customer service associate

2–4 years of experience in a D2C brand or consumer startup

Strong portfolio across packaging, branding, and digital creatives

• Proficiency in Figma, Adobe Illustrator, Photoshop (InDesign is a plus)

• Strong layout, typography, and color sensibility

The requirements are as follows:

1) Familiar with the the Django REST API Framework.

2) Experience with the FAST API framework will be a plus

3) Strong grasp of basic python programming concepts ( We do ask a lot of questions on this on our interviews :) )

4) Experience with databases like MongoDB , Postgres , Elasticsearch , REDIS will be a plus

5) Experience with any ML library will be a plus.

6) Familiarity with using git , writing unit test cases for all code written and CI/CD concepts will be a plus as well.

7) Familiar with basic code patterns like MVC.

8) Grasp on basic data structures.

You can contact me on nine three one six one two zero one three two

Required Skills:

· Experience in implementing Object-Oriented Python, Django.

· Good understanding on Django ORM.

· Experienced in interfacing with *third party API’s using REST

· Worked with varieties of Relational Databases (RDBMS) like SQLite, MySQL, PostgreSQL.

· Experience in Version Control with Git and Bitbucket.

· Experience with JIRA the development progress and tracking deadlines of the project

We’re hiring a DevOps Engineer who’s passionate about automation, reliability, and scaling infrastructure for modern cloud-native applications. If you thrive in dynamic environments and love problem-solving at scale, we’d love to meet you!

🔧 Key Responsibilities

• Manage and support production systems with on-call rotations
• Deploy and maintain scalable infrastructure on AWS (ECS, EC2, EKS, S3, RDS, ELB, IAM, Lambda)
• Build infrastructure using Terraform
• Manage and monitor Kubernetes clusters and Docker containers
• Automate deployment and configuration using Ansible or similar tools
• Ensure systems reliability using robust monitoring and alerting tools
• Work with Linux OS, and network protocols like HTTP, DNS, SMTP, LDAP
• Manage services like Nginx, HAProxy, MySQL, SSH
• Collaborate with development, QA, and product teams
• Document systems and infrastructure best practices

✅ Required Skills

• 4+ years in DevOps, SRE, or Systems Administration
• Hands-on experience with AWS, Kubernetes, Docker
• Proficient with Terraform, Ansible, and Linux systems
• Strong understanding of networking, system logs, and debugging
• Excellent communication and documentation skills

Role & responsibilities

The Telesales & Service Associate of NAVEEN COMPANIES sells IT Services & Products (Website, Digital Marketing, Ecommerce, Mobile App) over phone to clients who are looking for IT Services and Products. The job is to reach out to various customers over phone, explain them the product & features and deliver value to the customers. 

·       Responsible for making outbound calls and regular follow up on leads assigned.

·       Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the right product to the Customers.

·       Selling IT Services & Products over the phone and achieve the targeted sales numbers & value, set quality parameters

·       Explaining the Services & products features in detail and how to use the packages.

·       Understand the Customer requirements,

·       Address all the issues / grievances of customers and provide the right customer experience.

·       Capture the insights from customer interactions and share it with the internal team.

·       Strictly adhere to the process requirements

Preferred candidate profile

·       Business Knowledge Process Knowledge

·       Product Knowledge

·       Customer Orientation

·       Language skills English / Telugu

·       Telemarketing / Selling Skills

·       Basic computer skills MS Excel, Word

Behavioral

·       Values – Integrity / Honesty / Respect

·       Communication – Oral & Written skills / Listening

·       Executive Presence

·       Business / Telephone Etiquette

·       Influencing Skills

·       Empathy

·       Self-driven / Initiative

·       Ability to manage stress

·       Willingness to learn

Education and Experience

·       Graduate in any stream

·       0-12 months experience in telesales / collections / retention in BFSI / BPO / Telecom / Insurance / Timeshare sectors

• 💰 Early-stage, ed-tech, funded, growing, growing fast.
• 🎯 Mission Driven: Make Indonesia competitive on a global scale.
• 🥅 Build the best educational content and technology to advance STEM education
• 🥇 Students-First approach
• 🇮🇩 🇮🇳 Teams in India and Indonesia

• You primarily identify as a Frontend Engineer or a UI Engineer and are comfortable working on the browser side of things with 7+ years experience (preferably from B2C startup companies).
• You can build accessible interfaces with semantic HTML, CSS, and Javascript.  
• You can build reusable, performant, and well-tested web applications that are responsive and work across various devices and platforms.  
• You can build features from scratch which are modular and scalable. You don’t hesitate to take them from design to implementation.
• You have shipped code to production recently and regularly.
• You are experienced in working with using modern web frameworks, like React, Vue, and friends. We use React but prefer people with strong web concepts and fundamentals who are open to learning any framework/library. 
• You are fluent in using the tools of the trade: editors, git, command line, Slack, Jira (unfortunately yes)
• You are driven, you care about turning in quality work, and improving your craft.
• You have high integrity, and you are reliable.

• Mentorship and continuous improvement are a part of the team’s DNA. We have a battle-tested robust growth framework. You will have people to look up to and people looking up to you.
• We are a people-first, high-trust, high-autonomy team.
• We live in the TDD, Pair Programming, First Principles world

• Distributed does not mean working in isolation, feeling alone, being buried in Zoom calls.
• Our leadership team has been WFH for 10+ years now and we know how remote teams work. This will be a place to belong.
• A good balance between deep focussed work and collaborative work ⚖️

• 30-minute alignment check and screening call
• A short take-home coding assignment, no more than 2-3 hours. Time is precious.
• Pair programming interview. Collaborate, work together. No sitting behind a desk and judging.
• In-depth engineering discussion around your skills and career so far.
• System design and architecture interview for senior roles.

• Bring your software engineering — both individual brilliance and collaborative skills.
• Bring your good nature — we're building a team that supports each other.
• Be vested or interested in the company vision