customer service associate

Roles & Responsibilities

Lead Generation & Client Outreach:

o Initiate and conduct cold calls to potential clients to introduce company

services.

o Identify, qualify, and follow up on leads to convert prospects into customers.

o Maintain a database of leads and ensure timely follow-ups. Client Relationship Management:

o Travel as necessary to meet clients and build strong relationships.

o Understand client requirements and present suitable solutions.

o Provide updates on leads, opportunities, and customer interactions.

o Address client concerns and ensure customer satisfaction. Sales & Marketing Support:

o Plan, execute, and monitor email campaigns to generate leads and maintain

client engagement.

o Meet clients for testimonials and feedback to improve service offerings.

o Assist the marketing team with business development activities. Market Research & Competitive Analysis:

o Stay updated on the company’s products/services and the competitive

landscape.

o Identify business opportunities through online research, inbound inquiries, and

About the company

KPMG International Limited, commonly known as KPMG, is one of the largest professional services networks in the world, recognized as one of the "Big Four" accounting firms alongside Deloitte, PricewaterhouseCoopers (PwC), and Ernst & Young (EY). KPMG provides a comprehensive range of professional services primarily focused on three core areas: Audit and Assurance, Tax Services, and Advisory Services. Their Audit and Assurance services include financial statement audits, regulatory audits, and other assurance services. The Tax Services cover various aspects such as corporate tax, indirect tax, international tax, and transfer pricing. Meanwhile, their Advisory Services encompass management consulting, risk consulting, deal advisory, and other related services.

Form link for quicker response- https://forms.gle/nfuaw5Rt1AD3yYWS8

Job Description

Education Qualification: CS

Experience: 4-6 years

Location:  Pan India with potential requirement to travel to the middle east

Employment Type: contract for 6-12 months (Hybrid)

Responsibilities:

1. Board Meetings: Organize and coordinate board meetings, prepare agendas, and distribute necessary documents.
2. Minutes & Record Keeping: Take minutes during board and committee meetings, and maintain accurate records of discussions and decisions.
3. Regulatory Compliance: Ensure the firm complies with corporate governance requirements, including filing necessary documents with regulatory bodies (e.g., QFCRA).
4. Corporate Governance: Advise the board on governance best practices and ensure the company adheres to internal policies and external legal requirements.
5. Shareholder Communication: Manage communication with shareholders, including handling general meetings, votes, and reporting obligations.
6. Legal Documentation: Maintain and update key corporate documents such as the company’s charter, bylaws, and resolutions.
7. Advisory Role: Provide guidance on legal and regulatory obligations to directors and senior management.

We provide digital marketing services like - Google ads, map listing and SEO etc into the B2B Sector, Candidate must have bike and laptop.

Profile Overview:

We are looking for passionate and keen-eyed front-end developers with 5+ years of experience in React JS for a major project to join our creative front-end development team who can add optimization and efficiency to the user experience and maintain brand consistency across all web page of the web products.

The front-end developer will closely coordinate with our back-end developers, graphic designers and UI designers to ensure all elements of the web creation are consistent.

Responsibilities:

• Turning UI/UX designs into prototypes, creating excellent interactive forms of designs, writing reusable modules and maintainability of the code.

• Implement UI development principles to ensure that the product client-side serves at scale.

• Review and optimize the application usage by monitoring key metrics and rectifying the issues proactively.

• Determining the structure and design of web pages.

• Ensuring user experience by analyzing the design choices.

• Developing features to enhance the user experience.

• Striking balance between functional and aesthetic design.

Requirements:

• Bachelor’s or Master’s degree in computer science, computer applications or related fields.
• Proven working experience as a React Developer for 5+ years and above.
• Hands-on experience with HTML5, CSS3, and  CSS frameworks.
• Demonstrable knowledge of Web services, Web API, REST services & GraphQL.
• Expertise in UI design and development of responsive web applications using React, Redux, Flask and Hooks.
• Applicable knowledge of Social API integration, Core location APIs, Web Views, Payments integration
• Proficiency in understanding layout aesthetics.
• Excellent analytical, problem-solving and multitasking skills.
• Ability to solve novel and challenging React problems.
• Capability to understand, develop and sustain continuous integration and delivery.

About Gobillion

Gobillion is a YCombinator backed IIM-NIT alumni co-founded social commerce startup headquartered in San Francisco, USA with offices in New Delhi, Bangalore and Guwahati. We are bringing e-commerce 2.0 to the next 400 million online customers across India, through a community and social driven approach. Our co-founding has diversified experience with prestigious organizations including McKinsey & Company, Deloitte US, EY, Adobe and SAP Labs.

Gobillion has been rapidly scaling and is backed by some of the world’s most prestigious investors from US, Europe, SE Asia and India including - YCombinator, Justin Mateen (Founder - Tinder), Pioneer Fund, Soma Capital, Venture Souq, Goodwater Capital, LetsVenture, Vikalp Sahni (Co-Founder- Gobibibo) amongst others.

We have been selected for and globally validated by the world’s leading investors/accelerators including YCombinator, Founder Institute Silicon Valley, NASSCOM 10000 Startups - India and Assam Startup. We have been named as the Top 10 Global startup for YCombinator S21 by Alex Mitchell.

Summary of role: As a Developer, you will be working alongside our product team in the conceptualization, design and development of server side components. You will be doing the following on the job

• Write clean, manageable code and maintain proper documentation
• Create, test and deploy and maintain the applications on production servers
• Continuously discover, analyze, and implement new technologies and frameworks to maximize development efficiency
• Lead team in crafting solutions in different areas and ensure timely delivery
• Ensure secure architecture for Servers

Why Join Us?

• You will have a chance to be a leader and have the responsibility to scale Gobillon across India's most fast growing cities
• The opportunity to join one of India’s fastest growing companies at an early stage - We are giving our early team members to benefit from a strong ESOP pool and be part of our growth journey
• Joining an amazing team of Gobillion rockstars from colleges like IIMs, IITs, NITs etc. and from organizations including McKinsey & Company, Deloitte US, EY, Adobe, SAP Labs, Urban Company, Udaan, Amazon, Delivery, Ninjacart, Accenture etc.
• Wear the Gobillion badge with pride - We are looking for owners with a founder’s mindset - not just employees. If you are passionate about our mission about making e-commerce social for the next 400M customers in India and serve as culture carriers - we are the right place for you!

Key Responsibilities of this Role:

• Experience with DevOps and writing REST APIs & Micro services architecture
• Strong programming expertise in Node js, Nest Js
• Good understanding of Mongo databases and other NoSql Databases and SQL Database
• Solid hold on Data structures and Algorithm
• Good understanding of System Design
• Development expertise in AWS services like Lambda, SQS, SNS
• Good understanding of DevOps and Server security
• Exposure to Cloud Platforms like AWS (preferred), Azure or Google Cloud
• Unix command line experience
• Well-versed with Software Development Life Cycle
• Demonstrate the ability to be a self-starter and learn quickly
• Excellent analytical and problem-solving skills
• Passion for learning and implementing new technologies
• Excellent understanding of software Architectures

• Must have experience in either of JavaScript frameworks: Angular
• Must have experience in either of backend software development [J2EE, Spring Boot, Spring core, JPA]
• Must have experience in designing/implementing Hibernate/ORM, Restful web services, Micro Services using Java
• Knowledge with relational/ NoSQL databases (e.g., Oracle, MySQL, MongoDB)
• Knowledge with versioning (Git or SVN) /build tools (Maven/Ant/Gradle/Junit), Unit testing & code coverage tools is desired
• Knowledge of App / Web servers (NGINX / Tomcat / Jboss Wildfly)
• Understands the process of new application development and has the ability to apply these concepts with minimal mentoring and supervision.
• Advanced knowledge experience using any of IDE (e.g., Eclipse, SonarQube, STS, VS Code)
• Knowledge on Cloud platform, technologies & deployments is an added advantage
• Resolves technical issues through debugging, research, and
• Must have experience with Agile tools

• Good knowledge in product development domains
• Knowledge in Finance and Insurance domain preferred
• Maintain quality and ensure responsiveness of
• Complete application development by coordinating requirements, schedules, and activities contributing to team meetings;
• Troubleshooting development and production problems across multiple environments and operating platforms.
• Collaborate with the rest of the engineering team to design and launch new features
• Understanding and implementation of security and data
• Ensure designs are in compliance with specifications and standards and best industry
• Usage of Process tools – JIRA, TFS, HP QC or any other agile tools, also knowledge of CMM Level 3 development process.
• Self-motivated & working independently with minimal
• Maintain code integrity and
• Experience working with graphic designers and converting designs to visual
• Follow the coding standards for java and angular

• Usage of troubleshooting tools like J Profiler, J Meter or application performance tuning
• Exposure to Non-web-based developments, for both mobile and
• Development experience using Docker, Kubernetes, Containerization etc in AWS or other cloud platforms
• Willing to take up proof of concepts and showcase the technical capability
• Usage of design tools Visio or draw io
• Usage of CI/CD pipeline

Join us in making the fastest fashion brand on earth. We live & breathe trends. Working on 3D Virtual Design Technology we launch new trends even before they're produced. Making us the only fast fashion brand to be sustainable at the same time. Enabling young shoppers, first-hand access to latest styles with our Digital Only Collection.

We waste nothing but data & exploit nothing but our imagination. We operate at the intersection of fashion & technology. #SpeakSomethingNew is our mantra.

We're looking for a retail ninja who can join in our core team to look after business development & sales. We don't hire many. A small, highly passionate team working to redefine fashion. Apply only if you can execute at breakneck speed, can handle stress, and highly passionate about fashion-tech.

Roles & Responsibilities:

1. Revenue generation of across product categories and regions.
2. Strategize and Plan the Sales Process Management, Forecasting, Pricing, Expenses, Profitability, Market Research and Business Development Strategy.
3. Managing & establishing channel sales distributors.
4. Monitoring of sales portfolio, category wise and distributor wise.
5. Monthly review & evaluation of Mis Reports (Area Performance, Top Distributors Performance, Top Selling Products Movements, Overdue & Outstanding).
6. If required visit Business Partners in person to review business and cultivate strong working relations. Ensure a strong relationship management with key clients.
7. Must have handled P&L responsibility.
8. Proven track record of fashion business growth.
9. Identifying and executing list of entities with whom we can collaborate and have a fruitful long-term partnerships.
10. Be the first point of contact for retail clients and ensure the USPs of HeSpoke are clearly communicated.
11. Generating new business opportunities and gathering requirements from existing clients/new clients.
12. Creating & analysing weekly and monthly reports.

What to expect:

1. Flexible working hours.

2. Hockey stick growth as the brand scales.

3. ESOPs.

4. Your fashion expenditure sponsored by HeSpoke upto INR five thousand every month.