Cutshort logo
Health Focused FMCG Brand logo
Community Manager
Health Focused FMCG Brand
Community Manager
Health Focused FMCG Brand's logo

Community Manager

at Health Focused FMCG Brand

Agency job
via Unnati
3 - 5 yrs
₹10L - ₹12L / yr
Mumbai
Skills
Community Management
Customer Service
Communication Skills
Event coordination

With the growing demand for a healthier lifestyle, our client has chosen pasta as their USP to showcase their versatility in terms of offering a variety of tastes and types but in a healthier way.

 

They manufacture and sell various types of pasta with benefits such as containing plant-based protein, free of soy, gluten and artificial colours, 100% vegan etc. and their products are Kosher certified. Their website also provides varieties of guilt-free pasta recipes which will help parents un-junk their kids’ food choices.


Founded by a team of three veteran entrepreneurs, our client is headquartered in Mumbai. They have raised a total of $1.3M in funding over 2 rounds.


As a Community Manager, you will be responsible for providing engaging text, image and video content for all social media and professional accounts.

What you will do:

  • Responding to customers in a timely manner
  • Monitoring, tracking and reporting on feedback and online reviews
  • Organizing and managing events to boost brand awareness
  • Managing customer queries and grievances via call, email, and/or other mediums such as Zoko (WhatsApp integration platform)
  • Gathering, analyzing and reporting customer satisfaction and feedback to management
  • Proactively reaching out to consumers who have given positive feedback but not ordered offering discount codes/incentives to induce the purchase
  • Building a community on WhatsApp/ telegram/ FB/ other consumers who are willing to be part of such a group
  • Liaising with micro and macro influencers to generate clutter-breaking content for the brand - reels, stories, posts, etc
  • Liaising with the PR team to build the brand and increasing awareness using brand evangelists
  • Co-ordinating with the brand ambassador team once we get one on board
  • Liaising and co-ordinating with agencies as part of the regular branding and marketing initiatives
  • Building relationships with customers, industry professionals and journalists
  • Staying up-to-date with digital technology trends

 

Desired Candidate Profile

What you need to have:

  • Ability to identify issues in the existing system and processes and come up with innovative solutions
  • A heavy focus on details
  • Strong people connection
  • Ability to understand customer concerns with high empathy, and get to resolution with a win-win situation for both the customer and the company
  • Ability to build long term relationships with potential customers
  • Entrepreneurial ownership    

 

Read more
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos

Similar jobs

GenZtechpro
at GenZtechpro
2 candid answers
khushbu Kumari
Posted by khushbu Kumari
Remote only
2 - 5 yrs
₹1L - ₹4L / yr
MS-Excel

·      Have Knowledge of the UC &/or CC platforms in the market (Chat, Meetings, Video, Phone, Marketplace/API)

·      Having voice and Network knowledge, SaaS experience is nice to have

·      Have solid business acumen and executive presence, able to position UC/CC Communication platform end-to-end

·      Have to experience to work cohesively with customers, Sales Team, and Partners

·      Act as a leader when the situation warrants

Have an understanding of the partner ecosystem, products and applications

Read more
Clickpost
at Clickpost
2 recruiters
Ridhi  Dhariwal
Posted by Ridhi Dhariwal
Remote only
2 - 7 yrs
₹4L - ₹12L / yr
Customer Success
SaaS
Communication Skills
B2B Marketing
  • Drive Customer Success Outcomes
    • Increase renewal rates and reduce churn
    • Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores
    • Drive new business growth through greater advocacy and reference-ability
  • Optimize Customer Lifecycle
    • Identify opportunities for continuous improvement
    • Learn from best practices in industry
    • Take Decisions on contentious issues during customer journey
  • Manage Customer Success Activities
    • Customer Support Management
    • Customer Success Management
    • Renewals
    • Billing and Collections (along with finance)
    • Advocating for Cross Sell and Upsell
  • Inspire Customer Success Across Company
    • Create company-wide culture of Customer Success
    • Align with Marketing around marketing to existing clients
    • Align with Product around driving product roadmap
    • Align with Sales around cross-sell and up-sell and focus on selling with a retention focus
    • Create company-wide customer feedback loop
    • Align with Finance around measurement and forecasting
    • Align with Executive Team around key metrics and objectives

Requirements:

  • 2+ years experience in B2B organizations
  • Strong empathy for customers AND passion for revenue and growth
  • Ability to manage influence through persuasion, negotiation, and consensus building
  • Ideally combined background of post-sale and sales or business experience
  • Excellent communication and presentation skills
  • Deep understanding of value drivers in recurring revenue business models
  • Analytical and process-oriented mindset
  • Demonstrated desire for continuous learning and improvement
  • Relevant Bachelor’s degree; preference for computer science or related degrees
  • Need - good excel skills. Want - good ppt skills
  • Handling tough situations or unhappy customers
Read more
Concentric AI
at Concentric AI
7 candid answers
1 product
Gopal Agarwal
Posted by Gopal Agarwal
Pune
4 - 10 yrs
₹10L - ₹45L / yr
skill iconPython
Shell Scripting
DevOps
skill iconAmazon Web Services (AWS)
Infrastructure architecture
+7 more
About us:

Ask any CIO about corporate data and they’ll happily share all the work they’ve done to make their databases secure and compliant. Ask them about other sensitive information, like contracts, financial documents, and source code, and you’ll probably get a much less confident response. Few organizations have any insight into business-critical information stored in unstructured data.

There was a time when that didn’t matter. Those days are gone. Data is now accessible, copious, and dispersed, and it includes an alarming amount of business-critical information. It’s a target for both cybercriminals and regulators but securing it is incredibly difficult. It’s the data challenge of our generation.

Existing approaches aren’t doing the job. Keyword searches produce a bewildering array of possibly relevant documents that may or may not be business critical. Asking users to categorize documents requires extensive training and constant vigilance to make sure users are doing their part. What’s needed is an autonomous solution that can find and assess risk so you can secure your unstructured data wherever it lives.

That’s our mission. Concentric’s semantic intelligence solution reveals the meaning in your structured and unstructured data so you can fight off data loss and meet compliance and privacy mandates.

Check out our core cultural values and behavioural tenets here: https://concentric.ai/the-concentric-tenets-daily-behavior-to-aspire-to/" target="_blank">https://concentric.ai/the-concentric-tenets-daily-behavior-to-aspire-to/

Title: Cloud DevOps Engineer 

Role: Individual Contributor (4-8 yrs)  

      

Requirements: 

  • Energetic self-starter, a fast learner, with a desire to work in a startup environment  
  • Experience working with Public Clouds like AWS 
  • Operating and Monitoring cloud infrastructure on AWS. 
  • Primary focus on building, implementing and managing operational support 
  • Design, Develop and Troubleshoot Automation scripts (Configuration/Infrastructure as code or others) for Managing Infrastructure. 
  • Expert at one of the scripting languages – Python, shell, etc  
  • Experience with Nginx/HAProxy, ELK Stack, Ansible, Terraform, Prometheus-Grafana stack, etc 
  • Handling load monitoring, capacity planning, and services monitoring. 
  • Proven experience With CICD Pipelines and Handling Database Upgrade Related Issues. 
  • Good Understanding and experience in working with Containerized environments like Kubernetes and Datastores like Cassandra, Elasticsearch, MongoDB, etc
Read more
Oddr Inc
Remote, Pune
5 - 15 yrs
₹15L - ₹50L / yr
skill icon.NET
ASP.NET
skill iconAngularJS (1.x)
skill iconAngular (2+)
skill iconJavascript
+5 more

Oddr is looking for an experienced senior full-stack engineer to help us build scalable multi-tenanted enterprise Cloud applications. The ideal candidate should be able to bring new ideas to the table and design and develop distributed microservices with a strong emphasis on security, resiliency, scalability, performance, and quality. As a senior engineer, the candidate should be able and willing to mentor and guide fellow team members on best practices like code styling, efficiency, and testability as the team scales and grows. The candidate should demonstrate leadership qualities, be a self-motivated team player, and take pride in what they deliver.

 

The candidate should be interested in a long-term stable career to grow with our company. The candidate will need to work late night hours because of the geographic distribution of the team.

 

Requirements:

  • Strong proficiency in .NET Core and C#
  • Strong proficiency in React.js and its core principles
  • Solid understanding of JavaScript/TypeScript, CSS, HTML, and other standard frontend technologies and tools
  • Experience with backend and frontend test automation frameworks and tools
  • Strong knowledge of Cloud development concepts
  • Experience with successful end-to-end delivery of web applications in the Cloud. Azure knowledge is a strong plus.
  • Experience with API-driven development and developing RESTful APIs
  • Experience with database design and writing complex SQL
  • Ability to write clean, well-structured code with adequate test coverage, proper abstraction, and reusability
  • Ability to work to tight deadlines, manage priorities, and take responsibility for delivering to time and quality requirements
  • Good understanding and experience with Agile development methodologies
  • Ability to understand business requirements and translate them into technical requirements
  • Excellent communication skills
  • Excellent problem-solving skills

 

Minimum qualifications required:

  • Bachelor's degree in Computer Science from a reputable institute. Master's preferred.
  • 5 years of experience. 7 years preferred.
Read more
Credence Analytics
at Credence Analytics
2 recruiters
Dipali Desai
Posted by Dipali Desai
Mumbai
2 - 5 yrs
₹5L - ₹10L / yr
skill iconNodeJS (Node.js)
skill iconPHP
skill iconPython
skill iconJavascript
SQL
Job purpose:
A backend developer works alongside front-end developers, full stack developers, programmers or UX specialists to create comprehensive digital solutions for business needs. They make sure the website is scalable and that it can still function when hit by large loads—be that traffic or demanding scripts. They are also tasked with
maintaining and testing existing back-end elements to ensure they’re as fast and efficient as possible. Data storage also comes under their remit, which requires them to have a good knowledge of data security and compliance.

Duties and responsibilities:
• Analyses, designs, develops, and codes REST API using NodeJS more programming languages, Web and Rich Internet Applications.
• Supports applications with an understanding of system integration, test planning, scripting, and troubleshooting.
• Assesses the health and performance of software applications and databases.
• Establishes, participates, and maintains relationships with business units, customers and subject matter experts to remain apprised of direction, project status, architectural and technology trends, risks, and functional/integration issues.
• Defines specifications and develop programs, modifies existing programs, prepares test data, and prepares functional specifications.
• Analyses program and application performance using various programming languages, tools and techniques.
• Manage staff of 2-3 & manage microservices of software most effectively and efficiently.
• Reviews project proposals evaluate alternatives, provides estimates and makes recommendations.
• Designs and defines specifications for systems.
• Identifies potential process improvement areas and suggests options and recommends approaches

System Design Concepts:
- Scaling
- API Gateway
- Microservices
- Message Queue

Qualifications:
Graduation - B. Com + IT Certification/ B.Sc. - IT / B.Sc. Comp Sc./ B.Sc. IT/ BE-IT/ BE-Comps

Technical Skills:
Oracle, SQL, Java, Node JS, REST API Debugging.

Soft Skills:
Client Management; Good interpersonal skills; Good Communication
Read more
WorksDelight
at WorksDelight
1 video
1 recruiter
Shaifali Sood
Posted by Shaifali Sood
Mohali
1 - 3 yrs
₹2L - ₹5L / yr
skill iconReact Native
skill iconJavascript
Firebase
API
skill iconRedux/Flux

Job Description:

We are looking for a React Native developer interested in building performant mobile apps on both the iOS and Android platforms. You will be responsible for architecting and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a desired structure is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required.

Job Requirements:

  • Strong development and fundamental knowledge of React Native.
  • Minimum 1 year of hands on experience in React Native is required for this position
  • Leverage native APIs for deeper integrations with iOS/Android platforms.
  • Work with engineers, designers, product managers.

 

Skills Required : React-Native, JavaScript, ES6, REDUX, API, Firebase, Android setup, iOS Setup

Read more
Natura Greentech
at Natura Greentech
2 recruiters
Sitara Thomas
Posted by Sitara Thomas
Bengaluru (Bangalore)
0 - 3 yrs
₹2L - ₹6L / yr
AutoCAD
MS-Office
Google SketchUp
Natura India is on the path to create a nature-rich urban future, forming a delicate balance between technology, science, and nature while creating better breathing environments, reducing energy costs, improving overall human productivity. Natura India is riding the green revolution wave and we are looking for a creative designer to join our green family. Read more on our story at www.naturaindia.com. We’re looking for someone who can take direction from written or spoken ideas and convert them seamlessly into images, layouts, and other designs. You should have an intimate understanding of how structural design works especially in the residential and corporate sector. We work in a fast-paced environment, so the ideal designer will be able to hit the ground running as soon as we bring on a new client or project. Key Responsibilities: ➢ Work simultaneously on multiple projects based on current client workload. ➢ Creation of layouts and options for spaces to fit in different plant-based systems. Designing comercial and residential spaces i.e Balconies, Terraces, workspaces, Hotels, Retail, tech parks, Public spaces etc. ➢ Creations of elevations and plans for Green Walls and Green Roof Installations. ➢ Creation of Working Drawings and communication of the same to the client. ➢ Create visual aspects of marketing materials, client proposals, and other media. ➢ Consult with the CEO, sales & marketing team to create cohesive designs that reflect our culture and goals. Key Requirements: ➢ Degree in a design course (Bachelor’s degree in architecture/ Landscape Architecture/ Interior Design will be given prime consideration) ➢ Extensive experience with AutoCAD, Adobe Photoshop and multimedia presentations. ➢ Ability to absorb and apply constructive criticism from peers and clients. ➢ Adaptive design eye and skill with an ability to interact with clients and understand and collate client needs. ➢ Excellent communication skills
Read more
A network security company located at Mumbai
A network security company located at Mumbai
Agency job
Mumbai
5 - 10 yrs
₹15L - ₹27L / yr
skill iconPython
Technical Architecture
skill iconElastic Search
RESTful APIs
Software Development
+4 more
Design and develop components of the platform
● Constant benchmarking for capacity and performance
● Documenting feature capability in detail
● Supporting marketing initiatives on the product / differentiators
● Test scenarios for faults / bugs
● On-call (only emergency - L4) support to customer issues
● Building best practices for customer scenarios

Who we are looking for
● Understand the larger picture and work for customer success
● Passionate to solve problems
● Understand the product life cycle
Read more
NoBroker
at NoBroker
1 video
26 recruiters
Rajul Jain
Posted by Rajul Jain
Remote, Bengaluru (Bangalore)
1 - 6 yrs
₹2L - ₹3L / yr
Customer Support
Inside Sales
Sales
 Inbound calling for customer service.
 Identify and assess customers’ needs to achieve satisfaction.
 Build sustainable relationships and trust with customer accounts through open and
interactive communication.
 Provide accurate, valid and complete information by using the right methods/tools.
 Handle customer complaints, provide appropriate solutions and alternatives within the
time limits; follow up to ensure resolution.
 Keep records of customer interactions, process customer accounts.
 Follow communication procedures, guidelines and policies.
 Take the extra mile to engage customers.
Read more
Medtrail is a fast growing technology startup in healthcare
Medtrail is a fast growing technology startup in healthcare
Agency job
via CrowdHR by Ketan Sadana
NCR (Delhi | Gurgaon | Noida)
2 - 6 yrs
₹10L - ₹20L / yr
skill iconJava
skill iconNodeJS (Node.js)
Data Structures
Algorithms
skill iconElastic Search
+4 more
Must language: Java
Nice to have: python
Must frameworks and technologies: Springboot, kafka, MQTT, docker/kubernetes, REST APIs
Persistence layer: MongoDB, Elastic Search, Any GraphDB (Neo4j/Arango), SQL, HBase
Must have: Exposure in large scale architecture (Concept of queues, micro services, functional programming)
Must have: Strong Data structure and design principles

Expert in developing Node.js applications, Strong understanding of NPM and modular application development skills building, Proficiency and hands-on experience with Node.js, Express, Sockets, MongoDB/Elasticsearch/Redis/MySQL, Apache Kafka/Google PubSub, Experience of working in MEAN Stack is a plus)
Read more
Why apply to jobs via Cutshort
people_solving_puzzle
Personalized job matches
Stop wasting time. Get matched with jobs that meet your skills, aspirations and preferences.
people_verifying_people
Verified hiring teams
See actual hiring teams, find common social connections or connect with them directly. No 3rd party agencies here.
ai_chip
Move faster with AI
We use AI to get you faster responses, recommendations and unmatched user experience.
21,01,133
Matches delivered
37,12,187
Network size
15,000
Companies hiring
Did not find a job you were looking for?
icon
Search for relevant jobs from 10000+ companies such as Google, Amazon & Uber actively hiring on Cutshort.
companies logo
companies logo
companies logo
companies logo
companies logo
Get to hear about interesting companies hiring right now
Company logo
Company logo
Company logo
Company logo
Company logo
Linkedin iconFollow Cutshort
Users love Cutshort
Read about what our users have to say about finding their next opportunity on Cutshort.
Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
Companies hiring on Cutshort
companies logos