Customer Service Executive

We are looking for passionate and highly driven Academic Counselors to join our dynamic team. The ideal candidate will play a pivotal role in guiding students in their upskilling journey by recommending suitable courses in Data Science and other emerging Tech domains. If you have a flair for sales, excellent communication skills, and a passion for education, we'd love to meet you.

MINIMUM 1 year of ED TECH SALES experience required.

Responsibilities:

• Counsel prospective learners via phone, email, or in-person to help them understand the value and benefits of our tech programs.
• Drive sales conversion by identifying student needs and recommending suitable programs.
• Manage the complete sales cycle: lead qualification, counseling, follow-ups, and closure.
• Maintain accurate records of leads, interactions, and outcomes using CRM tools.
• Meet or exceed monthly targets and KPIs.
• Provide detailed course information, industry insights, and address queries effectively.

Requirements:

• Bachelor's degree in any field.
• MINIMUM 1 year of ED TECH SALES experience required.
• Excellent verbal and written communication skills in English.
• Strong interpersonal skills with the ability to influence and negotiate.
• Self-motivated and target-driven with a problem-solving attitude.
• Tech-savvy and comfortable working in a fast-paced environment.

Preferred Qualifications:

• Prior experience in selling Data Science, Tech, or Professional Certification Courses is a plus.
• Knowledge of CRM software (e. g., Salesforce, Zoho) preferred.

Required Skills:

• Experience in systems administration, SRE or DevOps focused role
• Experience in handling production support (on-call)
• Good understanding of the Linux operating system and networking concepts.
• Demonstrated competency with the following AWS services: ECS, EC2, EBS, EKS, S3, RDS, ELB, IAM, Lambda.
• Experience with Docker containers and containerization concepts
• Experience with managing and scaling Kubernetes clusters in a production environment
• Experience building scalable infrastructure in AWS with Terraform.
• Strong knowledge of Protocol-level such as HTTP/HTTPS, SMTP, DNS, and LDAP
• Experience monitoring production systems
• Expertise in leveraging Automation / DevOps principles, experience with operational tools, and able to apply best practices for infrastructure and software deployment (Ansible).
• HAProxy, Nginx, SSH, MySQL configuration and operation experience
• Ability to work seamlessly with software developers, QA, project managers, and business development
• Ability to produce and maintain written documentation

Key Responsibilities:

Developing and implementing HR strategies and initiatives aligned with the overall business

strategy

Bridging management and employee relations by addressing demands, grievances or other

issues

Managing the recruitment and selection process

Job brief

We are looking for a skilled HR manager to oversee all aspects of Human Resources practices and

processes. You will support business needs and ensure the proper implementation of company

strategy and objectives.

The goal is to promote corporate values and enable business success through human resources

management, including job design, recruitment, performance management, training & development,employment cycle changes, talent management, and facilities management services.

Responsibilities:

Develop and implement HR strategies and initiatives aligned with the overall business strategy

Bridge management and employee relations by addressing demands, grievances or other

issues

Manage the recruitment and selection process

Support current and future business needs through the development, engagement, motivation

and preservation of human capital

Develop and monitor overall HR strategies, systems, tactics and procedures across the organisation.

Nurture a positive working environment

Oversee and manage a performance appraisal system that drives high performance

Maintain pay plan and benefits program

Assess training needs to apply and monitor training programs

Report to management and provide decision support through HR metrics

Ensure legal compliance throughout human resource management

Requirements:

Proven working experience as HR manager or other HR executive

People oriented and results driven

Demonstrable experience with human resources metrics

Knowledge of HR systems and databases

Ability to architect strategy along with leadership skills

Excellent active listening, negotiation and presentation skills

Competence to build and effectively manage interpersonal relationships at all levels of the

company

In-depth knowledge of labour law and HR best practices

Bachelor's/ Master’s degree in Human Resources or related field

Job Description in brief: 

• Must have good communication skills and Team management skills
• Must be multi tasking
• Strong knowledge of HTML5, CSS, Bootstrap, WordPress, Java, Php, React.Js (Any other technical skills)
• Shall be responsible to handle the Projects solely
• Shall be responsible to handle the clients
• Meetings with the Clients
• Understand the requirement of the clients
• Assigning the task to the developers
• Creating IT project budgets
• Preparing the Commercial Proposals for the clients
• Preparation of the Work Reports
• Assuring to meet the deadline of the projects

Beyond Design is looking for a senior UI designer who is interested in creating trends. Applicants with strong interest in creating user interface applications with pixel perfect look, feel designs and implementation guides are the ones for us. The ideal candidate should have an eye for clean and artful design, possess superior UI skills and be able to translate high-level requirements into interaction flows and artifacts, and transform them into beautiful, intuitive, and functional user interfaces.

You should be excited about research and analysis and also be open-minded with an unquenchable thirst for new approaches and solutions to real-world problems faced by a common man.

Skills needed

• From a brief, produce concepts for layouts and develop these concepts based on feedback given.
• Finish designs to a highly-detailed, professional level.
• Create wireframe specifications (complete with annotation) for developers to implement.
• Work with developers to communicate specs, ensure correct implementation and work through any problems encountered.
• Design web, mobile and tablet friendly applications.
• Visual design definition, direction and execution.
• A designer with a holistic approach to design, who is able to draw on key insights from different parts of an organization.

• Solid knowledge of design theory, especially principles of logo, graphic/ UI design and usability.
• A keen aesthetic sensibility, with an eye for crafting visually appealing designs to high levels of detail.
• Strong interpersonal and communication skills.
• A people person and leader who knows how to get people involved and motivate them to collaborate in design discussions.
• Hands-on knowledge of Adobe Creative Suite (especially Photoshop and Illustrator), CSS and HTML, JavaScript skills.
• A good listener and facilitator who knows how to facilitate constructive design discussions.

Skills sets required:

Roles and Responsibilities:

CTC:  INR 3 - 4 LPA

About the company:

We introduce ourselves as India's fastest growing platform exclusivelyfor manufacturing sector, focused on MSMEs in India and connecting the industry to the expert (consultant) and thus bridging the skill &experience deficit. The resolute initiative was taken by our founderDirector & CEO Mr Arjun N in 2016 (in cc) with a vision to strengthen
the back bone of Indian manufacturing sector. We are proud to have50k+ industries & 5k+ consultant registered with us today.

The market size is humongous and we intend to connect to each nook & cranny of India to address the need of the most inaccessible manufacturing organizations to capture a significant part of the potential market. Our head office is in Bangalore and we intend to open three regional offices this year in Chennai, NCR and Pune to cover the PAN India market.