With the growing demand for a healthier lifestyle, our client has chosen pasta as their USP to showcase their versatility in terms of offering a variety of tastes and types but in a healthier way.
They manufacture and sell various types of pasta with benefits such as containing plant-based protein, free of soy, gluten and artificial colours, 100% vegan etc. and their products are Kosher certified. Their website also provides varieties of guilt-free pasta recipes which will help parents un-junk their kids’ food choices.
Founded by a team of three veteran entrepreneurs, our client is headquartered in Mumbai. They have raised a total of $1.3M in funding over 2 rounds.
As a Community Manager, you will be responsible for providing engaging text, image and video content for all social media and professional accounts.
What you will do:
- Responding to customers in a timely manner
- Monitoring, tracking and reporting on feedback and online reviews
- Organizing and managing events to boost brand awareness
- Managing customer queries and grievances via call, email, and/or other mediums such as Zoko (WhatsApp integration platform)
- Gathering, analyzing and reporting customer satisfaction and feedback to management
- Proactively reaching out to consumers who have given positive feedback but not ordered offering discount codes/incentives to induce the purchase
- Building a community on WhatsApp/ telegram/ FB/ other consumers who are willing to be part of such a group
- Liaising with micro and macro influencers to generate clutter-breaking content for the brand - reels, stories, posts, etc
- Liaising with the PR team to build the brand and increasing awareness using brand evangelists
- Co-ordinating with the brand ambassador team once we get one on board
- Liaising and co-ordinating with agencies as part of the regular branding and marketing initiatives
- Building relationships with customers, industry professionals and journalists
- Staying up-to-date with digital technology trends
Desired Candidate Profile
What you need to have:- Ability to identify issues in the existing system and processes and come up with innovative solutions
- A heavy focus on details
- Strong people connection
- Ability to understand customer concerns with high empathy, and get to resolution with a win-win situation for both the customer and the company
- Ability to build long term relationships with potential customers
- Entrepreneurial ownership
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Description
The Social Media & Digital Marketing Intern is responsible for assisting the Digital Marketing Manager in implementing Tessacts overall communications and marketing plan -- focusing specifically on digital communications -- to build awareness about Tessact within the community, and increase its visibility on social media platforms (mainly linkedIn)
Responsibilities
- Community management: designing social media campaigns, creating social media contents, answering to customer’s comments or questions (Facebook, Twitter, LinkedIn, Instagram…).
- Managing the company’s official website.
- Writing contents for the company’s blog or website.
- Creating contents for mail diffusion (newsletter…) or online diffusion.
- Follow-up and improvement of SEO.
- Helping the marketing team to follow-up and improve the digital marketing strategy
Skills And Qualifications
- Ability to take initiative, employ good judgment, and manage projects from beginning to end
- Excellent writing, editing, and proofreading skills
- Exceptional ability to manage details
- Ability to multitask in a fast-paced environment
- Ability to meet deadlines and to anticipate next steps or needs
- Work effectively both independently and as part of a team
- Be available for at least 20 hours a week
- A bachelor’s degree (or currently enrolled student) in the liberal arts or equivalent work experience
- Understands and can utilize emerging platforms, digital media, and web/social media management and measurement tools (e.g. HootSuite, Google Analytics)
- Adobe Creative Suite experience a plus
- Strong working knowledge of email marketing applications (e.g. Constant Contact)
Benefits
We’re looking for people to join our cause – to simplify the visual web with really smart but simple visual tools. A technology startup founded by IITians and backed by some of the most reputable media companies as customers, we offer a rare opportunity to join a thriving, fast-paced, multi-cultural environment and be part of a truly exciting journey. You will be at the forefront of innovation, joining the only Artificial Intelligence startup in India that has successfully deployed several CV/ML solutions for several large media companies and now focusing on solving problems of the global market.
About Tessact:
Tessact is an Artificial Intelligence (AI) and data analytics startup, founded by IIT Bombay alumni, that helps in transforming businesses using powerful video recognition technologies built on most advanced machine learning systems. The company redefines the way contextual insights are to be used for media production, digital advertising, consumer experience creation and news analytics
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Pythono You’re both relentless and kind, and don’t see these as being mutually
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evolving markets
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libraries like scikit-learn
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predictive applications
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structured and unstructured data
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o You have a keen awareness or interest in network analysis/graph analysis
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Corrugated Industry Experience
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Full Stack Developer - Averlon