Community Manager

Roles & Responsibilities

• Lead AI Product Pods across Credit Risk, Fraud, and Collections functions.
• Build and deploy production-scale Machine Learning systems for lending lifecycle decisioning.
• Own complete ML lifecycle including feature engineering, model training, evaluation, deployment, monitoring, and continuous improvement.
• Design scalable distributed ML infrastructure, feature stores, model registries, and MLOps pipelines.
• Develop AI solutions for underwriting, portfolio risk monitoring, fraud detection, anomaly detection, and recovery optimization.
• Drive model governance, monitoring, explainability, and compliance within BFSI regulatory standards.
• Collaborate with Product, Risk, Engineering, Data, and Business teams to deliver AI-driven business outcomes.
• Define AI platform architecture, operational excellence, SLAs, and incident management practices.
• Build, mentor, and scale high-performing AI Engineering and Data Science teams.

Ideal Candidate

1.Strong Lead Data Science, / AI Engineer / Machine Learning Engineer profiles.

2.Mandatory (Experience 1) - Must have 10+ years of experience in Data Science, AI/ML or AI Engineering with hands-on experience building production-grade ML systems.

3.Mandatory (Experience 2) - Must have hands-on experience building AI/ML solutions for Credit Risk, Fraud Risk Management (FRM), Collections & Recovery, with proven delivery of business-impacting AI/ML solutions.

4.Mandatory (Experience 3) - Candidate's Current designation must be Lead or above.

5.Mandatory (Experience 4) - Must have strong experience designing and deploying large-scale distributed Machine Learning systems, including model training, fine-tuning, inference, scalable serving, and production deployment.

6.Mandatory (Experience 5) - Strong programming experience in Python, along with exposure to Spark, Kafka, Kubernetes, APIs/Microservices, CI/CD, Feature Store, Model Registry, and Distributed Computing

7.Mandatory (Experience 6) - Experience designing and deploying Credit Risk Models, Fraud Detection Models, Graph ML, Early Warning Systems, Portfolio Monitoring, Collections Optimization, Propensity Models, and Recovery Forecasting.

8.Mandatory (Experience 7) - Proven experience leading AI/ML teams, owning end-to-end delivery, mentoring engineers, driving cross-functional execution, and managing production AI platforms.

9.Mandatory (Experience 8) – Must have experience working under BFSI governance, including PII handling, auditability, model governance, compliance, secure-by-design architecture, approval workflows, and model risk management practices.

10.Mandatory ( Education ) - B.TECH / M.TECH from Tier 1 Colleges (IIT's, NIT's, BITS) are Considered

11.Mandatory (Age) - Candidate's Age should be below 37 years.

12.Mandatory (CTC) – The CTC breakup offered will be 75% fixed + 25% variable, as per company policy.

13.Preferred (Experience 1) - Candidates currently working as Lead / Principal / Engineering Manager / Associate Director / Director in reputed Product, FinTech, Banking, NBFC, or Global Capability Centers will be preferred.

14.Preferred (Experience 2) - Indian professionals currently working overseas (NRI) who are planning to relocate and permanently settle in India are encouraged to apply.

15.Preferred (Experience 4) - Experience building enterprise AI platforms using Graph ML, Vector Databases, LLM-enabled decisioning, distributed training frameworks, and large-scale AI infrastructure.

Role: Java Backend developer

Location: Bangalore

• 4+ years of industrial experience
• Experience in Core Java 1.8 and above, Data Structures, OOPS, Multithreading, Microservices, Spring, Kafka
• Should have the ability to analyse, design, develop and test complex, low-latency client-facing applications.
• Good development experience with RDBMS
• Good knowledge of multi-threading and high volume server side development
• Excellent problem solving and coding skills in Java
• Strong interpersonal, communication and analytical skills.

Position Overview 

The AI Observability Engineer will be instrumental in implementation of scalable, cloud-native solutions to meet the growing needs of our Data & Development team. The successful candidate will demonstrate the ability to abstract complexity and create reusable, scalable patterns that accelerate development. The AI Observability Engineer will build and maintain a robust framework to ensure the reliability and maintainability of DPR Construction's complex AI systems. 

Responsibilities 

• Standardize observability practices across AI/ML and other development teams including logging, metrics, tracing, and model performance monitoring, ingesting data from multiple platforms 
• Lead hands-on implementation of automation-first DevOps and MLOps practices, enabling infrastructure-as-code and consistent, repeatable environment provisioning 
• Design and manage intelligent DataOps pipelines with automated data quality monitoring and anomaly detection 
• Deploy, maintain and monitor containerized ML workloads 
• Extend existing CI/CD pipelines to support automated infrastructure changes and ML workflows 
• Implement AI-driven data validation, schema and concept drift detection and metadata management. 
• Establish governance frameworks for AI systems, including bias detection, explainability, and auditability 
• Extend existing Azure RBAC strategy by automating role and permission management to reduce manual intervention 
• Develop automated test suites for model performance, regression, edge cases and bias validation 
• Monitor model KPIs (accuracy, precision, recall, latency, calibration) 
• Ensure reproducability of experiments and production models 
• Act as a technical point of contact for DevOps and MLOps practices, developing reusable patterns, documentation, and proof-of-concepts to drive adoption 

Qualifications 

• Bachelor’s degree in computer science, Data Science, Information Systems, or a related field 
• 5+ years of experience in DevOps, MLOps, Data Engineering, Software Engineering or Site Reliability Engineering 
• Strong understanding of cloud infrastructure and experience working with at least one major cloud provider, preferably Azure 
• Proficiency in at least one objected-oriented programming language, preferably python with hands-on experience in ml frameworks like TensorFlow, PyTorch or Scikit-learn 

Job Title: Customer Support Executive

Location: HSR, Bangalore

Work Mode: In-office (6 days a week)

Shift: Rotational Shifts Week-off: Rotational

About the Role:

We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance

Skills required

·      Certified in Google Analytics (any popular certifier)

·      A minimum of 4+ years of experience in the web analytics domain

·      Consolidated knowledge of the GA4 platform

·      Excellent communication skills (written & verbal)

·      Good understanding of Analytics, Tag Manager, and Data Studio.

·      Basic knowledge of BigQuery & JavaScript

·      Familiar with HTML, CSS and Javascript, and will have the ability to read, reuse and customise code

·      Advanced understanding of Events Tagging and Custom dimensions.

·      Hands-on experience with data visualization (custom dashboards)

Roles and Responsibilities

·      Responsible for managing our Analytics (G4) and GTM accounts

·      Implementation of highly effective web data analytic solutions

·      Visualize customer behavioral data such as page/path analysis, clickstream, funnel progression, CTA optimization, page/site abandonment, etc.

·      Implement tagging and configuration that ensures data collection is accurate and adequate based on the business needs

In-depth knowledge in the following areas.

·      Determine tracking requirements.

·      Create functional and technical design (Dom Scrapping & Custom HTML) of the tags.

·      Install GTM container tag on the live/staging websites.

·      Create, publish and test tags on the live/staging websites.

·      Able to track the successful form submission.

·      Do regular Tag audits for the live/staging websites.

·      Coordinate with the marketing heads to understand and develop custom reports and dashboards.

·      Create specified digital analytics tagging standards to ensure robust and consistent data capturing.

·      Testing and validating the tracking using various debugging tools.

CodeCraft Technologies is a multi-award-winning creative engineering company offering design and technology solutions on mobile, web, and cloud platforms.

We are looking for an ambitious Xamarin developer to join our team.

Roles and Responsibilities:

• Work with product owners and engineering managers to understand the product roadmap.

• Designing and building advanced mobile features and Custom UI.

• Ensuring responsiveness of applications.

• Collaborate with cross-functional teams to define, design, and ship new features.

• Keep the app stable and secure all the time.

• Continuously discovering, evaluating, and implementing new technologies and processes to maximize development efficiency.

• Comprehensively testing code for robustness including edge cases, usability and general reliability.

• Building reusable components and front-end libraries for future use.

• Communicate with the project manager regarding the status of the project and suggest appropriate deadlines for new functionalities.

• Resolve all the bugs reported by the QA team in a timely manner.

Desired Profile:

• Must Have Skills: Xamarin, MAUI, C# .NET

• Other Skills: Flutter & Dart and/or Java/Kotlin and/or Swift/ Swift UI

Good to Have:

• .NET Certification

• Native (iOS and Android) development Experience.

About the company and work culture:

You will love working with CodeCraft ☺

● Our projects are fast-paced. Everyone is expected to take ownership of the work assigned and are accountable for the same.

● We love to work with people who are proactive, Solution providers and are contributing positively.

● The office has an open culture.

● We encourage leadership development.

● We have good long-term benefits, a yearly vacation, and good opportunities to learn new skills and grow.

● We have worked with the #1 Sports stadium in the world and developed solutions used by NFL, NBA, and Soccer teams.

● We are currently working with clients on the Forbes list USA. One of them is the youngest RE billionaire in the USA.

● Our clients include a few Fortune companies.

● We have developed solutions featured by Apple and Microsoft.

● We won all the entries sent to design awards including a few Indian and International design awards.

● We are working with one of the 50 largest employers in NYC in the healthcare domain.

● We are working with both emerging and very successful start-ups globally.

Design Awards:

● India's Best Design Project Award, IBDA 2018. The jury was from 11 countries. We had 2 entries and won both.

● 11th International Design Awards, LA. There were 3200 entries from 95 countries. We won Silver in design for the Society Category.

● India's Best Design Project Award, IBDA 2017. The jury was from 10 countries.

● Finalist at Design4India- NASSCOM event.

Our business spread last year was:

• USA (95%)

• UK, India, New Zealand and Germany (2%)

Visit us on:

https://www.codecrafttech.com/

LinkedIn - https://tr.linkedin.com/company/codecraft-technologies-private-limited

Instagram - https://www.instagram.com/codecrafttech/

Facebook - https://www.facebook.com/CodeCraft/

Managing Social media Accounts

Posting on Social Media accounts

Making suggestions for creative ad campaigns and templates.

Can track data and analyze the performance of social media campaigns.

Marketing Campaign Manager

INDIA AND SEA

 

About SATISFIC
Satisfic is focused on the areas of the IT channel marketing. As the channel catalyst, we connect and empower technology suppliers, solution providers and end-users. Headquartered in Singapore and with teams across key countries in APAC, Satisfic leverages its regional service delivery capabilities to help IT channel succeed and grow.  Please visit our site at http://www.satisfic.com">www.satisfic.com for further details.

What you will be doing:

Operational and Project Management

• Work with our India and SEA clients
• Develop digital marketing initiatives and programs for IT products and solutions.
• Create and execute digital marketing campaigns like webinar, email, search and social marketing etc. for assigned products in assigned markets.
• Work closely with internal team and external vendors to implement marketing activities and tactics.

Creative Execution of Marketing Promotions

• Create concepts for marketing initiatives, and draft promotional copy and relevant terms & conditions.
• Ensure compliance with client-brand guidelines and contract when implementing creative and manage required approvals.
• Work with other members of the SATISFIC Team, contractors or vendors as needed to execute marketing campaigns.
• Compile regular reports and analytics of campaign performance and results.

Strategic Planning Support

• Provide campaign recaps indicating success metrics and ROI. Make recommendations based on how to apply learnings to future promotions.
• Establish and maintain processes to manage scope over the campaign lifecycle by managing the identification, resolution and escalation of project risks and issues hindering delivery of programs
• Track campaign progress at every step and proactively work with internal and external customer to steer campaigns in the right direction
• Attend weekly calls with the client; send out daily and weekly activity reports and ROI analytics to the Client.

About your experience:

• 5-7 years of proven experience in B2B marketing campaign planning and execution.
• Hands on experience in email marketing, webinar marketing and other digital marketing campaign execution.
• 1-2 years of IT channel marketing experience would be an added advantage.
• Highly proficient in Microsoft Word, PowerPoint and Excel
• Strong interpersonal and communication skills
• Strong analytical abilities
• Project and time management skills
• Facilitate and manage teamwork across departmental functions
• Knowledge of project management and reporting tools would be added advantage
• Highly organized and strongly self-motivated
• Ability to multi-task activities with shifting priorities
• Quick learner with a positive attitude
• Strong decision-making, problem resolution and creative thinking skills

Qualifications:

• Graduate in any field.
• MBA Marketing preferred but not mandatory

Reports to:  Manager – Customer Success.