Community Manager

About Data Axle:

Data Axle Inc. has been an industry leader in data, marketing solutions, sales and research for over 50 years in the USA. Data Axle now as an established strategic global centre of excellence in Pune. This centre delivers mission critical data services to its global customers powered by its proprietary cloud-based technology platform and by leveraging proprietary business & consumer databases.

Data Axle Pune is pleased to have achieved certification as a Great Place to Work!

Roles & Responsibilities:

We are looking for a Senior Data Scientist to join the Data Science Client Services team to continue our success of identifying high quality target audiences that generate profitable marketing return for our clients. We are looking for experienced data science, machine learning and MLOps practitioners to design, build and deploy impactful predictive marketing solutions that serve a wide range of verticals and clients. The right candidate will enjoy contributing to and learning from a highly talented team and working on a variety of projects.

We are looking for a Senior Data Scientist who will be responsible for:

1. Ownership of design, implementation, and deployment of machine learning algorithms in a modern Python-based cloud architecture
2. Design or enhance ML workflows for data ingestion, model design, model inference and scoring
3. Oversight on team project execution and delivery
4. Establish peer review guidelines for high quality coding to help develop junior team members’ skill set growth, cross-training, and team efficiencies
5. Visualize and publish model performance results and insights to internal and external audiences

Qualifications:

1. Masters in a relevant quantitative, applied field (Statistics, Econometrics, Computer Science, Mathematics, Engineering)
2. Minimum of 5 years of work experience in the end-to-end lifecycle of ML model development and deployment into production within a cloud infrastructure (Databricks is highly preferred)
3. Proven ability to manage the output of a small team in a fast-paced environment and to lead by example in the fulfilment of client requests
4. Exhibit deep knowledge of core mathematical principles relating to data science and machine learning (ML Theory + Best Practices, Feature Engineering and Selection, Supervised and Unsupervised ML, A/B Testing, etc.)
5. Proficiency in Python and SQL required; PySpark/Spark experience a plus
6. Ability to conduct a productive peer review and proper code structure in Github
7. Proven experience developing, testing, and deploying various ML algorithms (neural networks, XGBoost, Bayes, and the like)
8. Working knowledge of modern CI/CD methods This position description is intended to describe the duties most frequently performed by an individual in this position.

It is not intended to be a complete list of assigned duties but to describe a position level.

At Advisor360°, we hire people with all kinds of awesome experiences, backgrounds, and perspectives. We like it that way. So even if you don’t meet every single requirement, please consider applying if you like what you see.

As a Full stack Software Engineer, you’ll be part of a team that’s responsible for developing several of Advisor360°’s most visible and critical web applications, including our public-facing application, Investor360°. These products are at the heart of what we offer to our advisors and their clients. In addition to having an Agile mindset and a desire to produce great software, you’ll need a positive attitude and excellent communication skills.

Key responsibilities

• Plan and implement mid- to large-scale projects from conception to completion
• Understand how to adapt theory and best practices to fit the needs of the project
• Deep knowledge and understanding of technology software design patterns and code concepts
• Demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, code comments, and clear code
• Troubleshoot, debug, and upgrade existing systems
• Deploy programs and evaluate user feedback
• Document and maintain software functionality
• Show an appetite and aptitude for taking responsibility for technical decisions
• Assist with the direction for the team
• Collaborate with team members on effective development practices and communicate with tact, professionalism, and an eye toward team progression

Requirements

• 5+ years of programming experience in ASP.NET (C# or VB.NET), including MVC and Web API
• Experience serving as technical lead throughout the full software development lifecycle: conception, architecture definition, detailed design, scoping, planning, implementation, testing, documentation, delivery, and maintenance is preferred
•  Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Knowledge of Angular 5/npm/Swagger/TypeScript/.NET Core, or related technologies, along with client-side frameworks and languages, such as jQuery
• Proficiency in SQL/relational databases and TFS including building and release definitions within a CI and CD environment

Additional skills and knowledge

• Knowledge of Microsoft Azure platform a plus
• Ability to work in a fast-paced, Agile/Scrum environment
• A positive attitude and excellent communication skills
• An Agile mindset and a desire to produce great software

Interface Alliances (IA) is a global education consultant specialising in counselling, admission and visa services to students aspiring to study abroad. IA has been instrumental in shaping careers of numerous students overseas by placing them in top ranking institutions in USA, Canada, Australia, NZ, UK and Europe.

IA is a trusted consultancy for students and parents to get all information and guidance on overseas education. As an education agent, we provide a crucial connect between universities and prospective students. Our experienced counselors guide students through each step from choosing the best university, right course, application, admission and visa processing. We have strong partnerships with world-class universities around the globe and have rich experience in preparing international students for higher education.

We have expanded our operations and are looking for skilled and dynamic people to join our team. IA has a wonderful work environment with a professional work culture and an incentive plan that rewards performance. If you are looking to work in an environment that gives you a place to grow while enhancing your skills, then apply here.

Position: Junior Counsellor | Telecaller | Admin Officers

Job Location : Jubilee Hills, Hyderabad

Job Responsibilities

• Proactively engage with international students, their parents, and friends and provide right information and advice on study opportunities and visa application for International Institutions.
• Submit applications to the educational institutions, obtain offers and facilitate enrolments
• Follow- up with potential students and maximise conversion by submitting applications and finalising enrolments.
• Maintain proper and comprehensive records and documentations including the ability to learn on own initiatives and research best study options for students.
• Assist in organizing exhibitions and other promotional activities
• Proactively connect with existing and potential students via various communications channels such as email, phone and in person
• Maintain professional relationship with students, internal offices staff and educational institutional representatives.
• Undertake work as decided by the senior heads or the Director of of the company and meet the assigned targets.
• An ability to communicate effectively with colleagues, students and other members of the public of all age groups and social backgrounds.

Key Performance Measures

• Responsible for achieving daily weekly and monthly call and revenue targets
• Manage Relationships/Engagements with respective Universities/ Colleges/ Institutions.
• Manage Internal and External Communication with clarity, while ensuring timely follow-ups.
• Responsible for following agreed governance model, escalation & communication plan.
• To ensure database updates
• Follow and achieve agreed standards about their job assignments.
• To keep themselves abreast of the new processes, University updates and Course information.
• To plan leaves and absences and ensure that leaves are not unscheduled 
• To place all student application related issues and queries before the manager and have these applications processed on time.
• Ensure that all due diligence/application related issues are dealt with quickly.
  
  

Desired Candidate Profile

• Outstanding oral, written and interpersonal communication skills.
• Excellent organisational skills with Sound integrity and judgments.
• Excellent problem-solving skills and logical thinking.
• Ability to work with minimal supervision, to multitask and cope with changing priorities.
• Ability to maintain a high degree of confidentiality.
• Enthusiastic, focused, self-disciplined, believes in integrity and honest work.
• Knowledge of country-specific education and admission processes will be an advantage.
• Quick learner concerning tools and processes; Good working knowledge of MS Office tools.
• Excellent Time Management Skills

Salary and Incentives: Best in the Industry.

 Technical Customer Support

• Ability to work in team environment
• Familiarity with customer service software (CRM,ticketing systems) for chat and call process.
• Ability to work flexible hours ,including evenings and weekends.
• Earlier experience into chat and call support process.(Technical support experience)
• Customer oriented approach and ability to adapt different situations 
• Hands on experience on MS office suite.
• Ability to multitask and problem solving skills
• 0-2 years of experience 
• Excellent communications skills written and verbal.

Responsible for :

1. Respond to customer queries via chat or phone in a timely and professional manner.
2. Proactively responding on tickets or issues.
3. Resolve customer queries or issues with required solutions 
4. Coordinate with internal teams for query resolution.
5. Provide required information about products and services offered by Provakil.
6. Update customer information and issue details in ticketing platform
7. Analysing the challenges faced by clients and passing the details to technical team.
8. Should be aware of product feature updates.
9. Flexible in working shifts

Requirement: 

1. Respond to customer queries or technical issues via email in a timely and professional manner.
2. Resolve customer complaints or issues by providing appropriate solution or alternatives.
3. Should have knowledge of API integration, cloud based tool.
4. Interact with cross team to get the issues resolved.
5. Hands on experience on CRM or any ticketing system.
6. Should be able to lead meetings and training sessions.
7. Worked in customer facing environment.
8. Troubleshoot technical issues at level 1 and level 2 .
9. Handled customer escalations and worked on escalation matrix 
10. Provide weekly status on ticket received and resolved 

Additionally,

Excellent communication  verbal and written.

Handled enterprise client issues in previous experience.

Bachelor’s degree in CS or IT or related field.

We’re looking for an ERP Implementation and Technical Support Executive, with 1 - 3 years of experience, to join our highly efficient Enterprise Software Support team.

Responsibilities

• Conducting ERP Implementation
• Providing Training to end-Users
• Providing Online/Onsite Support
• Testing new updates 
• Preparing onboarding and implementation plan of action
• Increasing customer success rate

Desired Candidate Profile

• Having 1 - 3 years experience in Software/ERP Support
• Working experience in Logistics/ CRM / Accounts/ Freight Forwarding / Custom Broking / Warehouse domain
• Having good verbal & written communication skills
• Having prior experience working with Logi-Sys ERP, Logi-Sys Pro, Live Impex software will be an added advantage

About Astrum Labs:

Astrum Labs is a product-based software company, providing integrated B2B applications in the field of logistics and financial technology. Within the logistics domain, our solutions focus on export documentation, advance license management, Exim trade, cargo tracing & tracking. Under the financial technology domain, our core competency lies in financial accounting software application, along with expense management, virtual payment instruments, and fractional/token-based payments. We strongly believe in providing our customers with applications that complement the existing ecosystem, improve productivity, and streamline businesses operations. We are growing at a rapid pace, and to support this growth, we are looking for truly dedicated, motivated, and super energetic individuals to join our team. Astrum is part of Softlink Global, one of the globally recognized and leading ERP providers in the logistics industry.

To know more, visit https://www.astrumlabs.co/">https://www.astrumlabs.co/ and https://softlinkglobal.com/">https://softlinkglobal.com/

At Astrum:

• We obsess over user experience and delight
• We are out there to provide the best logistics and financial technology software applications to small, medium, and large scale businesses
• We thrive on developing a culture of learning and continuous improvement, both for people and processes
• We invest in each other's growth
• We believe in complete transparency, open dialogue, and no hierarchies
• We make objective and data-driven decisions
• We believe in taking charge and getting it done
• We give a damn about our team's well-being and growth within the company
• We encourage experiments and creativity in Technology
• We want you to be able to lead your own team or a project once you are ready
• We want you to see our vision, and feel a part of our journey

We are committed to strengthening equality, diversity, and inclusion at our workplace through an enabling environment, supportive work-life policies for employees, and a culture that welcomes differences and creates a sense of belonging. We strive to create a work environment where all employees can develop and grow to achieve their full potential.

The Perks:

• A stage to feel proud of your work
• Platform to take up higher responsibilities
• A fun work-life balance
• A chance to become part of a high growth company, keeping that Unicorn tag within our sights

Hello ,

Greetings from Talentika !!

we are having a job vacancy for Java Developer Along with the Skills

Java, Microservices, Kubernetes, AWS/Azure, devops background .

Best Regards,

Priya.