server Management & Infrastructure

• Administer and harden Linux servers (Ubuntu, Debian, CentOS/RHEL) — patching, security, SSH, firewalls
• Manage VPS/bare-metal provisioning, capacity planning, and containerized workloads (Docker, Kubernetes/Nomad)
• Implement Infrastructure-as-Code (Terraform/Pulumi); optionally manage AWS/GCP as needed

Data, Storage & Scheduling

• Optimize SQL schemas and queries (PostgreSQL, MySQL); manage data archival, cold storage, and lifecycle policies
• Build and maintain cron jobs, scheduled tasks, and batch processing systems

Uptime, Reliability & Observability

• Own system uptime: zero-downtime deployments, health checks, self-healing infra, SLOs/SLIs
• Build observability stacks (Prometheus, Grafana, Datadog, OpenTelemetry); structured logging, distributed tracing, alerting
• Drive incident response, root cause analysis, and post-mortems

Required Qualifications:

Must-Have (Critical)

• Deep proficiency in Golang (primary) and Python
• Proven ability to design and build scalable, distributed architectures
• Production experience deploying and operating ClickHouse at scale
• Track record of driving measurable cost efficiency and cost optimization
• 5+ years in backend engineering and infrastructure roles

Also Required

• Strong Linux server administration (Ubuntu, Debian, CentOS/RHEL) — comfortable living in the terminal
• Proven uptime and reliability track record across production infrastructure
• Strong SQL (PostgreSQL, MySQL); experience with high-throughput APIs (10K+ RPS)
• VPS/bare-metal provisioning, Docker, Kubernetes/Nomad, IaC (Terraform/Pulumi)
• Observability tooling (Prometheus, Grafana, Datadog, OpenTelemetry)
• Cron jobs, batch processing, data archival, cold storage management
• Networking fundamentals (DNS, TCP/IP, load balancing, TLS)

Nice to Have

• AWS, GCP, or other major cloud provider experience
• Message queues / event streaming (Kafka, RabbitMQ, SQS/SNS)
• Data pipelines (Airflow, dbt); FinOps practices
• Open-source contributions; compliance background (SOC 2, HIPAA, GDPR)

What We Offer

• Remote, contractual role
• Flexible time zones (overlap for standups + incident coverage)
• Competitive contract compensation + equity
• Long-term engagement opportunity based on performance

Strong Azure DevOps Engineer Profiles.

Mandatory (Experience 1) – Must have minimum 1+ years of hands-on experience as an Azure DevOps Engineer with strong exposure to Azure DevOps Services (Repos, Pipelines, Boards, Artifacts).

Mandatory (Experience 2) – Must have strong experience in designing and maintaining YAML-based CI/CD pipelines, including end-to-end automation of build, test, and deployment workflows.

Mandatory (Experience 3) – Must have hands-on scripting and automation experience using Bash, Python, and/or PowerShell

Mandatory (Experience 4) – Must have working knowledge of databases such as Microsoft SQL Server, PostgreSQL, or Oracle Database

Mandatory (Experience 5) – Must have experience with monitoring, alerting, and incident management using tools like Grafana, Prometheus, Datadog, or CloudWatch, including troubleshooting and root cause analysis

Mandatory (Note) - Only Male candidates are considered.

Mandatory (Location): The candidate must be currently in Bengaluru.

🚧 WE ARE HIRING – CONSTRUCTION COMPANY 🚧

Recruiter cum Document Controller (WFH)

🕒 Experience: Fresher – 1 Year

🏠 Work Mode: Work From Home

🏗 Industry: Construction / Engineering

👩 Female Candidates Preferred

✨ Key Responsibilities:

• Recruit engineers, supervisors, site staff & labor manpower

• Screen resumes & coordinate interviews with site/project teams

• Maintain recruitment trackers & manpower records

• Manage construction documents (drawings, reports, agreements, HR files)

• Ensure proper document control, versioning & digital storage

• Coordinate with HR, admin & project teams

✅ Requirements:

• Graduate / Diploma (any discipline)

• Basic knowledge of recruitment or construction hiring

• MS Excel, Word / Google Sheets knowledge

• Good communication & coordination skills

• Detail-oriented & able to work independently from home

📩 Interested candidates can DM(Immediate joiners preferred)

Responsibilities

• Developing new user-facing features using React.js
• Building reusable components and front-end libraries for future use
• Translating designs and wireframes into high quality code
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers

Skills

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows (such as Flux or Redux)
• Knowledge of isomorphic React is a plus
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools such as Git, SVN, and Mercurial

• Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
• Create detailed, comprehensive, and well-structured test plans and test cases
• Estimate, prioritize, plan and coordinate testing activities
• Design, develop and execute automation scripts using open source tools
• Identify, record, document thoroughly, and track bugs
• Perform thorough regression testing when bugs are resolved
• Develop and apply testing processes for new and existing products to meet client needs
• Liaise with internal teams (e.g. developers and product managers) to identify system requirements
• Monitor debugging process results
• Investigate the causes of non-conforming software and train users to implement solutions
• Track quality assurance metrics, like defect densities and open defect counts
• Stay up-to-date with new testing tools and test strategies

• Knowledge of the quality assurance and testing concepts, methodologies, metrics, automated testing frameworks, and documentation standards.
• Should have knowledge/experience in creating Test Plans, Test scripts, Test cases.
• Collaborate well with others. Ability to translate technical concepts into easy-to-understand terms.
• Preferred knowledge/understanding of different mobile operating systems (Android, iOS)
• Preferred knowledge/experience testing both front-end (GUI)and back-end (database query) applications                                                        
• Experience using Git / Github

As the technical lead, you will oversee the company's technical team and all projects they undertake, analyze briefs, write progress reports, identify risks, and develop work schedules. You should be able to work with your team and inspire them to reach their goals.

To be successful as a technical lead, you should always be expanding your industry knowledge and be able to quickly identify problems. Outstanding technical leads are accountable, trustworthy, and able to build lasting relationships with their teams.

Responsibilities:

• Determining project requirements and developing work schedules for the team.
• Delegating tasks and achieving daily, weekly, and monthly goals.
• Liaising with team members, management, and clients to ensure projects are completed to standard.
• Identifying risks and forming contingency plans as soon as possible.
• Analyzing existing operations and scheduling training sessions and meetings to discuss improvements.
• Keeping up-to-date with industry trends and developments.
• Updating work schedules and performing troubleshooting as required.
• Motivating staff and creating a space where they can ask questions and voice their concerns.
• Being transparent with the team about challenges, failures, and successes.
• Writing progress reports and delivering presentations to the relevant stakeholders.

Requirements:

• Bachelor's/Master's degree in computer science, engineering, or a related field.
• A 3-4 years of experience in a similar role would be advantageous.
• In-depth experience in working with Reactjs and Go.
• Excellent technical, diagnostic, and troubleshooting skills.
• Experience with blockchain technology preferable.
• Strong leadership and organizational abilities.

Role- Product manager 

We are seeking a Product Manager who will have a passion for agile, creating new delivery processes. This role includes leading cross-functional resources necessary for successful product definition where you will provide relevant business context for Agile software development team and leading team through planning exercises designed to help select development work for timeboxed execution.

Experience range- 8-14 Years

Responsibilities

•   Create and ensure a shared understanding of product vision and strategy amongst all members of the team.
•  Define a product portfolio from a product strategy that balances business need, opportunity, feasibility, and achievability.
•  Demonstrate platform thinking by abstracting feature requests into “classes of problems” and creating an extensible product which can be used for a variety of current and future needs.
•  Should have experience in Pre-sales.
• Backlog management, iteration planning, and elaboration of the user stories
• Guiding the team and organization on how to use Agile/Scrum best practices and values
• Partnering with Product Management to create and maintain a product backlog according to business value or ROI
• Create Product roadmap
• Understanding on NFR (Non-functional requirements.
• Understanding on Wireframing & Prototyping
• Lead the planning product release plans and set an expectation for delivery of new functionalities
• Providing an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals.
• Understanding knowledge of the market, the users, and the roadmap for the product.
• Represents the customer, interfaces and engages the customer
• Evangelize and market: communicate the value proposition and bring an emotional connection to the product to all stakeholders and team members.
• Drive research and competitive analysis to identify ways to transform the user experience, and create competitive opportunities.
• Reframe business solutions into actual business needs 
• Articulate how the product fulfils the business strategy and creates value to internal and external stakeholders (e.g. clients).
• Understand the technical aspects of software development – including software engineering, architecture, and technical tradeoffs – enough to ensure that technical choices don’t conflict with the product vision and strategy, but rather enable them.
• Partner with engineering leads and architects so that decisions on product and technology direction are not made in a vacuum.
• Make data-driven decisions: support portfolio choices with evidence from analytics and research.
• Align product strategies with other product managers, articulate how the product strategy fits into the broader ecosystem.
• Nurture regular communication and connection with business stakeholders to ensure that product strategy stays aligned with business priorities, and also to keep stakeholders abreast of learnings from customers that impact product direction.
• Always be “discovering” what customers and users need. Get out of the building: visit clients and speak with users/customers. Always be learning from user research conducted during product development cycles.
• Partner with Product Owners to ensure constant alignment with business and customer goals, and outcome expectations for delivery.

Requirements

• About 7+ years of overall exp and 3-4 years of relevant experience working as a Product Manager in a technology environment
• Solid Agile experience
• Understanding of technology; Language and Applications
• Additonal exp with API Banking Domain would be plus to the role
• Proven ability to define a set of requirements that pinpoint business challenges and identify technical and business changes required to address them.
• Ability to communicate clearly and concisely across technology and the business teams.
• Experience supporting/rolling out initiatives to commercial teams
• Experience with demand generation, account/territory management, opportunity management and contact management capabilities, functionality and workflows.

• Bachelor’s degree in Computer / Information Science (BE / BTech) or Master’s in Computer Applications (MCA) Experience:
• Two to five years general software engineering experience
• Experience in web development using the Ruby on Rails web application framework
• At least two years of Ruby on Rails programming experience
• Thorough understanding of the philosophy and design of Ruby on Rails
• Desktop publishing skills: HTML5, xHTML, CSS

Knowledge of:

• JavaScript and JavaScript libraries: jQuery, Plugins etc.
• Unix and Linux systems
• Relational databases: SQL, etc.
• Frameworks: Active record, etc.
• Servers: Nginx, Mongrel, Webrick
• Performance management using New Relic, Web Page Test tools
• SEO rules, minification, rails asset pipelines
• REST APIs and their usage

Highly preferred experience:

• Ability to work with the Amazon EC2, S3, and EBS services
• NoSQL databases: MongoDB, Memcached, CouchDB
• Git, SVN
• Proactive and resourceful person who achieves tasks with minimal oversight
• Team player with the ability and desire to become an integral part of a fast-paced team
• Ability to handle multiple tasks in parallel